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Grand Riviera Princess - All Inclusive

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Prolongacion 5 Avenida Manzana 20 Lote 006, El Marlyn Azul, Playa Del Carmen, Mexico, 77710

Highlights

Had a wonderful weekend at Princess
Check-in [24-hour]

Check-in [24-hour]

Airport transfer

- Airport transfer available! Additional charges may apply. To request,...

Free Wi-Fi in all rooms!

Currency exchange

Facilities

Beach

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

About us

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the El Marlyn Azul part of Playa Del Carmen, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Your dates are popular among travelersUsers are booking a place in Playa Del Carmen every 19 minutes on Agoda.com
Cleanliness 8.6
Facilities 8.4
Service 8.3
Location 8.1

Based on 162 verified reviews

Cleanliness

8.6

Facilities

8.4

Service

8.3

Location

8.1

Value for money

8.1

  • "But the rest of the resort is highly recommended!"
  • "Beautiful and clean"
  • "I had a swimming pool acess room which was terrific!"
  • "Can't wait to go back"
  • "It has everything you need for the most enjoyable vacation."
See map

8.1Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Quinta Avenida
6.4 km
3D Museum of Wonders
6.5 km
Nuestra Senora del Carmen Catholic Church
7.0 km
Parque Los Fundadores
7.0 km
Rio Secreto
13.0 km
Closest landmarks
Gym
110 m
Mangrove protected area
760 m
Bull Sharks Diving Center
960 m
Mayakoba Beach
1.3 km
Playa Fitness Center
1.6 km

Good to know

Value for money8.1
Distance to city center9.4 Km
Location rating8.1
Nearest airportCozumel International Airport (CZM)
Distance to airport20.9 km

Select your room

1/18

Platinum Suite

1 king bed
Garden view

8.7

Excellent

Room comfort and quality
  • Bathrobes

  • Hair dryer

  • Mirror

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

  • Satellite/cable channels

  • Telephone

  • TV [flat screen]

1/14

Laguna Villa Suite

1 king bed
Garden view
  • Bathrobes

  • Bathtub

  • Hair dryer

  • Mirror

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

  • Satellite/cable channels

  • Telephone

1/11

Super Saver Room

48 m²/517 ft²
  • Non-smoking

1/10

Super Saver

Garden view
  • Non-smoking

1/8

Deluxe Junior Suite

2 double beds or 1 king bed
Garden view
Preferred by Couples
  • Bathtub

  • Hair dryer

  • Mirror

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

  • Satellite/cable channels

  • Telephone

  • TV

1/7

Deluxe Room with Garden View

55 m²/592 ft²
1 sofa bed and 2 double beds and 1 king bed
Garden view
Fits groups
  • Bathrobes

  • Hair dryer

  • Mirror

  • Shower

  • Towels

  • Internet access – wireless

  • Satellite/cable channels

  • Telephone

  • TV [flat screen]

  • Air conditioning

1/8

family club deluxe

Garden view
Fits groups
  • Non-smoking

1/8

Laguna Villa Suite

Pool view
  • Non-smoking

1/8

Platinum Suite Plunge Pool

Pool view
  • Non-smoking

1/8

Laguna Villa Suite

Pool view
  • Non-smoking

Frequently asked questions

Grand Riviera Princess - All Inclusive features non-water sport and outdoor activities such as tennis courts for you to enjoy.

While on holiday getaway with your loved ones, your kids can also experience the fun in sports and recreation facilities offered at Grand Riviera Princess - All Inclusive which include children's playground, kids club, and kids pool.

At Grand Riviera Princess - All Inclusive, guests can take part in contactless check-in and check-out option provided by this property for your convenience and safety.

Yes! The benefits of staying at Grand Riviera Princess - All Inclusive include an on-site ATM, providing travelers with easy access point for cash withdrawal and remaining worry-free throughout your holiday.

Grand Riviera Princess - All Inclusive has a total of 3 floors.

Grand Riviera Princess - All Inclusive's most popular month where verified visitors have stayed the most is in August.

