Grand Park Otaru Hotel
Deluxe Mountain View Double Room - Smoking Grand Park Otaru Hotel
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 Grand Park Otaru Hotel
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8.3
Excellent
/10
(2443 reviews)See what guests said
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8.0
Excellent
Location rating score
Excellent location - 2.32 kilometers from city center
  • Wing Bay Otaru70 m
  • Wing Bay Otaru Nature Chamber110 m
  • Yujiro Ishihara Memorial230 m
  • Ishihara Yujiro Memorial230 m
  • Otaru Port Marina300 m
  • Otaruchikko Train Station490 m
  • Shinnantaru Market640 m
  • Tanaka Sake Brewery Kikkogura910 m
  • Nantaru Market1.15 km
  • Soenji No Gohyaku Rakanzo1.19 km
  • Free Wi-Fi
    2017

    Grand Park Otaru Hotel

    11-3 Chikko, Otaru, Otaru, Japan, 0470008 - See map
    "The hotel is just located next to JR and connected in a big shopping plaza which made the winter traveller must easier to travel around in otaru."
    Chai - December 13, 2018
    Exceptional reputation
    Recommended by 92% of guests
    Excellent cleanliness
    8.7 rating for cleanliness
    • 490 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Steamroom

    • Bar

    This property is in high demand!

    Booked 48 times | 5 travelers are looking at this property right now

    Property ranking|Compared to 242 Otaru properties
    See all rankings
    Room comfort score
    8.6/10
    Value for money score
    8.3/10
    Cheapest price score
    Room size
    45 sqm.
    Better than
    98
    %
    of Otaru properties
    Better than
    95
    %
    of Otaru properties
    Better than
    95
    %
    of Otaru properties
    Bigger than
    95
    %
    of Otaru properties
    Value for money8.3
    Location rating8.0
    Nearest airportOkadama Airport (OKD)
    Distance to airport30.2 km

    Rooms available at Grand Park Otaru Hotel

    8.6
    Excellent
    Room comfort & quality
    Two Connecting Room
    Two Connecting Room
    ...
    • Room size: 64 m²/689 ft²
    • Ocean view
    • 2 semi double beds & 2 semi...
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    Bay Suite
    Bay Suite
    ...
    • Room size: 64 m²/689 ft²
    • Ocean view
    • 2 semi double beds or 1 kin...
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    Deluxe Ocean View Double Room - Smoking
    Deluxe Ocean View Double Room - Smoking
    ...
    • Room size: 32 m²/344 ft²
    • Ocean view
    • 1 double bed
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    Deluxe Twin Room with Ocean View
    Deluxe Twin Room with Ocean View
    ...
    • Room size: 32 m²/344 ft²
    • Shower and bathtub
    • 2 single beds
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    Deluxe Double Room with Ocean View
    Deluxe Double Room with Ocean View
    ...
    • Room size: 32 m²/344 ft²
    • Separate shower/bathtub
    • 1 double bed
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    Superior Double Room with Ocean View
    Superior Double Room with Ocean View
    ...
    • Room size: 32 m²/344 ft²
    • Separate shower/bathtub
    • 1 double bed
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    Superior Ocean View Double Room - Smoking
    Superior Ocean View Double Room - Smoking
    ...
    • Room size: 32 m²/344 ft²
    • Ocean view
    • 1 king bed
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    Superior Double Room with Mountain View
    Superior Double Room with Mountain View
    ...
    • Room size: 32 m²/344 ft²
    • Separate shower/bathtub
    • 1 double bed
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    Deluxe Twin Room with Mountain View
    Deluxe Twin Room with Mountain View
    ...
    • Room size: 32 m²/344 ft²
    • Shower and bathtub
    • 2 single beds
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    Superior Ocean View Double Room - Non-Smoking
    Superior Ocean View Double Room - Non-Smoking
    ...
    • Room size: 32 m²/344 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Grand Park Otaru Hotel?

    Check-in at Grand Park Otaru Hotel starts from 03:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability.

    How do I get to Grand Park Otaru Hotel?

    If you would like to drive to Grand Park Otaru Hotel, a car park is available with an additional charge of 1100 JPY per day.

    Is breakfast offered at Grand Park Otaru Hotel?

    Buffet breakfast is offered at Grand Park Otaru Hotel from 6:30 AM to 9:30 AM. There is an additional charge of 22 USD for adults and 11 USD for children, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

    What are my dining options at Grand Park Otaru Hotel?

    Grand Park Otaru Hotel has many in-house restaurants for hungry guests to dine-in. Marina Bar & Restaurant, Terrace Brasserie, Japanese Food Restaurant Heart, Bay Lounge and Pastry offer an extensive range of cuisines including French, Italian, Japanese, Chinese, international and seafood. You can also choose from a delicious array of menu choices including buffet, " la carte, set and course menu options.
    Leave room for a cup of freshly brewed coffee and a bite of cakes and desserts to finish off your meal.

    Can special events be hosted at Grand Park Otaru Hotel?

    Special events such as weddings, engagements, exhibitions and private events may be hosted at Grand Park Otaru Hotel. The property has indoor venues that can hold up to 708 people. In-house planning, in-house catering, event decoration, floral, photography, music entertainment, audio-visual, Wi-Fi, celebratory cake and food and beverage services are offered to help your event go smoothly. Event hosting is hard work " as hosts, you can enjoy breakfast and candlelit or private dinner before or after your event as part of your event package.
    The property also invites guests to create long-lasting memories with packages to celebrate intimate occasions such as honeymoons, birthdays, graduation parties, entertainment events, holidays events and romantic retreats.
    Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

    Can business events be hosted at Grand Park Otaru Hotel?

    On-site venues and convenient event services make Grand Park Otaru Hotel an ideal choice for hosting events such as meetings, conferences, corporate events, seminars and exhibitions. The business venues at Grand Park Otaru Hotel can hold up to 80 people. An extensive range of facilities and services including projector or LED display, audio-visual equipment, Wi-Fi, meeting supplies and amenities and services is available to help make your business event a successful one. Event attendees can enjoy their participation even more with coffee break and snacks and soft drinks provided by Grand Park Otaru Hotel.
    Interested in hosting a business event? Let Grand Park Otaru Hotel know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

    What is the smoking policy at Grand Park Otaru Hotel?

    Designated smoking areas are provided at Grand Park Otaru Hotel for guests who smoke. There are both smoking and non-smoking floors available at Grand Park Otaru Hotel. Simply indicate your preference when booking on Agoda, and Grand Park Otaru Hotel will place you on the requested floor type.

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    What people love about Grand Park Otaru Hotel

    • 10.0
      Exceptional
      Location

      "Nice hotel stays with good location."

      YUJU

      |

      January 6, 2019

    • 10.0
      Exceptional
      Location

      "Very good location"

      lee

      |

      January 10, 2019

    • 7.2
      Very good
      Location

      "Connected with aeon mall easy for food and buying stuff."

      Hui

      |

      September 25, 2017

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    More about Grand Park Otaru Hotel

    More about Grand Park Otaru Hotel

    7.6
    Very good

    "Good location;"

    jessica

    |

    December 21, 2018

    An overview

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    What they offer

    7.6
    Very good
    Staff 

    "Staff of hotel are friendly and always ready for help ."

    Pukar

    |

    January 14, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Grand Park Otaru Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (2443)Booking.com Reviews (1411)
    8.3
    /
    10
    Cleanliness8.7
    Facilities8.2
    Location8.0
    Room comfort and quality8.6
    Service8.7
    Value for money8.3
    Rating
    9+ Exceptional (492)
    8-9 Excellent (313)
    7-8 Very Good (385)
    6-7 Good (132)
    <6 Below Expectation (97)
    Time of the year
    Mar - May (251)
    Jun - Aug (402)
    Sep - Nov (302)
    Dec - Feb (464)
    All guests (2443)
    All room types
    All languages

