Excellent 8.2
Based on 2391 reviews

Recent customer comments

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based on 2391 reviews
  • Cleanliness 8.4
  • Facilities 7.8
  • Location 8.6
  • Room comfort and quality 8.2
  • Service 8.2
  • Value for money 8.0
  • Food and dining 7.7
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Ferdaus from Malaysia
Solo travelers
Superior Deluxe
Stayed 3 nights in May 2015
Strategic location
1. Location 2. Well maintained 3. Value for money
My stay at the hotel was very pleasant. In view of its strategic location, getting around within Medan is very easy. It is also nor very far away from the train station to go to the airport. There is also a mall attached to the hotel that makes it very convenient to do my shopping.
Reviewed September 01, 2015

chee from Malaysia
Solo travelers
Superior Deluxe
Stayed 3 nights in August 2014
Not bad..
Good location. Cozy. Convenient
Convenient... has shopping mall next to it..
Reviewed August 24, 2015

MUHAMMAD from Malaysia
Business travelers
Stayed 3 nights in August 2015
It is a great hotel.
Nice, Clean & Comfortable
It is a good hotel for business & couple.
Reviewed August 23, 2015

Franciscus from Indonesia
Stayed 2 nights in August 2015
very nice hotel
efficient check in and out, staff is friendly and helpful, the location is very good, breakfast is nice and many choices
we stayed for 2 days, the room is nice and large enough, clean and comfortable, minor complained in our opinion that the light must be brighter, now is a little bit dark.However it didn't disturb us
Reviewed August 23, 2015

Aya from Japan
Business travelers
Stayed 1 night in August 2015
Cleaning not thoroughly done.
Inexpensive rate.
It was not very comfortable as the cleaning was not thoroughly done. The AC could not be adjusted somehow, and the room was too cold no matter what I did with the temperature control and fan speed etc. The gym was also very small and bit smelly.
Reviewed August 13, 2015

CYNTHIA from Singapore
Business travelers
Superior Deluxe
Stayed 5 nights in April 2015
Grand Swiss-Belhotel Medan
Reviewed August 13, 2015

Rizkina from Indonesia
Families with young children
Superior Deluxe
Stayed 1 night in August 2015
Great location and the kids love it here!
Great location, step away from the mall, and clean rooms
Fantastic, great room, and the kids love it here
Reviewed August 11, 2015

Low from Malaysia
Stayed 2 nights in August 2015
service as good as my 1st visit 1.5 years ago
Great hospitality, clean, spacious & comfort room
This was my 2nd time staying in this hotel, the last time was March 2014. I choose to come back not only the room was very comfortable with a great bathroom facilities & spacious, the hotel staff were polite, friendly & helpful, be it at the front desk, breakfast cafe, concierge, or housekeeping. A call to housekeeping was being attended to efficiently. The Cambridge Square within hotel compound was convenient for shopping and fast food. For good local food, were within walking distance of 15-20 mins to the right direction from hotel main entrance after St. Thomas school, eg local noodle, chicken rice Aman, Zuki's layer cakes, fried rice noodle, etc etc. The traffic in Medan were heavy & is a challenge to cross the road like a running chicken, the vehicles just kept coming.
Reviewed August 11, 2015

malcolm from Singapore
Business travelers
Superior Deluxe
Stayed 1 night in August 2015
Reviewed August 10, 2015

LARRY from Australia
Solo travelers
Stayed 1 night in July 2015
Great hotel
good location, great service
nice rooms and very good service, home sweet home
Reviewed August 10, 2015


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