Swimming pool, Grand Riviera Princess - All Inclusive in Playa Del Carmen
Platinum Suite - Guestroom, Grand Riviera Princess - All Inclusive in Playa Del Carmen
Bar, Grand Riviera Princess - All Inclusive in Playa Del Carmen
Lobby, Grand Riviera Princess - All Inclusive in Playa Del Carmen
Beach, Grand Riviera Princess - All Inclusive in Playa Del Carmen
Exterior view, Grand Riviera Princess - All Inclusive in Playa Del Carmen
Exterior view, Grand Riviera Princess - All Inclusive in Playa Del Carmen

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Grand Riviera Princess - All Inclusive

4 stars out of 5
Prolongacion 5 Avenida Manzana 20 Lote 006, El Marlyn Azul, Playa Del Carmen, Mexico, 77710 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the El Marlyn Azul part of Playa Del Carmen, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Rio Secreto. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Private beach

Currency exchange

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Spa

Check-in/out [express]

Luggage storage

This property is in high demand!

4 travelers have booked today.

8.3Excellent

122 reviews

122 reviews

See map

8.1Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Quinta Avenida
6.4 km
3D Museum of Wonders
6.5 km
Nuestra Senora del Carmen Catholic Church
7.0 km
Parque Los Fundadores
7.0 km
Rio Secreto
13.0 km
Closest landmarks
Gym
110 m
Mangrove protected area
760 m
Bull Sharks Diving Center
960 m
Mayakoba Beach
1.3 km
Playa Fitness Center
1.6 km
Value for money8.0
Distance to city center9.4 Km
Location rating8.1
Nearest airportCozumel International Airport (CZM)
Distance to airport20.9 km

Rooms available at Grand Riviera Princess - All Inclusive

Platinum Suite
...
  • Room size: 61 m²/657 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Laguna Villa Suite
...
  • Room size: 65 m²/700 ft²
  • Garden view
  • 1 king bed
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Super Saver Room
...
  • Room size: 48 m²/517 ft²
  • Garden view
  • 1 king bed or 2 double beds
Enter dates to see prices
Family Club - Pool Access
...
  • Room size: 59 m²/635 ft²
  • Pool view
  • 2 queen beds
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Deluxe Junior Suite with Hot Tub
...
  • Room size: 56 m²/603 ft²
  • Garden view
  • 2 double beds or 1 king bed
Enter dates to see prices
Deluxe Junior Suite with Pool Access
...
  • Room size: 56 m²/603 ft²
  • Pool view
  • 2 double beds
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Family Club Room
...
  • Room size: 58 m²/624 ft²
  • Garden view
  • 1 king bed
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Deluxe Room with Garden View
...
  • Room size: 55 m²/592 ft²
  • Garden view
  • 2 double beds and 1 king be...
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Deluxe Junior Suite Swimout
...
  • Room size: 55 m²/592 ft²
  • 1 semi double bed
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Junior Suite
...
  • Room size: 46 m²/495 ft²
  • Balcony/terrace
  • 1 king bed or 2 double beds
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Top things to do in Playa Del Carmen

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

What type of non-water sports and outdoor activities are available at Grand Riviera Princess - All Inclusive?

Grand Riviera Princess - All Inclusive features non-water sport and outdoor activities such as tennis courts for you to enjoy.

What kinds of facilities are available for children at Grand Riviera Princess - All Inclusive?

While on holiday getaway with your loved ones, your kids can also experience the fun in sports and recreation facilities offered at Grand Riviera Princess - All Inclusive which include kids pool, kids club, and children's playground.

Does Grand Riviera Princess - All Inclusive offer an option for contactless check-in and check-out?

At Grand Riviera Princess - All Inclusive, guests can take part in contactless check-in and check-out option provided by this property for your convenience and safety.

Are there ATM on-site at Grand Riviera Princess - All Inclusive?

Yes! The benefits of staying at Grand Riviera Princess - All Inclusive include an on-site ATM, providing travelers with easy access point for cash withdrawal and remaining worry-free throughout your holiday.

How many floors does Grand Riviera Princess - All Inclusive have?

Grand Riviera Princess - All Inclusive has a total of 3 floors.

At what time of the year is Grand Riviera Princess - All Inclusive most popular?

Grand Riviera Princess - All Inclusive's most popular month where verified visitors have stayed the most is in October.

What is the typical rating that verified Solo travelers' have given to Grand Riviera Princess - All Inclusive?

Past solo travelers that have stayed at this property have given Grand Riviera Princess - All Inclusive an average rating of 7.8. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Business travelers' have given to Grand Riviera Princess - All Inclusive?

Verified business travelers that have stayed at this property have given Grand Riviera Princess - All Inclusive an average rating of 8.0. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Couples' have given to Grand Riviera Princess - All Inclusive?

Past couple travelers that have stayed at this property have given Grand Riviera Princess - All Inclusive an average rating of 8.3. You can look up on more in depth customer reviews, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Families with young children have given to Grand Riviera Princess - All Inclusive?

Past families with young children that have stayed at this property have given Grand Riviera Princess - All Inclusive an average rating of 8.1. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Grand Riviera Princess - All Inclusive?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated hours may be charged an additional fee.

More about Grand Riviera Princess - All Inclusive

More about Grand Riviera Princess - All Inclusive

Experience All-Inclusive Luxury at Grand Riviera Princess

Welcome to Grand Riviera Princess - All Inclusive, a stunning 4-star resort nestled in the heart of Playa Del Carmen, Mexico. With its beautiful beachfront location, luxurious amenities, and impeccable service, this hotel is the perfect destination for a truly unforgettable vacation. Step into a world of relaxation and indulgence as you check-in to your spacious and elegantly appointed room. The hotel boasts a total of 1492 rooms, each meticulously designed to provide the utmost comfort and convenience for its guests. From cozy standard rooms to lavish suites, there is an accommodation option to suit every traveler's needs. At Grand Riviera Princess, your every need is taken care of. Check-in time starts from 03:00 PM, allowing you ample time to settle in and start enjoying your vacation. The check-out time is until 12:00 PM, giving you the flexibility to make the most of your last day at the resort. Whether you're a morning person or prefer to sleep in, you can relax knowing that you have plenty of time to pack up and bid farewell to this tropical paradise.

Unforgettable Entertainment at Grand Riviera Princess - All Inclusive

Indulge in a world of entertainment at Grand Riviera Princess - All Inclusive, where a plethora of exciting facilities await you. From vibrant nightlife to soothing spa experiences, this resort has it all. For those seeking a lively evening, the onsite nightclub is the perfect place to dance the night away. With pulsating music and a vibrant atmosphere, it guarantees a memorable night out. If you prefer a more relaxed ambiance, head to the bar where skilled mixologists will craft your favorite cocktails while you unwind and socialize with fellow guests. Pamper yourself at the salon and spa, where expert therapists offer a range of rejuvenating treatments. From massages to facials, you'll find the perfect way to unwind and revitalize. Indulge in the hot tub, sauna, or steam room to further enhance your relaxation. The beautiful garden provides a tranquil setting to take a leisurely stroll or simply enjoy the serenity. For those looking for a bit of friendly competition, the games room is the place to be. Challenge your friends or family to a game of billiards or table tennis, and let the fun begin. Lastly, don't forget to visit the gift/souvenir shop to find the perfect memento to remember your stay at Grand Riviera Princess - All Inclusive. With an array of entertainment facilities to suit every taste, Grand Riviera Princess - All Inclusive ensures that your stay will be filled with unforgettable moments of relaxation, excitement, and indulgence.

Stay Active and Have Fun at Grand Riviera Princess - All Inclusive's Sports Facilities

At Grand Riviera Princess - All Inclusive, you'll find a wide range of sports facilities to keep you active and entertained throughout your stay. Whether you're a fitness enthusiast or simply looking to have some fun in the sun, this resort has something for everyone. Start your day with a refreshing swim in the indoor pool or take advantage of the state-of-the-art fitness center, equipped with modern exercise machines and weights. Tennis enthusiasts can enjoy a friendly match on the well-maintained tennis courts, while water sports enthusiasts can indulge in a variety of activities such as motorized and non-motorized water sports, including wind surfing, snorkeling, and diving. For those who prefer to soak up the sun, the outdoor pool and private beach offer the perfect setting to relax and unwind. Grab a refreshing drink from the poolside bar and enjoy a game of table tennis or dart board with friends and family. The resort also provides watersports equipment rentals, ensuring you have everything you need for a day of fun in the water. With its excellent sports facilities and stunning beachfront location, Grand Riviera Princess - All Inclusive is the ideal destination for sports enthusiasts and those seeking an active and enjoyable vacation.

Convenience at Your Fingertips: Grand Riviera Princess - All Inclusive's Top-notch Facilities

At Grand Riviera Princess - All Inclusive, convenience is a top priority. With a range of exceptional facilities and services, your stay will be hassle-free and enjoyable from start to finish. Start your day right with a delicious breakfast delivered straight to your room with the 24-hour room service. Say goodbye to laundry woes as the hotel offers a convenient laundry service, ensuring your clothes are fresh and clean throughout your stay. For any additional needs, the friendly concierge is always ready to assist you, providing personalized recommendations and arranging activities or transportation. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily share your vacation memories with friends and family. For those who enjoy a smoke, there is a designated smoking area available. Safety deposit boxes are also provided for your peace of mind, keeping your valuables secure. The convenience store on-site is perfect for any last-minute essentials or snacks, while the luggage storage ensures your belongings are safe and secure before check-in or after check-out. With daily housekeeping, you can relax and enjoy your stay without worrying about tidying up. For those with busy schedules, the express check-in/check-out service and dry cleaning option are available to make your stay as seamless as possible. Grand Riviera Princess - All Inclusive truly goes above and beyond to provide you with a convenient and comfortable stay.

Convenient Transport Facilities at Grand Riviera Princess - All Inclusive

At Grand Riviera Princess - All Inclusive, we understand the importance of convenient and hassle-free transportation for our guests. Whether you are arriving from the airport or planning to explore the beautiful surroundings, we have a range of transport facilities to meet your needs. For those arriving by air, we offer airport transfer services to ensure a smooth and comfortable journey to the resort. Our friendly and professional staff will be waiting to greet you upon arrival and assist with your luggage, making your transition from the airport to the hotel seamless. If you're looking to explore the vibrant city of Playa Del Carmen and its surrounding attractions, we provide a variety of tour options. Whether you want to visit ancient Mayan ruins, snorkel in crystal-clear cenotes, or experience the vibrant nightlife, our knowledgeable tour guides will help you create unforgettable memories. For guests who prefer to have their own transportation, we offer a car park onsite and car hire services. You can conveniently park your vehicle at the resort and explore the area at your own pace. Additionally, our friendly concierge team can assist you with arranging taxi services if needed. At Grand Riviera Princess - All Inclusive, we strive to make your stay as convenient and enjoyable as possible. With our range of transport facilities, you can relax and focus on creating unforgettable experiences during your time in Playa Del Carmen, Mexico.





