Excellent 8.1
Based on 6845 reviews

Recent customer comments

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Excellent



based on 6845 reviews
  • Cleanliness 8.3
  • Facilities 7.7
  • Location 9.4
  • Room comfort and quality 8.2
  • Service 8.1
  • Value for money 7.5
  • Food and dining 7.3
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Claudia from Singapore
Solo traveler
Deluxe With Extra Benefits
Stayed 1 night in January 2016
Conveniently located in orchard road
They give you a handphone in the room, and its in the middle of town although more pricey.
Reviewed February 28, 2016

ANDY from Indonesia
Family with young children
Deluxe With Breakfast - Min. 3 nights
Stayed 3 nights in February 2016
nice
Good location
Reviewed February 28, 2016

Carlin from Philippines
Couple
Premier With Extra Benefits
Stayed 2 nights in February 2016
excellent stay here
Location, Room size, friendly staff
we had an excellent stay in this hotel. It was our first time to stay here and we were informed the the hotel was packed and that they will upgrade us. the room they gave us was twice as big as what we booked. we were happy.
Reviewed February 28, 2016

Jeanny from Indonesia
Couple
Deluxe Double or Twin Room
Stayed 2 nights in January 2016
nice hotel
best location
very nice and comfortable
Reviewed February 27, 2016

Long from Singapore
Couple
Deluxe Double or Twin Room
Stayed 4 nights in February 2016
Great Location
Convenient location
Just great but not perfect
Reviewed February 27, 2016

Sandra from Indonesia
Couple
Deluxe With Extra Benefits
Stayed 1 night in November 2015
Excellent stay
Perfect experience -- got handy phone to be used easily
Reviewed February 26, 2016

Christian from Indonesia
Couple
Deluxe With Extra Benefits
Stayed 3 nights in June 2015
location
location location and location
good lovely
Reviewed February 26, 2016

Christopher from Singapore
Business traveler
Crystal Club Premier With Extra Benefits
Stayed 5 nights in February 2016
Disappointing
Staff were great. Club class lounge was a joke. Breakfast was worst than McDonalds.
Reviewed February 25, 2016

Fernando from Philippines
Business traveler
Deluxe With Extra Benefits
Stayed 1 night in February 2016
Superb
Location, provision of handy phone, room size
Fantastic but food served during breakfast was limited.
Reviewed February 24, 2016

Ganesh from Singapore
Business traveler
Deluxe With Extra Benefits
Stayed 2 nights in February 2016
Great value for money for 5 stars hotel
Location itself is amazing if u in city for shopping . Has a gym n pool , plus they provide u a mobile phone with 3G for u to use in the rooms and travel around with( great to connect as hot spot for u mobile).check in and out was fast .Seems busy always . Also the concierge at lobby are helpful and when it rained heavily all day they provided umbrellas ..
Reviewed February 23, 2016


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