Grand Puteri Hotel
Free Wi-Fi

Grand Puteri Hotel

PT 3981, Jalan Masjid Abidin, City Center, Kuala Terengganu, Malaysia, 20100
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Superior Double or Twin Grand Puteri Hotel
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    Lobby Grand Puteri Hotel
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    Grand Puteri Hotel Reviews

    8.0
    Excellent
    /10
    (4279 reviews)See what guests said
    8.4
    Excellent

    "Good co-operation given by Hotel Staff with allocated all my..."

    Amiruddin

    -

    December 11, 2018

    8.3
    Excellent service
    Recommended by 94% of guests

    Things you’ll love about Grand Puteri Hotel

    Things you'll love

    • Located in heart of Kuala Terengganu

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Blackout curtains

    Excellent
    Location
    8.6
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Abidin Mosque120 m
  • Kampung China (Chinatown)250 m
  • Bukit Puteri360 m
  • Pasar Payang800 m
  • Mydin Mall2.6 km
  • Crystal Mosque2.7 km
  • Batu Burok Beach2.81 km
  • Muzium Negeri Terengganu4.12 km
  • Tengku Tengah Zaharah Mosque4.82 km
  • Teluk Kalong Beach122.62 km
  • This property is in high demand!

    Booked 61 times since yesterday | 16 travelers are looking at this property right now

    Value for money8.1
    Distance to city center2 KM
    Location rating8.6
    Nearest airportSultan Mahmud Airport (TGG)
    Distance to airport6.2 km

    Rooms available at Grand Puteri Hotel

    7.6
    Very good
    Room comfort & quality
    Superior Double or Twin
    Superior Double or Twin
    ...
    • Room size: 14 m²/151 ft²
    • City view
    • 2 single beds or 1 double b...
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    Premier Suite
    Premier Suite
    ...
    • Room size: 234 m²/2519 ft²
    • City view
    • 1 single bed and 1 double b...
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    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 2 single beds
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    Junior Suite
    Junior Suite
    ...
    • Room size: 200 m²/2153 ft²
    • 1 double bed
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    Superior King Room
    Superior King Room
    ...
    • Room size: 14 m²/151 ft²
    • Shower
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    Room Deluxe
    Room Deluxe
    ...
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      Premier Double Suite (Double bed)
      Premier Double Suite (Double bed)
      ...
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        Room Superior
        Room Superior
        ...
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          Suite Standard
          Suite Standard
          ...
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            room
            room
            ...
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              What people love about Grand Puteri Hotel

              • 8.8
                Excellent

                "Pleasant stay"

                Asmak

                |

                January 11, 2019

              • 9.2
                Exceptional
                Location

                "Strategic location and I had a pleasant stay."

                RAMZU N.

                |

                January 13, 2019

              • 8.4
                Excellent
                Staff 

                "Staff always very polite and friendly, good location in spite of what I noted above."

                Pedro

                |

                November 19, 2018

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              More about Grand Puteri Hotel

              More about Grand Puteri Hotel

              7.6
              Very good

              "Nice to stay."

              Muhamad

              |

              January 3, 2019

              An overview

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              What they offer

              6.8
              Good

              "The staff very friendly and helpful (especially Firdaus, Sya..."

              SITI

              |

              January 2, 2019

              Read more reviews
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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Announcements

              From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

              Reviews of Grand Puteri Hotel from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (4279)Booking.com Reviews (2221)
              8.0
              /
              10
              Cleanliness7.6
              Facilities7.6
              Location8.6
              Room comfort and quality7.6
              Service8.3
              Value for money8.1
              All languages
              All guests (4279)
              All room types

              Show reviews that mention 

              Showing 1913 verified guest comments
              12345
              8.0
              Excellent
              amelia from Malaysia
              Couple
              Superior Double or Twin
              Stayed 1 night in May 2019

              facilities hotel no so good. even the door lock is not function ( since the door use key). ”

              just realize tye key is not function when we want go for sahur.. even the service not so good as per given rate. since im check in late (around 11am). the housekeeping is not available. but yhe good about this hotel is location near to the mosque and a few intresting place at k.t

              Reviewed May 21, 2019
              10.0
              Exceptional
              David from Australia
              Couple
              Superior Double or Twin
              Stayed 1 night in May 2019

              Good overnight stay”

              Great location within easy walking distance from bus terminal. Roomwas clean.

              Reviewed May 21, 2019
              8.0
              Excellent
              Nadia from Malaysia
              Couple
              Superior Double or Twin
              Stayed 1 night in May 2019

              Ok for short stay, in the centre of the city”

              Value for money; breakfast, parking and swimming pool. Near to everything. Ok for short stay only. The interior is quite outdated. On my recent stay I found out my comforter /blanket is smelly (smell like cigarette). Pls do something about it and I hope this will not happen again in the future

              Reviewed May 06, 2019
              8.4
              Excellent
              Shahriman from Malaysia
              Business traveler
              Superior Double or Twin
              Stayed 2 nights in April 2019

              Twin room”

              I stay in twin room, its a bit dusty, maybe the room is rarely use. However, staff very nice, very welcoming. I would like to suggest, some times, cleaner should open the windows & door, so fresh air can pass through it to replace dusty air.

              Reviewed April 14, 2019
              9.6
              Exceptional
              Shahira from Malaysia
              Family with young children
              Superior Double or Twin
              Stayed 1 night in March 2019

              Overall satisfied ”

              I dont expect much from the price that i have to pay but overall im satisfied. Pool is clean & spacious. Only the room is a bit old (worth the price). Room service for food is good too. Well trained staff. N of course muslim friendly. Definitely will come again.

              Reviewed March 19, 2019
              10.0
              Exceptional
              sukiman from Malaysia
              Business traveler
              Superior Double or Twin
              Stayed 1 night in April 2019

              good for muslim tourist”

              near heritage mosque

              Reviewed May 15, 2019
              8.8
              Excellent
              audrey from Thailand
              Family with young children
              Superior Double or Twin
              Stayed 1 night in May 2019

              Excellent”

              Very good

              Reviewed May 10, 2019
              8.0
              Excellent
              Abd from Malaysia
              Couple
              Superior Double or Twin
              Stayed 1 night in December 2018

              Convenient location next to historical State Mosque (Masjid Abidin)”

              Last minute same evening booking for a quick overnight stay. It was the cheapest 4 star. OK for budget short stay. Room & bathroom size a bit small with old decor. Would be nice if they refurbish & modernize the room. Great location, state mosque just next to the hotel parking lot. And Pasar Payang also nearby.

              Reviewed December 13, 2018
              8.4
              Excellent
              Amiruddin from Malaysia
              Group
              Superior Double or Twin
              Stayed 2 nights in December 2018

              EASY TO ANYWAY”

              Good co-operation given by Hotel Staff with allocated all my family in same floor with nesrest rooms. Helpful staff and alway smile. Location, easy to Pasar Payang for shopping (walking distance area around 4 to 5 minute) and easy find foods...Room, wifi need to be up-grade especially room 611...2nd time wifi cannot connect and required maintenance to fix the ip address..Ovalrall enjoy the holiday☺☺☺

              Reviewed December 11, 2018
              9.6
              Exceptional
              RAMZU from Malaysia
              Solo traveler
              Superior Double or Twin
              Stayed 1 night in May 2019

              strategic location”

              great stay, friendly staff and good breakfast

              Reviewed May 05, 2019
              8.8
              Excellent
              ROSLI from Malaysia
              Family with young children
              Superior Double or Twin
              Stayed 1 night in April 2019

              Excellent ”

              Good facility and atmosphere.. Will comes again.

              Reviewed May 03, 2019
              6.4
              Good
              Nur from Malaysia
              Business traveler
              Superior Double or Twin
              Stayed 1 night in April 2019

              Only worth for location”

              Pro: Located in city centre Cons: 1. Old hotel 2. Not clean (a family of cockroaches in the room, changed room, found spider and its web on the bed - not sure when was the last time the room was used); found another cockroach in the tea dispensed from the machine during breakfast.

              Reviewed April 18, 2019
              7.6
              Very good
              DANNY from Malaysia
              Business traveler
              Deluxe Twin
              Stayed 3 nights in April 2019

              worst housekeeping during my stay”

              Stay for 3 nights and been given a room at Level 4. The room wasn't the issue but the housekeeping service was absolutely horrible for this time. Hopefully the management / manager on duty can look at this issue.

              Reviewed April 17, 2019
              8.0
              Excellent
              NIK from Malaysia
              Business traveler
              Superior Double or Twin
              Stayed 1 night in April 2019

              Very good”

              Good hotel location with plenty of parking space. For breakfast buffet, if there are more variety of food choice, it would be superb. Because not so many interesting choice available at that time. In term of room cleanliness, quite disappointed. I found small cockroaches walking around the room, ants found on dressing table and in toilet, and the room is a bit smelly. Hotel management should consider getting pest control and put some air freshener in the room.

              Reviewed April 06, 2019
              6.4
              Good
              mohd from Malaysia
              Business traveler
              Superior Double or Twin
              Stayed 1 night in April 2019

              Well”

              Get a good chef to get a good food. Mushroom soup is still powdered, soggy garlic bread (don't use slice bread please!), tasteless nasi goreng kampung. Uncle Chua food is much better with almost same price. Pls check 421 toilet bowl.. Damn dirty! There is cutlery outside the room on the floor no body border to clear until day i leave. Hygiene? Not dare to say. Tip top front desk! Thx!

              Reviewed April 03, 2019
              8.4
              Excellent
              Nurul from Malaysia
              Couple
              Superior Double or Twin
              Stayed 1 night in March 2019

              Overwhelmed Feeling”

              I like it the moment i step into the hotel. They greet us in a sweet way. Good job all staff Grand Puteri Hotel. Food is delicious , lobby smells good. Only complaint on the toilet there are so many small cockroaches . Hopefully you can do something about it Room is okay. Comfy and cold to me. Thank You!

              Reviewed March 25, 2019
              7.6
              Very good
              Yusra from Malaysia
              Family with young children
              Junior Suite
              Stayed 1 night in March 2019

              Mostly great!”

              Large swimming pools. Near to the beach, Pantai Batu Burok. At night, a lot of fun activities at this place. Near to eating places. Hotel very tidy and clean, especially bathroom. But only one thing want to complain. I choose for seaview, but upon arriving, they didnt provide seaview room. I request to change. Staff refused to changed as they mentioned no available room. I choose this hotel because of seaview but didnt get it upon arriving. Spoil!

              Reviewed March 14, 2019
              7.2
              Very good
              AMIRA from Malaysia
              Family with young children
              Superior Double or Twin
              Stayed 1 night in March 2019

              Room need improvement”

              This is my second time staying at the hotel. + The price is quite cheap and it is only walking distance to PB Square. + The staffs are all friendly and kind. + WiFi is quite excellent as compared to PB Hotel WiFi. + The room is reasonably spacious - The toilet is smelly. Everything is functioning but look old

              Reviewed March 10, 2019
              7.2
              Very good
              min from Malaysia
              Group
              Superior Double or Twin
              Stayed 1 night in March 2019

              An overnight stay in K. Terengganu. ”

              Value for money for the central location, Overall clean but facilities in the room were a bit down. Loud noise from aircon, water heater and fridge both not working. In the vicinity and thus can be awaken very early in the morning by the religious praying for those who are not used to.

              Reviewed March 06, 2019
              8.4
              Excellent
              Pedro from Portugal
              Solo traveler
              Superior Double or Twin
              Stayed 1 night in August 2018

              noisy”

              Very loud on any side of the hotel due to lack of double glassing, old windows and prayer calls from religious centre across the street. Unless if you wake up early to pray, not recommended. Staff always very polite and friendly, good location in spite of what I noted above.

              Reviewed November 19, 2018
              12345
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              Grand Puteri Hotel
              |Excellent 8.0
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              • Excellent location
              • Abidin Mosque