Grand Waterfront Hotel
Grand Waterfront Hotel
See all 33 photos

"Great location."

Shane

|

March 5, 2018

Superior Double Room - Bed Grand Waterfront Hotel
Superior Double Room - Bed
See all 33 photos
Hotel building Grand Waterfront Hotel
Hotel building
See all 33 photos
Other Grand Waterfront Hotel
Other
See all 33 photos
Bathroom Grand Waterfront Hotel
Bathroom
See all 33 photos
See map Grand Waterfront Hotel
See map
Excellent
Location
8.5
See all 33 photos Grand Waterfront Hotel
See all 33 photos
Removed from saved list
What guests are saying:
Good location. Facilities a bit tired.
Richard from Australia
Couple
Everything is nearby the hotel eg bar, street food, riverside, restaurant(within 500m)
TAN from Malaysia
Solo traveler
the pool is the best, also nice service and great location
Luminita from Romania
Solo traveler
Friendly staff, if you have a problem with your room they will fix it immediately, good location, nice skybar on the rooftop.
nicholas from United Kingdom
Business traveler
Very decent, very central. Rooms are small but spotless
Richard from Canada
Couple
I had some issues I had to resolve, the staff took care of everything while sending me on a tour around the city. By the time I was back in the evening all my tasks were taken care of by the staff. Absolutely an exceptional group!
natalia from United States
Couple
Great location. Rooms clean. Great Staff
Shane from Australia
Group
Very clean and tidy room. Excellent Housekeeping staff. The staff at reception welcoming, attentive and ever willing to please.
Yogeshwar from New Zealand
Solo traveler
Nice room without window, so quite quiet, modern elevator, tiny pool and bar on the 10th floor, lovely staff, will definitely stay here again.
nicholas from United Kingdom
Business traveler

Grand Waterfront Hotel

Excellent location
- Inside city center
- What's nearby?
Very good
From 710 reviewsSee what guests said
7.6
/
10
Excellent service
8.0
Value for money7.3
Distance to city center1.9 km
Location rating8.5
Nearest airportPhnom Penh International Airport (PNH) - Cambodia
Distance to airport9.0 km
  • Airport transfer

  • Located in heart of Phnom Penh

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
This property is in high demand!Last booked a few minutes ago | 7 travelers are looking at this property right now
Suite Double Balcony
Suite Double Balcony
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Suite Twin Balcony
Suite Twin Balcony
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Double Balcony
Deluxe Double Balcony
...
  • Room size: 22 m²/237 ft²
  • River view
  • 1 single bed
Enter dates to see prices
Deluxe Single Balcony
Deluxe Single Balcony
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Superior Double Room
Superior Double Room
...
  • Room size: 16 m²/172 ft²
  • River view
  • 1 double bed
Enter dates to see prices
Superior Double No Window
Superior Double No Window
...
  • Room size: 16 m²/172 ft²
  • No Windows view
  • 1 double bed
Enter dates to see prices
Superior Twin No Window
Superior Twin No Window
...
  • Room size: 20 m²/215 ft²
  • No Windows view
  • 2 single beds
Enter dates to see prices
Basic Suite
Basic Suite
...
    Enter dates to see prices
    Have a question for Grand Waterfront Hotel?

    What people love about the property

    • "Hotel is very decent and peaceful."

      Christopher

      |

      January 3, 2018

    • "Very surprised, great value for money and very nice."

      Dean

      |

      October 30, 2017

    • "Nice Staff, Clean and nice room"

      Yong G.

      |

      September 14, 2017

    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    More about Grand Waterfront Hotel

    More about Grand Waterfront Hotel

    "Staff very friendly & helpful"

    Gary

    |

    January 20, 2018

    An overview

    Show more

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What they offer

    "Good hotel with friendly staff."

