Excellent 8.1
Based on 6835 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 6832 reviews
  • Cleanliness 8.3
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.5
  • Food/Dining 7.3
Sort by

Tan from Malaysia
Couples
Deluxe With Extra Benefits
Stayed 2 nights in August 2015
Convenient hotel
Location only
Breakfast was ok. Location is good. Reception service bit slow cos lots of people.
Reviewed August 18, 2015
Did you find this review helpful?

Sock from Singapore
Couples
Premier With Extra Benefits
Stayed one night in August 2015
Fantastic location, staycation
Fantastic location, cleanliness, comfort
I stayed there for 1 night staycation with my husband. The location is great! Everything was just 'next door'. Room was clean and comfortable. Only bad point is that the air conditioning was not cool enough. Otherwise, great stay!
Reviewed August 17, 2015
Did you find this review helpful?

Tricia from Singapore
Families with young children
Deluxe With Extra Benefits
Stayed 2 nights in August 2015
Hotel standard
Convenient
Reviewed August 17, 2015
Did you find this review helpful?

Vanessa from Singapore
Groups
Deluxe With Extra Benefits
Stayed one night in August 2015
Rude front desk staff, dirty bathtub
the location
We were meant to checked in at 2pm, was told the room is not ready. Questioned why and when the room is ready - the front desk woman, started to get rude and irritated, said it is 100% occupancy and everyone else is waiting, she can't give us a time so either we wait or leave. Very bad attitude when we are only enquiring why we can't check in at the allocated time. Bathtub was very dirty with stained, had to wear slippers while showering as it is disgusting to even let your feet touch the surface. There was a long Q for breakfast, not advisable if you are following a tight itinerary. Overall, not recommended.
Reviewed August 17, 2015
Did you find this review helpful?

Poosanee from Thailand
Business travelers
Premier With Extra Benefits
Stayed one night in August 2015
Perfect
Great location, room abd services
All perfect
Reviewed August 17, 2015
Did you find this review helpful?

Lin from Singapore
Groups
Deluxe With Extra Benefits
Stayed 2 nights in August 2015
Convenience
Location, location, location
The hotel is situated at the center of Orchard Rd, the main Shopping district in S'pore. Shopping, dining all within walking distance. Save lots of time.
Reviewed August 16, 2015
Did you find this review helpful?

Allan from Singapore
Couples
Premier With Extra Benefits
Stayed one night in August 2015
Only location is the best
Location, location, location
I was disappointed with blankets. It smells of sweat! I don't know if it was washed or not.
Reviewed August 15, 2015
Did you find this review helpful?

wong from Malaysia
Couples
Deluxe With Extra Benefits
Stayed one night in August 2015
Good
Good
Good
Reviewed August 13, 2015
Did you find this review helpful?

Thura from Myanmar
Business travelers
Deluxe With Breakfast - Min. 3 nights
Stayed 3 nights in July 2015
Great Stay
Easy to Access to City
All Awesome
Reviewed August 11, 2015
Did you find this review helpful?

Christina from United States
Families with young children
Deluxe With Extra Benefits
Stayed 2 nights in July 2015
great location but not up to 5 star standard
location, staff, service
Overall, the hotel is very comfortable and is great for young children because of its great location. It definitely could improve on its housekeeping and maintenance though. The housekeeping takes too long to make up the rooms. We could not even check in at 2 o'clock. The table counters were all dusty and the cups and silverware were also noticeably dirty. The bathroom had stray hairs and felt not so clean as well.
Reviewed August 11, 2015
Did you find this review helpful?


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: