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Grand Puteri Hotel
Deluxe Twin - Bedroom, Grand Puteri Hotel in Kuala Terengganu
Lobby, Grand Puteri Hotel in Kuala Terengganu
Lobby, Grand Puteri Hotel in Kuala Terengganu
Interior view, Grand Puteri Hotel in Kuala Terengganu
Interior view, Grand Puteri Hotel in Kuala Terengganu
Swimming pool [outdoor], Grand Puteri Hotel in Kuala Terengganu

Removed from saved list

8.2

Excellent

9,083 reviews

9,083 reviews

See map
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Abidin Mosque
120 m
Institute Academic Computer
180 m
Chinatown
210 m
Kampung China (Chinatown)
250 m
Payang Central Market
260 m
Popular landmarks
Pasar Payang
420 m
Pantai Batu Buruk
2.1 km
Mydin Mall
2.6 km
Crystal Mosque
2.7 km
Muzium Negeri Terengganu
4.1 km
Closest landmarks
Terengganu Specialist Medical Centre
180 m
RHB @ Jalan Masjid Abidin
180 m
AmBank @ Jalan Syed Hussin
220 m
UOB Bank @ Jalan Masjid Abidin
220 m
OUB @ Kuala Terengganu
230 m

Grand Puteri Hotel

PT 3981, Jalan Masjid Abidin, City Center, Kuala Terengganu, Malaysia, 20100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in City Center, allowing you access and proximity to local attractions and sights. Be sure to set some time aside to visit Kampung China (Chinatown) as well as Pantai Batu Buruk nearby. Rated with 3 stars, this high-quality property provides guests with access to restaurant, indoor pool and outdoor pool on-site.

Highlights

Located in heart of Kuala Terengganu

Excellent breakfast

Excellent view

Inside city center

Excellent food & dining

Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.
Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

BBQ facilities

Luggage storage

Swimming pool [indoor]

Restaurants

Room service [24-hour]

This property is in high demand!

17 travelers have booked today.

Value for money8.2
Distance to city center2 KM
Location rating8.7
Nearest airportSultan Mahmud Airport (TGG)
Distance to airport6.2 km

Rooms available at Grand Puteri Hotel

Very good
Room comfort & quality

7.6

Junior Suite
...
  • Room size: 39 m²/420 ft²
  • Pool view
  • 1 double bed
Enter dates to see prices
Superior King
...
  • Room size: 14 m²/151 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Premier Suite
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed and 1 single b...
Enter dates to see prices
Superior Twin
...
  • Room size: 14 m²/151 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
Deluxe King
...
  • Room size: 15 m²/161 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 15 m²/161 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Room
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Shower
  • 1 king bed
Enter dates to see prices
Superior King Room
...
  • Room size: 14 m²/151 ft²
  • Shower
Enter dates to see prices
Superior Double or Twin Room
...
  • Shower
Enter dates to see prices

Frequently asked questions

Does Grand Puteri Hotel provide laundry services?

Yes! Grand Puteri Hotel offers laundry service at your grasp for whenever you need your favorite shirts or dresses clean and fresh all throughout your holiday. Please contact the property for more information.

What points of interest are close by Grand Puteri Hotel that are in walking range?

While staying at Grand Puteri Hotel, begin your trip by visiting the nearest attractions that are within close proximity to the property which include Abidin Mosque, Institute Academic Computer, and Chinatown.

What are the property's policies for children's bedding at Grand Puteri Hotel?

Grand Puteri Hotel's policy pertaining to children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many rooms does Grand Puteri Hotel have?

Grand Puteri Hotel has a total of 165 rooms.

At what time of the year is Grand Puteri Hotel most popular?

Grand Puteri Hotel's most popular month where verified guests travelers have stayed the most is in May.

What do past visitors love most about Grand Puteri Hotel?

Past visitors that stayed at Grand Puteri Hotel have given this property a rating of 8.749 for its exceptional location as the main highlight for their stay.

What is the average rating that past Couples' have given to Grand Puteri Hotel?

Verified couple travelers that have stayed at this property have given Grand Puteri Hotel an average rating of 7.9. You can look up on more in depth customer testimonials, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Families with young children have given to Grand Puteri Hotel?

Past families with young children that have stayed at this property have given Grand Puteri Hotel an average rating of 8.1. You can look up more descriptive customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

What famous shopping locations are nearby Grand Puteri Hotel?

Shopping options in Grand Puteri Hotel’s City Center neighborhood features Payang Central Market, Mydin Mall, and Paya Bunga Plaza.

What time is check-in and check-out at Grand Puteri Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated hours may be charged an additional fee.

What people love about Grand Puteri Hotel

  • 8.4

    Excellent
    Staff 

    "The room nice and clean, friendly staff and good food."

    Muhammad

    |

    September 13, 2023

  • 7.2

    Very good
    Cleanliness

    "Nevertheless the room is clean."

    Tehsapuan

    |

    July 28, 2023

  • 8.4

    Excellent
    Location

    "Location, facilities are very good causesd nearest city accomodation"

    El

    |

    September 22, 2023

Property ranking|Compared to 682 Kuala Terengganu properties
See all rankings
Room comfort score
7.7/10
Cheapest price score
Room size
21 sqm.
Couples review score
8.2/10
Better than
99
%
of Kuala Terengganu properties
Better than
97
%
of Kuala Terengganu properties
Bigger than
94
%
of Kuala Terengganu properties
Better than
91
%
of Kuala Terengganu properties
Overall rating:

8.2

Excellent
9,083 reviews
Cleanliness
7.8
Facilities
7.8
Location
8.7
Read all reviews >
What travelers say they love:
The room was tidy, and breakfast was so good.
Zakirah from Malaysia
Family with young children
More about Grand Puteri Hotel

More about Grand Puteri Hotel

Experience Comfort and Convenience at Grand Puteri Hotel in Kuala Terengganu

Grand Puteri Hotel in Kuala Terengganu offers a range of facilities to ensure a comfortable and convenient stay. Guests can enjoy 24-hour room service, a coffee shop, bar, laundry service, restaurant, and safety deposit boxes. The hotel also features a concierge, air conditioning, hair dryer, television, mini bar, satellite/cable TV, indoor and outdoor pool, Wi-Fi in public areas, car park, designated smoking area, refrigerator, and free Wi-Fi in all rooms. Additional amenities include dry cleaning, BBQ facilities, luggage storage, daily housekeeping, taxi service, a halal restaurant, breakfast buffet, onsite car park, and a free car park. With all these facilities, Grand Puteri Hotel is the perfect choice for travelers seeking comfort and convenience in Kuala Terengganu.

Room Types at Grand Puteri Hotel

Grand Puteri Hotel offers a variety of room types to suit the needs of every traveler. Guests can choose from the Deluxe King room, which features a spacious 15 square meters and a comfortable king-sized bed, or the Deluxe Twin room with the same 15 square meters but equipped with two single beds. The Junior Suite is perfect for those seeking a little more space, with its 39 square meters and plush double bed. Alternatively, guests can opt for the Premier Suite, which comes in at 30 square meters and offers a choice between a single or double bed. For those who prefer a slightly cozier setting, the Superior King and Superior Twin rooms, both measuring 14 square meters, each offer a choice between a double bed or two single beds. Whatever your preference, Grand Puteri Hotel has a room type to suit your needs.

Discover Kuala Terengganu's Iconic Landmarks from Grand Puteri Hotel

Grand Puteri Hotel offers easy access to some of Kuala Terengganu's most iconic landmarks. Just a short drive away, guests can marvel at the stunning Crystal Mosque, a magnificent structure built entirely out of glass and steel. Pasar Payang, the city's largest and most popular market, is also nearby, offering visitors a chance to explore local handicrafts, fresh produce, and traditional snacks. For a breathtaking view of the Terengganu River, guests can head to the Sultan Mahmud Bridge, a modern suspension bridge that spans across the river. With its convenient location, Grand Puteri Hotel is the perfect base for exploring all that Kuala Terengganu has to offer.

Warm Hospitality and Great Location: A Memorable Stay at Grand Puteri Hotel

Grand Puteri Hotel has won the hearts of its guests with its warm hospitality and great location. The staff is extremely friendly and kind, making the guests feel at home. The rooms are clean and comfortable, ensuring a good night's sleep. The breakfast served is delicious and the overall experience is pleasant. Families can enjoy their stay here as the hotel is very family-friendly. The guests have appreciated the staff's friendly and nice behavior and have expressed their desire to stay here again. Overall, Grand Puteri Hotel is a great choice for those looking for a memorable stay in Kuala Terengganu.

Experience Exceptional Hospitality at Grand Puteri Hotel

Grand Puteri Hotel in Kuala Terengganu, Malaysia has received a remarkable overall rating of 8.2 from satisfied guests who have experienced its exceptional hospitality. The hotel's staff performance has been rated 8.4, indicating that guests have had a pleasant and comfortable stay. The hotel's location has received an impressive rating of 8.7, making it a perfect choice for travelers who want to explore the city's attractions. The value for money rating of 8.2 indicates that guests have been satisfied with the hotel's affordable rates. The hotel's facilities have been rated 7.8, while the cleanliness rating stands at 7.8. Although the food and dining rating is 6.7, guests have still enjoyed their stay at the hotel due to its excellent services and amenities. Overall, Grand Puteri Hotel is an excellent choice for travelers looking for a comfortable stay with exceptional hospitality and a great location.

Show less

Amenities and facilities

Very good
Facilities

7.8

Most talked about facilities

Breakfast

180 mentions

Housekeeping

140 mentions

Food & Dining

68 mentions

Swimming Pool

59 mentions

Languages spoken
  • English
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Swimming pool [kids]
Access
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Carpeting
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels

Food and dining

Breakfast options
  • Asian

Location

PT 3981, Jalan Masjid Abidin, City Center, Kuala Terengganu, Malaysia, 20100
Excellent
Location

8.7

Airports
  • Sultan Mahmud Airport (TGG)
    6.2 km
  • Redang Airport (RDN)
    50.7 km
Hospital or clinic
  • Terengganu Specialist Medical Centre
    180 m
Shopping
  • Pasar Payang
    420 m
Convenience store
  • 7 Eleven
    190 m
Cash withdrawal
  • ATM
    60 m

What's nearby

Popular landmarks
  • Abidin Mosque
    120 m
  • Kampung China (Chinatown)
    250 m
  • Bukit Puteri
    360 m
  • Pasar Payang
    420 m
  • Pantai Batu Buruk
    2.1 km
  • Mydin Mall
    2.6 km
  • Crystal Mosque
    2.7 km
  • Muzium Negeri Terengganu
    4.1 km
  • Tengku Tengah Zaharah Mosque
    4.8 km
Nearby landmarks
  • Abidin Mosque
    120 m
  • Terengganu Specialist Medical Centre
    180 m
  • Institute Academic Computer
    180 m
  • RHB @ Jalan Masjid Abidin
    180 m
  • Chinatown
    210 m
  • AmBank @ Jalan Syed Hussin
    220 m
  • UOB Bank @ Jalan Masjid Abidin
    220 m
  • OUB @ Kuala Terengganu
    230 m
  • AffinIslamic Bank Bhd
    240 m
  • Kampung China (Chinatown)
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Baby cot is not available at the property.
  • Extra bed is not available at this property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:00
Getting around
  • Distance from city center2 KM
  • Travel time to airport (minutes)20
The property
  • Number of floors8
  • Number of restaurants1
  • Number of rooms 165
  • Room voltage240
  • Most recent renovation2013

Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Grand Puteri Hotel from real guests

Provided by verified guests of Agoda
8.2
Cleanliness7.8
Facilities7.8
Location8.7
Room comfort and quality7.6
Service8.4
Value for money8.2
High score for Kuala Terengganu
Rating
9+ Exceptional (1,084)
8-9 Excellent (573)
7-8 Very Good (867)
6-7 Good (340)
<6 Below Expectation (495)
Time of the year
Mar - May (753)
Jun - Aug (906)
Sep - Nov (986)
Dec - Feb (714)

Show reviews that mention 

Showing 3,359 verified guest comments
12345
10.0
Exceptional
Aina from Malaysia
Family with young children
Superior King
Stayed 1 night in November 2022

Truly recommended.”

-bed comfy -room clean , toilet clean -stay for 4 days here and my room get clean everyday without being asked. Good job. -food also delicious. -masjid putih just in front of hotel walking distance not more 100m. -open parking around the hotel. First come first serve. But still ok to get parking. -near to pasar payang. 5-10 min driving. -i have sweet n pleasant stay here

Reviewed December 14, 2022

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10.0
Exceptional
euriqqa from Malaysia
Family with young children
Superior King
Stayed 1 night in January 2021

nice decent hotel in Tganu”

this is my first time staying at this hotel. it was a nice decent hotel. staff were friendly, facility was ok, they even have individual iron in the room. toilet was clean, bed was conform and clean as well. overall the room was very nice. i wouldn't say no to stay here again. it is an islamic concept room, there was sejadah in the closet for solat. the room service was awesome. i requested two set of bowl and spoon/fork sent to my room, the request was immediately addressed. the only drawback is that the toilet does not include toothbrush, the aircond was too cold (i had to changed the setting to fan) and there was not much variety on breakfast menu. however, the nasi dagang served at breakfast was marvelous. my mom had bihun goreng, and it was nice too.. overall, i would have rated this hotel 4star. one of the best in Tganu definitely. location was in the city centre. closer to all the local attraction. would surely stay here again.

Reviewed January 06, 2021

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10.0
Exceptional
Zulfitri from Malaysia
Family with young children
Superior King
Stayed 1 night in February 2020

Recommended”

- Location at city center. Near to attraction place like market, beach and restaurants. - Walking distance to mosque - Lot of parking space provided by hotel. The premise is not crowded with public. - Reasonable price. We book the room without breakfast because we plan to go to Nasi Dagang Atas Tol cawangan 2 restaurant. - Room and toilet are comfortable. Everything in good condition. It have mini bar, iron, prayer mat, kettle, 4 pillows. Internet connection is good. - Two pools are separated by wall, male and female. Since many tourists come together with small kids, i think there is no problem to swim together at male section. The pool suitable for kids and adults. - Bellman is very helpful. - Before this, i have stayed at least 4 different hotels in KT. This hotel is value for money and i will book this hotel on my next visit in KT.

Reviewed March 10, 2020

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10.0
Exceptional
Liza from Malaysia
Couple
Superior Twin
Stayed 1 night in August 2022

Simply the best! ”

Simply the best! Good food. I love the breakfast menu, brilliant! Local tganu food. Staff was super friendly. Hotel was clean, including the lift. Would love to repeat staying here next time i am in tganu.

Reviewed August 21, 2022

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10.0
Exceptional
Muhamad from Malaysia
Family with young children
Superior King
Stayed 1 night in December 2021

Comfortable stay”

The room is clean, not so spacious but just nice with king bed. However, aircond is bit with minor problem with water dripping, and the windy sound whistles through the window all night long. Car park is available, sharing with the mosque in front. Breakfast is delicious with local menu; Nasi dagang, keropok lekor. But not so many choices. Staffs are friendly and helpful.

Reviewed December 20, 2021

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10.0
Exceptional
Noraimi from Malaysia
Solo traveler
Superior King
Stayed 2 nights in December 2022

The best in the area”

The hotel is clean and safe to stay. Very spacious. The breakfast is nice. I enjoy my stay.

Reviewed December 13, 2022

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10.0
Exceptional
Muhaimi from Malaysia
Family with young children
Superior King
Stayed 1 night in December 2022

Good location! Staff friendly and helpful too. ”

Guys.. in KT you should stay in this hotel! All over the places.. value for money too👍🏻

Reviewed December 28, 2022

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10.0
Exceptional
Zafuan from Malaysia
Family with teens
Superior Twin
Stayed 3 nights in May 2022

I recommended”

This is my second time stay at this hotel. Very2 good in all point. Room n toilet soo clean, breakfast the hotel provided local best food like nasi dagang, pulut with kelapa n ikan masin , ubi with kelapa and other......i will stay again n again.

Reviewed May 06, 2022

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10.0
Exceptional
Siti from Malaysia
Group
Superior Twin
Stayed 2 nights in October 2022

Best Hotel in KT!”

My mom was happy with the hotel. Walking distance of Masjid, and the breakfast was delicious. Very near to Pasar Payang, which was quite good. Thanks to all helpful staffs!

Reviewed October 18, 2022

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10.0
Exceptional
RAJA from Malaysia
Business traveler
Superior Twin
Stayed 1 night in September 2022

Exceptional”

Done for holiday 2H1M,This hotel very strategic, near the pasar payang, water front & dll, breakfast have many choice food, maybe next time I will booking this hotel, staff very friendly, view my hotel berviewkan compressor aircond.. 🤣🤣

Reviewed September 17, 2022

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10.0
Exceptional
sufina from Malaysia
Solo traveler
Superior King
Stayed 2 nights in November 2022

Worth it!”

The room is clean, nice, and affordable with a price offer

Reviewed November 29, 2022

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10.0
Exceptional
Nizam from Malaysia
Couple
Superior King
Stayed 1 night in January 2023

clean ”

it is good and clean

Reviewed February 07, 2023

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10.0
Exceptional
Nur from Malaysia
Family with young children
Superior King
Stayed 1 night in September 2020

Awesome”

King size bed fit my family with 3 and 6yo kids. We use to stay one night before we go to Pulau Redang.. i book hotel ni sbb I can park at the hotel utk pergi ke pulau Redang. Then we take grab to the jetty.. klu nk jln kaki pun ok.. 5-10min walk only.. tp sbb ktorg ada kids, susah utk jln kaki dgn brg smua.. so we take grab.. harga RM4.. so ok lah.. the Staff sgt baik.. bestttt sgt jln-jlm ganu 2020..

Reviewed September 17, 2020

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10.0
Exceptional
Fuad from Malaysia
Group
Premier Suite
Stayed 1 night in July 2020

Spacious room”

Big room, clean, got pool and limited breakfast menu, not sure if they limit the menu during the PKPP. Nearby pasar payang, medan selera batu buruk which famous for the nasi dagang. If you stay here, better walk to pasar payang because traffic congested badly around here. Downside is parking is limited to visitor, unless they open the parking beside the mouseleum.

Reviewed September 01, 2020

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10.0
Exceptional
Rafeah from Malaysia
Family with teens
Superior King
Stayed 2 nights in December 2022

At the center of city”

Easy for me to walk around from the hotel. Pasar Payang not far from hotel.

Reviewed December 25, 2022

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10.0
Exceptional
Safuat from Malaysia
Family with young children
Superior King
Stayed 2 nights in December 2022

Exceptional”

Everything is excellent. Best hotel for me in Kuala Terengganu

Reviewed December 18, 2022

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10.0
Exceptional
Syarifah from Malaysia
Family with young children
Deluxe King
Stayed 1 night in August 2022

Exceptional”

Dated interior but good room size. This hotel opens food stalls at night within hotel compound where u can enjoy dinner while watching big screen

Reviewed September 05, 2022

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10.0
Exceptional
sharifah from Malaysia
Couple
Superior King
Stayed 1 night in August 2019

SUPERB BREAKFAST”

nasi dagang the best!! all local foods you can get it here during your buffet breakfast.. saving time to go and find warung for good trengganu breakfast.. really recommended!! and the room clean.. staffs friendly..

Reviewed February 27, 2020

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10.0
Exceptional
Zafuan from Malaysia
Family with teens
Superior Twin
Stayed 3 nights in December 2020

Fully Recommeded”

Second time stay at this hotel, all point is good about this hotel. A lot of car parking, staff soo friendly, breakfast they serve u with very good local food🥰

Reviewed May 06, 2022

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10.0
Exceptional
Azlin from Malaysia
Couple
Superior King
Stayed 1 night in January 2022

Everything is okay”

Booked for my elderly parents. No negative comments from them so I assume everything was great! They've been here many times before.

Reviewed May 12, 2022

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12345
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