Granda Suites Hanoi
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8.5
Excellent
10.8% this month
/10
(271 reviews)See what guests said
See map
8.6
Excellent
Location rating score
Excellent location
Parking
FREE
  • Vietnam Museum of Ethnology1.53 km
  • One Pillar Pagoda4.73 km
  • Ho Chi Minh Mausoleum4.94 km
  • Temple of Literature5.04 km
  • Vietnam Fine Arts Museum5.12 km
  • West Lake5.4 km
  • Hoa Lo Prison6.14 km
  • St. Joseph's Cathedral (Nha Tho Lon)6.39 km
  • Old Quarter6.48 km
  • Hoan Kiem Lake6.7 km
  • agodaHomes
    Free Wi-Fi

    Granda Suites Hanoi

    No. 16, Dich Vong Hau Street, Cau Giay district, Cau Giay District, Hanoi, Vietnam, 10000 - See map
    Exceptional reputation
    Recommended by 90% of guests
    Excellent cleanliness
    8.9 rating for cleanliness
    Excellent service
    8.8 rating for service
    Excellent facilities on premise
    8.7 facilities on premise
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Separate living room

    • Blackout curtains

    Cheaper than 97% of all properties in Hanoi in the last 24 hoursCompared to 8,074 Hanoi properties at Agoda for various dates
    Value for money9.0
    Location rating8.6
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport10.5 km

    Rooms available at Granda Suites Hanoi

    One-Bedroom Apartment
    One-Bedroom Apartment
    ...
    • Room size: 45 m²/484 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Deluxe Apartment
    Deluxe Apartment
    ...
    • Room size: 45 m²/484 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Standard 1 Bedroom Suite
    Standard 1 Bedroom Suite
    ...
    • Room size: 40 m²/431 ft²
    • Shower
    Enter dates to see prices
    Deluxe 1-Bedroom
    Deluxe 1-Bedroom
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Room Assigned on Arrival
    Room Assigned on Arrival
    ...
      Enter dates to see prices
      Suite One Bedroom
      Suite One Bedroom
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Granda Suites Hanoi?

        Check-in is from 1:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Granda Suites Hanoi?

        Granda Suites Hanoi is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the Let us know what you need section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Granda Suites Hanoi also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Granda Suites Hanoi has a car park right on site for maximum convenience. Car parking is free for guests. Self-parking is conveniently available at the property. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange taxi service.

        What is the smoking policy at Granda Suites Hanoi?

        Granda Suites Hanoi does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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        Property ranking|Compared to 8,074 Hanoi properties
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        Room size
        40 sqm.
        Value for money score
        9.0/10
        Cleanliness score
        8.9/10
        Service score
        8.8/10
        Bigger than
        99
        %
        of Hanoi properties
        Better than
        98
        %
        of Hanoi properties
        Better than
        98
        %
        of Hanoi properties
        Better than
        97
        %
        of Hanoi properties
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        More about Granda Suites Hanoi

        More about Granda Suites Hanoi

        Description

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        What they offer

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Reviews of Granda Suites Hanoi from real guests

        Overall rating
        8.5
        Excellent
        From 271 reviews
        Provided by verified guests of
        Agoda Reviews (204)Booking.com Reviews (67)
        Rating via Agoda8.8
        /
        10
        Excellent
        10.8% this month
        Cleanliness8.9
        Facilities8.7
        Location8.6
        Service8.8
        Value for money9.0
        High score for Hanoi
        Rating
        9+ Exceptional (14)
        8-9 Excellent (3)
        7-8 Very Good (11)
        6-7 Good (4)
        <6 Below Expectation (8)
        Time of the year
        Mar - May (11)
        Jun - Aug (5)
        Sep - Nov (13)
        Dec - Feb (11)
        All guests (204)
        All room types
        All languages
        Showing 40 verified guest comments
        12
        10.0
        Exceptional
        Kellam from Australia
        Couple
        Deluxe 1-Bedroom
        Stayed 3 nights in March 2019

        Awesome”

        Awesome room exactly like the pics. Newly fitted out, cleaned every second day along with free of charge laundry from your basket to your room Not to mention location to alley way community of shops food salons etc and short stroll to markets. 24hr security , fingerprint access and your suite door beeps if you forget to lock properly 12 outta 10/:) Would highly reccomend

        Reviewed March 25, 2019

        Dear Kellam, It is our pleasure that you are satisfied with your stay. Thank you again for letting us know your testimony and hope to see you in the future. Regards, Granda Apartment

        Responded March 25, 2019
        Granda Suites Hanoi
        5.2
        Yanathon from Thailand
        Business traveler
        Deluxe 1-Bedroom
        Stayed 1 night in March 2019

        ok”

        ok

        Reviewed May 28, 2019

        Dear Yanathon, I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Granda Management Team

        Responded May 28, 2019
        Granda Suites Hanoi
        10.0
        Exceptional
        Huong
        Business traveler
        Standard 1 Bedroom Suite
        Stayed 1 night in April 2019

        Great apartment”

        Great apartment

        Reviewed April 24, 2019

        Dear Huong, It is our pleasure that you are satisfied with your stay. Thank you again for letting us know your testimony and hope to see you in the future. Regards, Granda Apartment

        Responded April 30, 2019
        Granda Suites Hanoi
        10.0
        Exceptional
        Anonymous from Monaco
        Business traveler
        Standard 1 Bedroom Suite
        Stayed 1 night in April 2019

        Best hotel”

        New hotel. Every thing is beautiful.

        Reviewed May 02, 2019

        Dear Monaco, It is our pleasure that you are satisfied with your stay. Thank you again for letting us know your testimony and hope to see you in the future. Regards, Granda Apartment

        Responded May 03, 2019
        Granda Suites Hanoi
        7.6
        Very good
        Tung from Vietnam
        Couple
        Deluxe 1-Bedroom
        Stayed 1 night in May 2019

        Good price, good location, bad smell though”

        someone was frying fish and the smell stuck inside the whole building from the time we got in till the morning after that.

        Reviewed May 15, 2019

        Dear Tung, I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Granda Team

        Responded May 19, 2019
        Granda Suites Hanoi
        9.6
        Exceptional
        Tae from Vietnam
        Solo traveler
        Standard 1 Bedroom Suite
        Stayed 1 night in August 2018

        Good”

        Quite beautìul and large

        Reviewed September 07, 2018

        Thanks

        Responded September 11, 2018
        Granda Suites Hanoi
        7.2
        Very good
        Daniel from Australia
        Solo traveler
        Deluxe Apartment
        Stayed 1 night in November 2019

        Big spacious apartment although room needed some fixing”

        The apartment itself is really great. Nice and spacious with separated living room area with kitchen and tv and then the bedroom area. There were a few little things the room needed fixing with for example the sliding door to the balcony would not close properly and let in a howling wind which was very loud. I told the reception lady about this and she said she would to look into it but when i returned nothing was done about it. Also checking in was rather slow and the staff didnt speak much English. There was only 1 or 2 other people waiting at reception yet it still took nearly 30 minutes of waiting because it seemed one staff lady didnt really know what she was doing. And also there was a floor skirting board that had come loose and nails were sticking up which could have been very dangerous. Even though this is a serviced apartment and not a hotel this should have been fixed. The internet is really fast though, and there are many nearby restaurants and shops.

        Reviewed November 29, 2019
        7.6
        Very good
        Chua from Singapore
        Business traveler
        Deluxe Apartment
        Stayed 3 nights in October 2019

        Nice Apartment at good price.”

        Being staying in different hotels and apartments in Hanoi. The prices are usually a bit on the higher side for hotels within convenient locations. While Apartments with reasonable or low prices are not as convenient, located in small lanes and streets where it is difficult to get things you need. The location of the Granda Suites Hanoi is in a street also, but much more convenient, with quite a number of restaraunts (Japanese, Korean, Western, Vietnamese), cafes, pharmarcy, and super market nearby. After almost a year of travelling in Hanoi, I've found the location to look out for hotels and apartments to stay. :)

        Reviewed October 21, 2019

        Dear Kyungsic, I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Granda Management Team

        Responded November 21, 2019
        Granda Suites Hanoi
        8.0
        Excellent
        THAT from Vietnam
        Solo traveler
        Standard 1 Bedroom Suite
        Stayed 1 night in October 2019

        Good for price”

        Good for price

        Reviewed October 20, 2019
        7.6
        Very good
        Tomohisa from Japan
        Family with young children
        Deluxe 1-Bedroom
        Stayed 2 nights in September 2019

        Newer building close to park with access to restaurants close by and small market. ”

        More a business trip with family in tow. The floor of the room was dirty when we got there, the rain and dust from the street easily make it up to your room via shoes. Two night stay, room never cleaned. Some basic things like toilet paper missing on arrival. One pair of slippers not two. The cleaning staff asked us on the morning we were checking out if we wanted our room cleaned a little late and never showed up as well. The range hood does from the stove in room 406 does not actually have an exhaust pipe, I assume all rooms here are the same, so we when cooking fumes just stay in the room. The cabinet drawer above the sink to dry dishes was broken making it difficult to wash dishes without hitting the cabinet with my head. There was no safe in the room. The queen size bed the mattress is a bit on the soft side, and there would have been plenty of room if they had wanted to fit a king bed with a proper mattress. Some of the electrical wiring is exposed in the kitchen wall. Lack of wall cleaning visible on bottom of the wall in the bedroom facing the bathtub, yellow unknown substances. Compared to other granda locations though it is 3.5 out of 5, could be 4 with above fixes. Long term though these units will show wear and tear the paint us already peeling. Personally I wonder why they build these buildings then fail in terms of finishing them properly. Just seems like a waste. The smart TV is not so smart, screen mirroring works though or you can plug in your hdmi device. Wifi speed was slow we just used 4g data to stream Netflix instead.

        Reviewed September 14, 2019

        Dear Tomohisa, I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Granda Management Team

        Responded September 23, 2019
        Granda Suites Hanoi
        7.2
        Very good
        Kim from Thailand
        Business traveler
        Standard 1 Bedroom Suite
        Stayed 3 nights in August 2019

        Overal pleasant stay but they should do the cleaning better”

        A big mistake that they did not change the bed sheet, cushion cover and blanket (and probably towers) for new guest. I can easy identify the used items in the room. Though the staffs were nice enough to agree to change for me but they should have done it before a guest checks in.

        Reviewed August 20, 2019

        Dear Kim, I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Granda Management Team

        Responded August 22, 2019
        Granda Suites Hanoi
        9.6
        Exceptional
        John from Vietnam
        Business traveler
        Standard 1 Bedroom Suite
        Stayed 1 night in September 2018

        Rat hai long, va toi van se chon cho nhung lan den Hanoi sau nay.”

        Nhan vien cua Granda Suites Hanoi da giup toi check in som vao luc 11:00 trua theo nguyen vong toi co ghi chu trong booking.com. Do toi bi met khi di may bay nen viec check in som nay that su giup ich cho viec nghi ngoi cua toi rat nhieu.

        Reviewed September 04, 2018

        Thanks

        Responded September 11, 2018
        Granda Suites Hanoi
        6.4
        Good
        ONO from Japan
        Solo traveler
        Deluxe 1-Bedroom
        Stayed 2 nights in December 2018

        Good”

        お湯が出なかった

        Reviewed December 28, 2018

        Dear Ono, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Granda Management Team

        Responded December 29, 2018
        Granda Suites Hanoi
        5.6
        Suk from South Korea
        Solo traveler
        Deluxe 1-Bedroom
        Stayed 2 nights in February 2019

        황당 / 당혹 / 분노 (입구비번을 모르는직원)”

        황당 ~구정연휴라 상주하는 직원이 없음 체크인 하는데 1시간 넘게 기다림(오후3시경 직원이 지하주차장 에서 자고있는걸 찾아냄) 당혹 ~ 밤늦게 놀다오니 직원도 없고 문잠겨있음(입구에서 1시간 넘게 기다림) 분노 ~ 지하주차장 철제 바리케이드 뜯어내고 들어갔음 (2일 예약했지만 1일만에 나옴) ...#가성비는좋음#위치는별로 tip:1. 성요셉 성당 근처 하이베이호텔이 가성비 최고임 / 2.그랩이용하기 ( 오토바이 그랩 재미와돈절약 최고)

        Reviewed February 10, 2019

        Dear Suk, I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Granda Management Team

        Responded February 11, 2019
        Granda Suites Hanoi
        2.0
        JIHOON from South Korea
        Business traveler
        Standard 1 Bedroom Suite
        Stayed 2 nights in February 2019

        I don't recommend”