    Show reviews that mention 

    Showing 1419 verified guest comments
    12345
    8.4
    Excellent
    Dharmo from Singapore
    Group
    Superior Ocean View Double Room - Non-Smoking
    Stayed 1 night in July 2019

    Huge Room with Great View”

    The room at the hotel is huge by any measure, even more so by Japanese standard, which was a nice change from the claustrophobia that we tend to feel in most Japanese hotels. We were fortunate to have a gorgeous view of the sea and the marina from our window. Location was good, being 10 minutes drive from the Otaru canal, and there’s a mall just next to the hotel, which makes it convenient for dining and shopping.

    Reviewed July 15, 2019

    Thank you very much for staying at Grand Park Otaru. As you pointed out, our hotel is located about 5 minutes drive away from the center of Otaru tourist area, however we offer a great view of Otaru marina and Ishikari harbor from the main dining area and guest rooms, which could not be enjoyed from other hotels in the center of the city. We truly look forward to welcoming you again when you come back to Otaru next time.

    Responded July 19, 2019
    Grand Park Otaru Hotel
    10.0
    Exceptional
    MARTHA from Indonesia
    Family with teens
    Superior Mountain View Twin Room - Non-Smoking
    Stayed 1 night in June 2019

    Recommend hotel!”

    The room is big with the view of Otaru city. It took a 5-10 mins driving to the Otaru Canal area and about 20 mins walking distance. There is AEON mall right next to the hotel, so you conveniently shop for food and other necessities.

    Reviewed June 09, 2019

    Thank you very much for staying at Grand Park Otaru. As you pointed out, our hotel is located about 5 minutes drive away from the center of Otaru tourist area, however we offer a great view of Otaru marina and Ishikari harbor from the main dining area and guest rooms, which could not be enjoyed from other hotels in the center of the city. We truly look forward to welcoming you again when you come back to Otaru next time.

    Responded June 14, 2019
    Grand Park Otaru Hotel
    8.8
    Excellent
    Cheng from Singapore
    Couple
    Superior Mountain View Double Room Non-Smoking
    Stayed 2 nights in July 2019

    Rather old hotel”

    It was a pleasant stay. But this hotel is rather old. Furniture also quite old but well maintained. Staff are friendly

    Reviewed July 14, 2019

    Thank you very much for staying at Grand Park Otaru and thank you very much for your comments, all the feedback from guests is very important to us. We truly look forward to welcoming you again when you come back to Otaru next time.

    Responded July 19, 2019
    Grand Park Otaru Hotel
    8.0
    Excellent
    EELIZA from Singapore
    Group
    Stayed 1 night in February 2019

    Nice & thoughtful”

    Our stay there was nice and pleasant, and view from our room was really wonderful. The room was clean and spacious, well equipped with all the basic amenities required. Thoughtful hotel, had even prepared 3 full sets of toiletries for our group of 3, really thankful for that, cos as not all hotels do that even when we booked a triple room. Very convenient for shoppers, as the mall is connected to the hotel and plenty of restaurants too. Will definitely come back again with my family during the break!

    Reviewed February 28, 2019

    Thank you very much for staying at Grand Park Otaru. We are glad to hear that you had an enjoyable stay with us. We truly look forward to welcoming you again when you come back to Otaru next time.

    Responded March 02, 2019
    Grand Park Otaru Hotel
    10.0
    Exceptional
    ALVIN from United States
    Group
    Superior Mountain View Twin Room - Smoking
    Stayed 2 nights in February 2019

    Great place to stay!!”

    Hotel is in a great location from Otaru town and very accessible from New Chitose airport and Sapporo station. Twin size room size was adequate to hold snowboard gear and enough room to feel comfortable. Hotel lobby and personnel at front desk very courteous and professional and verse in english very good.

    Reviewed February 26, 2019

    Thank you very much for staying at Grand Park Otaru. We are glad to hear that you had an enjoyable stay with us. We truly look forward to welcoming you again when you come back to Otaru next time.

