Grand Plaza Hanoi Hotel
Free Wi-Fi
2018

Grand Plaza Hanoi Hotel

117 Tran Duy Hung, Cau Giay District, Cau Giay District, Hanoi, Vietnam
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    Grand Plaza Hanoi Hotel Reviews

    8.2
    Excellent
    /10
    (907 reviews)See what guests said
    8.8
    Excellent

    "Breakfast was good."

    Tae

    -

    February 14, 2017

    8.5
    Excellent cleanliness
    Recommended by 88% of guests

    Things you’ll love about Grand Plaza Hanoi Hotel

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    Excellent
    Location
    8.2
    See map
    Excellent location
    Popular
    Nearby
  • Vietnam Museum of Ethnology3.86 km
  • Temple of Literature4.73 km
  • Vietnam Fine Arts Museum4.9 km
  • One Pillar Pagoda4.92 km
  • Ho Chi Minh Mausoleum5.14 km
  • Hoa Lo Prison5.53 km
  • St. Joseph's Cathedral (Nha Tho Lon)5.94 km
  • Hoan Kiem Lake6.23 km
  • West Lake6.29 km
  • Old Quarter6.35 km
  • This property is in high demand!

    Booked 18 times since yesterday | 7 travelers are looking at this property right now

    Value for money8.1
    Distance to city center7 km
    Location rating8.2
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport10.3 km

    Rooms available at Grand Plaza Hanoi Hotel

    8.0
    Very good
    Room comfort & quality
    Deluxe
    Deluxe
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 2 single beds or 1 queen be...
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    Presidential Suite
    Presidential Suite
    ...
    • Shower and bathtub
    Enter dates to see prices
    Plaza Suite
    Plaza Suite
    ...
    • Room size: 118 m²/1270 ft²
    • City view
    • 1 king bed
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    Royal Suite
    Royal Suite
    ...
    • Shower and bathtub
    • 1 king bed
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    Executive Suite
    Executive Suite
    ...
    • Room size: 90 m²/969 ft²
    • City view
    • 1 king bed
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    Parlor Suite
    Parlor Suite
    ...
    • Room size: 70 m²/753 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Charmvit Suite
    Charmvit Suite
    ...
    • Room size: 157 m²/1690 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Suite Premier
    Suite Premier
    ...
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      Suite Luxury City View
      Suite Luxury City View
      ...
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        Run of House
        Run of House
        ...
        • Separate shower/bathtub
        Enter dates to see prices
        Have a question for Grand Plaza Hanoi Hotel?

        What people love about Grand Plaza Hanoi Hotel

        • 8.0
          Very good

          "Good hotel"

          Thanh T.

          |

          July 31, 2017

        • 8.8
          Excellent
          Cleanliness

          "Clean and lovely"

          Louise-Anne

          |

          September 19, 2018

        • 8.8
          Excellent

          "Responsive the guests' requests."

          po

          |

          September 28, 2018

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        More about Grand Plaza Hanoi Hotel

        More about Grand Plaza Hanoi Hotel

        8.8
        Excellent

        "Service and facility is good."

        po

        |

        September 28, 2018

        An overview

        Show less

        What they offer

        8.8
        Excellent

        "The staff were friendly (like all Vietnamese!) Loved our sta..."

        Louise-Anne

        |

        September 19, 2018

        Read more reviews
        Show less

        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What to eat nearby

        Vietnamese cuisine
        Vietnamese cuisine
        Ngay Xua Restaurant
        890 m Vietnamese
        Mai Vien brauhaus
        970 m Vietnamese
        Da Nang Quan
        1.0 km Vietnamese
        American cuisine
        American cuisine
        Cowboy Jack's- American Dining
        730 m American, Fast food, Italian
        Wings - Buffalo Style
        1.2 km American, Cafe, Fast food
        Hot Rock Cafe
        1.4 km American, Italian, Vietnamese
        Asian cuisine
        Asian cuisine
        Hutong- Hot pot paradise
        360 m Asian, Chinese
        MiSHaGi
        620 m Asian
        Tea Talk Cafe
        730 m Asian, Cafe, Singaporean

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

        Show less

        Some helpful facts

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        Reviews of Grand Plaza Hanoi Hotel from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (907)Booking.com Reviews (118)
        8.2
        /
        10
        Cleanliness8.5
        Facilities8.3
        Location8.2
        Room comfort and quality8.0
        Service8.3
        Value for money8.1
        All languages
        All guests (907)
        All room types

