Grand Riverview Hotel

Jalan Post Office Lamakota Bharu, Kota Bharu City Centre, Kota Bharu, Malaysia, 15000
Grand Riverview Hotel
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Premier Room Grand Riverview Hotel
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7.8
Very good
5.7% this month
/10
(4614 reviews)See what guests said
See map
8.2
Excellent
Location rating score
Excellent location
Parking
FREE
  • Bank Kerapu340 m
  • Istana Jahar420 m
  • Pasar Besar Siti Khadijah430 m
  • Kelantan State Museum640 m
  • Handicraft Village and Craft Museum700 m
  • Masjid Muhammadi940 m
  • War Museum1.13 km
  • Min Fireflies Garden7.59 km
  • Pantai Cahaya Bulan8.7 km
  • Pantai Sabak11.25 km
  • Highlights and ratings

    4-star Hotel
    Free Wi-Fi

    Don't miss out!

    19 travelers have booked today.

    "I had great birthday night with my husband as the room was satisfying and spacious."
    Hanis F. - December 19, 2018
    Exceptional reputation
    Recommended by 89% of guests
    Excellent service
    8.0 rating for service
    Very good cleanliness
    7.7 rating for cleanliness
    Very good comfort
    7.6 room quality and comfort
    • 620 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Room service [24-hour]

    Cheaper than 93% of all properties in Kota Bharu in the last 24 hoursCompared to 893 Kota Bharu properties at Agoda for various dates
    Value for money7.8
    Location rating8.2
    Nearest airportKota Bharu Airport (KBR) - Malaysia
    Distance to airport7.9 km

    Rooms available at Grand Riverview Hotel

    7.6
    Very good
    Room comfort & quality
    Premier Room
    Premier Room
    ...
    • Room size: 33 m²/355 ft²
    • River view
    • 2 single beds or 1 double b...
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    Suite Room
    Suite Room
    ...
    • Room size: 66 m²/710 ft²
    • River view
    • 1 double bed
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    Premier Executive
    Premier Executive
    ...
    • Room size: 33 m²/355 ft²
    • River view
    • 1 king bed
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    Superior Double or Twin Room
    Superior Double or Twin Room
    ...
    • Shower and bathtub
    • 1 queen bed or 2 single bed...
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    Room Executive
    Room Executive
    ...
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      Standard Single
      Standard Single
      ...
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        Executive
        Executive
        ...
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          Premium 2 Beds
          Premium 2 Beds
          ...
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            Deluxe Corner Room
            Deluxe Corner Room
            ...
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              Deluxe Double
              Deluxe Double
              ...
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                Frequently asked questions

                What time is check-in and check-out at Grand Riverview Hotel?

                Check-in at Grand Riverview Hotel starts from 02:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Grand Riverview Hotel to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

                How do I get to Grand Riverview Hotel?

                If you would like to drive to Grand Riverview Hotel, a car park is available. Convenient parking options including valet parking are also offered at the property. You can travel around in Kota Bharu easily with taxi service provided by the property.

                Is breakfast offered at Grand Riverview Hotel?

                Buffet breakfast is offered at Grand Riverview Hotel from 6:30 AM. There is an additional charge for adults and children payable at the property, if not included in the room rate.

                What are my dining options at Grand Riverview Hotel?

                Grand Riverview Hotel has many in-house restaurants for hungry guests to dine-in. D'Brasserie and Chao Yuan Restaurant offer tasty Chinese cuisine. You can also choose from a delicious array of menu choices including buffet, " la carte and set menu options.
                Don't miss a chance to treat your taste buds to homemade Halal dim sum, a must-try dish highly recommended by the property.

                Can special events be hosted at Grand Riverview Hotel?

                Special events such as weddings may be hosted at Grand Riverview Hotel. The property has indoor venues that can hold up to 1000 people. In-house planning and in-house catering services are offered to help your event go smoothly.
                Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

                Can business events be hosted at Grand Riverview Hotel?

                On-site venues and convenient event services make Grand Riverview Hotel an ideal choice for hosting events such as meetings and corporate events. The business venues at Grand Riverview Hotel can hold up to 450 people. An extensive range of facilities and services including audio-visual equipment, Wi-Fi and meeting supplies is available to help make your business event a successful one. Event attendees can enjoy their participation even more with lunch and coffee break provided by Grand Riverview Hotel.
                Interested in hosting a business event? Let Grand Riverview Hotel know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

                What is the smoking policy at Grand Riverview Hotel?

                Designated smoking areas are provided at Grand Riverview Hotel for guests who smoke. There are both smoking and non-smoking floors available at Grand Riverview Hotel. Simply indicate your preference when booking on Agoda, and Grand Riverview Hotel will place you on the requested floor type.

                Show more questions
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                What people love about Grand Riverview Hotel

                • 9.2
                  Exceptional
                  Location

                  "Very nice place and easy to go anywhere."

                  Mohamad H.

                  |

                  December 26, 2018

                • 9.2
                  Exceptional

                  "I would come here when I visit kelantan"

                  Diviehirna

                  |

                  October 8, 2018

                • 9.2
                  Exceptional
                  Staff 

                  "The staffs are helpful and friendly."

                  Hanis F.

                  |

                  December 19, 2018

                Property ranking|Compared to 893 Kota Bharu properties
                See all rankings
                Room comfort score
                7.6/10
                Room size
                44 sqm.
                Review score - United States
                6.8/10
                Location score
                8.2/10
                Better than
                99
                %
                of Kota Bharu properties
                Bigger than
                99
                %
                of Kota Bharu properties
                Better than
                99
                %
                of Kota Bharu properties
                Better than
                96
                %
                of Kota Bharu properties
                Up to 30% off with Agoda Insider Deals!

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                More about Grand Riverview Hotel

                More about Grand Riverview Hotel

                10.0
                Exceptional

                "Spacious room, nice view, delicious meals."

                ASNAT

                |

                October 27, 2018

                Description

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                Most talked about facilities

                Breakfast
                141 mentions
                Housekeeping
                120 mentions
                Food & Dining
                70 mentions
                Swimming Pool
                39 mentions

                What they offer

                9.2
                Exceptional
                Staff 

                "Pure and clean room, best response staff."

                Abdul

                |

                October 13, 2018

                View all reviews
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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Show less

                Food and dining

                Breakfast options

                Halal

                Restaurants on site

                D'Brasserie
                Cuisine:Local, Malaysian
                Menu:Buffet, A-la-carte
                The View
                Cuisine:Local, Malaysian
                Menu:Buffet
                Chao Yuan
                Cuisine:Chinese, Local, Malaysian
                Menu:Buffet, A-la-carte

                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Announcements

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                Reviews of Grand Riverview Hotel from real guests

                Overall rating
                7.8
                Very good
                From 4614 reviews
                Provided by verified guests of
                Agoda Reviews (3168)Booking.com Reviews (1446)
                Rating via Agoda7.8
                /
                10
                Very good
                5.7% this month
                Cleanliness7.7
                Facilities7.5
                Location8.2
                Room comfort and quality7.6
                Service8.0
                Value for money7.8
                High score for Kota Bharu
                Rating
                9+ Exceptional (322)
                8-9 Excellent (247)
                7-8 Very Good (462)
                6-7 Good (178)
                <6 Below Expectation (295)
                Time of the year
                Mar - May (409)
                Jun - Aug (414)
                Sep - Nov (352)
                Dec - Feb (329)
                All guests (3168)
                All room types
                All languages

                Show reviews that mention 

                Showing 1504 verified guest comments
                12345
                10.0
                Exceptional
                afiqah from Malaysia
                Couple
                Premier Room
                Stayed 1 night in July 2019

                Excellent!”

                The location is good because very close to nearby attraction place such as Pasar Siti Khadijah. Reception staff very friendly, helpful and efficient. Room was superb and breakfast buffet more than enough. I will come again Grand Riverview Hotel.

                Reviewed July 13, 2019
                8.4
                Excellent
                Mohammed from Malaysia
                Couple
                Premier Room
                Stayed 1 night in July 2019

                No frills hotel, though interior is pretty dated.”

                No frills, dated interior. Clean, but the hotel is really showing its age in terms of furniture scuffs and leaky plumbing. A good choice if you're simply looking for a place to rest for the night.

                Reviewed July 25, 2019
                8.4
                Excellent
                Paolo from Italy
                Family with teens
                Premier Executive
                Stayed 1 night in June 2019

                Fulvia Italia”

                An impressive hall worthy of a sultan ....... good hotel not very new but with a very comfortable king bed for 3...... good shower and very varied breakfast. Arriving in the evening, we took a walk outside to find a place near where to have dinner........it wasn't........so...........Traditional htl dinner ...... good choice!

                Reviewed July 09, 2019
                6.8
                Good
                MOHD from Malaysia
                Family with young children
                Premier Room
                Stayed 1 night in July 2019

                Elevator”

                No elevator from basement park, so hard to brings luggage

                Reviewed July 25, 2019
                8.8
                Excellent
                Sumaryanny from Malaysia
                Family with teens
                Premier Room
                Stayed 1 night in April 2019

                Quick stay”

                Easy to go anywhere., very good location. Nice staff :)

                Reviewed July 23, 2019
                6.0
                kim from Malaysia
                Business traveler
                Premier Room
                Stayed 1 night in December 2018

                Above average”

                Very helpful staff but the hotel need refurbish, furniture is quite old

                Reviewed July 24, 2019
                8.0
                Excellent
                Syed from Malaysia
                Family with young children
                Premier Room
                Stayed 3 nights in June 2019

                A little past its time”

                Although certain items were not up to standard, but what they lacked in capabilities, they truly made up with exceptional service and good food. I has some issues with the room, and they were very helpful in sorting me out. The hotel just needs some TLC (which costs a lot I understand) - but it can truly become great once again.

                Reviewed June 11, 2019
                8.0
                Excellent
                mohd from Malaysia
                Family with young children
                Premier Room
                Stayed 2 nights in June 2019

                Value for money”

                Great location with attraction nearby. Room design is simple but very clean and tidy. Breakfest buffets is tasty with lots of variety. Underground car park is limited but can park surrounding the hotel.

                Reviewed June 09, 2019
                9.6
                Exceptional
                Nur from Malaysia
                Family with young children
                Premier Room
                Stayed 1 night in June 2019

                Good stay and very convenient! ”

                I will definitely repeat my stay here. It is near to everywhere that I want to go (Kg Sireh, Bazaar Buluh Kubu, Pasar Siti Khadijah and etc) However bit frustrated when I ordered room service, requested for specific modication to noodle soup and they dont follow it at all. The rest, was fine to us family. Thanks

                Reviewed June 08, 2019
                6.0
                Rodey from Malaysia
                Family with young children
                Premier Room
                Stayed 1 night in November 2018

                nice room”

                Nice room but I think the wall is too thin, you can hear people from the other room talking if they talk a bit loud.

                Reviewed July 22, 2019
                5.6
                Hana from Malaysia
                Business traveler
                Premier Executive
                Stayed 3 nights in July 2019

                Above average”

                In the agoda website state river view in premier executive, but was given city view. The staff said, it is just by chance you will be given either a city or river view. Smelly shower room. Breakfast was not so great. Limited room service menu. Nice and friendly staff.

                Reviewed July 09, 2019
                5.6
                Wan from Malaysia
                Business traveler
                Premier Room
                Stayed 1 night in July 2019

                Above average”

                Staff was less friendly

                Reviewed July 25, 2019
                9.2
                Exceptional
                Eric from Malaysia
                Business traveler
                Premier Room
                Stayed 2 nights in April 2019

                Great location”

                I stayed in room 1017 for 2 nights. The room is big and clean. Friendly staffs and its is just 10 minutes walking distance to Pasar Siti Khadijah. Would be great if they can improve on their foods selection for breakfast..quite decent for me...compared to RM200++ per night that I pay..I expect more for it. Overall, I'm satisfied with the hotel.

                Reviewed April 22, 2019
                9.6
                Exceptional
                Shaiful from Malaysia
                Family with young children
                Premier Executive
                Stayed 2 nights in March 2019

                Enjoyable stay”

                Overall, the stay is good except for the wi-fi in the room where there are a number of password given instead of only one password. Once you log-out, you cannot log-in using the same password which is cumbersome. Other than that, the stay is excellent.

                Reviewed April 01, 2019
                9.6
                Exceptional
                Lean from Malaysia
                Couple
                Premier Room
                Stayed 1 night in March 2019

                Exceptional”

                Big room with river view. Comes with breakfast which is a plus - buffet style and variety of food to satisfy most palate. Has a small outdoor swimming pool and small gym. Turn right or left from the hotel and you can get onto the riverwalk - great for your morning or evening walks. Great location -plenty of eateries and small restaurants around and within walking distance to cultural buildings downtown. Girls at the reception are very helpful. Very good stay, thank you.

                Reviewed March 21, 2019
                8.8
                Excellent
                SIM from Malaysia
                Business traveler
                Premier Room
                Stayed 1 night in July 2019

                Renovated and clean”

                Great stay. Newly renovated and clean.

                Reviewed July 22, 2019
                8.0
                Excellent
                Nik from Malaysia
                Couple
                Premier Room
                Stayed 1 night in April 2019

                Overall, good stay in the hotel.”

                Nice hotel, friendly staff, spacious strategic location

                Reviewed July 05, 2019
                8.0
                Excellent
                Rabindra from Malaysia
                Business traveler
                Premier Room
                Stayed 2 nights in June 2019

                Hotel to stay while in Kota Bahru..”

                Hotel to stay while in Kota Bahru..

                Reviewed July 03, 2019
                8.0
                Excellent
                SHAM from Malaysia
                Business traveler
                Premier Room
                Stayed 1 night in June 2019

                WHAT U GET IS WHAT U PAY....”

                Value for money.....

                Reviewed June 30, 2019
                8.8
                Excellent
                mohd from Malaysia
                Family with young children
                Premier Room
                Stayed 2 nights in March 2019

                Great location & value for money”

                Great location & value for money

                Reviewed June 27, 2019
                12345
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                Grand Riverview Hotel
                |Very good 7.8
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                • Excellent location
                • Bank Kerapu
                • Kota Bharu Bus Station is within 0.59 km