    Responded March 02, 2019
    Grand Park Otaru Hotel
    8.4
    Excellent
    Jie from Australia
    Family with young children
    Stayed 1 night in February 2019

    Pretty good”

    location is pretty good. not the best. Hotel is a fair way from the station, but at least its inside the shopping complex so its not a boring or hard walk. Walk to Otaru, but in the snow I won't recommend it.

    Reviewed February 19, 2019

    Thank you very much for staying at Grand Park Otaru. We are glad to hear that you had an enjoyable stay with us. We truly look forward to welcoming you again when you come back to Otaru next time.

    Responded February 20, 2019
    Grand Park Otaru Hotel
    9.2
    Exceptional
    Hing from Hong Kong
    Group
    Superior Twin - Non-Smoking
    Stayed 1 night in June 2019

    rooms are good”

    rooms are excellent. nice view. just parking not convenient, need to drive a circle in order to arrive and leave the parking area.

    Reviewed July 02, 2019

    Thank you very much for staying at Grand Park Otaru. We are glad to hear that you had an enjoyable stay with us. We truly look forward to welcoming you again when you come back to Otaru next time.

    Responded July 06, 2019
    Grand Park Otaru Hotel
    9.6
    Exceptional
    Rachel
    Group
    Superior Ocean View Twin Room - Non-Smoking
    Stayed 1 night in June 2019

    $$ for the view”

    We were there on the weekend so everything is busy but $$$ deserve for the view!

    Reviewed July 02, 2019

    Thank you very much for staying at Grand Park Otaru and thank you very much for your comments, all the feedback from guests is very important to us. We truly look forward to welcoming you again when you come back to Otaru next time.

    Responded July 06, 2019
    Grand Park Otaru Hotel
    10.0
    Exceptional
    Larry from Singapore
    Family with young children
    Superior Mountain View Twin Room - Non-Smoking
    Stayed 1 night in June 2019

    Exceptional”

    Checkout at 12 noon was a wonderful arrangement especially with young kids. Most of the hotels in Japan had 10 am checkout and it was stressful in the morning.

    Reviewed June 28, 2019

    Thank you very much for staying at Grand Park Otaru. We are glad to hear that you had an enjoyable stay with us. We truly look forward to welcoming you again when you come back to Otaru next time.

    Responded June 29, 2019
    Grand Park Otaru Hotel
    3.2
    Chun from Hong Kong
    Couple
    Double Room
    Stayed 1 night in May 2019

    Cannot feel a warm and welcome feelings from the staff”

    Front desk and door men lack of smile and show indifferent attitude. Facilities old and carpet stained. Location far from hotspot and activities. Relatively late checkout time at 12pm is the only pros.

    Reviewed May 12, 2019

    Thank you very much for staying at Grand Park Otaru. As you pointed out, our hotel is located about 5 minutes drive away from the center of Otaru tourist area, however we offer a great view of Otaru marina and Ishikari harbor from the main dining area and guest rooms, which could not be enjoyed from other hotels in the center of the city. We truly look forward to welcoming you again when you come back to Otaru next time.

    Responded May 17, 2019
    Grand Park Otaru Hotel
    8.8
    Excellent
    Wanida from Thailand
    Family with teens
    Superior Mountain View Twin Room - Non-Smoking
    Stayed 2 nights in January 2019

    Good location, convenient for Kiroro Shuttle bus and near JR Otaru Chikko Station”

    You can catch JR Airport Rapid train direct to the Otaru Chikko. The walk way is through a shopping mall. Very easy to find the hotel. Staffs are very nice. Service is very good. Breakfast is ok. I stayed there 3 days 2 nights but the food menu was the same but everything you can try. Good taste. Anyway, I like this hotel. Very convenient in everything. The shuttle bus to Kiroro is in front of the hotel. AEON mall is walkable next to the hotel. You do not have to go outside the door. Everything to eat are there. Chou cream shot at the Aeon mall is very good. I recommend Soft cream of local shop you must try. It is in front of ABC mart. The best local vanilla soft cream. I will stay there again if I visit Otaru.