        Show reviews that mention 

        Showing 546 verified guest comments
        12345
        8.8
        Excellent
        Hung from Vietnam
        Business traveler
        Deluxe
        Stayed 2 nights in April 2019

        good”

        good

        Reviewed May 11, 2019

        Dear customer, Thank you for using our Grand Plaza Hanoi Hotel and giving us a valuable time during your busy schedule to leave a praise review for Agoda. We are delighted that you enjoyed your stay at the Grand Plaza Hanoi Hotel and were pleased with the comment "GOOD". In the future, our Grand Plaza Hanoi Hotel will not be satisfied with the present, but will continue to work harder to provide better service so that you will be satisfied with the rest. We look forward to having another chance to experience a lasting experience with you and wish you and your family a lot of health and happiness. Grand Plaza Hanoi Hotel, Director of Sales & Rhee Kyong-Taek

        Responded May 16, 2019
        Grand Plaza Hanoi Hotel
        6.8
        Good
        Antony from United States
        Business traveler
        Deluxe
        Stayed 1 night in January 2019

        Oversized rooms and lots of glitz.”

        If you like staying in a large room with French classic decor, this place may fit the bill. It is a bit dated now, but back in the day, it was one of Hanoi's finest. The hotel is quite far from the French Quarter and the breakfast was not very good.

        Reviewed January 11, 2019

        Dear value guest, Thank you for selecting Grand Plaza Hanoi Hotel. We hope to have another chance to serve you for your next of business trip to Hanoi. Best regards, T.M.Tam- Reservations

        Responded April 09, 2019
        Grand Plaza Hanoi Hotel
        4.0
        Catherine from United Kingdom
        Couple
        Deluxe
        Stayed 1 night in January 2019

        Not 7 star service! ”

        My husband and I did not feel well enough to go for included breakfast , however I ordered the ‘western set breakfast ‘ from room service - total price 768,000vnd incl taxes. The menu said a choice of eggs, beverage and fruit juice , no one asked me for my choices and as I explained my choices they struggled to understand English ( we are from England ourselves and have lived in Vietnam for 5 years). When the breakfast came I did not receive the fruit platter, Danish pastries, croissants and preserves, muffins. And the ‘cheese omelette’ had onions and bell peppers too. I complained upon checkout and after about 7 phone calls to different departments they gave me 20% discount which amounted to 153,000 VND. This hotel may look beautiful but the customer service is not 7 star as they claim in reception.

        Reviewed January 06, 2019

        Dear value guest, Thank you for let us know our problems. We already fixed it to improve our service. We hope to have another chance to serve you for your next of business trip to Hanoi. Best regards, T.M.Tam- Reservations

        Responded April 09, 2019
        Grand Plaza Hanoi Hotel
        8.0
        Excellent
        William from Singapore
        Business traveler
        Deluxe
        Stayed 1 night in April 2019

        Big hotel..quality not real 5*”

        Room is big,,Bed is bad quality with spring sound.. Breakfast is terrible...Breakfast close at 9.30am..real crazy!

        Reviewed April 12, 2019

        Dear Mr. William, Thank you for let us know the problems. We will improve our service to make it better. Best regards, T.M.Tam- Reservations

        Responded April 13, 2019
        Grand Plaza Hanoi Hotel
        8.0
        Excellent
        Chew
        Business traveler
        Deluxe
        Stayed 3 nights in April 2019

        Very good”

        Convenient, clean and have nice Korean Food at Arrirang Restaurant. :)

        Reviewed April 12, 2019

        Thank you for selecting Grand Plaza Hanoi Hotel. We hope you enjoy staying in our hotel. Best regards,

        Responded April 12, 2019
        Grand Plaza Hanoi Hotel
        9.7
        Exceptional
        Alexander from United Kingdom
        Solo traveler
        Deluxe
        Stayed 1 night in April 2014

        Value for money”

        Value for money, location, the spa

        I like to stay at this hotel because of its proximity to a hospital I visit. The hotel is comfortable. The spa is excellent. The food is good, but after hours your dining options disappear and there's little outside the hotel to choose from.

        Reviewed January 28, 2015

        Thank you for your comment. Best regards,

        Responded May 16, 2019
        Grand Plaza Hanoi Hotel
        8.3
        Excellent
        Yong from Singapore
        Business traveler
        Deluxe
        Stayed 2 nights in September 2012

        Great hotel for business meetings”

        very grand hotel good for meeting clients in your lobby

        overall a very nice hotel that lives up to it's 5 star attraction. very grand too with very nice decoration. Feel really high class with it's designs and high lobby. Good staffs service as well. overall very satisfied with my stay. Will look to stay at this hotel again. The only downside is I need to change the room because the air-con wasn't working

        Reviewed November 21, 2012

        Thank you for your comment. Best regards,

        Responded May 16, 2019
        Grand Plaza Hanoi Hotel
        9.3
        Exceptional
        Peter from Malaysia
        Business traveler
        Stayed 3 nights in April 2012

        BIG room !!!”

        Rooms are spacious, and very new hotel, breakfast is no bad.

        Im business travelor to Hanoi and for every trip I will choose some new hotels to stay. Grand Plaza is actually a bit far off from Hanoi downtown area, it is at the new developing area. There seems to be a big Korean community around this region, that is why the hotel also gather Korean Cuisine and serve some korean dishes for breakfast. Btw, the Korean restaurant at the 4th floor is very nice, you should try it if you like Korean food. There is a indoor swimming pool which is something special here, but it is not a heated pool anyways. The gym room is huge with a running pathway in the middle, quite impressive. Worth staying.

        Reviewed May 07, 2012

        Thank you for your comment. Best regards,

        Responded May 16, 2019
        Grand Plaza Hanoi Hotel
        9.0
        Exceptional
        Weixiang from Singapore
        Business traveler
        Deluxe
        Stayed 1 night in October 2011

        New Hotel In Town with big spacious rooms”

        close to the heart of Hanoi business district, Impeccable service from the hotel staff and great facilities

        this is a new hotel, and everything there from the furnishings to the room was pretty new. this place left a deep impression on me as the place had very good service staff and the room that i stayed in was very spacious. however, the air-conditioning in my room seemed not to be working too well. it was slightly stuffy but still comfortable.

        Reviewed October 20, 2011

        Thank you for your comment. Best regards,

        Responded May 16, 2019
        Grand Plaza Hanoi Hotel
        9.7
        Exceptional
        Tung from Vietnam
        Couple
        Deluxe
        Stayed 1 night in August 2011

        khách sạn đáng yêu với thái độ phục vụ niềm nở”

        trung tâm cảnh đẹp và rộng rãi

        i was here and enjoy the holiday was fantastic, i am satisfied with what they nhank quite comfortable hotel is convenient to travel and enjoy. five paint you want to go very close to the da nang closer and enjoy

        Reviewed August 25, 2011

        Thank you for your comment. Best regards,

        Responded May 16, 2019
        Grand Plaza Hanoi Hotel
        9.0
        Exceptional
        Kien from France
        Business traveler
        Deluxe
        Stayed 3 nights in June 2011

        new and clean 5-star Korean hotel”

        spacious room, first-class service

        Lovely hotel with highly discounted rate for 5-star hotel in Hanoi. The location is a newly developed area (Cau Giay area) with many Korean companies around. Not too far from the Noi Bai airport and the traffic is not so jammed.

        Reviewed June 26, 2011

        Thank you for your comment. Best regards,

        Responded May 16, 2019
        Grand Plaza Hanoi Hotel
        8.0
        Excellent
        Boo from Singapore
        Business traveler
        Deluxe
        Stayed 3 nights in June 2011

        Service with GEMS”

        Nice setting and comfy bed

        The hotel settings are fabulous, it gives me the feel of a royal lifestyle. But the surrounding is pretty serene that there are not many entertainment life after work. But all in all, its still a good stay.

        Reviewed June 07, 2011

        Thank you for your comment. Best regards,

        Responded May 16, 2019
        Grand Plaza Hanoi Hotel
        9.7
        Exceptional
        Pongchai from Thailand
        Business traveler
        Deluxe
        Stayed 2 nights in February 2011

        5 star hotel in Hanoi”

        breakfast restaurant is very nice, Fitness is a must, room is spacious

        hotel is very new and room is very spacious. fitness is a real huge, indoor warm temp swimming pool. jacuzzi, steam and sauna room are big, clean and nicest in vietnam - i think. amenity in toilete is loccitane

        Reviewed March 01, 2011

        Thank you for your comment. Best regards,

        Responded May 16, 2019
        Grand Plaza Hanoi Hotel
        8.8
        Excellent
        po from Hong Kong
        Business traveler
        Deluxe
        Stayed 5 nights in September 2018

        Close to National Convention Centre”

        Close to the Convention Centre but not to the vibrant Hanoi downtown which is 10 km away. Service and facility is good. Responsive the guests' requests. Front desk staff can speak good English. Food shops and shopping mall is not within walking distance. The room rate is high in the price standard of the city.

        Reviewed September 28, 2018

        Thank you for your comment. We will try our best to make the better service. Best regards,

        Responded May 16, 2019
        Grand Plaza Hanoi Hotel
        10.0
        Exceptional
        Jae
        Business traveler
        Deluxe
        Stayed 1 night in March 2019

        good location”

        The room is large and comfortable.

        Reviewed April 01, 2019

        Thank you for selecting Grand Plaza Hanoi Hotel. We hope to have another chance to serve you. Best regards, T.M. Tam- Reservations

        Responded April 03, 2019
        Grand Plaza Hanoi Hotel
        10.0
        Exceptional
        DAM from Vietnam
        Family with young children
        Deluxe
        Stayed 1 night in October 2018

        Very good hotel. Staff is professional and helpfull”

        .

        Reviewed October 23, 2018

        Thank you for your comment. We will try our best to make the better service. Best regards,

        Responded May 16, 2019
        Grand Plaza Hanoi Hotel
        7.2
        Very good
        Changhee from Vietnam
        Business traveler
        Deluxe
        Stayed 1 night in November 2015

        Business trip in Hanoi”

        I stayed one night at the Grand Plaza Hanoi Hotel during my business trip in Hanoi. The hotel building is massive, however from the outside it doesn't really look a nice 4 star hotel. The room was very clean with a nice bed and large bathroom. The room was a bit too big for one person but no complaints there. The view from the room was just the other side of the road, nothing special. In terms of facilities, I used the swimming pool briefly in the evening. The water was a bit cold, but it was quite big and had a separate smaller pool for children. I didn't interact with the hotel staff too much, but the service quality was generally good Overall, it was a pleasant stay and I'd recommend it to families and business travelers.

        Reviewed February 15, 2016

        Thank you for your comment. Best regards,

        Responded May 16, 2019
        Grand Plaza Hanoi Hotel
        7.7
        Very good
        Norfalisa from Malaysia
        Business traveler
        Deluxe
        Stayed 2 nights in October 2014

        Good Hotel for Business Trip”

        Room Size, Internet Access, Cleanliness

        Good stay at the hotel. Plenty of choice for food as the hotel itself has at least 4 to 5 different restaurant i.e. Japanese, Chinese, Korean, Lobby Lounge and Coffee House. Internet access is very good which is a plus point for business traveller and its free.

        Reviewed October 11, 2014

        Thank you for your comment. Best regards,

        Responded May 16, 2019
        Grand Plaza Hanoi Hotel
        4.7
        Melissa from Canada
        Business traveler
        Deluxe
        Stayed 1 night in October 2013

        For Korean People”

        Big Rooms, lots of gold everywhere, clean

        I've stayed at this hotel several times only because friends stayed there. It is not particularly comfortable and it far away from the business district in Korean town. If you are Korean you will be treated better at this hotel and may even like it because there is a decent Korean restaurant on-site. For me, it tries way too hard to be opulent and ends up looking cheap as a result. The service in the lounge on the main floor is terrible, staff barely speak English and often don't have all of the liquors listed in stock.

        Reviewed September 18, 2014

        Thank you for your comment. Best regards,

        Responded May 16, 2019
        Grand Plaza Hanoi Hotel
        9.7
        Exceptional
        Tony from Australia
        Solo traveler
        Deluxe
        Stayed 1 night in November 2013

        Great service, grand aesthetics, friendly staff”

        Got upgraded to suite, restaurants were great, beautiful building interior

        My stay at the grand plaza was great, I got a free upgrade to a suite which was fantastic, the mini bar was well equipped, the room was massive and the TV reception was great the hotel had a lot of character and the views were great. The only criticism i would have is the room service food was quite poor and not very well presented, however the restaurants were perfect, I dined at La Jardin a few times and had great meals at a very reasonable price. The staff are all very attentive and friendly, which i found normal in Vietnam however particularly at this hotel. I would recommend this hotel because it certainly is a great place to stay.

        Reviewed November 15, 2013

        Thank you for your comment. Best regards,

        Responded May 16, 2019
        Grand Plaza Hanoi Hotel
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        • Excellent location
        • Vietnam Museum of Ethnology