Past solo travelers that have stayed at this property have given Grand Riviera Princess - All Inclusive an average rating of 8.3. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Verified business travelers that have stayed at this property have given Grand Riviera Princess - All Inclusive an average rating of 6.6. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given Grand Riviera Princess - All Inclusive an average rating of 8.5. You can look up on more in depth customer reviews, and comments by filtering for a specific type of verified guest travelers down in the review section.

Past families with young children that have stayed at this property have given Grand Riviera Princess - All Inclusive an average rating of 7.7. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated hours may be charged an additional fee.

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More about Grand Riviera Princess - All Inclusive

More about Grand Riviera Princess - All Inclusive

Experience All-Inclusive Luxury at Grand Riviera Princess

Welcome to Grand Riviera Princess - All Inclusive, a stunning 4-star resort nestled in the heart of Playa Del Carmen, Mexico. With its beautiful beachfront location, luxurious amenities, and impeccable service, this hotel is the perfect destination for a truly unforgettable vacation. Step into a world of relaxation and indulgence as you check-in to your spacious and elegantly appointed room. The hotel boasts a total of 1492 rooms, each meticulously designed to provide the utmost comfort and convenience for its guests. From cozy standard rooms to lavish suites, there is an accommodation option to suit every traveler's needs. At Grand Riviera Princess, your every need is taken care of. Check-in time starts from 03:00 PM, allowing you ample time to settle in and start enjoying your vacation. The check-out time is until 12:00 PM, giving you the flexibility to make the most of your last day at the resort. Whether you're a morning person or prefer to sleep in, you can relax knowing that you have plenty of time to pack up and bid farewell to this tropical paradise.

Unforgettable Entertainment at Grand Riviera Princess - All Inclusive

Indulge in a world of entertainment at Grand Riviera Princess - All Inclusive, where a plethora of exciting facilities await you. From vibrant nightlife to soothing spa experiences, this resort has it all. For those seeking a lively evening, the onsite nightclub is the perfect place to dance the night away. With pulsating music and a vibrant atmosphere, it guarantees a memorable night out. If you prefer a more relaxed ambiance, head to the bar where skilled mixologists will craft your favorite cocktails while you unwind and socialize with fellow guests. Pamper yourself at the salon and spa, where expert therapists offer a range of rejuvenating treatments. From massages to facials, you'll find the perfect way to unwind and revitalize. Indulge in the hot tub, sauna, or steam room to further enhance your relaxation. The beautiful garden provides a tranquil setting to take a leisurely stroll or simply enjoy the serenity. For those looking for a bit of friendly competition, the games room is the place to be. Challenge your friends or family to a game of billiards or table tennis, and let the fun begin. Lastly, don't forget to visit the gift/souvenir shop to find the perfect memento to remember your stay at Grand Riviera Princess - All Inclusive. With an array of entertainment facilities to suit every taste, Grand Riviera Princess - All Inclusive ensures that your stay will be filled with unforgettable moments of relaxation, excitement, and indulgence.

Stay Active and Have Fun at Grand Riviera Princess - All Inclusive's Sports Facilities

At Grand Riviera Princess - All Inclusive, you'll find a wide range of sports facilities to keep you active and entertained throughout your stay. Whether you're a fitness enthusiast or simply looking to have some fun in the sun, this resort has something for everyone. Start your day with a refreshing swim in the indoor pool or take advantage of the state-of-the-art fitness center, equipped with modern exercise machines and weights. Tennis enthusiasts can enjoy a friendly match on the well-maintained tennis courts, while water sports enthusiasts can indulge in a variety of activities such as motorized and non-motorized water sports, including wind surfing, snorkeling, and diving. For those who prefer to soak up the sun, the outdoor pool and private beach offer the perfect setting to relax and unwind. Grab a refreshing drink from the poolside bar and enjoy a game of table tennis or dart board with friends and family. The resort also provides watersports equipment rentals, ensuring you have everything you need for a day of fun in the water. With its excellent sports facilities and stunning beachfront location, Grand Riviera Princess - All Inclusive is the ideal destination for sports enthusiasts and those seeking an active and enjoyable vacation.

Convenience at Your Fingertips: Grand Riviera Princess - All Inclusive's Top-notch Facilities

At Grand Riviera Princess - All Inclusive, convenience is a top priority. With a range of exceptional facilities and services, your stay will be hassle-free and enjoyable from start to finish. Start your day right with a delicious breakfast delivered straight to your room with the 24-hour room service. Say goodbye to laundry woes as the hotel offers a convenient laundry service, ensuring your clothes are fresh and clean throughout your stay. For any additional needs, the friendly concierge is always ready to assist you, providing personalized recommendations and arranging activities or transportation. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily share your vacation memories with friends and family. For those who enjoy a smoke, there is a designated smoking area available. Safety deposit boxes are also provided for your peace of mind, keeping your valuables secure. The convenience store on-site is perfect for any last-minute essentials or snacks, while the luggage storage ensures your belongings are safe and secure before check-in or after check-out. With daily housekeeping, you can relax and enjoy your stay without worrying about tidying up. For those with busy schedules, the express check-in/check-out service and dry cleaning option are available to make your stay as seamless as possible. Grand Riviera Princess - All Inclusive truly goes above and beyond to provide you with a convenient and comfortable stay.

Convenient Transport Facilities at Grand Riviera Princess - All Inclusive

At Grand Riviera Princess - All Inclusive, we understand the importance of convenient and hassle-free transportation for our guests. Whether you are arriving from the airport or planning to explore the beautiful surroundings, we have a range of transport facilities to meet your needs. For those arriving by air, we offer airport transfer services to ensure a smooth and comfortable journey to the resort. Our friendly and professional staff will be waiting to greet you upon arrival and assist with your luggage, making your transition from the airport to the hotel seamless. If you're looking to explore the vibrant city of Playa Del Carmen and its surrounding attractions, we provide a variety of tour options. Whether you want to visit ancient Mayan ruins, snorkel in crystal-clear cenotes, or experience the vibrant nightlife, our knowledgeable tour guides will help you create unforgettable memories. For guests who prefer to have their own transportation, we offer a car park onsite and car hire services. You can conveniently park your vehicle at the resort and explore the area at your own pace. Additionally, our friendly concierge team can assist you with arranging taxi services if needed. At Grand Riviera Princess - All Inclusive, we strive to make your stay as convenient and enjoyable as possible. With our range of transport facilities, you can relax and focus on creating unforgettable experiences during your time in Playa Del Carmen, Mexico.

Luxurious Comfort and Modern Amenities at Grand Riviera Princess - All Inclusive

At Grand Riviera Princess - All Inclusive, each room is a sanctuary of comfort, designed to provide guests with a serene escape amidst the vibrant beauty of Playa Del Carmen. With air conditioning to ensure a cool and refreshing atmosphere, your stay will be perfectly comfortable no matter the season. Step out onto your private balcony or terrace, where you can savor the stunning views while sipping on a freshly brewed cup of coffee or tea from the in-room maker. The mini bar is stocked with a selection of beverages, and complimentary bottled water is provided to keep you hydrated during your tropical getaway. The rooms are thoughtfully equipped with modern conveniences, including a hair dryer and luxurious bathrobes, allowing you to unwind in style. Enjoy your favorite shows on the satellite/cable TV while wrapped in soft linens and towels that enhance the feeling of indulgence. The carefully curated toiletries add a touch of luxury to your daily routine, ensuring that every moment spent in your room is a delightful experience. At Grand Riviera Princess, every detail is designed to make your stay unforgettable.

Indulge in Culinary Delights at Grand Riviera Princess - All Inclusive

At Grand Riviera Princess - All Inclusive, guests are treated to a plethora of dining options that are sure to satisfy every palate. With a variety of restaurants and 24-hour room service, you can indulge in culinary delights at any time of the day. Start your day off right with a sumptuous breakfast buffet, offering a wide selection of freshly prepared dishes to kickstart your morning. From fluffy pancakes and crispy bacon to omelettes made to order, there's something for everyone to enjoy. Throughout the day, you can choose from a range of restaurants serving international cuisine, including Mexican, Italian, and Asian specialties. Whether you're in the mood for a sizzling fajita, a comforting plate of pasta, or a flavorful sushi roll, you'll find it all within the resort. For those who prefer the comfort of their own room, Grand Riviera Princess - All Inclusive also offers convenient room service. Whether you're craving a late-night snack or a full meal, the dedicated staff will ensure your culinary desires are met. With daily housekeeping ensuring your dining experience is always clean and fresh, you can focus on savoring every bite without any worries. At Grand Riviera Princess - All Inclusive, dining is not just a necessity, but a delightful experience that will leave you wanting more.

