21 Sep 2018
Friday
22 Sep 2018
Saturday
2 adults, 0 children
1 room
"Staff very helpful, breakfast was good."
William
April 29, 2018
See map
Excellent
Location
8.6
Removed from saved list
Grand Swiss-Belhotel Medan
Stay in the heart of Medan -
See what's nearby
Have a question for Grand Swiss-Belhotel Medan?
From 3028 reviewsSee what guests said
8.2
Recommended by 92% of guests
Airport transfer
Heart of the city
Free Wi-Fi in all rooms!
Hot tub
Room choices
8.2
Excellent
Room comfort & quality
This property is in high demand!Last booked 7 hours ago | 5 travelers are looking at this property right now
See photos and details
Superior Deluxe
...
- City view
- 35 m²/377 ft²
- 1 double bed or 2 single be...
Enter dates to see prices
See photos and details
Deluxe
...
- City view
- 30 m²/323 ft²
- 2 single beds or 1 double b...
Enter dates to see prices
See photos and details
Junior Suite
...
- Garden view
- 47 m²/506 ft²
- 1 double bed
Enter dates to see prices
See photos and details
Suite
...
- Garden view
- 80 m²/861 ft²
- 1 double bed
Enter dates to see prices
See photos and details
Double Executive Superior
...
- 38 m²/409 ft²
Enter dates to see prices
See photos and details
Double Executive
...
- 27 m²/291 ft²
Enter dates to see prices
See photos and details
Double Deluxe Executive
...
- 28 m²/301 ft²
Enter dates to see prices
See photos and details
Deluxe Single
...
- Balcony/terrace
Enter dates to see prices
See photos and details
Junior Suite
...
Enter dates to see prices
See photos and details
Twin/Double room - De Luxe - Executive - Breakfast
...
Enter dates to see prices
Have a question for Grand Swiss-Belhotel Medan?
Compare to other recommended properties
 Grand Swiss-Belhotel Medan |  |  | Best value!  | |
| Guest rating | Excellent 3028 reviews 8.2 Location 8.6 | Excellent 3012 reviews 8.2 Location 8.4 | Excellent 1673 reviews 8.3 Location 8.8 | Excellent 1044 reviews 8.8 Location 9.1 |
| Neighborhood | Medan City Center | Medan City Center | Medan City Center | Medan City Center |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
"Staff are friendly and smiley~"
Reviewed February 16, 2018
Yew from Singapore
|
GroupAn overview
This 5-star hotel is situated in Medan, the third largest city in Indonesia and the capital of North Sumatra. The hotel’s modern conveniences include comfortable rooms and great facilities such as dining outlets, a swimming pool, and massage and spa services, and its close proximity to the Cambridge Condominiums and shopping malls makes it convenient for guests to explore the city. Places of interest include Masjid Raya Medan, Maimun Palace, Lake Toba, Cermin Beach, and the Brastagi resort area. Business travelers are also catered to as the hotel has a business center and meeting rooms.
Show more
Nearest essentials
Airports
Kuala Namu International Airport (KNO)
24.3 km
1.0 hour
Ferdinand Lumban Tobing Airport (FLZ)
225.8 km
Public transportation
Medan Train Station
1.6 km
Medan Amplas Bus Station Central
7.6 km
Hospital or clinic
Herna Hospital
540 m
Pharmacy
Guardian
60 m
Convenience store
On-site
Cash withdrawal
ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less
What they offer
"Approachable staff and widespread of delicious breakfast."
