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Grand Plaza Hanoi Hotel
Grand Plaza Hanoi Hotel
Grand Plaza Hanoi Hotel
Grand Plaza Hanoi Hotel
Grand Plaza Hanoi Hotel
Grand Plaza Hanoi Hotel
Grand Plaza Hanoi Hotel

Removed from saved list

8.1

Excellent

1,276 reviews

1,276 reviews

Housekeeping13
Breakfast6
View4
See map

8.3

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Vietnam Museum of Ethnology 3.6 km
Temple of Literature & National University 4.5 km
One Pillar Pagoda 4.8 km
Ho Chi Minh Mausoleum 5.1 km
Presidential Palace Historical Site 5.3 km
Vietnam Military History Museum 5.3 km
Hoa Lo Prison 5.5 km
St. Joseph's Cathedral 5.9 km
Vietnamese Women's Museum 6.0 km
Old Quarter 6.3 km
Nearby landmarks
vin mart Tran Duy Hung 170 m
BigC 370 m
BigC Thang Long 400 m
vin Mart Trung Hoa 440 m
Siêu thị thực phẩm chức năng GPCare 460 m
Công viên quận Thanh Xuân 560 m
Koang Huy Mart 580 m
Ao làng 620 m
Vườn hoa Trung Hòa - Nhân Chính 620 m
Tran Duy Hung Street 620 m

Grand Plaza Hanoi Hotel

117 Tran Duy Hung, Cau Giay District, Cau Giay District, Hanoi, Vietnam - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Cau Giay District part of Hanoi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Quarter. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Check-in [24-hour]

Airport transport

Complimentary WIFi in all rooms

Currency conversion service

Hot tub

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Shuttle service

Exercise area

Spa

Complimentary WIFi in all rooms

Check-in/out [express]

This property is in high demand!

22 travelers have booked today.

Value for money8.0
Distance to city center7 km
Location rating8.3
Nearest airportGia Lam Airport (NULL)
Distance to airport10.3 km

Rooms available at Grand Plaza Hanoi Hotel

Very good
Room comfort & quality

8

Deluxe
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds or 1 queen be...
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Charmvit Suite
...
  • Room size: 157 m²/1690 ft²
  • City view
  • 1 king bed
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Plaza Suite
...
  • Room size: 118 m²/1270 ft²
  • City view
  • 1 king bed
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Executive Suite
...
  • Room size: 90 m²/969 ft²
  • City view
  • 1 king bed
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Parlor Suite
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed
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Presidential Suite
...
  • Outdoor view
  • Shower and bathtub
  • 1 queen bed
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Royal Suite
...
  • Outdoor view
  • Shower and bathtub
  • 1 king bed
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Parlor Twin Suite
...
  • Room size: 64 m²/689 ft²
  • Shower
  • 2 single beds
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Parlor King Suite
...
  • Room size: 64 m²/689 ft²
  • Shower
  • 1 king bed
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Executive King Suite
...
  • Room size: 90 m²/969 ft²
Enter dates to see prices

Frequently asked questions

Does Grand Plaza Hanoi Hotel have a hot tub?

A hot tub is one of the facilities available at Grand Plaza Hanoi Hotel.

How much does it cost to stay at Grand Plaza Hanoi Hotel?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Grand Plaza Hanoi Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Plaza Hanoi Hotel?

Grand Plaza Hanoi Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Grand Plaza Hanoi Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Plaza Hanoi Hotel has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Grand Plaza Hanoi Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Grand Plaza Hanoi Hotel. There's an additional charge of 550000 VND for adults and 410000 VND for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Plaza Hanoi Hotel?

Grand Plaza Hanoi Hotel features 3 on-site restaurants for your dining convenience.

Can special events be hosted at Grand Plaza Hanoi Hotel?

You may choose an indoor venue for your special gathering.

Can business events be hosted at Grand Plaza Hanoi Hotel?

On-site venues and convenient event services make Grand Plaza Hanoi Hotel an ideal choice for hosting meetings. All available venues come in different styles and sizes and can accommodate up to 20 people. Projector or LED display is available to help your business event or meeting a successful one.

What is the smoking policy at Grand Plaza Hanoi Hotel?

Grand Plaza Hanoi Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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See map

Explore the neighborhood

What people love about Grand Plaza Hanoi Hotel

  • 10

    Exceptional
    Location

    "Great location"

    Jenner

    |

    April 6, 2022

  • 8.4

    Excellent
    Spaciousness

    "The room was spacious with normal street view."

    kim

    |

    March 25, 2021

  • 9.2

    Exceptional

    "Nice hotel with decor"

    thi

    |

    June 4, 2020

Property ranking|Compared to 2,534 Hanoi properties
See all rankings
Room size
96 sqm.
Room comfort score
8/10
Cleanliness score
8.4/10
Cheapest price score
Bigger than
99
%
of Hanoi properties
Better than
93
%
of Hanoi properties
Better than
87
%
of Hanoi properties
Better than
86
%
of Hanoi properties
Overall rating:

8.1

Excellent
1,276 reviews
Cleanliness
8.4
Facilities
8.1
Location
8.3
Read all reviews >
What travelers say they love:
The room was very spacious though.
Joanne from Malaysia
Business traveler
More about Grand Plaza Hanoi Hotel

More about Grand Plaza Hanoi Hotel

Grand Plaza Hanoi Hotel

Make everyday special with all that Hanoi has to offer with a stay at Grand Plaza Hanoi Hotel.
All offerings provided by Grand Plaza Hanoi Hotel help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Hanoi is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Grand Plaza Hanoi Hotel. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Grand Plaza Hanoi Hotel. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and bathrobes available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Grand Plaza Hanoi Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and casino.
Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities.
A day in will be as fun as a day out with ranges of recreational activities offered at Grand Plaza Hanoi Hotel. A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage, hot tub, salon, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool.
At Grand Plaza Hanoi Hotel, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's mini golf course and golf course on site. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

An array of attractions are a must-see while visiting Hanoi. A great museum trip can be had at Vietnam Museum of Ethnology located 3.6 km away, with local art that provides a sense of the region.


Reasons to stay here

Compared to other accommodations in Hanoi, facilities here are rated higher than 89% of them.
Compared to the city's accommodation options, this hotel scored higher than 96% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 93% of other accommodations in Hanoi.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Housekeeping

22 mentions

Breakfast

20 mentions

Internet

9 mentions

Food & Dining

6 mentions

Languages spoken

  • English
  • Korean
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Casino
  • Exercise area
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Mini golf course
  • On-site entertainment
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Grooming service
  • Hair salon
  • Heating in public area
  • Infirmary
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Parking [paid]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Accessible by elevator
  • Adapted bath
  • Adapter
  • Additional toilet
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Dressing room
  • Electric blanket
  • Fire extinguisher
  • Fruits/snacks
  • Hair dryer
  • Hypoallergenic
  • Iron and ironing board
  • Lock box in room
  • Locker
  • Mini bar
  • Non-smoking
  • Phone
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Toiletries
  • Towels
  • Trash cans
  • Trouser press
  • Wake up call
  • Whirlpool bathtub
  • Wi-Fi
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Asian
Restaurants on site

Le Jardin

  • Cuisine: International
  • Menu: Buffet, A-la-carte

Fuji Restaurant

  • Cuisine: Japanese
  • Menu: Buffet

Arirang Restaurant

  • Cuisine: Korean
  • Menu: Buffet

Hoa Sen Restaurant

  • Cuisine: Chinese, Local, Vietnamese
  • Menu: Buffet
Location
117 Tran Duy Hung, Cau Giay District, Cau Giay District, Hanoi, Vietnam
Excellent
Location

8.3

Airports

  • Gia Lam Airport (NULL)
    10.3 km 37 min drive
  • Noi Bai International Airport (HAN)
    23.5 km 36 min drive

Public transportation

  • Hanoi Railway Station
    5.0 km 23 min drive

Hospital or clinic

  • Siêu thị thực phẩm chức năng GPCare
    460 m

Shopping

  • Night Market
    6.3 km

Convenience store

  • Vinmart
    790 m 4 min drive

Cash withdrawal

  • ATM
    1.5 km
What's nearby

Popular landmarks

  • Vietnam Museum of Ethnology
    3.6 km
  • Temple of Literature & National University
    4.5 km
  • One Pillar Pagoda
    4.8 km
  • Ho Chi Minh Mausoleum
    5.1 km
  • Presidential Palace Historical Site
    5.3 km
  • Vietnam Military History Museum
    5.3 km
  • Hoa Lo Prison
    5.5 km
  • St. Joseph's Cathedral
    5.9 km
  • Vietnamese Women's Museum
    6.0 km
  • Old Quarter
    6.3 km

Nearby landmarks

  • vin mart Tran Duy Hung
    170 m
  • BigC
    370 m
  • BigC Thang Long
    400 m
  • vin Mart Trung Hoa
    440 m
  • Siêu thị thực phẩm chức năng GPCare
    460 m
  • Công viên quận Thanh Xuân
    560 m
  • Koang Huy Mart
    580 m
  • Ao làng
    620 m
  • Vườn hoa Trung Hòa - Nhân Chính
    620 m
  • Tran Duy Hung Street
    620 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children under 4 years old will receive breakfast free of charge.
  • Children 4-7 years old will be charged VND 270,000 for breakfast per day.
  • Children 8-11 years old will be charged VND 400,000 for breakfast per day.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Distance from city center7 km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)550000 VND

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors29
  • Number of restaurants3
  • Number of rooms 618
  • Room voltage220
  • Year property opened2010
  • Most recent renovation2019
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Grand Plaza Hanoi Hotel from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.4
Facilities8.1
Location8.3
Room comfort and quality8.0
Service8.3
Value for money8.0
High score for Hanoi
Rating
9+ Exceptional (186)
8-9 Excellent (101)
7-8 Very Good (186)
6-7 Good (64)
<6 Below Expectation (93)
Time of the year
Mar - May (163)
Jun - Aug (161)
Sep - Nov (174)
Dec - Feb (132)
All guests (1,276)
All room types
All languages

Show reviews that mention 

Showing 630 verified guest comments
12345
9.3
Exceptional
Peter from Malaysia
Business traveler
Stayed 3 nights in April 2012

BIG room !!!”

Rooms are spacious, and very new hotel, breakfast is no bad.

Im business travelor to Hanoi and for every trip I will choose some new hotels to stay. Grand Plaza is actually a bit far off from Hanoi downtown area, it is at the new developing area. There seems to be a big Korean community around this region, that is why the hotel also gather Korean Cuisine and serve some korean dishes for breakfast. Btw, the Korean restaurant at the 4th floor is very nice, you should try it if you like Korean food. There is a indoor swimming pool which is something special here, but it is not a heated pool anyways. The gym room is huge with a running pathway in the middle, quite impressive. Worth staying.

Reviewed May 07, 2012

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Responded May 16, 2019
Grand Plaza Hanoi Hotel
9.0
Exceptional
The from Australia
Family with young children
Deluxe
Stayed 1 night in April 2012

Spacious Hotel with Helpful Staff”

Friendly, courtous and very helpful staff; nice, clean and spacious hotel with large swimming pool

We are glad that we had chosen the Grand Plaza Hotel for our stay in Hanoi. We were a group of four adults and two young children (two grand parents and a young family of four) and we could fit nicely into two bedrooms, as the room for the young family was spacious and could easily accommodate two large beds. The hotel is far from the old quarter but we were quite happy, because with young children we would need a taxi to travel around anyway. Besides, the old quarter is fairly poluted and the children would not be happy if we lived in that area.

Reviewed April 27, 2012

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Responded May 16, 2019
Grand Plaza Hanoi Hotel
9.0
Exceptional
Kien from France
Business traveler
Deluxe
Stayed 3 nights in June 2011

new and clean 5-star Korean hotel”

spacious room, first-class service

Lovely hotel with highly discounted rate for 5-star hotel in Hanoi. The location is a newly developed area (Cau Giay area) with many Korean companies around. Not too far from the Noi Bai airport and the traffic is not so jammed.

Reviewed June 26, 2011

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Responded May 16, 2019
Grand Plaza Hanoi Hotel
9.7
Exceptional
Tony from Australia
Solo traveler
Deluxe
Stayed 1 night in November 2013

Great service, grand aesthetics, friendly staff”

Got upgraded to suite, restaurants were great, beautiful building interior

My stay at the grand plaza was great, I got a free upgrade to a suite which was fantastic, the mini bar was well equipped, the room was massive and the TV reception was great the hotel had a lot of character and the views were great. The only criticism i would have is the room service food was quite poor and not very well presented, however the restaurants were perfect, I dined at La Jardin a few times and had great meals at a very reasonable price. The staff are all very attentive and friendly, which i found normal in Vietnam however particularly at this hotel. I would recommend this hotel because it certainly is a great place to stay.

Reviewed November 15, 2013

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Responded May 16, 2019
Grand Plaza Hanoi Hotel
9.0
Exceptional
Seong from South Korea
Business traveler
Deluxe
Stayed 2 nights in October 2011

Great hotel!!”

