Excellent 8.2
Based on 2389 reviews

Recent customer comments

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based on 2389 reviews
  • Cleanliness 8.4
  • Facilities 7.9
  • Location 8.6
  • Room comfort and quality 8.2
  • Service 8.2
  • Value for money 8.0
  • Food and dining 7.7
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Yoke from Malaysia
Business traveler
Stayed 7 nights in September 2013
Good environment, clean & confortable
Great stay. Always like to stay in Grand Swiss-Belhotel Medan.
Reviewed October 12, 2013

KUAH from Singapore
Family with older children
Stayed 3 nights in September 2013
Clean and affordable stay.
pleasant and affordable stay with easy access to ammenities.
Reviewed October 11, 2013

Lee from Malaysia
Stayed 3 nights in October 2013
Not up to 5 star hotel expectation
Hotel was connecting to Shopping Mall.
Didnt meet up to 5 star standard.Room was ok but small. During our stay the wifi on our floor was out of order. Gym & swimming pool was very small. Breakfast wasnt that good, serving mostly same every morning. Lobby & enterance of hotel was small for a 5 star hotel. Lifts to rooms needed to wait long due too 2 to 3 lifts operating.Overall it wasnt value for money but in Medan there isnt many 5 stars hotel too.
Reviewed October 10, 2013

Titus from Indonesia
Stayed one night in September 2013
nice room and cheap price
value for money, good breakfast selection. nice bathroom
not bad, will stay again if same price. nice pool and room/ bathroom.
Reviewed October 09, 2013

KAN from Hong Kong
Family with older children
Stayed 3 nights in August 2013
Good for value
Clean, big room and good for money
The hotel is in the city center, which is near my cousin's home. The room is clean with good security. The breakfast is nice, and front desk is helpful. Generally speaking, the hotel is not expensive, and good for money.
Reviewed October 09, 2013

Chandra from Singapore
Solo traveler
Superior Deluxe
Stayed 2 nights in October 2013
comfortable stay..!
nice and clean room, central location and good restaurants and spas near-by
the stay was good. however, there was a problem with the booking. though i ordered a deluxe room with break-fast for double occupancy, the hotel staff insisted that the rate include only one break-fast. this was bit strange, resulting in unnecessary argument.
Reviewed October 09, 2013

Yansvivi from Indonesia
Stayed one night in September 2013
nice hotel near shopping mall
near shopping mall, nice pool, nice room
nice room with nice pool, large bathroom, near Cambridge shopping mall, just lift was very slow and quite full have to wait for sometimes, but overall our stay is good.
Reviewed October 09, 2013

Jeffrey from Indonesia
Stayed 2 nights in October 2013
its ok.. have a little mall beside hotel
mall, bed, central
Reviewed October 08, 2013

Alfredo from Malaysia
Business traveler
Stayed one night in September 2013
Comfortable, Friendly staff and great locatioon.
Friendly Staff, Great location and good food.
Hotel location is right at the center, friendly staffs and attached to shopping mall.
Reviewed October 07, 2013

Yoke from Malaysia
Business traveler
Stayed 2 nights in September 2013
Clean, friendly & good environment
Will always recommend to those friend or business associate whenever they travel to Medan.
Reviewed October 07, 2013


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