Excellent 8.1
Based on 6840 reviews

Recent customer comments

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Excellent



based on 6840 reviews
  • Cleanliness 8.3
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.5
  • Food/Dining 7.3
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Wei from Malaysia
Business traveler
Deluxe With Extra Benefits
Stayed 1 night in March 2015
Very cool
Convenient
Fabulous
Reviewed December 13, 2015

Ivan from Australia
Solo traveler
Deluxe With Extra Benefits
Stayed 1 night in December 2015
Good hotel
Location, shopping
Okay
Reviewed December 13, 2015

Margie from Indonesia
Business traveler
Deluxe With Extra Benefits
Stayed 2 nights in December 2015
Very best location
Location, hospitality, service
BEST LOCATION !!! Just a tiny walk to Paragon Mall, Takashimaya, etc, which makes this hotel my new favorite hotel among other hotels in the Orchard area that I've stayed at before. The hotel and room interior is quite new and modern. They even give a device in the room that we can use to make unlimited free calls all over the world, and use it as a free modem for free internet that we can carry outside the hotel. Very thoughtful and generous! The staffs are very helpful and friendly. Will definitely come back again!
Reviewed December 11, 2015

Ban from Malaysia
Family with teens
Deluxe With Extra Benefits
Stayed 2 nights in July 2015
GOOD STAY
LOCATION, BRANDED AND CONVENIENCE
EXCELLENCE
Reviewed December 09, 2015

Sze from Malaysia
Solo traveler
Crystal Club Premier With Extra Benefits
Stayed 1 night in August 2015
Good location
location, location, location
Love my stay at the premium floor. Free flow alcohol at night. Food at the lounge as well. Best location for shopping.
Reviewed December 08, 2015

Debby from Indonesia
Family with teens
Deluxe With Extra Benefits
Stayed 1 night in November 2015
Amazing
Comfy, nice, staff friendly
Reviewed December 08, 2015

Itthi from Thailand
Solo traveler
Deluxe With Extra Benefits
Stayed 1 night in December 2015
Great location but in need of renovation
Location, location, location
It's located right in the middle of Orchard neighborhood close to shops and restaurants. The amenities in the room are quite good. However, the hotel is a bit run down, and it feels humid. The bathroom smells like humid cloth on the first day, but it got better. The style of the room and the bathroom is no longer up-to-date. The drain of the sink doesn't flow very well. Overall, it just needs renovation.
Reviewed December 08, 2015

Edwin from Indonesia
Business traveler
Premier With Extra Benefits
Stayed 1 night in December 2015
convenient, quite,
clean room, complimentary of free internet and phone
Reviewed December 08, 2015

HWEE from Singapore
Solo traveler
Deluxe With Breakfast - Min. 3 nights
Stayed 3 nights in December 2015
Comforable Stay in grand Park Hotel
Location, Comforable bed & free local & International calls
The stay in the hotel was generally good. Location of the hotel is superb. Bed is comfortable. However, the toilet was not very clean, black scums on wall areas. The best part of the hotel is the free mobile phone usage for local and international calls. Breakfast buffet spread is ok, but not much varieties. Service staff are standard, not excellent.
Reviewed December 07, 2015

Kasun from Sri Lanka
Couple
Deluxe With Extra Benefits
Stayed 1 night in December 2015
Location location location
Location people convenience
Awsome
Reviewed December 07, 2015


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