Very luxury

compared to hanoi daewoo or hanoi hotel, the rooms are very clean and service is outstanding. i will use it again next time as being very satisfied with it. compared to hanoi daewoo or hanoi hotel, the rooms are very clean and service is outstanding. i will use it again next time as being very satisfied with it. compared to hanoi daewoo or hanoi hotel, the rooms are very clean and service is outstanding. i will use it again next time as being very satisfied with it. compared to hanoi daewoo or hanoi hotel, the rooms are very clean and service is outstanding. i will use it again next time as being very satisfied with it.

Reviewed October 31, 2011

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Responded May 16, 2019
Grand Plaza Hanoi Hotel
7.7
Very good
Derek from United Kingdom
Group
Deluxe
Stayed 2 nights in November 2011

Nice staff nice rooms”

Staff

we had been travelling around vietnam and wanted to end our tour with some luxury so booked into the grand plaza. the room was very nice and so were all the staff especially the two ladies on the front desk who couldn't do enough for us. however a couple of negatives. the bar is specious but once the night club attached the hotel is open you are subjected to the very load music being played in the club. the chandeliers clink with the music and the small fountains vibrate. worse still on our first night there we were asked if we wanted anything else to drink at 9.40pm as the bar was closing at ten. if we wanted anything else after that we should go to our rooms and order room service. glad i wasn’t with a female colleague. then there is the wine, in the restaurant on the ground floor is a large glass wine room, stocked with many bottles. however, both in the asian restaurant and in the bar they actually didn’t have three wines that we asked for including the house wine, pretty poor i think for a five star hotel. the last thing is the internet access. all over vietnam wifi is everywhere and it is free, much better than the uk but the grand plaza wants to charge their guests which i think is a bit mean. still a nice hotel but please do something about the music, keep the bar open to eleven and get some stock of house wine.

Reviewed November 27, 2011

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Responded May 16, 2019
Grand Plaza Hanoi Hotel
7.2
Very good
Changhee from Vietnam
Business traveler
Deluxe
Stayed 1 night in November 2015

Business trip in Hanoi”

I stayed one night at the Grand Plaza Hanoi Hotel during my business trip in Hanoi. The hotel building is massive, however from the outside it doesn't really look a nice 4 star hotel. The room was very clean with a nice bed and large bathroom. The room was a bit too big for one person but no complaints there. The view from the room was just the other side of the road, nothing special. In terms of facilities, I used the swimming pool briefly in the evening. The water was a bit cold, but it was quite big and had a separate smaller pool for children. I didn't interact with the hotel staff too much, but the service quality was generally good Overall, it was a pleasant stay and I'd recommend it to families and business travelers.

Reviewed February 15, 2016

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Responded May 16, 2019
Grand Plaza Hanoi Hotel
8.7
Excellent
Sueng from South Korea
Business traveler
Deluxe
Stayed 6 nights in October 2013

Gigantic and comfort hotel”

Price, convinience, and clean

It's been pleasure to stay at the Grand Plaza Hotel. I liked their gym, swimming pool and sauna. Rooms are clean and price is very reasonable. I will definitely stay at the hotel next time.

Reviewed October 22, 2013

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Responded May 16, 2019
Grand Plaza Hanoi Hotel
6.8
Good
Jang from South Korea
Business traveler
Deluxe
Stayed 1 night in September 2018

just Hotel but is it 5 star hotel??”

Long long time ago... grand plaza hanoi hotel is one of the best hotel in Hanoi... especially for Korea... But as time goes by... it is changed into just hotel... First of all... the attitude of staff in this hotel...is not matched with 5 star hotel... I felt they acted with some cocky swagger. An accomdation is as usual from 5years ago I used this hotel first time...

Reviewed September 15, 2018

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Thank you for your comment. We will try our best to make the better service. Best regards,

Responded May 16, 2019
Grand Plaza Hanoi Hotel
10.0
Exceptional
Dat from Vietnam
Business traveler
Parlor Suite
Stayed 1 night in January 2011

Great choice, big discount from Agoda”

No late check out.

very good, nice and new. 5stars for grand plaza. book thru agoda and we have half price listed discount. quick and excell!

Reviewed May 15, 2011

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Responded May 16, 2019
Grand Plaza Hanoi Hotel
8.8
Excellent
po from Hong Kong SAR, China
Business traveler
Deluxe
Stayed 5 nights in September 2018

Close to National Convention Centre”

Close to the Convention Centre but not to the vibrant Hanoi downtown which is 10 km away. Service and facility is good. Responsive the guests' requests. Front desk staff can speak good English. Food shops and shopping mall is not within walking distance. The room rate is high in the price standard of the city.

