Excellent
Location rating score
"The hotel's at center of the city, clean room, friendly staffs"
gortap - November 3, 2018
Airport transfer
Located in heart of Medan
Free Wi-Fi in all rooms!
Hot tub
Air conditioning
Value for money | 8.1 |
Distance to city center | 1 km |
Location rating | 8.6 |
Nearest airport | Kualanamu International Airport (KNO) |
Distance to airport | 23.7 km |
"Best location so far right in a shopping mall"
Colin
|
August 24, 2018
"Located on top of a mall, easy to find food."
Galardo
|
August 25, 2018
"Friendly staff, great gym n breakfast yummy"
Norlilah
|
October 25, 2017
This 5-star hotel is situated in Medan, the third largest city in Indonesia and the capital of North Sumatra. The hotel’s modern conveniences include comfortable rooms and great facilities such as dining outlets, a swimming pool, and massage and spa services, and its close proximity to the Cambridge Condominiums and shopping malls makes it convenient for guests to explore the city. Places of interest include Masjid Raya Medan, Maimun Palace, Lake Toba, Cermin Beach, and the Brastagi resort area. Business travelers are also catered to as the hotel has a business center and meeting rooms.
"Kenyamanan, lokasi dan fasilitas selalu memuaskan"
Muhammad
|
May 17, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Guest's age | Extra bed |
---|---|
Infant 0-2 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 3-5 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 6 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
![]() Grand Swiss-Belhotel Medan | ![]() | Best value! ![]() | ![]() | |
Dining | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
Guest rating | Excellent 3103 reviews 8.2 Location 8.6 | Excellent 298 reviews 8.4 Location 9.0 | Excellent 458 reviews 8.3 Location 8.3 | Good 3 reviews 6.5 Location 6.7 |
Neighborhood | Medan City Center | Medan Baru | Medan Baru | Medan Kota |
Show reviews that mention
Overall, the stay was satisfying.”
Though the price is a little higher than other hotels in Medan, it's definitely worth the money you paid. And considering the hotel is newly-built so some credits go for that. The most satisfying thing for us is the cleanliness of every corner of the hotel. Besides, it's strategically located in the city and interlinked with Cambridge Mall. Another good thing is that there's a local 24/7 convenient store (IndoMart) at opposite of the hotel. In addition, the city view from the room is awesome if you're lucky enough to get the higher floor located room. Overall, the stay at Grand Swiss-Belhotel Medan was satisfying.
Dear Agoda Customers, We are privileged that you have chosen to stay at Grand Swiss-Belhotel Medan and we thank you sincerely for your constructive and fair feedback. We are looking forward to your next stay with us! Hospitality Regards, Gerasimos Perdikaris
One Night inThe Grand Swiss-Belhotel Medan”
The Grand Swiss-Belhotel Medan Hotel is the first multi facility complex of its kind in Medan ideally suited for both business and leisure accommodation in Medan. The Grand Swiss-Belhotel brings a new Food & Beverage concept to the town. The Swiss-Café located on the 1st floor. This is a contemporary style café that features a modern setting with an open kitchen concept, serving a selection of Asian And Western favorites and a daily buffet.
Dear Agoda Customers, We are privileged that you have chosen to stay at Grand Swiss-Belhotel Medan and we thank you sincerely for your constructive and fair feedback. We are looking forward to your next stay with us! Hospitality Regards, Gerasimos Perdikaris
Still a great hotel to stay in Medan”
This is my second time that I stayed in Grand Swiss Belhotel Medan. Still have an excellent service. One thing that troubled me is the airport pick up. Because there was delay in my flight schedule I have to wait for the airport pick up. The airport authority in Medan announce that the flight would be late for an hour and a half, but actually it only delay for less than an hour. So when I arrived I have to wait for around 30 minutes. Everything else is great! I can watch the Champion's league final in the Bar on 26th floor with great atmosphere. For sure I will stay in this hotel again!
Dear Agoda Customers, We are privileged that you have chosen to stay at Grand Swiss-Belhotel Medan and we thank you sincerely for your constructive and fair feedback. We are looking forward to your next stay with us! Hospitality Regards, Gerasimos Perdikaris
spacious rooms and very professionally managed”
The Grand Swiss Belhotel is situated in a perfect location and managed very professionally by General Manager David o'Hanlon and his charming assistant Maria. The hotel staff are dedicated and service-oriented professionals. Maria kindly assisted me in booking a city tour (to visit old Dutch houses) and finding transport to Lake Toba. The rooms of the hotel are spacious, comfortable and equipped with all modern conveniences. The view from the room is wonderful and it overlooks the whole of Medan. The hotel has 200 rooms and 240 staff. Everything was arranged perfectly. I have travelled through Asia for ten weeks and have stayed in many hotels. This hotel was the best by far.
Dear Agoda Customers, We are privileged that you have chosen to stay at Grand Swiss-Belhotel Medan and we thank you sincerely for your constructive and fair feedback. We are looking forward to your next stay with us! Hospitality Regards, Gerasimos Perdikaris
Excellent hotel in Medan”
i had stayed in swiss belhotel bundung last year and was quite happy so had decided to stay in swiss belhotel in medan on this trip. i was glad that i had chosen this hotel as it was better than the one in bundung. the room was spacious with a 32 inch lcd tv. the bed and bathroom was clean. there's also a free wireless internet which you can surf the net. the swimming pool was quite small so if there's some people swimming it will be very cramp. however with the hot and cold shower beside it, it could made up with the small swimming pool. there's a shopping centre beside the hotel which you can go through a door and do not need to walk outside of the hotel. there's a lot of restaurants in the shopping centre with a children playground on the top level and a mini market on the basement. there's one bad point which i would like to highlight is that there's only 3 lifts serving all the 20 floors guest which the waiting time for the lift is quite long. you had to wait for quite sometimes for the lift.
Dear Agoda Customers, We are privileged that you have chosen to stay at Grand Swiss-Belhotel Medan and we thank you sincerely for your constructive and fair feedback. We are looking forward to your next stay with us! Hospitality Regards, Gerasimos Perdikaris
Luxury hotel in Medan”
best location in medan. swiss-belhotel medan is integrated with cambrdidge city square, on of the best hang out place in medan. the room it self is very good and luxurious. free internet connection (wifi) is provided. smoking room is available. the rooftop restaurant (the edge) serves good food with the view of medan city. the view lounge and bar also good for those who want to listen to live music.
Dear Agoda Customers, We are privileged that you have chosen to stay at Grand Swiss-Belhotel Medan and we thank you sincerely for your constructive and fair feedback. We are looking forward to your next stay with us! Hospitality Regards, Gerasimos Perdikaris
One of the great hotels in Medan”
this is my first stay at grand swiss belhotel medan. i check in for deluxe room but because they upgraded me for executive deluxe because i ask for the king bed room but they run out of it. i stay there for 3 nights. the room is very pleasant. the shower and bathtub are separate and the hotel offers a complete facilities like jacuzzi, steam and sauna, pool, cafe, restaurant and many more. it also have a connecting door to cambridge mall.
Dear Agoda Customers, We are privileged that you have chosen to stay at Grand Swiss-Belhotel Medan and we thank you sincerely for your constructive and fair feedback. We are looking forward to your next stay with us! Hospitality Regards, Gerasimos Perdikaris
Great hotel with warmth service”
Swiss-belhotel Medan has a connecting access door to the Cambridge Mall since they share kavling with it. Not far from the hotel, there is other shopping mall. It called Sun Plaza. You can reach it by foot about 10 minutes, with alot of waroong/small stall all the way to your destination. In Medan you should taste its local foods which are all has great taste. Especially for you who love spicy food. Transportations are easy to get. Try Becak, their traditional transportation with motocycle and a carriage which fits for 2 person.
Dear Agoda Customers, We are privileged that you have chosen to stay at Grand Swiss-Belhotel Medan and we thank you sincerely for your constructive and fair feedback. We are looking forward to your next stay with us! Hospitality Regards, Gerasimos Perdikaris
Comfortable and convenient”
the grand swiss-belhotel medan is linked to the cambridge mall where there are many eateries. the staff are friendly and helpful and the toilets are clean too. i like the bed most of all. although i slept on the extra bed(there were three of us), i slept like a log. they need to check the drainange of the shower area tho' as it was a bit clogged. there was only a little panel window- at the side in my room. overall it was a pleasant experience and i will definitely stay there again. horas.
Dear Agoda Customers, We are privileged that you have chosen to stay at Grand Swiss-Belhotel Medan and we thank you sincerely for your constructive and fair feedback. We are looking forward to your next stay with us! Hospitality Regards, Gerasimos Perdikaris
Another option business hotel in Medan”
Its my first time to stay at Grand Swiss-Belhotel Medan.. after several times had business trip at Medan. This hotel has a spacious room, they have bathtub and shower, but I admired with their quick response. When I checked in (I requested for 1 big bed, instead of twins) the front liner informed no availability of big bed, but they organize the bed become one instead of twins.. I really appreciated.. And their concierge helped to pack the box, giving me a solution to reach the airport and ordered the taxi too.. Superb and quick response concierge ! Too bad, I am not impressed with the breakfast experience. I sat at the table for almost 15 minutes, noone asked me what would like to drink.. need me to come to their waiter station and order the tea. I request the aglio olio pasta without chili flakes, the chef said he will deliver the food to my table, after 15 mins foods not delivered - and I went to the counter again and the chef cooked my pasta with chili flakes. He said he would cook again and deliver to my table.. and guess what.. I did not get my pasta for an hour..
Dear Agoda Customers, We are privileged that you have chosen to stay at Grand Swiss-Belhotel Medan and we thank you sincerely for your constructive and fair feedback. We are looking forward to your next stay with us! Hospitality Regards, Gerasimos Perdikaris
Prompt service with smile”
This is my 2nd time stayed at this hotel. The hotel is able to keep the standard high. Strategic location at Medan city within shopping mall and restaurants (Cambridge). Comfort room and big bed with cozy bathroom make me come back for more. Great and complete facilities pool, spa, fitness, etc. Breakfast was good with lots of choices and most importantly there are also section for smokers which is great and not readily available at Swiss Belhotel in Jakarta. Service was prompt with smiles. Will come back to stay in the near future.
Dear Agoda Customers, We are privileged that you have chosen to stay at Grand Swiss-Belhotel Medan and we thank you sincerely for your constructive and fair feedback. We are looking forward to your next stay with us! Hospitality Regards, Gerasimos Perdikaris
luxury hotel with great facility”
Grand Swiss-Belhotel Medan is indeed Grand. It has excellent room and facilities. The restaurants are great especially the edge that shows the great view of Medan. The location is also strategic that we could easily reach important places in Medan. Impressive overall
Dear Agoda Customers, We are privileged that you have chosen to stay at Grand Swiss-Belhotel Medan and we thank you sincerely for your constructive and fair feedback. We are looking forward to your next stay with us! Hospitality Regards, Gerasimos Perdikaris
Nice Hotel with good location & various choice of Breakfast, local food until Jamu, Bandrek was serv”
Within 2 weeks we have already stayed in Swiss-Belhotel Lampung & Medan. Compare to the star, Lampung only 4star, but facilities better, available SDB & Clock alarm, while Grand Swiss-Belhotel Medan, claim 5 star Hotel, doesn't have the 2 items. Also the toiletries, on the 2nd day, we already used the body lotion, but no additional a new Body Lotion.
Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on Agoda. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel, especially to find our staff service to be convenient for your needs. It is encouraging to hear your feedback as our guest's satisfaction is our top priority, and sincerest thanks for your constructive feedback on hotel facilities that will help us greatly to continue improving our hotel operations. Looking forward to welcoming you back at our hotel! With hospitality regards, Hotel Management
First Class Hotel”
This is a very nice hotel with excellent service. The hotel does 'little things' right, like provide guests with a refreshing sparkling juice upon arrival. The location is good -- the hotel is attached to the Cambridge mall so there is shopping and a variety of restaurants and coffee shops very close by. The hotel does have several restaurants of its own. We ate at "The Edge", the rooftop restaurant, and had dinner al fresco. After getting over the initial sticker shock we had a delicious meal with fabulous ambiance and a great view of the city. There was no one else dining there and so we got up and danced to the Latin music with our baby. It was so much fun and the wait staff contrived to have "La Bamba" play several times for us. That meal was a highlight of the trip. The hotel's workout room is small -- they skimped here, but I think you can workout for a reduced rate at a gym in the mall next door (if you are the kind who requires lots of equipment). I mentioned that our room had a slight odor to it through the air con vent. It was bearable and we didn't mention it to the hotel staff. When we stayed at the Grand Swiss Belhotel the second time, our new room had no smell. The shuttle system is a little confusing. There is no free pickup shuttle from the airport, but the hotel will arrange one for 60,000 rupiah. There is a free shuttle to the airport from the hotel, but make plans early, the shuttle leaving at the time we wanted was full and so we had to make other arrangements. The buffet was a knockout winner. Freshly squeezed juices. Indonesian/Chinese/Western style hot food -- if you can think of it, they have it. Pastries galore. We recommend this fine hotel -- it is a good value for the money, especially when you consider the extensive breakfast buffet.
Dear Agoda Customers, We are privileged that you have chosen to stay at Grand Swiss-Belhotel Medan and we thank you sincerely for your constructive and fair feedback. We are looking forward to your next stay with us! Hospitality Regards, Gerasimos Perdikaris
Great hotel with excellent service”
this was my second stay at the grand swiss-belhotel medan and it confirmed my first impression that this was probably the best hotel to stay in if you are visiting medan for business or pleasure. rooms are good, service is good, location is good and it is very good value for money.
Dear Agoda Customers, We are privileged that you have chosen to stay at Grand Swiss-Belhotel Medan and we thank you sincerely for your constructive and fair feedback. We are looking forward to your next stay with us! Hospitality Regards, Gerasimos Perdikaris
Clean and strategic Location”
Grand Swiss BelHotel is quite impressive in terms of their cleanliness,promptness and welcoming the guest which make feel at home. The breakfast has a verity of food to select from. One good thing is there are area for smokers and non smokers in the dining hall. The best part is the shopping mall is connected to the hotel which make it very convenient for hotel guest to do some last minute shopping. I will come back to this hotel when I ever I am in Medan.
Dear Agoda Customers, We are privileged that you have chosen to stay at Grand Swiss-Belhotel Medan and we thank you sincerely for your constructive and fair feedback. We are looking forward to your next stay with us! Hospitality Regards, Gerasimos Perdikaris
beautiful and comfortable hotel ”
swiss belhotel is one of the best hotel available in medan. it is a new hotel with modern design for all the room. the room size is quite big complete with sofa and working desk and free internet connection. the breakfast is included with the room and i really enjoyed the food served. the hotel location is very ideal and i can go anywhere from here. taxis and 'becak' is always available anytime. the most i likes about staying in this hotel is the shopping mall is directly accessible to the hotel. it is very convenient for me to see my business associate in any one of the nice cafe.
Dear Agoda Customers, We are privileged that you have chosen to stay at Grand Swiss-Belhotel Medan and we thank you sincerely for your constructive and fair feedback. We are looking forward to your next stay with us! Hospitality Regards, Gerasimos Perdikaris
Good location and nice room”
I traveled with my husband and my son ( 17months). I choose this hotel because is the location is in the center of the city of Medan. Luckily, i got room in the corner, so I can see 2 sides view from our room. The staff is very nice and kind. The lobby hotel is very warm and cozy, and just a few step I can get the shopping mall with complete restaurant, shops, and especially supermarket so I can get/buy anything in fast. I rent a car in Medan, driving by my husband. but the parking space is very bad. There is no valley service in the lobby. The breakfast menu is nice and complete. Mixing with traditional food and international food. But the swimming pool is too small for a hotel like this. The gym is complete, amazing ! But for family traveling with children, they don't have a children playground to entertain the children. The price is very good than other hotel in Medan. I fully recommended to stay at this hotel !!!
Dear Agoda Customers, We are privileged that you have chosen to stay at Grand Swiss-Belhotel Medan and we thank you sincerely for your constructive and fair feedback. We are looking forward to your next stay with us! Hospitality Regards, Gerasimos Perdikaris
second but good hotel of the city”
After a long trip in java, we arrived at medan for a first night, our purpose of visit was the toba lake, and we have booked 2 days before on the net the best good value, so Grand Swiss-Belhotel Medan was the perfect place to enjoy medan- we will not regret our choice, the checkin was quite easy and efficient, the room are pretty large and pleasant. We recommend that hotel, though it is the second one of the city.
Dear Agoda Customers, We are privileged that you have chosen to stay at Grand Swiss-Belhotel Medan and we thank you sincerely for your constructive and fair feedback. We are looking forward to your next stay with us! Hospitality Regards, Gerasimos Perdikaris
Central and Excellent Service”
Having tried several other hotel in Medan, Grand Swiss-Belhotel in Medan is something I really enjoyed staying at. The spacious room, central location and the excellent service from the staffs made the business trip felt like a short getaway.
Pelanggan Agoda yang Terhormat, Suatu kebanggaan bagi kami bahwa Anda memilih untuk tinggal di Grand Swiss-Belhotel Medan dan kami mengucapkan terima kasih atas komentar Anda yang konstruktif. Kami menantikan kunjungan Anda yang selanjutnya! Salam, Gerasimos Perdikaris