MUHAMMAD R. from Singapore
|
GroupLanguages spoken
- English
- Greek
- Malay
- Chinese [Mandarin]
- Indonesian
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Sauna
- Tours
- Hot tub
- Spa
- Yoga room
- Massage
- Steamroom
- Nightclub
- Swimming pool [outdoor]
Dining, drinking, and snacking
- Bar
- Grocery delivery
- Restaurants
- BBQ facilities
- Poolside bar
- Room service [24-hour]
- Coffee shop
- Restaurant [halal]
Swimming & soaking
- Hot spring bath
Services and conveniences
- Cash withdrawal
- Dry cleaning
- Salon
- Concierge
- Laundromat
- Shops
- Convenience store
- Laundry service
- Smoking area
- Daily housekeeping
- Luggage storage
- Doorman
- Safety deposit boxes
For the kids
- Babysitting service
- Kids club
- Family room
- Swimming pool [kids]
Access
- Check-in/out [express]
- Front desk [24-hour]
- Wheelchair accessible
- Elevator
- Pets allowed
- Facilities for disabled guests
- Security [24-hour]
Getting around
- Airport transfer
- Car park [on-site]
- Taxi service
- Car park [free of charge]
- Rental car
- Car park [nearby]
- Shuttle service
Available in all rooms
- Air conditioning
- Free welcome drink
- Satellite/cable channels
- Bathroom phone
- Hair dryer
- Sewing kit
- Bathtub
- Heating
- Shoeshine kit
- Carpeting
- In-room safe box
- Shower
- Closet
- Internet access – LAN
- Slippers
- Clothes dryer
- Ironing facilities
- Smoking allowed
- Clothes rack
- Linens
- Soundproofing
- Coffee/tea maker
- Microwave
- Telephone
- Daily newspaper
- Mini bar
- Toiletries
- Desk
- Non-smoking
- Towels
- Fireplace
- On-demand movies
- Trouser press
- Free bottled water
- Refrigerator
- Wake-up service
Show less
What's nearby
Most popular landmarks
- Rahmat Museum - 40 m
- Shri Mariamman Temple - 470 m
- Vihara Gunung Timur Temple - 770 m
- Centre Point Mall - 1.22 km
- Tjong A Fie Mansion - 1.47 km
- Maimun Palace - 2.11 km
- Medan Grand Mosque - 2.51 km
- Maha Vihara Maitreya Cemara Asri - 3.64 km
- Marian Shrine of Annai Velangkanni - 7.67 km
- Maha Vihara Maitreya - 17.33 km
Closest landmarks
- Rahmat Museum - 40 m
- Cambridge Mall - 80 m
- Shri Mariamman Temple - 470 m
- Sun Plaza - 510 m
- Shri Mariaman - 580 m
- Gunung Timur Vihara - 590 m
- Bukit Barisan Military Museum - 770 m
- Vihara Gunung Timur Temple - 770 m
- Plaza Medan Fair - 890 m
- Gallery Payung Teduh - 910 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more
Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-2 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 3-5 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 6 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
Show more
Some helpful facts
Check-in/Check-out
Check-in from: 14:00
Check-out until: 12:00
Getting around
Airport transfer fee: 350000 IDR
Distance from city center: 1 km
Travel time to airport (minutes): 90
Extras
Breakfast charge (unless included in room price): 150000 IDR
The property
Non-smoking rooms/floors: Yes
Number of bars/lounges
: 1
Number of floors: 27
Number of restaurants: 2
Number of rooms : 242
Room voltage: 220
Year property opened: 2008
Most recent renovation: 2008
Show more
Real reviews from real guests
Agoda Reviews (3028)Booking.com Reviews (308)
8.2
Excellent
Cleanliness8.3
Facilities8.1
Location8.6
Room comfort and quality8.2
Service8.2
Value for money8.1
Provided by verified guests of 
Filter guest comments by:
Language
English
Bahasa Indonesia
日本語
Bahasa Malaysia
more
Room type
Junior Suite
Suite
Superior Deluxe
Deluxe
Search reviews
Now you can search for any keyword within the reviews
Showing 2636 verified guest comments
12345
9.6
Exceptional
Intan from Indonesia
Family with young children
Deluxe
Stayed 1 night in August 2018
Great location, good breakfast,comfort stay for children”
Location is great, connecting with shopping mall/department store so it’s easy to get any necessities you want
Clean and spacious room, breakfast was great
Spa fitness center and pool are among great facilities you can enjoy
Price is quite expensive though..but you get what you pay
Reviewed September 04, 2018
Dear Mrs. Intan,
Warmest Greetings from Grand Swiss-Belhotel Medan!
We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on Agoda.
We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel, especially to find our staff service to be convenient for your needs. It is encouraging to hear your feedback as our guest's satisfaction is our top priority, and sincerest thanks for your constructive feedback on hotel facilities that will help us greatly to continue improving our hotel operations. Looking forward to welcoming you back at our hotel!
With hospitality regards,
Hotel Management
Show more
Grand Swiss-Belhotel Medan
Did you find this review helpful?|
8.0
Excellent
LIZA from Malaysia
Group
Deluxe
Stayed 2 nights in August 2018
Good location”
Staff helpfull and friendly
Breakfast, lots of variety but tastewise, a little bland.
Location is a plus.
Reviewed September 03, 2018
Dear Mrs. Liza,
Warmest Greetings from Grand Swiss-Belhotel Medan!
We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on Agoda.
We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel, especially to find our staff service to be convenient for your needs. It is encouraging to hear your feedback as our guest's satisfaction is our top priority, and sincerest thanks for your constructive feedback on hotel facilities that will help us greatly to continue improving our hotel operations. Looking forward to welcoming you back at our hotel!
With hospitality regards,
Hotel Management
Show more
Grand Swiss-Belhotel Medan
Did you find this review helpful?|
8.8
Excellent
Ruthy from Indonesia
Couple
Deluxe
Stayed 2 nights in August 2018
Nice Hotel with good location & various choice of Breakfast, local food until Jamu, Bandrek was serv”
Within 2 weeks we have already stayed in Swiss-Belhotel Lampung & Medan. Compare to the star, Lampung only 4star, but facilities better, available SDB & Clock alarm, while Grand Swiss-Belhotel Medan, claim 5 star Hotel, doesn't have the 2 items. Also the toiletries, on the 2nd day, we already used the body lotion, but no additional a new Body Lotion.
Reviewed September 01, 2018
Dear Valued Guest,
Warmest Greetings from Grand Swiss-Belhotel Medan!
We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on Agoda.
We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel, especially to find our staff service to be convenient for your needs. It is encouraging to hear your feedback as our guest's satisfaction is our top priority, and sincerest thanks for your constructive feedback on hotel facilities that will help us greatly to continue improving our hotel operations.
Looking forward to welcoming you back at our hotel!
With hospitality regards,
Hotel Management
Show more
Grand Swiss-Belhotel Medan
Did you find this review helpful?|
8.0
Excellent
Galardo from Indonesia
Couple
Superior Deluxe
Stayed 1 night in March 2018
Great Location, Affordable”
Located on top of a mall, easy to find food. Convenient to go to places as it is located in the heart of the city.
Reviewed August 25, 2018
Dear Valued Guest,
Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on Agoda.
We are delighted to hear that you enjoyed our hotel and you were very pleased with the service and facilities. It is always encouraging for us to know that our team associates endeavor to exceed guest expectations as it is part of our hospitality DNA.
Thank you very much for your positive feedback. We look forward to welcoming you back in our hotel in your next visit!
With hospitality regards,
Hotel Management
Responded August 25, 2018
Grand Swiss-Belhotel Medan
Did you find this review helpful?|
8.8
Excellent
Colin from Australia
Family with young children
Deluxe
Stayed 1 night in April 2018
very recommended”
best location so far right in a shopping mall
Reviewed August 24, 2018
Dear Mr/Mrs. Colin,
Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on Agoda.
We are delighted to hear that you enjoyed our hotel and you were very pleased with the service and facilities. It is always encouraging for us to know that our team associates endeavor to exceed guest expectations as it is part of our hospitality DNA.
Thank you very much for your positive feedback. We look forward to welcoming you back in our hotel in your next visit!
With hospitality regards,
Hotel Management
Responded August 25, 2018
Grand Swiss-Belhotel Medan
Did you find this review helpful?|
8.8
Excellent
GOH from Malaysia
Group
Superior Deluxe
Stayed 1 night in August 2018
kk.lee”
Breakfast very good.
Reviewed August 16, 2018
Dear Mr/s.K.K.Lee, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on Agoda. We are delighted to read that you had an enjoyable stay in our hotel. It was a real pleasure for us to be at your service and we all look forward to welcoming you back soon! Hospitality Regards, Hotel Management.
Responded August 16, 2018
Grand Swiss-Belhotel Medan
Did you find this review helpful?|
5.2
Arif from Indonesia
Business traveler
Deluxe
Stayed 2 nights in August 2018
Average hotel”
Room had unpleasant smell, looks like not well maintained. Hotel gym only has one trackmill, which I think is a joke considering swiss-belhotel standard. Hotel provides free shuttle to train station which is good.
Reviewed August 15, 2018
Dear Mr. Arif, we would like to thank you for staying with us and for taking the time to post your comment on Agoda. It was a real pleasure for us to be at your service. We have taken a very good note of all your comments and rest assured that we have initiated an appropriate corrective action since we have to improve our facilities as we strive to exceed all of our guest expectations. We all look forward to welcoming you back soon! With hospitality regards, Hotel Management.
Responded August 16, 2018
Grand Swiss-Belhotel Medan
Did you find this review helpful?|
8.0
Excellent
Charles from Australia
Couple
Deluxe
Stayed 9 nights in July 2018
Nice being next to a shopping centre”
Staff are very professional, rooms are nice and spacious, being next to a shopping centre and having spectacular views from the restaurant at the top of the tower are definite pluses. Some slight negatives for a 5 star hotel was the deckingin the pool area required repairs and the spa pool was quite dirty.
Reviewed August 07, 2018
Dear Mr. Charles, we would like to thank you for staying with us and for taking the time to post your comment on Agoda. It was a real pleasure for us to be at your service. We have taken a very good note of all your comments and rest assured that we have initiated an appropriate corrective action since we have to improve our facilities as we strive to exceed all of our guest expectations. We all look forward to welcoming you back soon! With hospitality regards, Hotel Management.
Responded August 14, 2018
Grand Swiss-Belhotel Medan
Did you find this review helpful?|
8.0
Excellent
Catherine from Malaysia
Business traveler
Deluxe
Stayed 3 nights in August 2018
Located next to Cambridge Mall”
Location is good. But their elevator was extremely slow. Every time I had to wait for at least 4-5 minutes before the elevator reaches me and empty! Waiting for the elevator certainly has wasted a lot of my time there!
Room size was decent and the water pressure was excellent! Cleanliness can be improved though.
Reviewed August 06, 2018
Dear Mrs. Catherine, we would like to thank you for staying with us and for taking the time to post your comment on Agoda. It was a real pleasure for us to be at your service. We have taken a very good note of all your comments and rest assured that we have initiated an appropriate corrective action since we have to improve our facilities as we strive to exceed all of our guest expectations. We all look forward to welcoming you back soon! With hospitality regards, Hotel Management.
Responded August 14, 2018
Grand Swiss-Belhotel Medan
Did you find this review helpful?|
5.2
Sharon from Singapore
Couple
Deluxe
Stayed 1 night in August 2018
Room and Breakfast”
The room was musky with faded carpeting. The mattress was too soft and lumpy. The white towels were yellowish with stains. The room was extremely dark with no dressing table or mirror in the room. The spread of breakfast and quality of food was poor.
Reviewed August 06, 2018
Dear Mrs. Sharon, we would like to thank you for staying with us and for taking the time to post your comment on Agoda. It was a real pleasure for us to be at your service. We have taken a very good note of all your comments and rest assured that we have initiated an appropriate corrective action since we have to improve our facilities as we strive to exceed all of our guest expectations. We all look forward to welcoming you back soon! With hospitality regards, Hotel Management.
Responded August 14, 2018
Grand Swiss-Belhotel Medan
Did you find this review helpful?|
8.0
Excellent
Kenneth from Philippines
Business traveler
Deluxe
Stayed 1 night in July 2018
Very good”
facility showing some age. service is good.
Reviewed August 02, 2018
Dear Mr. Kenneth, we would like to thank you for staying with us and for taking the time to post your comment on Agoda. It was a real pleasure for us to be at your service. We have taken a very good note of all your comments and rest assured that we have initiated an appropriate corrective action since we have to improve our facilities as we strive to exceed all of our guest expectations. We all look forward to welcoming you back soon! With hospitality regards, Hotel Management.
Responded August 14, 2018
Grand Swiss-Belhotel Medan
Did you find this review helpful?|
8.0
Excellent
RATNAWATI from Malaysia
Business traveler
Deluxe
Stayed 2 nights in April 2018
nice location”
staff very humble and good service..enjoying the local breakfast was delicous
Reviewed August 01, 2018
Dear Mrs. Ratnawati, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for staying with us and for taking the time to post your comment on Agoda. We are delighted to read that you had an enjoyable stay in our hotel. It was a real pleasure for us to be at your service and we all look forward to welcoming you back soon! Hospitality Regards, Hotel Management.
Responded August 14, 2018
Grand Swiss-Belhotel Medan
Did you find this review helpful?|
8.8
Excellent
Peter from Australia
Couple
Deluxe
Stayed 1 night in July 2018
Fabulous Oasis in a Large City”
We had a stunning, large room on level 17 (which is a non-smoking floor, for families) with every facility and away from the incessant street noise. The inclusive breakfast was vast, overwhelming and scrumptious - every taste was catered for - and one of the best we've had. The roof-top, open-air restaurant, The Edge, had sweeping views. The menu was limited however, and we struggled to order vegetarian - how about adding a couple of veg-based options? We didn't use the pool or gym. The hotel is adjacent to a large shopping mall for those so inclined. The Concierge really went the extra mile to assist us to communicate with our pre-booked driver who didn't show, ordered us a taxi to the airport and problem-solved our lack of cash by negotiating with the driver the partial use of our own currency. Top Service! So if you really, really need to visit Medan stay here at great value for money and a million miles from the hustle and bustle outside.
Reviewed July 29, 2018
Dear Valued Guest,
Warmest Greetings from Grand Swiss-Belhotel Medan!
We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on Agoda. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel, especially to find the hotel location and staff service to be convenient for your needs. It is encouraging to hear your feedback as our guest's satisfaction is our top priority, and sincerest thanks for your constructive feedback that will help us greatly to continue improving our hotel operations.
Looking forward to welcoming you back at our hotel! With hospitality regards, Hotel Management.
Show more
Grand Swiss-Belhotel Medan
Did you find this review helpful?|
10.0
Exceptional
Benny from Indonesia
Family with young children
Deluxe
Stayed 1 night in July 2018
hotelnya bagus”
hotelnya bagus, fasilitas bagus. hanya menu sarapannya kurang bervariasi
Reviewed July 23, 2018
Yang terhormat Ibu July, Salam hangat dari Grand Swiss-Belhotel Medan! Kami ingin mengucapkan terima kasih telah memilih Grand Swiss-Belhotel Medan sebagai pilihan akomodasi Anda selama masa tinggal Anda di Medan dan meluangkan waktu untuk mengirimkan komentar Anda di Agoda. Kami senang mendengar bahwa Anda menikmati lokasi dan juga fasilitas hotel kami. Ini merupakan suatu kebanggaan bagi kami untuk mengetahui bahwa rekan kerja tim kami berusaha untuk melampaui harapan tamu kami karena ini benar-benar bagian dari DNA perhotelan kami. Komentar anda merupakan masukan yang sangat berarti bagi kami dan kami akan berusaha untuk terus meningkatkan kualitas produk dan pelayanan yang lebih baik lagi untuk semua tamu kami. Terima kasih banyak atas komentar Anda dan kami menantikan kunjungan Anda yang berikutnya di Grand Swiss-Belhotel Medan! Salam, Duco de Vries
Show more
Grand Swiss-Belhotel Medan
Did you find this review helpful?|
5.2
Susie from Singapore
Solo traveler
Deluxe
Stayed 7 nights in July 2018
NA”
NA
Reviewed July 19, 2018
Dear Valued Guest,
Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on Agoda. We are delighted to hear that you enjoyed our hotel and you were very pleased with the service and facilities. It is always encouraging for us to know that our team associates endeavor to exceed guest expectations as it is part of our hospitality DNA.
Thank you very much for your positive feedback. We look forward to welcoming you back in our hotel in your next visit!
With hospitality regards,
Duco de Vries
Responded July 20, 2018
Grand Swiss-Belhotel Medan
Did you find this review helpful?|
8.0
Excellent
suani from Indonesia
Family with young children
Deluxe
Stayed 2 nights in April 2018
Good Position”
Ok for short staying.
Reviewed June 30, 2018
Dear Mrs. Suani,
Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on Google.
We are delighted to hear that you enjoyed our hotel and you were very pleased with the service and facilities. It is always encouraging for us to know that our team associates endeavor to exceed guest expectations as it is part of our hospitality DNA.
Thank you very much for your positive feedback. We look forward to welcoming you back in our hotel in your next visit!
With hospitality regards,
Duco de Vries
Responded July 02, 2018
Grand Swiss-Belhotel Medan
Did you find this review helpful?|
7.2
Very good
Dennie from Indonesia
Family with young children
Deluxe
Stayed 1 night in May 2018
Good Price For 5 Star Hotel Only The SPA Facilities.. quite dissapointed...”
Need More Improvement On Their... SPA Facilities... The Jacuzzi is broken (With Hole on the seat), the bathroom cleanliness, the locker room
Reviewed June 28, 2018
Dear Mr. Dennie,
Warmest Greetings from Grand Swiss-Belhotel Medan!
We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on Agoda.
We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel, especially to find the hotel location, facilities and staff service to be convenient for your needs. It is encouraging to hear your feedback as our guest's satisfaction is our top priority, and sincerest thanks for your constructive feedback that will help us greatly to continue improving our hotel operations.
Looking forward to welcoming you back at our hotel!
With hospitality regards,
Duco de Vries
Show more
Grand Swiss-Belhotel Medan
Did you find this review helpful?|
10.0
Exceptional
Julida from Indonesia
Couple
Deluxe
Stayed 1 night in June 2018
Exceptional”
good hotel.. like it
Reviewed June 25, 2018
Dear Valued Guest,
Warmest Greetings from Grand Swiss-Belhotel Medan!
We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on Google.
We are delighted to hear that you enjoyed our hotel and you were very pleased with the service and facilities. It is always encouraging for us to know that our team associates endeavor to exceed guest expectations as it is part of our hospitality DNA.
Thank you very much for your positive feedback. We look forward to welcoming you back in our hotel in your next visit!
With hospitality regards,
Duco de Vries
Responded July 02, 2018
Grand Swiss-Belhotel Medan
Did you find this review helpful?|
8.0
Excellent
yong from Indonesia
Family with young children
Deluxe
Stayed 1 night in June 2018
Ms”
The air con is Abit hot, and breakfast is so lil variations
Reviewed June 18, 2018
Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on Agoda. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel, especially to find the hotel location, facilities and staff service to be convenient for your needs. It is encouraging to hear your feedback as our guest's satisfaction is our top priority, and sincerest thanks for your constructive feedback that will help us greatly to continue improving our hotel operations. Looking forward to welcoming you back at our hotel! With hospitality regards, Duco de Vries
Show more
Grand Swiss-Belhotel Medan
Did you find this review helpful?|
9.2
Exceptional
M from Indonesia
Solo traveler
Deluxe
Stayed 3 nights in May 2018
Loving the stay”
Everything was perfect expect some minor issues like the staffs and dirty swimming pool
Reviewed June 02, 2018
Dear Valued Guest,
Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on Agoda.
We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel, especially to find the hotel location, facilities and staff service to be convenient for your needs.
It is encouraging to hear your feedback as our guest's satisfaction is our top priority, and sincerest thanks for your constructive feedback that will help us greatly to continue improving our hotel operations.
Looking forward to welcoming you back at our hotel!
With hospitality regards,
Duco de Vries
Show more
Grand Swiss-Belhotel Medan
Did you find this review helpful?|
12345