Recent customer comments

Filter by traveler type
Good



based on 35 reviews
  • Cleanliness 6.5
  • Facilities 8.0
  • Location 6.8
  • Room Comfort/Standard 6.4
  • Service 6.5
  • Value for money 6.6
  • Food/Dining 4.9
Sort by

Rozaki from Indonesia
Business traveler
Standard Double or Twin
Stayed 2 nights in May 2013
Clean and nice hotel in the center of Surabaya
Clean, good internet access and fare price
Reviewed May 10, 2013

Bethani from Indonesia
Group
Deluxe
Stayed one night in March 2013
nice hotel and suitable for family
clean room, easy access & family hotel
Reviewed March 20, 2013

Bambang from Indonesia
Business traveler
Superior Double or Twin
Stayed one night in February 2013
good location
good location and in town
all is average compare with the price, standard service.
Reviewed February 24, 2013

Philip from United Kingdom
Solo traveler
Superior Double or Twin
Stayed 2 nights in January 2013
Nice enough,but...
Room ok
Hotel seems to cater for Asian buiseness men.Not solo travellers/backpacker types. No wifi in room only lobby,which is hot and full of Mosquitos.No fridge in room. No cold drinks avilable in hotel at all! Not near anything of note eg shops or tourist info.
Reviewed February 05, 2013

John from United States
Couple
Superior Double or Twin
Stayed 3 nights in December 2012
Decent place with good location
location, hot water
breakfast was mediocre, location pretty good, shower had reliable hot water, comfortable bed, nice tv with a lot of channels.
Reviewed January 04, 2013

Navid from Germany
Group
Superior Double or Twin
Stayed 2 nights in April 2013
Hotel in Zentrumsnähe
guter Service, bequemes Bett
Reviewed April 11, 2013

yuyun from Indonesia
Business traveler
Superior Double or Twin
Stayed one night in May 2016
.
.
Reviewed May 26, 2016

robertus from Indonesia
Business traveler
Standard Double or Twin
Stayed 2 nights in July 2014
lokasi bagus
sepadan dengan yg dibayarkan
Reviewed October 17, 2014

Kenheart from Indonesia
Couple
Standard Double or Twin
Stayed 2 nights in July 2014
Grand Sumatera Hotel
n/a
Reviewed September 10, 2014

Johanes from Indonesia
Couple
Superior Double or Twin
Stayed one night in August 2014
Lumayan... Not Bad
bersih, nyaman, tenang
Lokasi parkir kurang enak kalau untuk mobil.
Reviewed September 01, 2014


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: