Grand Xing Imperial Hotel
Free Wi-Fi

Grand Xing Imperial Hotel

H. Montinola St., Muelle Loney, Iloilo City, City Proper, Iloilo, Philippines, 5000
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    Swimming pool [outdoor] Grand Xing Imperial Hotel
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    Grand Xing Imperial Hotel Reviews

    8.3
    Excellent
    /10
    (173 reviews)See what guests said
    6.0
    Review score

    "Staff are great friendly and anticipates your every need."

    Jiyan S.

    -

    April 23, 2018

    8.5
    Excellent cleanliness
    Recommended by 92% of guests

    Things you’ll love about Grand Xing Imperial Hotel

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    • Breakfast [free]

    Excellent
    Location
    8.3
    See map
    Excellent location
    Popular
    Nearby
  • Iloilo Museum380 m
  • Calle Real650 m
  • Iloilo City Hall800 m
  • Smallville Complex2.05 km
  • SM City Iloilo2.54 km
  • St Anne Parish Church2.8 km
  • The Molo Mansion2.92 km
  • Jaro Cathedral3.28 km
  • Central Philippine University5.77 km
  • Camina Balay Nga Bato6.12 km
  • This property is in high demand!

    Booked 15 times since yesterday | 6 travelers are looking at this property right now

    Value for money8.2
    Location rating8.3
    Nearest airportIloilo International Airport (ILO)
    Distance to airport16.6 km
    Property overview

    Situated in the City Proper area, Grand Xing Imperial Hotel is the perfect place to experience Iloilo and its surroundings. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.

    Take advantage of a wealth of unrivaled services and amenities at this Iloilo property. For the comfort and convenience of guests, the property offers free Wi-Fi in all rooms, 24-hour security, daily housekeeping, wheelchair accessible, 24-hour front desk.

    Step into one of 83 inviting rooms and escape the stresses of the day, A selection of amenities can be found in most rooms, inlcuding bathroom phone, complimentary instant coffee, complimentary tea, slippers, television in bathroom. The property offers fantastic facilities, including outdoor pool, massage, karaoke, to help you unwind after an action-packed day in the city. With an ideal location and facilities to match, Grand Xing Imperial Hotel hits the spot in many ways.

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    Rooms available at Grand Xing Imperial Hotel

    West Wing Premier Queen Room
    West Wing Premier Queen Room
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Queen Room
    Queen Room
    ...
    • Room size: 20 m²/215 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    West Wing Deluxe Twin Room
    West Wing Deluxe Twin Room
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    Deluxe Queen Room
    Deluxe Queen Room
    ...
    • Room size: 38 m²/409 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    West Wing Superior Twin Room
    West Wing Superior Twin Room
    ...
    • Room size: 34 m²/366 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 29 m²/312 ft²
    • Shower
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Room size: 34 m²/366 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    West Wing Imperial Room
    West Wing Imperial Room
    ...
    • Room size: 33 m²/355 ft²
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    East Wing Business Twin Room
    East Wing Business Twin Room
    ...
    • River view
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    East Wing River View Suite
    East Wing River View Suite
    ...
    • River view
    • 1 queen bed
    Enter dates to see prices
    Have a question for Grand Xing Imperial Hotel?

    What people love about Grand Xing Imperial Hotel

    • 10.0
      Exceptional

      "Great room, very affordable price."

      Margarita

      |

      December 23, 2018

    • 6.4
      Good
      Staff 

      "The staff are great."

      Jiyan S.

      |

      April 23, 2018

    • 8.4
      Excellent

      "Very relaxing."

      Jerry

      |

      April 30, 2018

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    More about Grand Xing Imperial Hotel

    More about Grand Xing Imperial Hotel

    7.2
    Very good

    "The room, bed and bathroom were comfortable."

    Thomas

    |

    December 7, 2018

    Read more reviews

    What they offer

    10.0
    Exceptional

    "Overall, our stay was great because of the spacious room and..."

    JOHNINO M.

    |

    May 20, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Grand Xing Imperial Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (173)Booking.com Reviews (148)
    8.3
    /
    10
    Cleanliness8.5
    Facilities8.2
    Location8.3
    Service8.1
    Value for money8.2
    All languages
    All guests (173)
    All room types
    Showing 75 verified guest comments
    1234
    9.2
    Exceptional
    Maria from Philippines
    Family with young children
    West Wing Deluxe Twin Room
    Stayed 1 night in May 2019

    Worth the pay”

    The room is clean and staffs are friendly. Menu rate is quite affordable. I was expecting that everything will provided from toiletries and all so that guests can just have themselves to stay but jotel slippers are not available. But all in all it was a very good stay.

    Reviewed May 10, 2019
    9.2
    Exceptional
    Katrina from Philippines
    Family with teens
    West Wing Imperial Room
    Stayed 2 nights in April 2019

    very good hotel”

    if you want an adjoining room you can get a suite adjoining a standard room.l, Very suitable to families who want to stay close since you cannot use your key to go to other floors but your own. My family enjoyed the stay. There is even a very good spa, great ambiance and great therapists at a reasonable price.

    Reviewed April 22, 2019
    8.4
    Excellent
    Patrick from Philippines
    Business traveler
    East Wing Business Twin Room
    Stayed 2 nights in April 2019

    Very good but somenof your people can use some training ”

    I was very satistied with my stay at your hotel but sadly on my last day, one of your maintenance woman ruined it, in the middle of breakfast she staryed sweeping the floor of the restaurant, i thought she was just cleaning some spill but no, she was doing regular sweeping, Where is their sense of hygiene and courtesy to customers..?!?! The level of airborne dust that sweeping creates or bring up is just beyond description. I understand the need to clean but why do it at a time when guests are eating, there was no spills or any visible dirt on the floor that required immediate sweeping

    Reviewed April 18, 2019
    8.0
    Excellent
    Jonathan from Philippines
    Solo traveler
    Premier Twin
    Stayed 1 night in March 2019

    Mid luxury hotel that is accomodating and uber comfy”

    The hotel is new and has delightful toiletries. They don't provide hotel slippers nor shave and cotton buds but the toiletries are nice and classy. The room is also wide and spacious with very comfortable bed. It is also quiet and you think you are the only guest of the hotel. They have nice gym and a spa attached to it. The swimming pool is also nice. I like the breakfast buffet and the coffee is great tasting. I checked in early and they accomodated me without hesitation. I think I will return again soon.

    Reviewed March 07, 2019
    9.2
    Exceptional
    Adele from United States
    Couple
    West Wing Premier Queen Room
    Stayed 3 nights in February 2019

    Employee are out to please. ”

    Employees are always greeting guests and willing to answer any questions given. The breakfast was good to start the day. Small choices of Filipino food that chance a little daily. Waiters/Waitress is very accommodating. Close to a SM mall and places go eat. Cons - they only leave one thin toilet paper roll in the bathroom. If you need, more, you need to call housekeeping. Also, no tissues in the room. Bathmat is pretty tattered.

    Reviewed February 19, 2019
    10.0
    Exceptional
    Jofer from Philippines
    Family with teens
    West Wing Imperial Room
    Stayed 1 night in February 2019

    Exceptional”

    We booked two rooms, Superior and Imperial Suite, for an overnight stay, and my family and I were all in agreement that this was one of the best weekends we've ever spent in a hotel. The staff were pleasant and friendly, the food was great, and the rooms were amazing. I'd definitely recommend this place to a friend and will go back later this year.

    Reviewed February 03, 2019
    10.0
    Exceptional
    Andrea from Philippines
    Family with young children
    Premier Twin
    Stayed 1 night in March 2019

    Exceptional”

    I enjoyed my stay, nice pool, delicious buffet breakfast. Our room is very comfy and love the amenities. Lastly the staff are very accommodating and friendly

    Reviewed April 24, 2019
    8.4
    Excellent
    May from Philippines
    Business traveler
    East Wing Business Twin Room
    Stayed 1 night in April 2019

    Excellent”

    Staff should me more friendly and cooperative. But hotel facilities ate great and value for money. Staff service was poor especially those ladies in the 6th floor except those male personnel who are very friendly. I’ve noticed female staff seems too heavy for them to smile even the ground lobby manager - her face is so heavy and burdensome.

    Reviewed April 21, 2019
    8.0
    Excellent
    Rogelio from Philippines
    Business traveler
    West Wing Premier Queen Room
    Stayed 1 night in April 2019

    My stay”

    Good stay and accommodating staffs , except for an incident when a 2 male stranger Knocks to my hotel room, looking for a room . This is so scary for a visiting person like me! Even though there is a DO not Disturb sign on my door. I complained through a phone call and through a visit in the front staff , but It was not addressed and I have to talk with the supervisor on duty. Leaving an impact that there is a Security issue in the hotel.

    Reviewed April 12, 2019
    4.0
    roel from Philippines
    Family with young children
    Queen Room
    Stayed 2 nights in April 2019

    No wifi!”

    We stayed for 2 days last April 8-10, 2019 without wifi connections, no avail even their vip connections, less concerns in staff, we called for a doormat/ rug in a bathroom but nobody came. Having difficulty in calling the receptionist. A bit higher room rates comparing to other 3 star hotels but the service is poor. On our check out staff came to our room using their access key card to check in advance, luh w/out knocking and asking our permission.

    Reviewed April 11, 2019
    6.4
    Good
    Camela from Philippines
    Couple
    West Wing Imperial Room
    Stayed 1 night in April 2019

    Friendly Staff, Delayed Check-in, Okay Food”

    The staff warmly greets you and always smile but the check-in was a looooong process. Almost took us 40mins which should have been compensated by late checkout. Room service food was delicious but breakfast buffet, not that memorable. Pool view is great but not that large to accommodate number of guests, checked in on a weekend and they're also accepting walk-ins. Stayed for 1 night.

    Reviewed April 27, 2019
    7.2
    Very good
    Thomas from Germany
    Business traveler
    West Wing Premier Queen Room
    Stayed 3 nights in November 2018

    To load, to many events, poor breakfast”

    we were for 3 nights there and every night there were some events. Load music and load drunken people on floors. You couldn't sleep well. the room, bed and bathroom were comfortable. The gym was perfect. the breakfast was very poor of choice and worst of value. Better to have breakfast outside.

    Reviewed December 07, 2018
    8.4
    Excellent
    CATHERINE from Philippines
    Family with young children
    East Wing Business Twin Room
    Stayed 1 night in March 2019

    GREAT LOCATION WITH POOL WARMER”

    The Hotel is near the bank, near the main road, near shopping malls, near Public market. Theres no hassle in check in and out. Theres a pool warmer.

    Reviewed March 22, 2019
    10.0
    Exceptional
    JOHNINO from Philippines
    Family with young children
    West Wing Premier Queen Room
    Stayed 1 night in May 2018

    till next time!”

    overall, our stay was great because of the spacious room and the pool area. the hotel is located within the city. the buffet breakfast was also great. my only suggestion is a dental could have been provided. thank you once again.

    Reviewed May 20, 2018
    9.2
    Exceptional
    Reinalissa from Philippines
    Couple
    West Wing Premier Queen Room
    Stayed 2 nights in February 2018

    New Oasis in the City of Love”

    Newly built five star hotel in a great location. Spacious room with card-activated elevators. Thoughtfully made and soundproof rooms. Swimming pool looks great. Food are delicious but chairs at the dining are bulky. Staff needs to be more attentive at the dining area. Comfy beds & pillows. Value for money. Highly recommended.

    Reviewed February 16, 2018
    9.6
    Exceptional
    Feliciano from Philippines
    Family with young children
    East Wing Business Twin Room
    Stayed 1 night in May 2019

    fantastic”

    excellent

    Reviewed May 06, 2019
    9.6
    Exceptional
    Clotilde from Philippines
    Solo traveler
    East Wing Business Twin Room
    Stayed 1 night in May 2019

    Very good ”

    Brightness of light s in room

    Reviewed May 04, 2019
    10.0
    Exceptional
    Cheun from Philippines
    Business traveler
    West Wing Imperial Room
    Stayed 1 night in April 2019

    Highly recommended”

    Me and my son enjoyed staying at the suite room Will definitely book again .but i do hope pool access is available soon... Staff were nice...

    Reviewed April 25, 2019
    8.0
    Excellent
    Joel from Philippines
    Business traveler
    West Wing Deluxe Twin Room
    Stayed 5 nights in October 2018

    Quiet place to stay.”

    Courteous, good front desk staff services with smiling faces. Door (rm. 617) was hard to lock though...had to pull door handle to secure. Card keys expired easily, had to come down to front desk many times just to have keys updated. Eggs-to-order cooks were gone most of the time. Excellent swimming pool and staff. also courteous, and with smiling faces.

    Reviewed November 04, 2018
    6.4
    Good
    Sharon from United Kingdom
    Family with young children
    West Wing Premier Queen Room
    Stayed 1 night in April 2019

    nice place ”

    Nice place but I didn’t sleep well as the noise was so loud outside next building of the hotel until 4am.and the breakfast was so disappointing not that much choices.

    Reviewed April 21, 2019
    1234
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    • Excellent location
    • Iloilo Museum