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Grand Scarborough Hotel

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Review score
Based on 45 reviewsSee what guests said
5.8
Grand Scarborough Hotel
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Balcony/terrace
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Ballroom
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Bathroom
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Exterior view
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8.3 Excellent location
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8.3Location
  • 450 meters to public transportation

  • Free Wi-Fi in all rooms

  • Daily housekeeping

  • Bar

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Room choices
Family Room
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  • 16 m²/172 ft²
  • 1 single bed and 1 double b...
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Standard Twin Room
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  • 10 m²/108 ft²
  • Non-smoking
  • 2 single beds
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Premium Double Room
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  • 15 m²/161 ft²
  • Non-smoking
  • 1 double bed
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Premium Twin Room
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  • 16 m²/172 ft²
  • Non-smoking
  • 2 single beds
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Budget Twin Room
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  • 6 m²/65 ft²
  • Non-smoking
  • 2 single beds
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Standard Double Room
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  • 8 m²/86 ft²
  • Non-smoking
  • 1 double bed
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Budget Double Room
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  • 6 m²/65 ft²
  • Non-smoking
  • 1 double bed
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Standard Single Room
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  • 6 m²/65 ft²
  • Non-smoking
  • 1 single bed
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Verified guest reviews

Agoda Reviews (45)
5.3
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Cleanliness4.7
Facilities4.3
Location8.3
Room comfort and quality6.0
Service5.7
Value for money5.5
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Showing 37 verified guest comments
1234
7.2
Deborah from United Kingdom
Couple
Premium Double Room
Stayed 2 nights in September 2017
Lovely outside - Needs updating inside
We stayed for a couple of days with my elderly dad. The hotel looks very impressive from the outside but sadly the inside is very tired and in need of updating. The hotel is only a two star but not two star prices, quite expensive for what you get. The staff were friendly and very helpful which was nice, parking is an absolute nightmare and we ended up with a ticket so sadly we will not be returning again. Shame really as if this hotel was given some tlc it could be amazing.
Reviewed October 06, 2017
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4.0
Sarah from United Kingdom
Couple
Budget Double Room
Stayed 1 night in September 2017
Acceptable
More like an old peoples home that allows dogs. Strong smell of urine. In desperate need of updating. Carpets in corridors absolutely filthy, windows need cleaning of seagull poo. 2 sachets of coffee for 2 of us for whole stay and no biscuits. Not cheap and no breakfast included. The hotel inspector would have work here for life. Queue to check in
Reviewed September 25, 2017
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4.4
Stephen from United Kingdom
Couple
Budget Double Room
Stayed 1 night in September 2017
lifts not working had to walk 4flights of stairs with bags no telephones in rooms staff unhelpful .
No white wine at bar very poor service all round.
Reviewed September 18, 2017
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5.2
Michael from United Kingdom
Couple
Budget Double Room
Stayed 2 nights in September 2017
Above average
The room offered had no windows. We should have been advised what room quality to expect. We got an upgrade which was OK with a sea view. Queues at reception were at least 20 mins. Food was hardly "school dinner" quality. We ate out after one meal. Car parking was non existent.
Reviewed September 14, 2017
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10.0
John from United Kingdom
Couple
Budget Double Room
Stayed 2 nights in August 2017
Pleasantly surprised
Went expecting the worst but was pleasantly surprised, apart from the 1 hour waiting time for check in it wasnt too bad we only booked a budget room with no window but it was great, nice and quiet and dark, no waking up at first light with noisy seagulls. We didnt eat at the hotel but prices seemed quite reasonable and not over inflated like other hotel chains do, and the happy hour at the bar meant house spirits, house wine and pints were only £2.20. All in all it was a great break and an ideal base for Scarborough and surrounding areas
Reviewed August 29, 2017
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4.8
Pat from United Kingdom
Couple
Budget Double Room
Stayed 3 nights in August 2017
Grand Hotel more like Sub Standard Hotel
We've never stayed in a hotel room without any window(s) and we felt claustrophobic. When paying £79 per night it was not acceptable. Hallways and communal areas were dirty. The hotel is tired and in dire need of a make-over!
Reviewed August 29, 2017
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3.6
paul from United Kingdom
Couple
Budget Double Room
Stayed 1 night in August 2017
Acceptable
Had to q for one hour book in. Room on 4th floor window nail closed smell in room unbearable change our room to one 2 floors under hotel no windows would never go hotel again
Reviewed August 28, 2017
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4.4
Lynne from United Kingdom
Couple
Budget Double Room
Stayed 2 nights in August 2017
Smelt really bad on lower level 3 felt very claustrophobic no windows no wifi hairs in shower
Not value for money for room we was in
Reviewed August 24, 2017
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2.0
Linda from United Kingdom
Couple
Budget Twin Room
Stayed 7 nights in August 2017
Terrible.
Awful hotel, room was terrible, toilet had to be fixed twice in two days, nowhere to put wet towels, could go on. Average wait to speak to someone at Receptionight was 1 HOUR, customer service was the worse I've come across. Would give zero stars if I could.
Reviewed August 22, 2017
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4.8
Geraint from United Kingdom
Couple
Budget Twin Room
Stayed 1 night in August 2017
Acceptable
We were placed in the underground warren. We paid extra for window which was blanked off with wired glass. No view. Parked about a mile away. Waited 40 min to check in.
Reviewed August 21, 2017
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1234
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Grand Scarborough Hotel
|Review score 5.8
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