    Reviewed January 25, 2019

    Thank you very much for staying at Grand Park Otaru and thank you very much for your comments, all the feedback from guests is very important to us. Our hotel is connected to the largest shopping mole in Otaru (Wing Bay Otaru) therefore we have received positive comments for its convenient location for shopping and dining out. We truly look forward to welcoming you again when you come back to Otaru next time.

    Responded January 27, 2019
    Grand Park Otaru Hotel
    9.2
    Exceptional
    Jia from Singapore
    Family with young children
    Deluxe Mountain View Double Room - Smoking
    Stayed 4 nights in December 2018

    good hotel for relaxing”

    we book this hotel for 3 families. hotel was link to a shopping mall with a big supermarket thay closes at 9pm every night. nearest lawson was abt 10-15 min away hence remember to prepare water and food for supper. hotel do not provide water as the tap is drinking water. staff was friendly and service was good. will definitely stay here again. it is 2 stations before otaru station hence it is more quiet compared to staying at Otaru station.

    Reviewed January 05, 2019

    Thank you very much for staying at Grand Park Otaru and thank you very much for your comments, all the feedback from guests is very important to us. Our hotel is connected to the largest shopping mole in Otaru (Wing Bay Otaru) therefore we have received positive comments for its convenient location for shopping and dining out. We truly look forward to welcoming you again when you come back to Otaru next time.

    Responded January 05, 2019
    Grand Park Otaru Hotel
    8.8
    Excellent
    Chi from Hong Kong
    Couple
    Superior Mountain View Double Room - Smoking
    Stayed 1 night in December 2018

    Excellent Place”

    This is a nice, quiet and beautiful hotel. Room space is large with good facilities. Staff are nice and helpful., even helping you to take luggage. At the time I live, it is heavy snowing. You will see the yatch seashore beautiful snowing.

    Reviewed January 01, 2019

    Thank you very much for staying at Grand Park Otaru. We are glad to hear that you had an enjoyable stay with us. We truly look forward to welcoming you again when you come back to Otaru next time.

    Responded January 05, 2019
    Grand Park Otaru Hotel
    9.6
    Exceptional
    Chee from Singapore
    Family with young children
    Stayed 1 night in December 2018

    Excellent hotel with great views ”

    Excellent hotel. Excellent food. Superbly clean and tidy room and common areas. Hotel location is abit far from the regular tourist attractions in otaru. But its no issue if you have a car. And you are rewarded with peace and serenity, great city and ocean view in exchange for a slightly remote location. There is direct connection to AEON mall from the hotel. Room is spacious by Japanese standards. Will certainly stay here again when i visit otaru next time

    Reviewed December 25, 2018

    Thank you very much for staying at Grand Park Otaru. We are glad to hear that you had an enjoyable stay with us. We truly look forward to welcoming you again when you come back to Otaru next time.

    Responded December 29, 2018
    Grand Park Otaru Hotel
    8.8
    Excellent
    Wilkin from Singapore
    Family with teens
    Deluxe Mountain View Twin Room - Smoking
    Stayed 2 nights in September 2018

    The Day After The Earthquake ”

    Thank goodness we booked this hotel for all 5 of us ( in 2 rooms ) from 6 - 9 Sept 2018 ! We left Furano early morning on 6th Sept , after the earthquake - realising there were no electricity all over Sapporo . That means no traffic lights , no refueling of petrol , no food , may be even no hot water ! We arrived safely by noon time after skipping sightseeing in Sapporo with less than 90 Km gas left in the tank . To our joy and surprise , the hotel was fully functional with lots of guests -- we were told it is the only hotel with its own power supply in Otaru ! Having a large AEON next to it is another plus as we can grab food , water .. others stuff without running the car . We were only able to pump petrol when electricity restored on 8th Sept . This experience taught us the importance in selecting a good hotel for your vacation , even in modern Japan . No one knows what could happen The Day After The Earthquake !

    Reviewed September 21, 2018

    Thank you very much for staying at Grand Park Otaru and thank you very much for your comments, all the feedback from guests is very important to us. We are glad to hear that you had an enjoyable time with us even after the earthquake. We truly look forward to welcoming you again when you come back to Otaru next time.

    Responded September 21, 2018
    Grand Park Otaru Hotel
    8.4
    Excellent
    pai from Malaysia
    Couple
    Superior Mountain View Double Room - Smoking
    Stayed 2 nights in August 2018

    Excellent”

    If you have a car then this will be a very good and comfortable hotel to stay as the room is very spacious compared to others in Japan. Furthermore, it is just next to AEON shopping mall so basically you can get almost everything there.

    Reviewed August 18, 2018

    Thank you very much for staying at Grand Park Otaru. As you pointed out, our hotel is located about 5 minutes drive away from the center of Otaru tourist area, however we offer a great view of Otaru marina and Ishikari harbor from the main dining area and guest rooms, which could not be enjoyed from other hotels in the center of the city. We truly look forward to welcoming you again when you come back to Otaru next time.

    Responded August 19, 2018
    Grand Park Otaru Hotel
    6.8
    Good
    MANG from Hong Kong
    Family with young children
    Superior Double - Non-Smoking
    Stayed 2 nights in June 2019

    Room is large and service is good”

    The hotel room is larger than expected and the service of the staff is great. But the hotel is not located in the town centre. It is more convenient for travellers who drive.

    Reviewed July 22, 2019

    Thank you very much for staying at Grand Park Otaru. We are glad to hear that you had an enjoyable stay with us. We truly look forward to welcoming you again when you come back to Otaru next time.

    Responded July 26, 2019
    Grand Park Otaru Hotel
    7.6
    Very good
    Kim from Singapore
    Business traveler
    Superior Ocean View Double Room - Non-Smoking
    Stayed 1 night in March 2019

    A regular hotel ”

    A regular 4 star hotel with parking facility at reasonable rate. Breakfast ends early at 9.30 am. Located in a shopping mall and a room with sea front view is worth the price. However it is a good 10 mins drive to the Citty Centre and Otaru Canel. Needs to drive to stay here.

    Reviewed March 18, 2019

    Thank you very much for staying at Grand Park Otaru and thank you very much for your comments, all the feedback from guests is very important to us. We truly look forward to welcoming you again when you come back to Otaru next time.

    Responded March 22, 2019
    Grand Park Otaru Hotel
    6.8
    Good
    Hendrik from Netherlands
    Couple
    Stayed 2 nights in February 2019

    Reasonable value for money ”

    Maybe the time has come for refurbishment and re-decorate the breakfast area which seems over-crowded. Otherwise conveniently located at a mall, nearby the port and a short taxi ride to the touristic center of Otaru

    Reviewed February 14, 2019

    Thank you very much for staying at Grand Park Otaru and thank you very much for your comments, all the feedback from guests is very important to us. Regarding the breakfast area, we will pass your comments on to the staff and try to improve in this area. We truly look forward to welcoming you again when you come back to Otaru next time.

    Responded February 15, 2019
    Grand Park Otaru Hotel
    9.6
    Exceptional
    Pearline from Singapore
    Family with young children
    Superior Ocean View Twin Room - Smoking
    Stayed 1 night in June 2018

    Awesome service and excellent location ”

    Awesome front desk service the moment I stepped in. The location was definitely a plus point. Centralised. And definitely i will book this hotel again if I come to Otaru again. Thank you grand park for the service and friendliness of your employees.

    Reviewed June 17, 2018

    Thank you very much for staying at Grand Park Otaru. We are glad to hear that you had an enjoyable stay with us. We truly look forward to welcoming you again when you come back to Otaru next time.

    Responded June 20, 2018
    Grand Park Otaru Hotel
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    Grand Park Otaru Hotel
    |Excellent 8.3
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    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Ishihara Yujiro Memorial
    • Otaruchikko Train Station is within 0.49 km