Reviewed September 28, 2018

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Thank you for your comment. We will try our best to make the better service. Best regards,

Responded May 16, 2019
Grand Plaza Hanoi Hotel
9.3
Exceptional
lin from China
Solo traveler
Deluxe
Stayed 5 nights in August 2013

The hotel makes u feel like at home.”

Room service, good decoration, professional staff

The warm greeting from the staff n the good decoration left me a very good impression when I arrived the hotel. The hotel offers different kind of languages on services, which makes me feel comfortable. The efficiency n quality of the room service is also very good. In the end, comparing to the price n the feelings after I left the hotel, I think it's a hotel which is worth to live in. I think I will choose it again in the future.

Reviewed August 22, 2013

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Responded May 16, 2019
Grand Plaza Hanoi Hotel
9.3
Exceptional
hiep from Vietnam
Business traveler
Deluxe
Stayed 2 nights in November 2012

Very nice room”

Big and clean room

It is very good hotel in Hanoi. Big and clean room. Service is excellent. Except it is a little far away from Hanoi central.

Reviewed December 02, 2012

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Responded May 16, 2019
Grand Plaza Hanoi Hotel
9.0
Exceptional
hiep from Vietnam
Business traveler
Deluxe
Stayed 1 night in December 2012

Good and big room”

Big room and new

Very big room and new hotel. Stay very comfortable compare to other hotels in Hanoi. Only not central area, but not too far away.

Reviewed December 16, 2012

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Responded May 16, 2019
Grand Plaza Hanoi Hotel
9.3
Exceptional
Chan from Hong Kong SAR, China
Couple
Deluxe
Stayed 1 night in June 2011

Lovely hotel and good service , great location”

Good smiles, polite staffs, kind face

i feel very comfortable and happy to stay again. when i arrive , i feel very warm and comfortable as the lobby is so big and nice. this is a new hotel and the restaurant is very very big too. the receiptant is very nice and kind, make me feel like a vip. when i go to the room, the room is very beautiful and the view is very good. i am happy to get this room with this good price.

Reviewed June 16, 2011

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Responded May 16, 2019
Grand Plaza Hanoi Hotel
9.3
Exceptional
PHUC from Vietnam
Business traveler
Deluxe
Stayed 1 night in August 2011

Big hotel at the central of new area in Hanoi”

good service

It's a really big hotel at the new developed area in Hanoi with many expatriates, especially Korean and Japanese. Good location, good quality, good service.

Reviewed January 06, 2012

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Responded May 16, 2019
Grand Plaza Hanoi Hotel
9.3
Exceptional
KIM from South Korea
Business traveler
Deluxe
Stayed 4 nights in April 2014

Good enough compared with the money.”

good location, clean and large room, and reasonable price.

It's very good enough compared with the money I paid. I will stay at this hotel when I have biz trips in Hanoi. I Strongly recommend this hotel.

Reviewed April 08, 2014

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Responded May 16, 2019
Grand Plaza Hanoi Hotel
8.3
Excellent
fidelia from China
Business traveler
Executive Suite
Stayed 2 nights in November 2012

nice hotel,low price”

nice hotel,low price

nice hotel. room is large. But the location is far from the city center. And traffic is crowded in Hanoi. So it's not convenient to go the old quarters of the central city. The breakfast is just so so. And restaurants just so so. The surrounding area is not so elegant. Good for business.

Reviewed December 04, 2012

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Responded May 16, 2019
Grand Plaza Hanoi Hotel
8.3
Excellent
Yong from Singapore
Business traveler
Deluxe
Stayed 2 nights in September 2012

Great hotel for business meetings”

very grand hotel good for meeting clients in your lobby

overall a very nice hotel that lives up to it's 5 star attraction. very grand too with very nice decoration. Feel really high class with it's designs and high lobby. Good staffs service as well. overall very satisfied with my stay. Will look to stay at this hotel again. The only downside is I need to change the room because the air-con wasn't working

Reviewed November 21, 2012

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Responded May 16, 2019
Grand Plaza Hanoi Hotel
7.7
Very good
MUHAMMAD from India
Business traveler
Deluxe
Stayed 2 nights in November 2011

value for money”

no 24hr mini marts nearby

i always stay in this hotel whenever i visit Hanoi. New hotel and its clean. rooms are big. the hotel finishing is not so good. good price, service is good, good korean/ japanese restaurant.

Reviewed May 14, 2012

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Responded May 16, 2019
Grand Plaza Hanoi Hotel
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