Excellent 8.2
Based on 2401 reviews

Recent customer comments

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based on 2401 reviews
  • Cleanliness 8.4
  • Facilities 7.9
  • Location 8.6
  • Room comfort and quality 8.2
  • Service 8.2
  • Value for money 8.0
  • Food and dining 7.7
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Greg from United States
Solo traveler
Stayed 1 night in June 2013
Transit hotel
Breakfast buffet, Clean rooms , comfortable!
Used hotel after surf trip. Was excellent hotel and beyond my expectations. Will use this hotel again without a doubt.
Reviewed July 05, 2013

Muzakir from Indonesia
Solo traveler
Stayed 1 night in January 2013
Good hotel and romantic sky dining restaurant
Good hotel, clean and comfortable.
I had a good stay and romantic dining at a good new hotel in Medan
Reviewed July 04, 2013

June from Singapore
Solo traveler
Stayed 1 night in May 2013
Comfortable and convenient
Location, Modern, Cleanliness
Everytime I travel to Medan I would stay at this hotel. It is a modern decor hotel with comfortable rooms and it is linked to the shopping mall with easy access to food and shopping. Hotel also have a good spa for massage and for a nightcap can proceed to their rooftop bar for drinks.
Reviewed July 04, 2013

Muda from Indonesia
Stayed 2 nights in June 2013
Superb, really like the stay
close to everywhere
vey near with majapahit area, those place that selling famous medanese cake
Reviewed July 03, 2013

Benjamin from Singapore
Business traveler
Stayed 1 night in June 2013
Big comfortable room, easy access to mall
Accessibility to Shopping Mall, Distance to Airport, Big Comfy Rooms, Good Breakfast
Reviewed July 02, 2013

Willy from Indonesia
Stayed 4 nights in June 2013
Nice centralised location
Location, food, transport
Reviewed July 02, 2013

LEE from Malaysia
Business traveler
Stayed 2 nights in April 2013
Friendly Staff, Clean Room , Near To Shopping Area
Clean Room , Friendly Staff , Next To Shopping Mall
Overall nice location , room and next to shopping mall.
Reviewed June 30, 2013

Harris from Indonesia
Family with teens
Stayed 2 nights in June 2013
Pleasant Surprise
Great Room, Friendly Staff, Shopping Malls just a walking distance.
Reviewed June 28, 2013

Jan from Malaysia
Stayed 1 night in June 2013
Spacious room and bathroom
large bathroom, powerful air-cond, good breakfast spread
Reviewed June 27, 2013

Jean from Switzerland
Stayed 1 night in June 2013
First but last time at this hotel
Location, near airport
The reception staff are really unfriendly, almost rude. No welcome drink, no smile. No thank you when you check out. They are just happy when you leave their place. Furthermore in my room, the shower door didn't close properly, so each time we had a shower we had a lake in the bathroom. The staff tried to repair it, but of course couldn't do it. We finally ask for more towels to put on the floor. Is that a 5* hotel ?? Really not
Reviewed June 27, 2013


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