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About this property

Description

For travelers who want to take in the sights and sounds of Johor Bahru, Grand Sentosa Hotel Johor Bahru is the perfect choice. The hotel lies 5.0 Km from the city center and provides accessibility to important town facilities. Visitors to the hotel can take pleasure in touring the city's top attractions: Klinik dan Hospital Bersalin Amar, Cathedral of the Scared Heart of Jesus, Pelangi Medical Centre.

At Grand Sentosa Hotel Johor Bahru, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage, Wi-Fi in public areas.

The hotel features 260 beautifully appointed guest rooms, many of which include closet, towels, complimentary instant coffee, television LCD/plasma screen, internet access – wireless (complimentary). Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, Grand Sentosa Hotel Johor Bahru is an excellent choice for your stay in Johor Bahru.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Valet parking

Things to do, ways to relax

  • Nightclub

Dining, drinking, and snacking

  • Coffee shop
  • Restaurant(s)
  • Room service

Services and conveniences

  • ATM
  • Concierge
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Family room

Access

  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Malay
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 10 MYR
Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 5.0 Km
Internet Usage Fee: MYR
Non-Smoking Rooms / Floors: Yes
Number of Floors: 4
Number of Restaurants: 20
Number of Rooms : 260
Room Voltage: 240
Time to Airport (Minutes): 45
Year Hotel Built: 2011
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Recent customer comments

Filter by traveler type
Very good



based on 2297 reviews
  • Cleanliness 6.9
  • Facilities 6.0
  • Location 7.8
  • Room comfort and quality 6.9
  • Service 6.9
  • Value for money 7.4
  • Food and dining 6.0
Sort by

David from Indonesia
Solo travelers
Deluxe Room
Stayed one night in August 2016
good location, value for money
near to food store, easy to get cab, value for money
Reviewed September 28, 2016

soo from Malaysia
Couples
Superior Room
Stayed one night in September 2016
good
convenient
Reviewed September 27, 2016

yeo from Malaysia
Couples
Superior Room
Stayed one night in October 2015
holiday
nice location
Reviewed September 27, 2016

Nurul from Singapore
Couples
Deluxe Room
Stayed 2 nights in September 2016
Bad Experience
Cockroach and cigarette butt in room. Photos were deceiving. Housekeeping just dumped all the replenished items into the sink. Housekeeping did not change bedsheets and replenish towels. Housekeeping peed in the toilet and did not flush. Slow service. Cigarette stench in the lobby area. Slow wifi. Pillows provided were small. View was a wall. Mall was dead. Never again.
Reviewed September 26, 2016

Yujing from Singapore
Couples
Deluxe Room
Stayed one night in September 2016
Basic room
Basic room. The bed sheet got some stain.
Reviewed September 25, 2016

Chee from Malaysia
Business travelers
Superior Room
Stayed one night in August 2016
Bad
Stay elsewhere
Reviewed September 25, 2016

Shally from Indonesia
Families with young children
Family Room
Stayed one night in August 2016
NO ELECTRICITY
I reached at 3.30pm and couldnt check in till 7pm as there was no electricity. The hotel didnt offer refund nor any solution. I was also with 2 toddlers. Not recommended at all!
Reviewed September 25, 2016

Ng from Singapore
Families with older children
Family Room
Stayed one night in September 2016
Location
There are lots of eatery around the area and also reasonably good massage palour around the area.
Reviewed September 24, 2016

KAREN from United States
Families with older children
Superior Room
Stayed 2 nights in September 2016
Grand Sentosa
Internet connection extremely lousy. If they can upgrade internet service, fantastic hotel. Internet not only slow, but alot of times, no internet at all. This is my only complaint. They did improved. Before only internet in lobby, but now available in rooms, ut connection very, very, poor!
Reviewed September 23, 2016

Yong from Malaysia
Families with young children
Superior Room
Stayed 2 nights in June 2016
Reasonable price, Attached with outdated mall
Unable to locate the hotel for 1st timer. Parking are belongs to mall and have to walk about 2 minute to hotel lobby. Location good and chinese restaurant all nearby.
Reviewed September 22, 2016



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