Indulge in Culinary Delights at Grand Riviera Princess - All Inclusive

At Grand Riviera Princess - All Inclusive, guests are treated to a plethora of dining options that are sure to satisfy every palate. With a variety of restaurants and 24-hour room service, you can indulge in culinary delights at any time of the day. Start your day off right with a sumptuous breakfast buffet, offering a wide selection of freshly prepared dishes to kickstart your morning. From fluffy pancakes and crispy bacon to omelettes made to order, there's something for everyone to enjoy. Throughout the day, you can choose from a range of restaurants serving international cuisine, including Mexican, Italian, and Asian specialties. Whether you're in the mood for a sizzling fajita, a comforting plate of pasta, or a flavorful sushi roll, you'll find it all within the resort. For those who prefer the comfort of their own room, Grand Riviera Princess - All Inclusive also offers convenient room service. Whether you're craving a late-night snack or a full meal, the dedicated staff will ensure your culinary desires are met. With daily housekeeping ensuring your dining experience is always clean and fresh, you can focus on savoring every bite without any worries. At Grand Riviera Princess - All Inclusive, dining is not just a necessity, but a delightful experience that will leave you wanting more.

Luxurious and Diverse Room Offerings at Grand Riviera Princess - All Inclusive

Grand Riviera Princess - All Inclusive in Playa Del Carmen, Mexico offers a wide range of luxurious and diverse room options to suit every traveler's needs. From the Deluxe Junior Suite with Hot Tub, Deluxe Junior Suite with Pool Access, and Family Club - Pool Access, to the Family Club Room, Laguna Villa Suite, Platinum Suite, and Super Saver Room, there is a perfect accommodation option for everyone. By booking these exquisite rooms on Agoda, travelers can enjoy the best prices and an easy, hassle-free experience. Agoda offers competitive rates for these rooms, ensuring that guests get the best value for their money. With Agoda's user-friendly platform, travelers can easily browse through the different room types, compare prices, and make a reservation in just a few clicks. Whether you're looking for a romantic getaway, a family vacation, or a luxurious retreat, Agoda and Grand Riviera Princess - All Inclusive have got you covered.

Discover the Beauty of El Marlyn Azul in Playa Del Carmen

Located in the vibrant city of Playa Del Carmen, Mexico, El Marlyn Azul offers a truly enchanting escape for travelers seeking a beachfront paradise. Situated along the stunning Riviera Maya, this luxurious hotel is surrounded by crystal-clear turquoise waters, powdery white sands, and lush tropical landscapes, creating a picture-perfect setting for a memorable vacation. Step outside the hotel, and you'll find yourself immersed in a world of natural wonders and cultural delights. Playa Del Carmen is renowned for its vibrant atmosphere, with bustling streets lined with shops, restaurants, and bars. Take a leisurely stroll along the famous Quinta Avenida, where you can browse through local boutiques, sample authentic Mexican cuisine, or sip on refreshing cocktails at one of the many beachfront bars. For adventure seekers, the nearby Xcaret Eco Theme Park offers a thrilling experience like no other. Explore underground rivers, swim with dolphins, or witness a spectacular evening show that showcases the rich history and traditions of Mexico. If you're in the mood for some underwater exploration, the Great Maya Reef is just a short boat ride away, offering world-class snorkeling and diving opportunities. Whether you're looking to relax on pristine beaches, indulge in delicious cuisine, or embark on exciting adventures, El Marlyn Azul and its surrounding area in Playa Del Carmen have something for everyone. Experience the magic of Mexico's Caribbean coast at this exceptional hotel, where luxury, natural beauty, and cultural treasures await.

Getting to Grand Riviera Princess - All Inclusive from Nearby Airports

Located in the beautiful El Marlyn Azul area of Playa Del Carmen, Mexico, Grand Riviera Princess - All Inclusive offers a luxurious and unforgettable vacation experience. To reach this stunning resort from the nearest airports, you have a few options. If you are arriving at Cancun International Airport, the most convenient way to get to Grand Riviera Princess is by booking a private airport transfer. This hassle-free option allows you to relax and enjoy the scenic drive while a professional driver takes care of your transportation needs. Alternatively, you can also take a taxi from the airport, which is readily available outside the terminal. The journey from Cancun International Airport to Grand Riviera Princess takes approximately 45 minutes, depending on traffic conditions. Another option is to take a shared shuttle service from the airport. These shuttle services provide comfortable and affordable transportation for multiple passengers, making it a great choice if you're traveling with a group or on a budget. The shuttle will drop you off directly at the resort, saving you the hassle of navigating public transportation or finding a taxi. No matter which option you choose, the journey from the airport to Grand Riviera Princess - All Inclusive is filled with picturesque views of the Mexican coastline and lush landscapes. Once you arrive at the resort, you'll be greeted with warm hospitality and a range of amenities, including multiple swimming pools, a spa, and various dining options. With its prime location and luxurious facilities, Grand Riviera Princess promises an unforgettable stay in Playa Del Carmen.

Discover the Vibrant Surroundings of Grand Riviera Princess - All Inclusive

Nestled in the heart of Playa Del Carmen, Mexico, Grand Riviera Princess - All Inclusive offers a prime location surrounded by a plethora of exciting landmarks and attractions. Just a stone's throw away, guests can enjoy the pristine shores of Playa Punta Esmeralda, a stunning beach known for its crystal-clear turquoise waters and powdery white sand. Whether you're looking to relax under the sun or partake in thrilling water sports, this beach is a true tropical paradise. For nature enthusiasts, a visit to PARQUE LA NICTE-HA is a must. This lush park boasts beautiful gardens, walking trails, and a variety of native flora and fauna. It's the perfect spot to escape the hustle and bustle of the city and immerse yourself in the tranquility of nature. Golf enthusiasts will be delighted to discover Gran Coral Golf, a championship golf course located just a short distance from the hotel. With its meticulously manicured fairways and breathtaking views, this course offers a challenging yet enjoyable experience for players of all skill levels. If you're seeking adventure beneath the waves, Bull Sharks Diving Center is the place to be. Dive into the depths of the Caribbean Sea and encounter these magnificent creatures up close. With experienced guides and top-notch equipment, this diving center ensures a safe and unforgettable underwater adventure. For those in need of medical assistance, Hospital General de Zona #18 IMSS is conveniently located nearby, providing peace of mind for travelers. Additionally, the vibrant 5th Avenue is within easy reach, offering a lively atmosphere filled with shops, restaurants, and bars. Explore the bustling streets, indulge in local cuisine, and immerse yourself in the vibrant culture of Playa Del Carmen. Nature lovers will also appreciate the nearby mangrove protected area, a haven for wildlife and a great spot for bird watching and eco-tours. Fitness enthusiasts can maintain their workout routine at Playa Fitness Center, a modern gym equipped with state-of-the-art facilities. With its array of surrounding landmarks and attractions, Grand Riviera Princess - All Inclusive ensures a memorable and enriching stay for all guests.





A Culinary Adventure Awaits

At Grand Riviera Princess - All Inclusive, guests can embark on a culinary adventure without ever leaving the resort. With a variety of dining options available, there is something to satisfy every palate. Enjoy a taste of authentic Mexican cuisine at Restaurante Frida or indulge in the vibrant flavors of Tex-Mex at Orale Tex Mex. For those craving Asian cuisine, Sen Lin Restaurant offers a delectable selection of Chinese and Japanese dishes. If you're in the mood for a more elegant dining experience, Piaf Restaurant and Bistro Restaurant offer a refined atmosphere and a menu featuring exquisite international cuisine. Whether you're in the mood for Mexican favorites at Comida Mexicana or looking to unwind with a drink at La Victoria Cantina, Grand Riviera Princess - All Inclusive has a restaurant to suit every taste and occasion.





Affordable Luxury: Experience Grand Riviera Princess - All Inclusive at a Great Price

At Grand Riviera Princess - All Inclusive in Playa Del Carmen, Mexico, you can indulge in a luxurious vacation without breaking the bank. With an average room price of just $241, this stunning resort offers exceptional value for money. Compared to the average price of a hotel room in Playa Del Carmen, which stands at $248, Grand Riviera Princess - All Inclusive provides an affordable option for travelers seeking a memorable and pampering experience. With its competitive pricing, guests can enjoy all the fantastic amenities and services this resort has to offer, without compromising on quality or comfort. From the moment you step foot in the elegant lobby to the time you retire to your well-appointed room, you'll be surrounded by the beauty and elegance that Grand Riviera Princess - All Inclusive is renowned for. So why settle for an average hotel room when you can elevate your stay with exceptional value at Grand Riviera Princess - All Inclusive? Book your dream vacation today and experience the luxury you deserve at an unbeatable price.

A Beautiful Resort with Excellent Service and Friendly Staff

Grand Riviera Princess - All Inclusive is a stunning resort that offers a truly memorable vacation experience. Guests rave about the beauty of the resort and the friendliness of the staff. The service provided by the staff is top-notch, with many guests praising the excellent service they received during their stay. The resort is known for its great facilities, including a relaxing beach and entertaining activities. The entertainers at the resort are also highly praised for their fun and engaging performances. Overall, guests agree that Grand Riviera Princess - All Inclusive is an excellent resort with a warm and accommodating staff.

Unforgettable Stay at Grand Riviera Princess - All Inclusive

With an impressive overall rating of 7.7, Grand Riviera Princess - All Inclusive in Playa Del Carmen, Mexico, is a true gem that offers an unforgettable stay for its guests. This luxurious resort has received high praise from satisfied customers, particularly for its exceptional value for money. With a remarkable rating of 8.0 for value, guests can rest assured that they are getting the best bang for their buck at this all-inclusive paradise. One of the standout features of Grand Riviera Princess - All Inclusive is its top-notch facilities, which have earned it a fantastic rating of 8.4. From the moment guests step foot on the property, they are greeted with a plethora of amenities and activities to enjoy. Whether it's lounging by one of the stunning pools, indulging in a rejuvenating spa treatment, or participating in exciting water sports, there is something for everyone to enjoy at this resort. The well-maintained facilities ensure that guests have everything they need for a truly memorable vacation. Cleanliness is of utmost importance at Grand Riviera Princess - All Inclusive, and the hotel's dedication to maintaining a pristine environment has not gone unnoticed by its guests. With an impressive rating of 8.7 for cleanliness, guests can expect spotless rooms and common areas throughout their stay. The attention to detail and commitment to cleanliness contribute to a comfortable and hygienic experience for all guests. Additionally, the resort's prime location has garnered praise from visitors, earning it a commendable rating of 8.1. Situated in the vibrant destination of Playa Del Carmen, guests have easy access to the stunning beaches, vibrant nightlife, and cultural attractions that the area has to offer. Whether guests are seeking relaxation or adventure, the convenient location of Grand Riviera Princess - All Inclusive ensures that they are never far from their desired activities. Last but not least, the staff performance at Grand Riviera Princess - All Inclusive has been highly regarded by customers, with a rating of 8.3. The friendly and attentive staff go above and beyond to ensure that every guest's needs are met. From the warm welcome upon arrival to the efficient service throughout the stay, the dedicated staff members create a welcoming and hospitable atmosphere that leaves a lasting impression on guests. Overall, Grand Riviera Princess - All Inclusive stands out as a remarkable destination for those seeking a memorable and enjoyable vacation. With its exceptional value, superb facilities, impeccable cleanliness, convenient location, and outstanding staff performance, this resort guarantees an unforgettable stay for all who visit.

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Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Food & Dining

7 mentions

Beach

4 mentions

Housekeeping

2 mentions

Languages spoken
  • English
  • French
  • German
  • Spanish
Family
  • Children's books and toys
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Body scrub
  • Body wrap
  • Canoeing
  • Dart board
  • Diving
  • Fitness center
  • Foot bath
  • Game room
  • Garden
  • Hammam
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Outdoor recreational features
  • Pool facilities
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Tours
  • Watersport equipment rentals
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Wind surfing
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [free]
  • Fruits/snacks
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Air purifier
  • Balcony/terrace
  • Blackout curtains
  • Closet
  • Clothes dryer
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • DVD/CD player
  • Fan
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Wake-up service
  • Whirlpool bathtub
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Buffet Restaurant Green
  • Cuisine: International
  • Menu: A-la-carte
Buffet Restaurant Orange
  • Cuisine: International
  • Menu: A-la-carte
Grill Restaurant La Vaqueria
  • Cuisine: Grill/BBQ
  • Menu: Buffet
Italian Restaurant Mama Mia
  • Cuisine: Italian
  • Menu: Buffet
Snack Sunset Restaurant
  • Cuisine: International
  • Menu: A-la-carte
Snack Riviera Restaurant
  • Cuisine: International
  • Menu: A-la-carte
Swiss Thematic Restaurant La Fondue
  • Cuisine: European
  • Menu: Buffet
Asiatic Restaurant Miso
  • Cuisine: Asian
  • Menu: Buffet
Seafood Restaurant Las Olas
  • Cuisine: Seafood
  • Menu: Buffet
International Gourmet Restaurant Le Fleur
  • Cuisine: International
  • Menu: Buffet
Chill Out Restaurant
  • Menu: Buffet
Mexican Restaurant La Hacienda
  • Cuisine: Mexican
  • Menu: Buffet

Location

Prolongacion 5 Avenida Manzana 20 Lote 006, El Marlyn Azul, Playa Del Carmen, Mexico, 77710
Excellent
Location

8.1

Airports
  • Cozumel International Airport (CZM)
    20.9 km
  • Cancun International Airport (CUN)
    44.3 km
Public transportation
  • ADO International Bus Station
    7.0 km
Hospital or clinic
  • Hospital General de Zona #18 IMSS
    2.9 km
Shopping
  • Galeria de Arte 5ta Avenida
    6.5 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Quinta Avenida
    6.4 km
  • 3D Museum of Wonders
    6.5 km
  • Nuestra Senora del Carmen Catholic Church
    7.0 km
  • Parque Los Fundadores
    7.0 km
  • Rio Secreto
    13.0 km
Nearby landmarks
  • Gym
    110 m
  • Mangrove protected area
    760 m
  • Bull Sharks Diving Center
    960 m
  • Mayakoba Beach
    1.3 km
  • Playa Fitness Center
    1.6 km
  • El Camaleón
    1.7 km
  • Gran Coral Golf
    1.9 km
  • PARQUE LA NICTE-HA
    2.3 km
  • Hospital General de Zona #18 IMSS
    2.9 km
  • Secret's Capri Pool
    3.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-2 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out from12:00
  • Check-out until12:00
Getting around
  • Distance from city center9.4 Km
  • Travel time to airport (minutes)60
The property
  • Number of bars/lounges16
  • Number of floors3
  • Number of restaurants12
  • Number of rooms 1492

Property announcements

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Reviews of Grand Riviera Princess - All Inclusive from real guests

8.3
Cleanliness8.7
Facilities8.4
Service8.3
Location8.1
Value for money8.0
High score for Playa Del Carmen
Rating
9+ Exceptional (28)
8-9 Excellent (5)
7-8 Very Good (8)
6-7 Good (7)
<6 Below Expectation (9)
Guest Type
Room Type
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Show reviews that mention 

Showing 57 verified guest comments
12345
10.0
Exceptional
Rosalyn from United States
Solo traveler
Deluxe Junior Suite with Hot Tub
Stayed 3 nights in June 2022

Amazing Choice for a Solo Black Female Traveler”

First... Thank you to the amazing staff at The Grand Riviera Princess! I was so happy with my choice. I was a bit hesitant while I read some of the reviews, but I couldn't have asked for a more amazing trip. I spent 4 days/3 nights at the resort and opted to stay in a Deluxe Junior Suite with Jacuzzi. My room came with 2 Double beds, closet, personal safe, mini fridge, television, bathroom, and a lovely balcony with seating area. While it is an older property, it is well maintained. The room was clean, and had everything you would need for a comfortable stay (except a microwave - which I really didn't need because All food and Drink is included). Shower water pressure and temp was perfect. Beds were comfy. On to Food - I chose to dine at the main Riviera Buffet most days, because I woke up just about 1/2 way through the scheduled breakfast time on most days and it was closest to my room. The food selections were pretty varied and included everything from fresh fruit, cereal, eggs, coffee, tea breakfast burritos for breakfast, and Pizza, Empanadas, Rotisserie Chicken, Salad and so much more for lunch & dinner. They have pretty much anything you could think of including a selection of wine and other beverages. If you’re looking for a fine dining experience, be sure to book your reservation through the hotel app in advance. There are about 6-7 restaurants to choose from aside from the Buffets. For late night eats visit the “5th Ave Sports Bar” Open until 2am everyday. Getting Around - It is a massive resort so be ready to walk. My shins were literally sore every day. There are shuttles, but they take about 15-20 minutes to come around. The Beach - I may be a bit biased since I’m from the Caribbean, but the beach was fairly nice… just a bit too much seaweed for me. The staff do a good job of trying their best to rake up the seaweed and they even have a Scarbat machine that picks up the seaweed piles. There are lots of Cabanas and Loungers… just be sure to get t

Reviewed June 24, 2022
10.0
Exceptional
natalie from United States
Family with teens
Platinum Suite
Stayed 4 nights in April 2022

Easy vacation!”

We were very happy with our stay at the Grand princess Riviera. There was plenty to do here to stay on site all day every day. We played beach volleyball, went to the pool (s), used their paddle boards, played in the ocean. It was seaweed season, but the hotel was out cleaning up the seaweed every evening that had washed ashore. The only thing that I wasn't thrilled with was the food. It was fine, but it wasn't great. After 3 days, were ready to go into town for better fare. The staff was friendly and helpful, the place was clean. We would go back again if this is the kind of vacation that we were seeking again. Don't forget to get out and see what Playa del Carmen and the rest of the area has to offer!

Reviewed April 25, 2022
5.2
Emily from United States
Group
Deluxe Junior Suite with Hot Tub
Stayed 4 nights in June 2023

Not all it's cracked up to be ”

First off I chose playa del carmen because I got referrals from others and I'm highly disappointed in almost everything about this trip and hotel. First off someone stole my mom's sweater and they did nothing to help or solve the problem so I have to buy her a new one. They don't have early check in at all so don't plan a morning flight to this resort at all they'll have you waiting the hot facilities for hours so don't bother requesting it. My first day there they didn't clean my room at all but cleaned the other room I had booked which was crazy to me. The so called "hot tub" was a joke and only worked one day so don't even bother booking that room because the hot tub isn't hot at all. The area was horrible but that's because I was used to cancun and trust and believe I will be booking for cancun the next time for sure. Playa del carmen is not it and if it is this hotel/resort ruined the entire area completely. This resort was definitely a downgrade from the Royal Solaris which was excellent all around. The food that they served as part of the all inclusive had no seasoning or taste and was truly embarrassing to say the least and they had no shame at all. The only good things I can say about this resort was the pools were great, there's a golf cart that comes and gets you to travel to the main lobby, and the balcony was ok not ideal but ok. I wouldn't recommend this place nor will I be returning. This resort ruined my parents first trip to Mexico overall.

Reviewed June 21, 2023
9.6
Exceptional
Hollie from United States
Family with teens
Platinum Suite
Stayed 4 nights in August 2022

It was a good resort.”

The buffet was ok. The best restaurant was the Asian one called Miso - do the Teppanyaki - it was really good!

Reviewed August 25, 2022
2.8
Lev from United States
Solo traveler
Laguna Villa Suite
Stayed 5 nights in April 2021

Not fully open and very unclean”

Not fully open and very unclean

Reviewed August 23, 2022
12345
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