Grand Royal BIL Hotel

Grand Royal BIL Hotel

By Pass Bandara International Lombok Batujai Praya, Praya, Lombok, Indonesia, 80370
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    Swimming pool Grand Royal BIL Hotel
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     Grand Royal BIL Hotel

    Grand Royal BIL Hotel Reviews

    6.4
    Good
    /10
    (283 reviews)See what guests said
    8.0
    Very good

    "Free transfer to airport, the room was ok"

    Irena

    -

    May 30, 2018

    Recommended by 88% of guests

    Things you’ll love about Grand Royal BIL Hotel

    Things you'll love

    • Airport transfer

    • Air conditioning

    • Daily housekeeping

    • Balcony/terrace

    Very good
    Location
    7.4
    See map
    Very good location
    Nearby
    Popular
  • Lombok International Airport2.04 km
  • Batujai Dam2.96 km
  • Pengga Dam6.71 km
  • Sukarara Weaving Village7.74 km
  • Arifin Sentra Sehat10.67 km
  • Masjid Syafaatul Khairi12.3 km
  • Rumah Sakit Islam Yatofa Hospital12.84 km
  • Rumah Sakit Islam Yatofa12.85 km
  • Rumah Bersalin Hyrthady13.74 km
  • Malimbu Hill14.11 km
  • Value for money6.4
    Location rating7.4
    Nearest airportLombok International Airport (LOP)
    Distance to airport2.0 km

    Rooms available at Grand Royal BIL Hotel

    Superior
    Superior
    ...
    • Room size: 23 m²/248 ft²
    • Garden view
    • 2 single beds and 1 king b...
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    Deluxe
    Deluxe
    ...
    • Room size: 23 m²/248 ft²
    • Garden view
    • 1 double bed
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    Deluxe Room -  6 Hours Usage - with Complimentary Return Airport Transfer
    Deluxe Room - 6 Hours Usage - with Complimentary Return Airport Transfer
    ...
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      Deluxe Room with Complimentary Return Airport Transfer
      Deluxe Room with Complimentary Return Airport Transfer
      ...
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        Room Standard
        Room Standard
        ...
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          Superior Room with Complimentary Return Airport Transfer
          Superior Room with Complimentary Return Airport Transfer
          ...
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            Luxury Room Shared Bed
            Luxury Room Shared Bed
            ...
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              Superior Room - 6 Hours Usage - with Complimentary Return Airport Transfer
              Superior Room - 6 Hours Usage - with Complimentary Return Airport Transfer
              ...
                Enter dates to see prices
                Have a question for Grand Royal BIL Hotel?

                What people love about Grand Royal BIL Hotel

                • 7.2
                  Very good

                  "Good place, nice staff."

                  fikri

                  |

                  November 12, 2016

                • 7.2
                  Very good

                  "Very near for airport, so very good for stay before early flight or after late flight."

                  Okie

                  |

                  September 11, 2017

                • 8.0
                  Very good

                  "Hotel & pool good and close to airport."

                  bob

                  |

                  February 15, 2017

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                More about Grand Royal BIL Hotel

                More about Grand Royal BIL Hotel

                6.0
                Review score

                "Garden is beautiful nice temperature in the pool."

                Monika

                |

                July 31, 2017

                An overview

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                What they offer

                7.2
                Very good

                "The pool was kept clean and the food was pretty good."

                Katherine

                |

                September 6, 2017

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

                Checking in and out

                Check-in from: 02:00 PM

                Reviews of Grand Royal BIL Hotel from real guests

                Provided by verified guests of Agoda
                Agoda Reviews (283)Booking.com Reviews (29)
                Cleanliness6.0
                Facilities5.9
                Location7.4
                Room comfort and quality6.0
                Service6.6
                Value for money6.4
                All languages
                All guests (283)
                All room types

                Show reviews that mention 

                Showing 230 verified guest comments
                12345
                10.0
                Exceptional
                Chester
                Couple
                Superior
                Stayed 1 night in April 2019

                Exceptional”

                Good location for overnight stay before departure from airport. Very friendly staff. Clean ,decent size room.

                Reviewed April 29, 2019
                9.6
                Exceptional
                Kimber
                Couple
                Superior
                Stayed 1 night in March 2019

                Exceptional”

                Close to airport with great service and good food at restaurant. Very good to stay at

                Reviewed March 15, 2019
                9.6
                Exceptional
                Zaghlool
                Couple
                Superior
                Stayed 1 night in March 2019

                Exceptional”

                Exceptional value for money. Nice pool. Free shuttle to airport is very convenient. Recommended

                Reviewed March 08, 2019
                10.0
                Exceptional
                Somchai
                Couple
                Superior
                Stayed 1 night in February 2019

                Exceptional”

                Free shuttle service to/from Lombok International Airport, Room is spacious, comfort & clean. Staff are friendly!!!