    Chris

    |

    February 14, 2018

    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show more

    Real reviews from real guests

    Agoda Reviews (710)Booking.com Reviews (779)
    7.6
    /
    10
    Cleanliness7.4
    Facilities6.9
    Location8.5
    Room comfort and quality7.0
    Service8.0
    Value for money7.3
    Provided by verified guests of Agoda
    All languages
    All guests (710)
    All room types
    Showing 432 verified guest comments
    12345
    9.6
    Exceptional
    Garry from Australia
    Solo traveler
    Deluxe Double Balcony
    Stayed 2 nights in October 2018
    Great Views”
    Centre of town, close to everthing, would stay again
    Reviewed November 08, 2018
    5.2
    MARTIN from Czech Republic
    Couple
    Deluxe Single Balcony
    Stayed 6 nights in August 2018
    Not nice”
    Perfect location. In front of the hotel a lot of garbage, not exactly nice welcome. The staff needs to be properly trained to provide good customer care. The common areas of the hotel are not clean, staff is sleeping in main lobby. Personal items of the owners are everywhere. Rooms are poorly furnished and need big face-lift. I personally don't understand why this hotel use the word ,,Grand,, in its name. This hotel was a huge disappointment.
    Reviewed November 08, 2018
    8.0
    Excellent
    Phi-long from Australia
    Couple
    Deluxe Double Balcony
    Stayed 2 nights in November 2018
    Clean room but needs work”
    I generally stay In hostels but wanted to get away in my own private room so I tried a more upscale hotel. I wasn’t sure what I was paying for; while the room was nice with a balcony, I found that the shower floor was oddly built flooding the floor every time I took a shower or bath. The swimming pool was cold, where you can stay for about 5 mins before getting out, I would have preferred it to be warmer to enjoy my stay. My stay was ok, but would have been better to stay at a nice hostel with a private room.
    Reviewed November 05, 2018
    10.0
    Exceptional
    Zachary from United States
    Solo traveler
    Deluxe Single Balcony
    Stayed 1 night in November 2017
    Great Hotel”
    Great hotel. Very friendly and helpful staff. Breakfast was ok. Nice little bar/restaurant on the roof. Pool is nice but need to get there early or all the chairs were taken. Good value and right in the thick of Phnom Penh.
    Reviewed October 30, 2018
    5.6
    Paul from United States
    Solo traveler
    Superior Twin No Window
    Stayed 3 nights in October 2018
    Serious security issues at this hotel. Came back from breakfast to find a lady in my bathroom. ”
    She was not a member of hotel staff and ultimately stole $80 from me. Hotel staff refused to show me security video and refused to contact police. She was clearly granted access to my room by hotel security. Be careful with your valuables if you stay here.
    Reviewed October 26, 2018
    7.6
    Very good
    Darren from Ireland
    Solo traveler
    Deluxe Double Balcony
    Stayed 3 nights in April 2018
    Check everything”
    Good hotel great staff pity about the owner who doesn't spend money fixing the simpliest of things like the door locks or securing your safe to the wall, you can pick them up and run away with them because most door locks are damaged and open with the slightest of touches, I had no working lock the second time I visited and when I asked the staff they said "boss no spend money" and they patched it up after some time explaining I need to lock the door, lucky I do not travel with anything of value or I'd be a security gaurd on my hols, besides that everthing was great. I tried to change rooms but they were booked out maybe I was the unlucky one who got stung with the last room with no working lock.
    Reviewed October 25, 2018
    3.6
    Graham from United Kingdom
    Couple
    Deluxe Single Balcony
    Stayed 7 nights in October 2018
    Acceptable”
    BEWARE this hotel. I reported an incidence of theft from my room and was treated appallingly by the hotel reception staff. I asked for an incident report form and they refused. I asked them to call the Police they refused. They said they did not have a phone number for the Police. I asked for a staff member to come to my room which they did not wish to do. Eventually a receptionist came to my room as I refused to move from the Front Desk and they did not wish for a scene as other guests were checking in. They told me to go to the Police. I said I would do after they had acknowledged I was making a complaint. The Reception staff were in constant conversation with the Manager by phone and would not issue me with any written paperwork to say I was making a formal complaint of theft. I had to find the local Police Station where the member of staff was sleeping and did not speak English. In the morning I spoke with the Manager who said that the Hotel was not responsible for issuing reports
    Reviewed October 23, 2018
    8.4
    Excellent
    Adi from Indonesia
    Couple
    Superior Twin No Window
    Stayed 2 nights in March 2018
    An excellent value hotel”
    Excellent location to explore night life, hotel is clean and friendly staff. Recomended budged hotel
    Reviewed October 18, 2018
    9.6
    Exceptional
    Prasan from Australia
    Solo traveler
    Superior Twin No Window
    Stayed 7 nights in September 2018
    A place to stay in Phnom Penh”
    Great location, friendly staff, great breakfast choices, beautiful from the roof top swimming pool, affordable.
    Reviewed October 10, 2018
    6.8
    Good
    Alexander from Australia
    Couple
    Superior Double No Window
    Stayed 1 night in October 2018
    Comfortable stay in a basic room with out a window. ”
    This wasn't a problem for us however 2nd floor was very noisy and we had disrupted Sleep.
    Reviewed October 08, 2018
    8.8
    Excellent
    Will from Australia
    Couple
    Superior Double Room
    Stayed 2 nights in September 2018
    Excellent”
    Great location, short walk to night markets and street food. Pool on the roof is nice overlooking the river. Rooms got a bit stuffy but not bad at all.
    Reviewed October 07, 2018
    10.0
    Exceptional
    Zulkefli from Malaysia
    Couple
    Deluxe Double Balcony
    Stayed 2 nights in September 2018
    Awesome”
    I will stay at this hotel again in future - staff are very helpful and friendly. TQsm...
    Reviewed October 01, 2018
    3.6
    Jiri from Czech Republic
    Couple
    Superior Double No Window
    Stayed 1 night in September 2018
    Lizards everywhere”
    There were lizards everywhere we had to change to a new hotel Sun & Moon. Similar price and much more better, cleaner without bugs in the room.
    Reviewed October 01, 2018
    6.8
    Good
    Linden from France
    Solo traveler
    Superior Double No Window
    Stayed 5 nights in September 2018
    Good”
    Breakfast could have a little bit more European influence. No iron or ironing board. A must in a 4 star hotel !!! I asked for an upgrade because the room should never be on the market!! New room key issued, opened the door to find it was occupied!! I could have taken anything from that room!! No acceptable !!
    Reviewed September 28, 2018
    8.4
    Excellent
    Julian from United Kingdom
    Solo traveler
    Deluxe Double Balcony
    Stayed 2 nights in September 2018
    Pleasant but internet poor”
    Well located and reasonable rooms, spoiled however by poor internet - may be it was just a bad day as each floor had two boxy things...
    Reviewed September 24, 2018
    6.8
    Good
    Dong from Singapore
    Group
    Superior Twin No Window
    Stayed 1 night in September 2018
    Good”
    Good location. Breakfast starting at 7am is a bit late. One of the better toilet but no hooks for towel or clothings... My Indian friend was very offended by restaurant staff that he checked out of hotel. Front desk staff quite friendly.
    Reviewed September 19, 2018
    7.6
    Very good
    Marcus from Sweden
    Couple
    Superior Double Room
    Stayed 2 nights in September 2018
    Good location”
    Good location at the Riverside. Staff was friendly and helpful during our 3 Days stay. Nice view from the rooftop swimmingpool but they need to fix the broken tiles and Clean the glass wall. Cleanliness ok, but could be slightly better in the rooms. Breakfast had a nice selection but big difference from day to day what they offer. If unlucky you get a day/time with only asian breakfast food :( + Location +Swimmingpool with view +Staff -Mouldy smell in Twin bed room without windows -Wifi is not Always working -Noisy outside the room sometimes, doors dont dampen sound enough.
    Reviewed September 17, 2018
    8.0
    Excellent
    BERNARD from Malaysia
    Solo traveler
    Superior Twin No Window
    Stayed 1 night in September 2018
    Overall Satisfactory”
    I have no negative comment on this premise and hope they keep up with the good works .
    Reviewed September 14, 2018
    4.0
    Eric from United Kingdom
    Couple
    Superior Double Room
    Stayed 2 nights in August 2018
    Acceptable”
    The hotel was meant to be a 4 star but is far from that. When we checked in we found the room was very tiny the wardrobe doors and drawers were broken and wouldn't close or fit however when we went into the en-suite the shower was hanging off the wall. We told them immediately and they moved us to another room which was meant to be an upgrade. It was a bit bigger and had a balcony but the fittings weren't in much better condition. The next morning we checked out not bothering to stay the second night we moved to another hotel.
    Reviewed August 29, 2018
    7.2
    Very good
    Pisutth from Thailand
    Solo traveler
    Deluxe Single Balcony
    Stayed 1 night in August 2018
    Good location ”
    Ok
    Reviewed August 28, 2018
    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss