Very good 8.0
Based on 490 reviews

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About this property


Well-placed in the shopping, business area of Medan city, Grand Serela Hotel Medan provides a most conducive spot for you to take a break from your busy days. Set 2 km from the excitement of the city, this 4-star hotel commands an excellent location and provides access to the city's biggest attractions. With its convenient location, the hotel offers easy access to the city's must-see destinations.

The facilities and services provided by Grand Serela Hotel Medan ensure a pleasant stay for guests. A selection of top-class facilities such as 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, luggage storage can be enjoyed at the hotel.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless (complimentary), air conditioning, wake-up service, desk. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, Grand Serela Hotel Medan is an excellent choice for your stay in Medan.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Valet parking

Things to do, ways to relax

  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee/tea maker
  • Coffee shop
  • Complimentary bottled water
  • Refrigerator
  • Restaurant(s)
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room


  • Check-in/check-out [express]
  • Elevator
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Indonesian
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Child and extra bed policy
Infant 0-4 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 5-10 year(s) Must use an extra bed
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 2 km
Non-Smoking Rooms / Floors: yes
Number of Rooms : 221
Room Voltage: 220
Year Hotel Built: 2012
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Verified traveler reviews

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Very good

based on 490 reviews
  • Cleanliness 8.5
  • Facilities 7.4
  • Location 7.6
  • Room comfort and quality 8.4
  • Service 7.8
  • Value for money 8.0
  • Food and dining 7.5


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