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Grand West Sands Resort & Villas

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Very good7.5
Based on 3278 reviews
Grand West Sands Resort & Villas
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Lobby
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beach
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7.5 Very good guest rating
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"Nice Villa! Good services! We will choose this Villa when..."

wai S.Hong Kong
Swimming pool
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6.8 Good location
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6.8Location
  • 450 meters to the beach

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Deluxe Pool Villa 3-Bedroom
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  • Garden view
  • 150 m²/1615 ft²
  • 2 single beds and 2 king be...
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Deluxe Pool Villa 2-Bedroom
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  • Garden view
  • 130 m²/1399 ft²
  • 2 single beds and 1 king be...
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Penthouse Pool Suite 3-Bedroom
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  • Garden view
  • 209 m²/2250 ft²
  • 2 single beds and 2 king be...
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Penthouse Pool Suite 4-Bedroom
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  • Garden view
  • 235 m²/2530 ft²
  • 2 single beds and 3 king be...
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Luxury Pool Villa 3-Bedroom
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  • Garden view
  • 270 m²/2906 ft²
  • 2 single beds and 2 king be...
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Luxury Pool Villa 4 Bedroom
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  • Garden view
  • 270 m²/2906 ft²
  • 4 single beds and 2 king be...
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Luxury Pool Villa 2-Bedroom
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  • Partial sea view
  • 180 m²/1938 ft²
  • 2 single beds and 1 king be...
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Luxury Suite 2-Bedroom
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  • Garden view
  • 140 m²/1507 ft²
  • 2 single beds and 1 king be...
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Deluxe Family Residence
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  • Garden view
  • 70 m²/753 ft²
  • 1 king bed and 1 bunk bed
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Deluxe Suite 1-Bedroom
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  • Garden view
  • 52 m²/560 ft²
  • 1 king bed
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Nearest essentials

Airports
  • Phuket International Airport (HKT)
  • 910 m
  • Krabi International Airport (KBV)
  • 74.1 km
Hospital or clinic
  • Thalang Hospital
  • 10.9 km
Pharmacy
  • Pharmacy
  • 2.4 km
Convenience store
  • On site
Cash withdrawal
  • ATM on site

More about Grand West Sands Resort & Villas

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Verified guest reviews

Agoda Reviews (3278)Booking.com Reviews (447)
Filter by guest type:
Cleanliness7.7
Facilities7.8
Location6.8
Room comfort and quality7.9
Service7.9
Value for money7.6
Food and dining7.2
Provided by verified guests of Agoda
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Showing 3043 verified guest comments
12345
10.0
FERENC from Spain
Family with young children
Deluxe
Stayed 1 night in September 2017
Everything perfect
Only low cars for bring us to the room or restaurant
Reviewed September 25, 2017
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9.6
ABU from Oman
Family with young children
Deluxe Family Residence
Stayed 1 night in September 2017
Great hotel, you can spend an entire day in it and
The hotel is huge and you can do alot of things inside starting with the jungle splash water park to having a swim on its shores! Breakfast is amazing and the rooms are very clean. My Kids loved it!!! I will only book and stay at this hotel when I go to Phuket again.
Reviewed September 09, 2017
Dear Abu, We appreciate your feedback and we are happy to know that you had such a wonderful time with your family. It was a pleasure looking after you and we look forward to seeing you again soon. Sincerely, Grand West Sands Resort & Villas Phuket
Responded September 13, 2017
Grand West Sands Resort & Villas
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7.6
Wan from China
Family with teens
Deluxe Pool Villa 2-Bedroom
Stayed 1 night in October 2016
Nice Villa but restuarant needs big improvement
Location looks close to airport but actually not 'cause of the road direction which needs to take about 30 minutes if starts from airport. Villa is nice, staffs are nice, but the restaurant inside the villa area by the seaside really sucks. Lack of food choices, food are bad...... difficult to go outside for meal since the villa area is quite far from other spots.
Reviewed September 06, 2017
Dear Wan, Thank you for your constructive feedback. We do regret that the Restaurant food is not up to your expectations. We have done several enhancements to improve our food quality since your last stay in 2016. We hope to have the opportunity to welcome you back again soon to experience these improvements. Sincerely, Grand West Sands Resort & Villas Phuket
Responded September 12, 2017
Grand West Sands Resort & Villas
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9.2
Kung from China
Family with young children
Deluxe Pool Villa 3-Bedroom
Stayed 2 nights in August 2017
Rest hotel
Location is not good. But very relax. The swimming pool in villa is very good. Staff is very nice and helpful.
Reviewed September 04, 2017
Dear Kung, We are glad that you had a relaxing stay in one of our Villas. Thank you for your kind words about our staff being nice and helpful. This motivates them even further knowing that their efforts are being appreciated. We really value your feedback and we look forward welcoming you again soon. Sincerely, Grand West Sands Resort & Villas Phuket
Responded September 07, 2017
Grand West Sands Resort & Villas
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5.6
Alice from Hong Kong
Family with young children
Deluxe
Stayed 2 nights in August 2017
The slpash jungle park is Good ,but quite expensiv
We stayed 3D2N room is small looks old ... The staffs are not helpful ,they are Not helpful !!! Breakfast restaurant is very far away from the room ,and the golf car is not enough support ....we usually walk by self
Reviewed September 03, 2017
Dear Alice, Thank you for your feedback. We are sorry to hear that you found our staff not helpful. Your experience is totally different compared to what majority of our guests frequently comment about our helpful staff. We are not in any way complacent about this and we will surely discuss your comments with our team. We sincerely apologize for the inconvenience caused. We hope that in the future you give us the pleasure of welcoming you back to a better and much improved Grand West Sands. Sincerely, Grand West Sands Resort & Villas Phuket
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7.2
Cheuk from Hong Kong
Group
Luxury Suite 2-Bedroom
Stayed 1 night in August 2017
Facilities getting old
The resort is located close to airport (runway). The jet engines sound is most disturbing when you are trying to sleep.
Reviewed August 25, 2017
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8.4
wai from Hong Kong
Family with young children
Penthouse Pool Suite 3-Bedroom
Stayed 3 nights in August 2017
Water Park Villa for kids!
Nice Villa! Good services! We will choose this Villa when we go to Phuket again!
Reviewed August 24, 2017
Dear Wai, Thank you for leaving us a fantastic review. We are happy to know that you enjoyed our relaxing and private Villas - ideal for groups of friends and families. It will be our pleasure to welcome you again soon to enjoy our hospitality once more. Sincerely, Grand West Sands Resort & Villas Phuket
Responded August 29, 2017
Grand West Sands Resort & Villas
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10.0
Rashed from United Arab Emirates
Family with young children
Deluxe Family
Stayed 3 nights in August 2017
Great Location , Rooms and Facility
My kids love this hotel , out of 4 different hotels we stayed this 2 weeks vacation in Thailand . The fact that i booked online a 2 deluxe rooms , but when we reached there as if they upgrade us to a family room , with 3 rooms and living room for the same amount without extra charges . Kids Like the area because too much area to walk and discover . They loved the Splash Jungle Water . Food is acceptable for us , facilities are ok , thought we have to walk too much far . Overall that 3 nights is not enough , and we hope to come back again in this Hotel next time .
Reviewed August 24, 2017
Dear Rashed, Thank you for your pleasing comments. We appreciate your feedback and we are happy to know that your family had such a wonderful time during your stay. It gives us immense pleasure to know that our guests leave our hotel satisfied. It will be our pleasure to welcome you back again soon. Sincerely, Grand West Sands Resort & Villas Phuket
Responded August 29, 2017
Grand West Sands Resort & Villas
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4.0
brooke from Hong Kong
Family with young children
Deluxe Family Residence
Stayed 1 night in August 2017
Misleading, not a 5 star resort!
Not a 5 star resort, very tired and run down. Our room (Family deluxe suite) had no balcony and only queen size bed not king as specified, room wasn't very clean and very boring, no art on wall and furniture old and tatty needs a refurbishment. We asked to be moved to another room with balcony which we did but we were right on the end over looking construction and the furtherest apartment away from the beach and still not a king size bed. Pool area tired, no music no staff to serve drinks etc. The breakfast was good and service was friendly. Would only recommend if you know what to expect and close to the water theme park. Photos on Agoda are misleading and the room looks nothing like the photos. Will not book through this site again as it has happened to us before in Amsterdam, but thought it was just a one off mistake, obviously not.
Reviewed August 22, 2017
Dear Brooke, Thank you for taking time to leave your comments. We apologize that we did not live up to your expectations. Your comments have been shared with the entire team and be assured that each area of concern will be thoroughly reviewed. Once again, thank you and we hope that in the future you give us the opportunity to serve you better. Sincerely, Grand West Sands Resort & Villas Phuket
Responded August 29, 2017
Grand West Sands Resort & Villas
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8.8
Amr from Qatar
Family with young children
Deluxe
Stayed 6 nights in August 2017
overall i was satisfied for my 1 week staying in t
positive: good facilities, location near airport ( 20 minutes) and clean rooms. special thanks for the chef for his italian pizza. negative: 1) while raining, cars service are too slow and not always available. 2) i have asked for room service for emergency matter. They came to my room after 2 hours (after 6 calls). 3) Food quality is not so good ( i was mainly depending on the pizza from the italian chef). 4) Most of the time due to the construction within the hotel, you would estimate noise and labours within the hotel area. 5) During my check out process, receiption has asked me to pay for mini bar items which i paid it before.
Reviewed August 19, 2017
Dear Amr, Thank you for your valuable feedback. We are happy to hear that overall you were satisfied with your stay. We are sorry to hear about all the inconvenience caused you. We will address your comments with the appropriate teams and we assure you that we are constantly seeking ways to improve our service. Once again thank you and we look forward welcoming you back in the near future. Sincerely, Grand West Sands resort & Villas Phuket
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Grand West Sands Resort & Villas
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