        I stayed two days. I had to go to bed in the morning because there was work at night. The sound of hammer and drill has been heard since exactly 8:00 p.m. on the 22nd and 23rd. The noise lasted until 11 o'clock. Does it make sense to have a guest drill and hammer? I messed up my schedule because I couldn't sleep. I'd never recommend it at all. There is no basic common sense. I have a strong antipathy to the hotel in Vietnam. I am disappointed by the insincere reply. I don't recommend. 절대 저는 추천하지 않습니다. 숙박객이 있는데 드릴과 해머 공사를 하여, 온 방안에 울려 퍼집니다. 아침 8:00 부터 공사를 합니다. 그것도 숙박객이 있는데요. 오전에 자야하는 일정이 였는데, 제대로 잠도 못 자고 일정은 매우 힘들었습니다. 한번 가고 마는 곳에 사실 저는 지금까지 좋은 평가를 주는데, 이건 아니다 싶습니다. 기본적인 상식이 없는 곳입니다. 가격을 보시고 알아서 판단하세요. 아래달릴 답변도 가관이겠죠.

        Reviewed February 28, 2019

        Dear Jihoon, I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Granda Management Team

        Responded March 04, 2019
        Granda Suites Hanoi
        3.2
        minhye from South Korea
        Solo traveler
        Standard 1 Bedroom Suite
        Stayed 1 night in April 2019

        Acceptable”

        담배 냄새에 침구류 교체하지 않아 위생이 엉망임. 수압, 물빠짐도 불량이라 비추!

        Reviewed April 18, 2019

        Dear Minhye, I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Granda Management Team

        Responded April 18, 2019
        Granda Suites Hanoi
        4.8
        Minsun from South Korea
        Family with teens
        Standard 1 Bedroom Suite
        Stayed 2 nights in December 2018

        Acceptable”

        위치도 시내에서 많이 떨어져잇고 택시나 그랩을 타지않으면 다른 곳에 갈 수 없습니다. 집은 새것같이 모든 조리기구들이나 냉장고도 새것처럼 보이고 좋았지만 따뜻한 물이 나오지않아 부모님 방에서 씻었습니다. 마지막날 근교로 여행을 위해 운전자가 포함된 렌트카를 빌려달라고 직원에게 물어보니 한화로 10만원에 공항가기전까지 이용할수 있다해서 이용했습니다. 이후 롯데마트를 가기위해 내렸는데 기사가 짐도 다 들고 내리라고 다른직원이 나중에 데리러 올거라고 하여 호텔직원에게 통역을 부탁햇더니 나중에 다른직원이 올거라고 죄송하다는 말만 하며 짐가방을 다 들고 내리라고 했습니다. 다행히 롯데마트에 짐을 보관할수 있는곳이 있었지만 돈을 내고 빌린만큼 미안하다는 말만하며 자기일이 아니라는 듯이 말하니 불쾌했습니다.

        Reviewed December 30, 2018

        Dear Minsun, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Granda Management Team

        Responded December 31, 2018
        Granda Suites Hanoi
        9.2
        Exceptional
        HWAN from South Korea
        Business traveler
        Standard 1 Bedroom Suite
        Stayed 4 nights in March 2019

        아침식사기본제공이 아니라면 아파트도 좋아요.”

        아침은 주변에 베트남식 조식 가능합니다. 저렴한 가격으로 거실 딸린 숙박시설 묵을수 있어 좋았습니다.

        Reviewed March 26, 2019

        Dear Hwan, It is our pleasure that you are satisfied with your stay. Thank you again for letting us know your testimony and hope to see you in the future. Regards, Granda Apartment

        Responded March 27, 2019
        Granda Suites Hanoi
        7.6
        Very good
        SEOK from South Korea
        Couple
        One-Bedroom Apartment
        Stayed 4 nights in October 2019

        호텔 ”

        생각보다 숙소가 청결하지 않았으나, 음식을 해먹을수 있고, 위치도 나쁘지 않았습니다. 무난함.

        Reviewed February 12, 2020
        2.0
        you from South Korea
        Business traveler
        One-Bedroom Apartment
        Stayed 1 night in December 2019

        더러운 호텔 ”

        아주 더러워요

        Reviewed January 20, 2020
        12

        Reviews of Granda Suites Hanoi from real guests

        Overall rating
        8.5
        Excellent
        From 271 reviews
        Provided by verified guests of
        Agoda Reviews (204)Booking.com Reviews (67)
        Rating via Agoda8.8
        /
        10
        Excellent
        10.8% this month
        Cleanliness8.9
        Facilities8.7
        Location8.6
        Service8.8
        Value for money9.0
        High score for Hanoi
        Rating
        9+ Exceptional (14)
        8-9 Excellent (3)
        7-8 Very Good (11)
        6-7 Good (4)
        <6 Below Expectation (8)
        Time of the year
        Mar - May (11)
        Jun - Aug (5)
        Sep - Nov (13)
        Dec - Feb (11)
        All guests (204)
        All room types
        All languages
        Showing 40 verified guest comments
        12
        10.0
        Exceptional
        Kellam from Australia
        Couple
        Deluxe 1-Bedroom
        Stayed 3 nights in March 2019

        Awesome”

        Awesome room exactly like the pics. Newly fitted out, cleaned every second day along with free of charge laundry from your basket to your room Not to mention location to alley way community of shops food salons etc and short stroll to markets. 24hr security , fingerprint access and your suite door beeps if you forget to lock properly 12 outta 10/:) Would highly reccomend

        Reviewed March 25, 2019

        Dear Kellam, It is our pleasure that you are satisfied with your stay. Thank you again for letting us know your testimony and hope to see you in the future. Regards, Granda Apartment

        Responded March 25, 2019
        Granda Suites Hanoi
        5.2
        Yanathon from Thailand
        Business traveler
        Deluxe 1-Bedroom
        Stayed 1 night in March 2019

        ok”

        ok

        Reviewed May 28, 2019

        Dear Yanathon, I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Granda Management Team

        Responded May 28, 2019
        Granda Suites Hanoi
        10.0
        Exceptional
        Huong
        Business traveler
        Standard 1 Bedroom Suite
        Stayed 1 night in April 2019

        Great apartment”

        Great apartment

        Reviewed April 24, 2019

        Dear Huong, It is our pleasure that you are satisfied with your stay. Thank you again for letting us know your testimony and hope to see you in the future. Regards, Granda Apartment

        Responded April 30, 2019
        Granda Suites Hanoi
        10.0
        Exceptional
        Anonymous from Monaco
        Business traveler
        Standard 1 Bedroom Suite
        Stayed 1 night in April 2019

        Best hotel”

        New hotel. Every thing is beautiful.

        Reviewed May 02, 2019

        Dear Monaco, It is our pleasure that you are satisfied with your stay. Thank you again for letting us know your testimony and hope to see you in the future. Regards, Granda Apartment

        Responded May 03, 2019
        Granda Suites Hanoi
        7.6
        Very good
        Tung from Vietnam
        Couple
        Deluxe 1-Bedroom
        Stayed 1 night in May 2019

        Good price, good location, bad smell though”

        someone was frying fish and the smell stuck inside the whole building from the time we got in till the morning after that.

        Reviewed May 15, 2019

        Dear Tung, I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Granda Team

        Responded May 19, 2019
        Granda Suites Hanoi
        9.6
        Exceptional
        Tae from Vietnam
        Solo traveler
        Standard 1 Bedroom Suite
        Stayed 1 night in August 2018

        Good”

        Quite beautìul and large

        Reviewed September 07, 2018

        Thanks

        Responded September 11, 2018
        Granda Suites Hanoi
        7.2
        Very good
        Daniel from Australia
        Solo traveler
        Deluxe Apartment
        Stayed 1 night in November 2019

        Big spacious apartment although room needed some fixing”

        The apartment itself is really great. Nice and spacious with separated living room area with kitchen and tv and then the bedroom area. There were a few little things the room needed fixing with for example the sliding door to the balcony would not close properly and let in a howling wind which was very loud. I told the reception lady about this and she said she would to look into it but when i returned nothing was done about it. Also checking in was rather slow and the staff didnt speak much English. There was only 1 or 2 other people waiting at reception yet it still took nearly 30 minutes of waiting because it seemed one staff lady didnt really know what she was doing. And also there was a floor skirting board that had come loose and nails were sticking up which could have been very dangerous. Even though this is a serviced apartment and not a hotel this should have been fixed. The internet is really fast though, and there are many nearby restaurants and shops.

        Reviewed November 29, 2019
        7.6
        Very good
        Chua from Singapore
        Business traveler
        Deluxe Apartment
        Stayed 3 nights in October 2019

        Nice Apartment at good price.”

