Grand Sihanouk Ville Hotel
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7.3
Very good
/10
(960 reviews)See what guests said
See map
7.1
Very good
Location rating score
Better than 82% of properties in Sihanoukville
Very good location - Inside city center
Popular neighborhood
Parking
FREE
  • Serendipity Beach340 m
  • Koh Meas Mini-Mart470 m
  • M'lop Tapang750 m
  • Serendipity Beach Pier760 m
  • Scuba Nation Diving Center800 m
  • Eden810 m
  • Golden Lion840 m
  • Mick & Craig's Sanctuary860 m
  • Monkey Republic Bungalows860 m
  • Eco-Trek Tours870 m
  • Free Wi-Fi

    Grand Sihanouk Ville Hotel

    23 Tola Street, Ochauteal, Serendipity Beach, Sihanoukville, Cambodia, 855 - See map
    "The hotel has ok standard for its price, with a good pool and restaurant(friendly staff)."
    Magnus - February 22, 2018
    Very good comfort
    7.7 room quality and comfort
    Very good service
    7.6 rating for service
    • Airport transfer

    • 210 meters to the beach

    • Located in heart of Sihanoukville

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Value for money7.2
    Distance to city center2km
    Location rating7.1
    Nearest airportSihanouk International Airport (KOS) - Cambodia
    Distance to airport12.6 km

    Rooms available at Grand Sihanouk Ville Hotel

    7.7
    Very good
    Room comfort & quality
    Deluxe Balcony
    Deluxe Balcony
    ...
    • Room size: 24 m²/258 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Twin Superior Pool Side
    Twin Superior Pool Side
    ...
    • Room size: 30 m²/323 ft²
    • Pool view
    • 2 queen beds
    Enter dates to see prices
    Deluxe Twin With Balcony
    Deluxe Twin With Balcony
    ...
    • Room size: 24 m²/258 ft²
    • Pool view
    • 2 single beds
    Enter dates to see prices
    Deluxe Family
    Deluxe Family
    ...
    • Room size: 44 m²/474 ft²
    • Pool view
    • 2 king beds
    Enter dates to see prices
    Deluxe Triple
    Deluxe Triple
    ...
    • Room size: 54 m²/581 ft²
    • Pool view
    • 3 double beds
    Enter dates to see prices
    Standard Double Room
    Standard Double Room
    ...
    • Room size: 16 m²/172 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Single Room with Shower
    Single Room with Shower
    ...
    • Room size: 15 m²/161 ft²
    • Pool view
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Balcony/terrace
    • Shower
    Enter dates to see prices
    Deluxe Double Room, Balcony
    Deluxe Double Room, Balcony
    ...
      Enter dates to see prices
      Triple Deluxe
      Triple Deluxe
      ...
        Enter dates to see prices

        What people love about Grand Sihanouk Ville Hotel

        • 6.4
          Good

          "Nice swimming pool."

          Phuong

          |

          September 19, 2016

        • 10.0
          Exceptional

          "Everything inside is amazing."

          lei

          |

          April 20, 2017

        • 6.4
          Good
          Cleanliness

          "Pool is clean."

          Sheau H.

          |

          November 24, 2017

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        More about Grand Sihanouk Ville Hotel

        More about Grand Sihanouk Ville Hotel

        7.6
        Very good

        "Staff are very friendly & helpfull"

        william

        |

        September 13, 2018

        An overview

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        What they offer

        6.8
        Good
        Staff 

        "A pitty staff really friendly and helpful."

        Rosmarie

        |

        November 20, 2018

        Read more reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Reviews of Grand Sihanouk Ville Hotel from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (960)Booking.com Reviews (385)
        7.3
        /
        10
        Cleanliness7.5
        Facilities6.6
        Location7.1
        Room comfort and quality7.7
        Service7.6
        Value for money7.2
        All languages
        All guests (960)
        All room types

        Show reviews that mention 

        Showing 790 verified guest comments
        12345
        4.0
        Gim from Malaysia
        Family with young children
        Deluxe Balcony
        Stayed 1 night in May 2019

        Travel with children”

        Late Check in the evening, couldn't believe No Restaurant/Mini Bar inside the hotel. $70/night without any facility except Swimming Pool, money NOT WORTH it. Room -> Old, Dirty, No sound Prove.... A very disappointed with this hotel

        Reviewed May 13, 2019
        6.8
        Good
        David from United Kingdom
        Solo traveler
        Twin Superior Pool Side
        Stayed 10 nights in February 2019

        Sihanoukville”

        This is a tricky one nothing really wrong with Hotel except that it stands in the middle of the biggest building site I have ever seen. 24/7 demolition and construction as far as the eye can see. Wore a face mask all day. nowhere except beach to go and nothing to see unless you want to see the Chinese building 200 Casino's Hotels and Restaurants. Everything I loved about Sihanoukville is a hole in the ground. Street and roads are all dug up it is like an apocolipytic wasteland . Check if you are going. This Hotel Clean as could be considering the dust clouds. Staff friendly and helpful. good pool. close to beach. No bar , No Restaurant in service . Fridge at reception for drinks and pot noodle or crisps a bit on the expensive. I believe this Hotel is on borrowed time and will soon bite the dust the same as every Western or Cambodian Bar,beach bar, restaurant, mini mart ,laundry, everything. Do your Homework before travelling. I think Agoda shafted me on this one

        Reviewed April 03, 2019
        4.0
        Jukka
        Family with young children
        Twin Superior Pool Side
        Stayed 1 night in March 2019

        In the middle of construction area”

        Hotel locates between two huge hotel/casino construction complex. Very noisy generators thunder from 5 am until 11 pm. Dust and dirty air drifting everywhere. The whole Shianokville area is the same. Chinese construction projects everywhere. Not recommend to travel there at all. Awoid if possible. Jukka 🇫🇮

        Reviewed April 01, 2019
        7.6
        Very good
        Roderick from United Kingdom
        Couple
        Deluxe Balcony
        Stayed 1 night in March 2019

        You travel through a building site to get to the hotel.”

        The first room we had reeked of sewage which was surprising considering the how well appointed and clean the hotel was and the efficiency of the staff. However we got another room overlooking the swimming pool which was excellent. The hotel does not provide food and you have to walk across a building site to the beach to get breakfast about 15 minutes. In fairness that is not the fault of the hotel but I would avoid Sihanoukville unti all the building projects are completed. It appears that hotels and casinos will dominate the town with Chinese owned or run beach venues and facilities. Personally I would only stay there en route to the islands and then leave promptly after enjoying a stay on the islands.

        Reviewed March 18, 2019

        Dear Roderick, Thank you for staying at our Hotel, and for taking your time to rate us with a review. We apologies for the problems your experienced with your first room, but great to hear that our staff solved this well, with giving you a new and better room. We hope you enjoy the rest of your trip here in Cambodia! Sincerely, OyvindM (owner)

        Responded March 21, 2019
        Grand Sihanouk Ville Hotel
        2.0
        Gregory from Australia
        Couple
        Deluxe Balcony
        Stayed 1 night in February 2019

        Don’t bother ”

        If you want a run down smoke smelling room close to construction sites then this is the place for you. Oh, if you like your sleep disturbed by Mandarin speaking gambling addicts coming home in the wee hours definitely stay here.

        Reviewed March 05, 2019

        Dear Gregori, Thank you for staying at our Hotel, and for taking your time to rate us with a small review. We apologies if your stay and our Hotel did not meet your expectations, and we apologies if you were disturb by any of the other guests. We are an International Hotel, with guests from everywhere in the world, and we all need to adapt the situation. We hope you enjoy the rest of your trip here in Cambodia! Sincerely, OyvindM (owner)

        Responded March 11, 2019
        Grand Sihanouk Ville Hotel
        2.8
        Annalisa from Germany
        Solo traveler
        Standard Double Room
        Stayed 1 night in February 2019

        A big no no”

        I strongly don’t recommend this hotel, most of the reviews are old. I found it very old, very essential and with no facilities at all. Totally not worth it the price they make you pay for. The swimming pool is the only good thing and the staff is also nice but the hotel itself it is not. Also, the area is crazy, totally under construction and they are working 24/7.

        Reviewed February 25, 2019

        Dear Annalisa, Thank you for staying at our Hotel, and for taking your time to rate us with a small feedback. Thank you extra much for the complements about our big and nice pool! We apologies if our Hotel and your stay did not meet your expectations. We use all feedback's like this to improve our service, operation and facilities. We apologies if you was disturbed by any noise from the constructions work that is happening everywhere in this city these days. We hope you enjoy the rest of your trip here in Cambodia! Sincerely, OyvindM (owner)

        Responded February 25, 2019
        Grand Sihanouk Ville Hotel
        2.4
        Mark from Australia
        Solo traveler
        Deluxe Balcony
        Stayed 4 nights in February 2019

        Terrible ”

        The linen on the bed has mould on them. The shower is over the toilet. The restaurant is closed. The whole place is a construction site. There is sewage water running across the road. Expensive hotel for not much. I'd prob say $20 a night would be ok. But I'd never stay there again

        Reviewed February 20, 2019

        Dear Mark, Thank you for staying at our Hotel, and for taking your time to rate us with a small review after your stay. We apologies for your bad stay, and thank you for the feedback your are writing to us. We use all feedback's like this to improve our service, operation and facilities. We hope you enjoy the rest of your trip here in Cambodia, and that we see you here again in the future and you will experience the "Grand Experience", which our guests normally really enjoy! Sincerely, OyvindM (owner)

        Responded February 22, 2019
        Grand Sihanouk Ville Hotel
        5.6
        Ivan from Mexico
        Couple
        Deluxe Balcony
        Stayed 7 nights in January 2019

        Updated and soon (maybe) forgotten ”

        I dare to say that it was once a good hotel. Now it is surrounded by Chinese money and their casinos, hotels and restaurants. This hotel still offers something but I would say for short stays. Feels updated, forgotten and expensive for what you get. Maybe it is during Chinese holidays, but the overall appearance of the city and this hotel is not worth the hassle of booking vacations in sihanoukville. Most of the things in the room won't work... - telephones. - TV - Sinks. Beds are hard and springs will poke. Pillows are as hard as the floor. AC is noisy all day long. Constructions going on right across the street, street that appeared to be swallowed by the earth. Staff is nice tho, apart from the front desk staff. If you could avoid this hotel... Do so. If you could avoid staying in sihanoukville... Do so

        Reviewed February 07, 2019

        Dear Ivan, Thank you for staying at our Hotel, and for taking your time to rate us wit ha long review. We apologies for all the changes that is happening in the city these days, and that our Hotel did not meet your expectations. We use all feedback's like this to improve our operation, service and facilities. We hope you enjoy the rest of your trip here in Cambodia! Sincerely, OyvindM (owner)

        Responded February 07, 2019
        Grand Sihanouk Ville Hotel
        8.8
        Excellent
        Sam from United States
        Couple
        Deluxe Balcony
        Stayed 6 nights in February 2018

        Great location”

        The Grand Waterfront is a good value primarily for its prime location, in a neighborhood full of cafes, restaurants and bars, and within easy walking distance to the Royal Palace and Wat Phnom. I had a room with a balcony, which afforded a view of the Mekong, and it was a pleasant, sunny spot from which to survey the leafy street below while having a cup of morning tea. The hotel is very close to several girlie bars, which results in a certain amount of very colorful traffic through the hotel at times, so travelers should be aware of this. One other thing to be aware of is that the walls, at least on the on the fifth floor, are paper thin and you may hear every sound your neighbor makes. The staff were always extremely helpful and courteous. The food at the hotel restaurant was ok, although the rooftop pool is little more than a plunge pool, good for cooling off on a hot day but not for swimming. The one negative remark I have is that , although I received written confirmation I would have an airport pickup, the hotel didn’t follow through on this. Overall a good value and I’d stay here again.

        Reviewed February 19, 2018

        Dear Sam Thank you for your review. It looks like you have given wrong review to wrong Hotel. We are located in Sihanoukville, since Royal Palaca and Wat Phnom is located in Phnom Penh. But, you are welcome to our Hotel in the future. Best Regards Line, Manager

        Responded February 20, 2018
        Grand Sihanouk Ville Hotel
        8.0
        Excellent
        md. from Malaysia
        Family with young children
        Standard Double Room
        Stayed 2 nights in December 2017

        good location and quiet”

        The hotel is a walking distance to the beach and have a clean swimming pool. Very near to restaurants and there is always a tuk tuk waiting outside for you to go anywhere if you don't want to walk. They have a good indian food nearby called taj mahal which is very tasty.

        Reviewed December 13, 2017

        Dear Md. Thank you for staying at our Hotel, and for taking your time to rate us with a small review. Thank you very much for the complements about our locations and clean swimming pool. We hope to see you here again in the future! Sincerely, OyvindM (owner)

        Responded February 25, 2019
        Grand Sihanouk Ville Hotel
        8.0
        Excellent
        bernard from Australia
        Couple
        Deluxe Balcony
        Stayed 2 nights in October 2017

        always good.”

        stayed many times, always good service .although rooms looking a little old. but still clean, seem to be cutting down on toiletries, and onpy 2 sachets of coffee and sugar no coffeemate or milk or tea. but lately most hotels seem to be cost cutting. i have noticed this recently as i travel a lot. still like hotel though.

        Reviewed October 24, 2017
        8.4
        Excellent
        Amitabha from India
        Couple
        Deluxe Twin With Balcony
        Stayed 2 nights in March 2017

        Nice cosy accommodation”

        Only defect: no sea view and sea beach is little away. Rooms are spacious and well equipped. Very good breakfast ( buffet) with different choices. Ideal place for relaxation. Tasty food in dinner/lunch. Very friendly staff

        Reviewed April 06, 2017
        8.4
        Excellent
        Stuart from Australia
        Solo traveler
        Deluxe Balcony
        Stayed 1 night in February 2017

        Very good value”

        The Grand is my first preference when I travel to Sihanoukville due to the price and location. There rooms do need a bit of modernisation in some cases but overall I have few prolems. The staff from the reception to the cleaners are always helful and go out of their way to make the stay as good as possible. Combine this with the proximity to the main area which is a walk away or a tuk tuk to the city, tours are available, a good and clean swimming pool and very good food is available at the restaraunt at reasonable prices. All in all maybe not the cheapest depending on time of travel but certainly a lot better than most.

        Reviewed March 16, 2017
        9.6
        Exceptional
        John from United States
        Solo traveler
        Standard Double Room
        Stayed 6 nights in March 2017

        Nice hotel”

        The Grand Sihanok Ville Hotel is fairly small, but has a nice-sized swimming pool. The restaurant is quite good, though the menu is a bit limited. However, you are within a few minutes walk of many outdoor restaurants serving barbecue, sea food, Khmer food, and pizza. Ochheuteal Beach is less than ten minutes walk and it is near the southern end of the beach side restaurants, so you can walk a few minutes and find deserted stretches of white sand beach. A building was being built next to the hotel so there was construction noise starting at about 8 am.

        Reviewed March 09, 2017
        8.0
        Excellent
        Goran from United States
        Couple
        Deluxe Twin With Balcony
        Stayed 8 nights in February 2017

        It's a nice hotel”

        Value for money. Very loud construction work as they work to expend the hotel will wake you up in the morning. Nice clean rooms but no elevator. 10 min walk to Serendipity beach. Nice swimming pool. Mediocre breakfast.

        Reviewed February 24, 2017
        8.4
        Excellent
        Stuart from Australia
        Solo traveler
        Deluxe Balcony
        Stayed 2 nights in September 2016

        Good value”

        The location allows for an easy walk to either the beach or into the town itself which was a bonus. If it's raining then there were always tuk tuks available to give you a lift. The staff were great and no question seemed to hard from local tours to transport around locally and further afield. Food was also good as was the selection which seemed to cater for most tastes. While there were some areas that need some maintenance I stayed there during the low season and those works were underway but my overall opinion was that it was great value and made even better by the staff who couldn't do enough to make both my stays worthwhile. The

        Reviewed October 18, 2016
        8.8
        Excellent
        Adrian from United Kingdom
        Solo traveler
        Deluxe Balcony
        Stayed 3 nights in August 2016

        Excellent value and breakfast”

        Lovely rooms, although the showers could be better, with balconies overlooking the pool. These are well furnished with a smart chair and table. Staff very friendly and helpful. The breakfast was superb for a small hotel. Home made yoghurt a good range of fruit and local dishes. The mash potato mixed with pumpkin was only served once which was a great shame as it was superb.

        Reviewed August 15, 2016
        8.0
        Excellent
        roger from United States
        Couple
        Stayed 4 nights in April 2015

        comfotable place near the beach”

        the pool, the breakfast, proximity to the beach

        This is a new hotel that was made relatively cheaply but with all the amenities to make a stay comfortable. Staff were friendly, pool was good for swimming and had a seperate kids section. Breakfast was a buffet which changed every day and had eggs/ omelets to order

        Reviewed April 22, 2015
        10.0
        Exceptional
        Steve from New Zealand
        Couple
        Deluxe Balcony
        Stayed 1 night in May 2014

        Excellent accommodation in all respects”

        Modern, clean, friendly

        We have been travelling in Asia for two months now and this would be in the top five. The facility is excellent, the staff couldn't be more helpful and the breakfast has lots of variety. Excellent value only a short walk from the beach and resturants

        Reviewed May 29, 2014
        8.0
        Excellent
        LEONARD from Canada
        Couple
        Deluxe Twin With Balcony
        Stayed 2 nights in January 2014

        Enjoyable”

        Location,large bathroom,attentive staff.

        This is a nice little hotel in a fairly good location. Rooms were clean and comfortable and the staff efficient. There are some good restaurants within easy walking distance and the area is not noisy at all for sleeping. I would book again for sure.

        Reviewed March 10, 2014
        12345
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        Grand Sihanouk Ville Hotel
        |Very good 7.3
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        • Very good location
        • Serendipity Beach