                Reviewed February 25, 2019
                8.3
                Excellent
                Antonius from Indonesia
                Family with teens
                Superior
                Stayed 1 night in January 2014

                nice Airport hotel”

                affordable price, near airport, good for transit

                The hotel is nice, clean and tidy. Very close to the NEW Airport which is far away from the capital city Mataram. Will be very helpfull if you have very early flight from Lombok International Airport, which is only less than 10 minutes, rather than stay in the city wich is 1 hour drive. When we go to the Gilis, this hotel is good choice for transit before departure airport. The Hotel also provide FREE shuttle including very early morning breakfast

                Reviewed January 06, 2014
                8.0
                Excellent
                Ahmad from Malaysia
                Group
                Superior
                Stayed 1 night in March 2013

                Spacious room, near to the airport”

                Near to the airport, friendly staff.

                The guy in charge of our check in is very nice and cute :) The food is so delicious, room service is very efficient. Variety of tv channels One thing they should look upon is how they do their piping for hotel. we stayed at this particular room where the bathroom smells like sewage area. I think the drainage from the sink is connected to the sewage tank and gives a very bad smell

                Reviewed March 12, 2013
                2.0
                Jenifar from Bangladesh
                Family with young children
                Superior
                Stayed 2 nights in November 2017

                Terriable & fruad .....most disgusting hotel ”

                Grandroyal Bandara lombokHotel the most fraud & mugger hotel. I didn’t take any facility &didn’t stay for a single night but Grandroyal Bandara International, LombokHotel charged from my credit card twice (total USD 173.72) by AGODA. Unfortunatelyour budget has been crossed over after charging this unwanted amount($86.90 USD+ $86.82 USD)= $173.72 USD from my credit card. They charged money from mycredit card without any notification or any email for asking me theclarification, even they didn't communicate me yet over email , even theydidn’t reply & returned money while I sent email to refund my money on mycredit card . Since I booked through AGODA no contact number or email addressof Grandroyal Lombok hotel was available for me that time to inform about myawful situations. Even my mobile was totally out of network that’s why Icouldn’t inform or to take any help from anybody. Moreover, no person has beenemailed or contact with me on behalf Grandroyal Lombok hotel to ask why Icouldn't ab

                Reviewed September 27, 2018
                2.0
                Jenifar from Bangladesh
                Family with young children
                Superior
                Stayed 2 nights in November 2017

                Grandroyal Bandara lombokHotel the most fraud & mugger hotel. I didn’t take any facility &didn’t sta”

                Grandroyal Bandara lombokHotel the most fraud & mugger hotel. I didn’t take any facility &didn’t stay for a single night but Grandroyal Bandara International, LombokHotel charged from my credit card twice (total USD 173.72) by AGODA. Unfortunatelyour budget has been crossed over after charging this unwanted amount($86.90 USD+ $86.82 USD)= $173.72 USD from my credit card. They charged money from mycredit card without any notification or any email for asking me theclarification, even they didn't communicate me yet over email , even theydidn’t reply & returned money while I sent email to refund my money on mycredit card . Since I booked through AGODA no contact number or email addressof Grandroyal Lombok hotel was available for me that time to inform about myawful situations. Even my mobile was totally out of network that’s why Icouldn’t inform or to take any help from anybody. Moreover, no person has beenemailed or contact with me on behalf Grandroyal Lombok hotel to ask why Icouldn't ab

                Reviewed September 27, 2018
                8.0
                Excellent
                Irena from Ukraine
                Couple
                Superior
                Stayed 1 night in February 2018

                nice option if need to stay near the airport”

                free transfer to airport, the room was ok

                Reviewed May 30, 2018
                4.8
                emily from United States
                Couple
                Superior
                Stayed 1 night in April 2018

                Not what it looks like ”

                Booked a king room but when we got there they gave us two double beds. We referenced our booking and they said all king rooms were booked. They didn't offer any other room. No internet in rooms and barely usable in lobby. Definitely can't send emails with attached files. Breakfast was good, restaurant was pretty good and affordable but slow service. Would not stay there again.

                Reviewed April 25, 2018
                2.8
                Ronald from Belgium
                Couple
                Superior
                Stayed 1 night in December 2017

                Stinking Royal Hotel”

                To start with the only good thing : the free airport shuttle. All the rest is very bad. The rooms are not smelly but stinking. When you walk through the hotel it is like walking through the sewers of Jakarta. Around the pool with 4 chairs the rats where running around. No wonder because “the garden” is the dump of the hotel. The personel is completely apathic and sits at their desks watching the computer. For food I ordered a soup with prawns, which I didn’t find. The waiter, after some fishing in my bowl showed me 4 tiny shrimps. He didn’t ask me if I would have something else. So I had to eat this pool of reddish seawatet with the 4 tiny shrimps. If this is a Royal hotel, I never would be the king here.

                Reviewed December 21, 2017

                Thank You. Our service will improve in the future.

                Responded March 19, 2018
                Grand Royal BIL Hotel
                2.8
                Boon from Malaysia
                Group
                Deluxe
                Stayed 2 nights in November 2017

                This hotel is totally running down”

                This hotel is totally running down, i booked two nights and only stayed one day. I couldn't stand it anymore! 1. Water pressure is super low! 2. Room is smelly and dusty, got a lot of mosquitoes too. 3. Hotel facilities is totally running down, lack of maintenance. Such hotel still running for business is definitely a big puzzle to me. I will never stay there again!

                Reviewed December 06, 2017

                Thank You.we will improve the service in the future

                Responded March 19, 2018
                Grand Royal BIL Hotel
                2.8
                Boon from Malaysia
                Group
                Superior
                Stayed 2 nights in November 2017

                Worst hotel i ever i stayed in my life”

                This hotel is definitely the worst hotel i ever stayed in my life. 1. The water pressure was super super low, and there was even water disruption in the morning. (1-2hrs) 2. The room is stink! Bad sheet is smelly! My whole body was itching while lying on the bed. 3. This hotel is running down, the owner should really consider closing it down. How on earth the hotel is operating is definitely a big puzzle to me? we booked for two nights, and only stayed ONE night. We have a group of 5 people, there is no doubt that all of us agreed that this hotel is TERRIBLE!

                Reviewed December 01, 2017

                Thank You. We will improve the service in the future.

                Responded March 19, 2018
                Grand Royal BIL Hotel
                6.0
                Monika from Indonesia
                Solo traveler
                Superior
                Stayed 1 night in July 2017

                Could be better”

                The hotel must be very nice when they just built it got a vintage touch. Unfortunately they couldn't maintain the state it used to be. Shower is old and rusty, room walls are damped, toilet in the restaurant is dark and dirty. The power was on and off in the morning. Breakfast is not bad. Garden is beautiful nice temperature in the pool. Friendly staff.

                Reviewed July 31, 2017
                5.6
                ong from Indonesia
                Business traveler
                Superior
                Stayed 1 night in March 2017

                Dont expect too much ... ”

                Small hotel with swimming pool. Near to Lombok Airport Praya - just 5 minutes by car, and they provide a shuttle to/from Airport. Amenities just average need a lot of improvement. But when you are looking for just a transit hotel or just a place for sleep before to continue your trip to airport this is nice place.

                Reviewed March 30, 2017
                8.0
                Excellent
                stuart from United Kingdom
                Couple
                Superior
                Stayed 1 night in November 2016

                Near the airport”

                We stayed here one night as it was near the airport. Very comfortable bed. Staff were great, they printed off our boarding passes for us and there is a free airport shuttle. The food I'm restaurant was okay and reasonably priced, the staff could have been better. Bathroom could do with a little update

                Reviewed January 30, 2017
                4.7
                Siang from Malaysia
                Solo traveler
                Superior
                Stayed 1 night in December 2015

                Hotel near the airport”

                Near the airport, Harry potter, Decently clean

                Having an afternoon flight back and didn't want to rush from senggigi so checked into this hotel. The hotel is in a middle of no where and doesn't have any convenient stores around so you are pretty much need to dine at the hotel which is fairly reasonable priced.... for tourists.

                Reviewed January 06, 2016
                4.7
                Ahmad from Malaysia
                Couple
                Superior
                Stayed 1 night in September 2015

                If you can stay away, pls do so...”

                Terible. WiFi not in the room as advertised. Evenvat lounge very sliw. Food is not at standard, mind you this is a transit hotel catering the International Airport. The day we in the hotel there is a blackout for more than 3 time.... After years been using Agoda to book a hotel...this is the very first time i am saying something notvnice... i feel sad

                Reviewed November 12, 2015
                6.0
                Iwan from Indonesia
                Business traveler
                Superior
                Stayed 1 night in April 2015

                Decent stay near the airport ”

                Near to the airport and trustworthy staff

                I opted for free shuttle service from the airport but the driver was waiting at the outer gate. I was looking around in the inner gate but couldn't find any so I booked a taxi instead. And booked a taxi to pick me up the next morning and he did so in timely manner...

                Reviewed April 22, 2015
                6.0
                azmal from Malaysia
                Family with young children
                Superior
                Stayed 1 night in April 2015

                Small room ”

                I like the pool. It is clean and cooling. This hotel provides airport pick up/ drop off and that is the main reason I choose to stay as I have to catch early flight the next morning.

                This hotel does not provides much interesting places considering it's location. Quite far from downtown Mataram and 30 minutes drive to Singigi. Anyway we book this hotel as we had to catch a early flight the next morning. Nothing much to complain about except for that small room with limited facilities.

                Reviewed April 13, 2015
                12345
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