Luxurious Room Options at Grand Riviera Princess - All Inclusive

Discover a variety of elegant accommodations at Grand Riviera Princess, including the Deluxe Junior Suite featuring either two Double Beds or a spacious King Bed, perfect for relaxing stays. For those seeking a more exclusive experience, the Laguna Villa Suite offers a luxurious King Bed, while the Platinum Suite provides an upgraded ambiance with its own distinctive charm. Families will appreciate the Family Club Room with a comfortable King Bed, and the Family Club - Pool Access offers the convenience of poolside relaxation with two Queen Beds. For guests wanting to enjoy direct pool access, the Deluxe Junior Suite with Pool Access is an ideal choice, featuring the same versatile bed options. Booking your stay through Agoda guarantees you the best prices available, ensuring exceptional value for your luxurious getaway. The platform offers a seamless, hassle-free booking experience, making it easy to select your preferred room type and secure your reservation with confidence. Whether you're traveling solo, as a couple, or with family, Grand Riviera Princess's diverse room options combined with Agoda's user-friendly service promise a memorable and stress-free stay in Playa Del Carmen.

Discover the Beauty of El Marlyn Azul in Playa Del Carmen

Located in the vibrant city of Playa Del Carmen, Mexico, El Marlyn Azul offers a truly enchanting escape for travelers seeking a beachfront paradise. Situated along the stunning Riviera Maya, this luxurious hotel is surrounded by crystal-clear turquoise waters, powdery white sands, and lush tropical landscapes, creating a picture-perfect setting for a memorable vacation. Step outside the hotel, and you'll find yourself immersed in a world of natural wonders and cultural delights. Playa Del Carmen is renowned for its vibrant atmosphere, with bustling streets lined with shops, restaurants, and bars. Take a leisurely stroll along the famous Quinta Avenida, where you can browse through local boutiques, sample authentic Mexican cuisine, or sip on refreshing cocktails at one of the many beachfront bars. For adventure seekers, the nearby Xcaret Eco Theme Park offers a thrilling experience like no other. Explore underground rivers, swim with dolphins, or witness a spectacular evening show that showcases the rich history and traditions of Mexico. If you're in the mood for some underwater exploration, the Great Maya Reef is just a short boat ride away, offering world-class snorkeling and diving opportunities. Whether you're looking to relax on pristine beaches, indulge in delicious cuisine, or embark on exciting adventures, El Marlyn Azul and its surrounding area in Playa Del Carmen have something for everyone. Experience the magic of Mexico's Caribbean coast at this exceptional hotel, where luxury, natural beauty, and cultural treasures await.

Getting to Grand Riviera Princess - All Inclusive from Nearby Airports

Located in the beautiful El Marlyn Azul area of Playa Del Carmen, Mexico, Grand Riviera Princess - All Inclusive offers a luxurious and unforgettable vacation experience. To reach this stunning resort from the nearest airports, you have a few options. If you are arriving at Cancun International Airport, the most convenient way to get to Grand Riviera Princess is by booking a private airport transfer. This hassle-free option allows you to relax and enjoy the scenic drive while a professional driver takes care of your transportation needs. Alternatively, you can also take a taxi from the airport, which is readily available outside the terminal. The journey from Cancun International Airport to Grand Riviera Princess takes approximately 45 minutes, depending on traffic conditions. Another option is to take a shared shuttle service from the airport. These shuttle services provide comfortable and affordable transportation for multiple passengers, making it a great choice if you're traveling with a group or on a budget. The shuttle will drop you off directly at the resort, saving you the hassle of navigating public transportation or finding a taxi. No matter which option you choose, the journey from the airport to Grand Riviera Princess - All Inclusive is filled with picturesque views of the Mexican coastline and lush landscapes. Once you arrive at the resort, you'll be greeted with warm hospitality and a range of amenities, including multiple swimming pools, a spa, and various dining options. With its prime location and luxurious facilities, Grand Riviera Princess promises an unforgettable stay in Playa Del Carmen.

Discover the Vibrant Surroundings of Grand Riviera Princess - All Inclusive

Nestled in the heart of Playa Del Carmen, Mexico, Grand Riviera Princess - All Inclusive offers a prime location surrounded by a plethora of exciting landmarks and attractions. Just a stone's throw away, guests can enjoy the pristine shores of Playa Punta Esmeralda, a stunning beach known for its crystal-clear turquoise waters and powdery white sand. Whether you're looking to relax under the sun or partake in thrilling water sports, this beach is a true tropical paradise. For nature enthusiasts, a visit to PARQUE LA NICTE-HA is a must. This lush park boasts beautiful gardens, walking trails, and a variety of native flora and fauna. It's the perfect spot to escape the hustle and bustle of the city and immerse yourself in the tranquility of nature. Golf enthusiasts will be delighted to discover Gran Coral Golf, a championship golf course located just a short distance from the hotel. With its meticulously manicured fairways and breathtaking views, this course offers a challenging yet enjoyable experience for players of all skill levels. If you're seeking adventure beneath the waves, Bull Sharks Diving Center is the place to be. Dive into the depths of the Caribbean Sea and encounter these magnificent creatures up close. With experienced guides and top-notch equipment, this diving center ensures a safe and unforgettable underwater adventure. For those in need of medical assistance, Hospital General de Zona #18 IMSS is conveniently located nearby, providing peace of mind for travelers. Additionally, the vibrant 5th Avenue is within easy reach, offering a lively atmosphere filled with shops, restaurants, and bars. Explore the bustling streets, indulge in local cuisine, and immerse yourself in the vibrant culture of Playa Del Carmen. Nature lovers will also appreciate the nearby mangrove protected area, a haven for wildlife and a great spot for bird watching and eco-tours. Fitness enthusiasts can maintain their workout routine at Playa Fitness Center, a modern gym equipped with state-of-the-art facilities. With its array of surrounding landmarks and attractions, Grand Riviera Princess - All Inclusive ensures a memorable and enriching stay for all guests.

A Culinary Adventure Awaits

At Grand Riviera Princess - All Inclusive, guests can embark on a culinary adventure without ever leaving the resort. With a variety of dining options available, there is something to satisfy every palate. Enjoy a taste of authentic Mexican cuisine at Restaurante Frida or indulge in the vibrant flavors of Tex-Mex at Orale Tex Mex. For those craving Asian cuisine, Sen Lin Restaurant offers a delectable selection of Chinese and Japanese dishes. If you're in the mood for a more elegant dining experience, Piaf Restaurant and Bistro Restaurant offer a refined atmosphere and a menu featuring exquisite international cuisine. Whether you're in the mood for Mexican favorites at Comida Mexicana or looking to unwind with a drink at La Victoria Cantina, Grand Riviera Princess - All Inclusive has a restaurant to suit every taste and occasion.

Affordable Luxury: Experience Grand Riviera Princess - All Inclusive at a Great Price

At Grand Riviera Princess - All Inclusive in Playa Del Carmen, Mexico, you can indulge in a luxurious vacation without breaking the bank. With an average room price of just $241, this stunning resort offers exceptional value for money. Compared to the average price of a hotel room in Playa Del Carmen, which stands at $248, Grand Riviera Princess - All Inclusive provides an affordable option for travelers seeking a memorable and pampering experience. With its competitive pricing, guests can enjoy all the fantastic amenities and services this resort has to offer, without compromising on quality or comfort. From the moment you step foot in the elegant lobby to the time you retire to your well-appointed room, you'll be surrounded by the beauty and elegance that Grand Riviera Princess - All Inclusive is renowned for. So why settle for an average hotel room when you can elevate your stay with exceptional value at Grand Riviera Princess - All Inclusive? Book your dream vacation today and experience the luxury you deserve at an unbeatable price.

A Beautiful Resort with Excellent Service and Friendly Staff

Grand Riviera Princess - All Inclusive is a stunning resort that offers a truly memorable vacation experience. Guests rave about the beauty of the resort and the friendliness of the staff. The service provided by the staff is top-notch, with many guests praising the excellent service they received during their stay. The resort is known for its great facilities, including a relaxing beach and entertaining activities. The entertainers at the resort are also highly praised for their fun and engaging performances. Overall, guests agree that Grand Riviera Princess - All Inclusive is an excellent resort with a warm and accommodating staff.

Unforgettable Stay at Grand Riviera Princess - All Inclusive

With an impressive overall rating of 7.7, Grand Riviera Princess - All Inclusive in Playa Del Carmen, Mexico, is a true gem that offers an unforgettable stay for its guests. This luxurious resort has received high praise from satisfied customers, particularly for its exceptional value for money. With a remarkable rating of 8.0 for value, guests can rest assured that they are getting the best bang for their buck at this all-inclusive paradise. One of the standout features of Grand Riviera Princess - All Inclusive is its top-notch facilities, which have earned it a fantastic rating of 8.4. From the moment guests step foot on the property, they are greeted with a plethora of amenities and activities to enjoy. Whether it's lounging by one of the stunning pools, indulging in a rejuvenating spa treatment, or participating in exciting water sports, there is something for everyone to enjoy at this resort. The well-maintained facilities ensure that guests have everything they need for a truly memorable vacation. Cleanliness is of utmost importance at Grand Riviera Princess - All Inclusive, and the hotel's dedication to maintaining a pristine environment has not gone unnoticed by its guests. With an impressive rating of 8.7 for cleanliness, guests can expect spotless rooms and common areas throughout their stay. The attention to detail and commitment to cleanliness contribute to a comfortable and hygienic experience for all guests. Additionally, the resort's prime location has garnered praise from visitors, earning it a commendable rating of 8.1. Situated in the vibrant destination of Playa Del Carmen, guests have easy access to the stunning beaches, vibrant nightlife, and cultural attractions that the area has to offer. Whether guests are seeking relaxation or adventure, the convenient location of Grand Riviera Princess - All Inclusive ensures that they are never far from their desired activities. Last but not least, the staff performance at Grand Riviera Princess - All Inclusive has been highly regarded by customers, with a rating of 8.3. The friendly and attentive staff go above and beyond to ensure that every guest's needs are met. From the warm welcome upon arrival to the efficient service throughout the stay, the dedicated staff members create a welcoming and hospitable atmosphere that leaves a lasting impression on guests. Overall, Grand Riviera Princess - All Inclusive stands out as a remarkable destination for those seeking a memorable and enjoyable vacation. With its exceptional value, superb facilities, impeccable cleanliness, convenient location, and outstanding staff performance, this resort guarantees an unforgettable stay for all who visit.

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Amenities and facilities

Excellent8.4

Facilities

Languages spoken
  • English
  • French
  • German
  • Spanish
Family
  • Children's books and toys
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Dart board
  • Fitness center
  • Game room
  • Garden
  • Gym/fitness
  • Hot tub
  • Massage
  • Nightclub
  • Outdoor recreational features
  • Pool facilities
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Watersport equipment rentals
  • Water sports (non-motorized)
Cleanliness and safety
  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alcohol
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [free]
  • Buffet in restaurant
  • Desserts in restaurant
  • Fruits/snacks
  • International cuisine in restaurant
  • Poolside bar
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Soup in restaurant
Services and conveniences
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Shower
  • Telephone
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet

Location

Prolongacion 5 Avenida Manzana 20 Lote 006, El Marlyn Azul, Playa Del Carmen, Mexico, 77710

Excellent8.1

Location

Airports
  • Cozumel International Airport (CZM)
    20.9 km
  • Cancun International Airport (CUN)
    44.3 km
Public transportation
  • ADO International Bus Station
    7.0 km
Hospital or clinic
  • Hospital General de Zona #18 IMSS
    2.9 km
Shopping
  • Galeria de Arte 5ta Avenida
    6.5 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Quinta Avenida
    6.4 km
  • 3D Museum of Wonders
    6.5 km
  • Nuestra Senora del Carmen Catholic Church
    7.0 km
  • Parque Los Fundadores
    7.0 km
  • Rio Secreto
    13.0 km
Nearby landmarks
  • Gym
    110 m
  • Mangrove protected area
    760 m
  • Bull Sharks Diving Center
    960 m
  • Mayakoba Beach
    1.3 km
  • Playa Fitness Center
    1.6 km
  • El Camaleón
    1.7 km
  • Gran Coral Golf
    1.9 km
  • PARQUE LA NICTE-HA
    2.3 km
  • Hospital General de Zona #18 IMSS
    2.9 km
  • Secret's Capri Pool
    3.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 1-2 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Check-out from12:00
Getting around
  • Distance from city center9.4 Km
  • Travel time to airport (minutes)60
The property
  • Number of floors3
  • Number of rooms 1492
  • Number of restaurants12
  • Number of bars/lounges16

Property announcements

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Reviews of Grand Riviera Princess - All Inclusive from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

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8.3

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 6.0
  • 8.0
  • 10
  • 8.8
  • 10
  • 7.2
  • 9.2
  • 9.6
  • 10

Most recent

From 162 reviews

  • Cleanliness score 8.6 out of 10
    Cleanliness8.6
  • Facilities score 8.4 out of 10
    Facilities8.4
  • Service score 8.3 out of 10
    Service8.3
  • Location score 8.1 out of 10
    Location8.1
  • Value for money score 8.1 out of 10
    Value for money8.1
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Restaurant options

Mentioned in 8 reviews
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50% Positive
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50% Unfavourable

Service

Mentioned in 8 reviews
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25% Positive
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75% Unfavourable

Cleanliness

Mentioned in 7 reviews
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28% Positive
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71% Unfavourable

Room comfort

Mentioned in 5 reviews
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40% Positive
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60% Unfavourable

Room size

Mentioned in 4 reviews
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100% Positive

Value for money

Mentioned in 4 reviews
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50% Positive
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50% Unfavourable

Breakfast

Mentioned in 3 reviews
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66% Positive
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33% Unfavourable

Pool

Mentioned in 3 reviews
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33% Positive
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66% Unfavourable

Beach

Mentioned in 3 reviews
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100% Unfavourable
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  1. 8.0
    Excellent
    주희 from Canada
    Family with young children
    Deluxe Junior Suite
    Stayed 4 nights in December 2024

    “Good hotel for the price.”

    Overall impression is that it's an eco-friendly resort. It's spacious, so it takes some time to get around, but the walking paths are pretty. The meals are average. However, there is a buffet that stays open late, which was convenient, and the other restaurants were fully booked, so I couldn't utilize them much. Still, it seems reasonable for the price.

    Reviewed December 25, 2024
    Auto-translated through generative A.I.
  2. 9.2
    Exceptional
    Jason from Canada
    Family with young children
    Platinum Suite
    Stayed 7 nights in April 2026

    “Very nice place, but.”

    Overall very nice resort. My only complaint was the room, it wasn't always cleaned well. They would make the beds, but it kind of ended there, and we found what looked like blood on the wall in the bathroom. The lower spots would wipe off. It was mentioned to the cleaning staff, but i don't think they understood me. But for the price of a Platinum suite, I expected a little more. But the rest of the resort is highly recommended!

    Reviewed April 19, 2026
  3. 10.0
    Exceptional
    evgenii from Mexico
    Solo traveler
    Deluxe Junior Suite
    Stayed 1 night in June 2025

    “It's my favorite all-inclusive hotel. It has everything you need for the most enjoyable vacation. ”

    The best food. The biggest rooms. And it's like an ideal country.

    Reviewed June 07, 2025
  4. 8.8
    Excellent
    craig from United States
    Solo traveler
    Stayed 2 nights in August 2025

    “Fun Resort”

    Great Resort with multiple pools (many lagoon style), some with swim up bar. I had a swimming pool acess room which was terrific! The Resort had two buffet style restaurants plus some "specialty" restaurants as well. Great staff and large Resort with golf cart type shuttle to transport you around the complex. One main drawback is the beach because of constant seaweed issue so I ended up spending most of my time at the Resort's great pools!

    Reviewed August 29, 2025
  5. 10.0
    Exceptional
    Andrii from Ukraine
    Family with teens
    JUNIOR SUITE Deluxe Junior Suite
    Stayed 1 night in December 2024

    “All good”

    But better recheck will you room be facing swimming pool or no beforehand. And wifi in the room sometimes not functioning well.

    Reviewed December 17, 2024
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