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Good6.9
9 reviews
Grand Regent Holiday Resort and Spa
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Interior view
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Exterior view
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6.9 Good guest rating
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"Food and staff are lovely!! Rooms was very clean and air con..."

BcnSpain
Restaurant
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6.2 Good location
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6.2Location
  • Air conditioning

  • Balcony/terrace

  • Room service [24-hour]

  • Bar

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Room choices
Standard A/C Room
...
  • Garden view
  • 25 m²
  • 1 double bed
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Budget Room
...
  • Garden view
  • 17 m²
  • 1 double bed
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Nearest essentials

  • Airports
    • 52 kilometers to
    • Anuradhapura Airport (ACJ)
    • 124 kilometers to
    • Bandaranaike International Airport (CMB)
  • Hospital or clinic
    • 1.4 kilometers to
    • Divisional Hospital Sigiriya
  • Convenience store
    • 4.7 kilometers to
    • Thamara Stores
  • Cash withdrawal
    • 3.5 kilometers to
    • ATM

More about Grand Regent Holiday Resort and Spa

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Verified traveler reviews

Agoda Reviews (9)
Booking.com Reviews (9)

6.9

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Good
based on 9 reviews
  • Cleanliness 7.1
  • Location 6.2
  • Room comfort and quality 6.9
  • Service 6.7
  • Value for money 7.1
Good
based on 5 reviews
  • Cleanliness 6.4
  • Location 6.4
  • Room comfort and quality 6.0
  • Service 6.4
  • Value for money 6.4
Very good
based on 1 reviews
  • Cleanliness 8.0
  • Location 6.0
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 8.0
Very good
based on 3 reviews
  • Cleanliness 8.0
  • Location 6.0
  • Room comfort and quality 8.0
  • Service 6.7
  • Value for money 8.0
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  • Standard A/C Room

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Showing 9 verified written reviews
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7.3
PAIBOON from Thailand
Group
Standard A/C Room
Stayed 1 night in December 2013
Clean room”
Nice staff, Clean room, Comfortable stay
Reviewed December 25, 2013
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7.3
PAIBOON from Thailand
Group
Standard A/C Room
Stayed 1 night in December 2013
Comfortable room”
Staff at lobby speaking english, Clean room, Comfortable stay
Reviewed December 25, 2013
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7.0
sunil from India
Couple
Standard A/C Room
Stayed 1 night in August 2013
Comfortable but not great ”
Quiet and peacful.
Its a nice quaint resort which calls itself a spa, but we found the spa was not fully functional as the massuer/doctor was not available through our stay. The rooms were neat & clean but there is no room service or intercom. The staff though not impolite were reluctant to go the extra mile, as my wife was vegetarian and they insisted on serving us what they had instead of what was on the menu. Its close to the sigiriya park (about 3-4 kms) and that was the ony convenience.
Reviewed August 19, 2013
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4.7
Russell from New Zealand
Couple
Standard A/C Room
Stayed 2 nights in August 2013
Let down by untrained staff and poor management”
Clean, pleasant facilities close to Sigiriya
The hotel had OK facilities and food, but we had a pretty bad experience there. Of the staff, the manager seemed the only one with any urgency, and the only one with any English (although only about as good as a decent waiter at other places). The worst thing for us though was on arrival, they told us that they had overbooked so we were to be moved to another guest house - with no AC or internet i.e. not what we had booked at all. When we said we would rather have a refund they fluffed around for a while, and then said one of the other guests was going to take a look at the other guest house to see if they would move there, and would be back in 10 minutes. 20 minutes later they had not left, and when we said we just wanted a refund and to go (as there was no urgency to solve our problem) the other guest came over and said he was the owner, and would move from his room in about 2 hours if we wanted to wait that long. We had already been waiting about an hour. When we said no, give us a refund and we'll just go, a room was miraculously available, being kept for guests not expected to arrive for another 4 hours! The 'owner' then made out like he was doing us a big favour by letting us have it. While I understand booking mistakes happen from time to time, the way that this place handled it was terrible and I would not recommend it for this alone. There were a couple of other minor issues later which just highlighted the utter lack of customer service and service. The staff were pleasant enough, just untrained in how to deal with customers at all. A lot of other guests had guides, and this may have helped them but without a guide it was very poor. The room and facilities were clean, power was on most of the time, but I'd avoid it unless you want to spend a lot of time arguing for what you have paid for.
Reviewed August 11, 2013
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7.7
Anita from Slovenia
Family with young children
Standard A/C Room
Stayed 2 nights in March 2013
Nice stay in the nature”
many trees (shadow), nice room, quiet sorrounding
We made a reservation although on Agoda.com there was no review. Hotel was OK. It is located on the way from Dambulla to Sigiriya, but there are many busses and tuk-tuk... so the lokation is not really a big problem. We love it, because the buildings are really in the nature, under the trees and they have a lovely spa (I had a great massage and I wet to sauna). We were there with a four years old son, and he liked it also.
Reviewed April 18, 2013
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8.0
Otmar from Austria
Couple
Budget Room
Stayed 3 nights in January 2014
Hotelmanager sehr kompetent”
Service, sauber,freundlich
Reviewed February 13, 2014
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6.0
Petra from Italy
Couple
Standard A/C Room
Stayed 2 nights in February 2013
Zimmer nicht sehr sauber”
sehr hilfreiches Personal
Reviewed March 26, 2013
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7.7
PAIBOON from Thailand
Group
Budget Room
Stayed 1 night in December 2013
ห้องพักสะอาด มีอาหารเช้า”
ห้องพักกว้าง สะอาด อาหารเช้าอร่อย
Reviewed December 25, 2013
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6.7
Karel from Czech Republic
Couple
Standard A/C Room
Stayed 2 nights in March 2013
Levný hotel”
Výborná kuchyně, milý personál, klidné místo
Hotel je relativně levný s výbornou kuchyní, ovšem ceny v restauraci i za masáže jsou vysoké. Prostředí je klidné, pokoj čistý, ale velmi staré vybavení. Celkově působí místo pochmurně, ale vzhledem k ceně se jedna či dvě noci dají přežít.
Reviewed April 29, 2013
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