        Being staying in different hotels and apartments in Hanoi. The prices are usually a bit on the higher side for hotels within convenient locations. While Apartments with reasonable or low prices are not as convenient, located in small lanes and streets where it is difficult to get things you need. The location of the Granda Suites Hanoi is in a street also, but much more convenient, with quite a number of restaraunts (Japanese, Korean, Western, Vietnamese), cafes, pharmarcy, and super market nearby. After almost a year of travelling in Hanoi, I've found the location to look out for hotels and apartments to stay. :)

        Reviewed October 21, 2019

        Dear Kyungsic, I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Granda Management Team

        Responded November 21, 2019
        Granda Suites Hanoi
        8.0
        Excellent
        THAT from Vietnam
        Solo traveler
        Standard 1 Bedroom Suite
        Stayed 1 night in October 2019

        Good for price”

        Good for price

        Reviewed October 20, 2019
        7.6
        Very good
        Tomohisa from Japan
        Family with young children
        Deluxe 1-Bedroom
        Stayed 2 nights in September 2019

        Newer building close to park with access to restaurants close by and small market. ”

        More a business trip with family in tow. The floor of the room was dirty when we got there, the rain and dust from the street easily make it up to your room via shoes. Two night stay, room never cleaned. Some basic things like toilet paper missing on arrival. One pair of slippers not two. The cleaning staff asked us on the morning we were checking out if we wanted our room cleaned a little late and never showed up as well. The range hood does from the stove in room 406 does not actually have an exhaust pipe, I assume all rooms here are the same, so we when cooking fumes just stay in the room. The cabinet drawer above the sink to dry dishes was broken making it difficult to wash dishes without hitting the cabinet with my head. There was no safe in the room. The queen size bed the mattress is a bit on the soft side, and there would have been plenty of room if they had wanted to fit a king bed with a proper mattress. Some of the electrical wiring is exposed in the kitchen wall. Lack of wall cleaning visible on bottom of the wall in the bedroom facing the bathtub, yellow unknown substances. Compared to other granda locations though it is 3.5 out of 5, could be 4 with above fixes. Long term though these units will show wear and tear the paint us already peeling. Personally I wonder why they build these buildings then fail in terms of finishing them properly. Just seems like a waste. The smart TV is not so smart, screen mirroring works though or you can plug in your hdmi device. Wifi speed was slow we just used 4g data to stream Netflix instead.

        Reviewed September 14, 2019

        Dear Tomohisa, I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Granda Management Team

        Responded September 23, 2019
        Granda Suites Hanoi
        7.2
        Very good
        Kim from Thailand
        Business traveler
        Standard 1 Bedroom Suite
        Stayed 3 nights in August 2019

        Overal pleasant stay but they should do the cleaning better”

        A big mistake that they did not change the bed sheet, cushion cover and blanket (and probably towers) for new guest. I can easy identify the used items in the room. Though the staffs were nice enough to agree to change for me but they should have done it before a guest checks in.

        Reviewed August 20, 2019

        Dear Kim, I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Granda Management Team

        Responded August 22, 2019
        Granda Suites Hanoi
        9.6
        Exceptional
        John from Vietnam
        Business traveler
        Standard 1 Bedroom Suite
        Stayed 1 night in September 2018

        Rat hai long, va toi van se chon cho nhung lan den Hanoi sau nay.”

        Nhan vien cua Granda Suites Hanoi da giup toi check in som vao luc 11:00 trua theo nguyen vong toi co ghi chu trong booking.com. Do toi bi met khi di may bay nen viec check in som nay that su giup ich cho viec nghi ngoi cua toi rat nhieu.

        Reviewed September 04, 2018

        Thanks

        Responded September 11, 2018
        Granda Suites Hanoi
        6.4
        Good
        ONO from Japan
        Solo traveler
        Deluxe 1-Bedroom
        Stayed 2 nights in December 2018

        Good”

        お湯が出なかった

        Reviewed December 28, 2018

        Dear Ono, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Granda Management Team

        Responded December 29, 2018
        Granda Suites Hanoi
        5.6
        Suk from South Korea
        Solo traveler
        Deluxe 1-Bedroom
        Stayed 2 nights in February 2019

        황당 / 당혹 / 분노 (입구비번을 모르는직원)”

        황당 ~구정연휴라 상주하는 직원이 없음 체크인 하는데 1시간 넘게 기다림(오후3시경 직원이 지하주차장 에서 자고있는걸 찾아냄) 당혹 ~ 밤늦게 놀다오니 직원도 없고 문잠겨있음(입구에서 1시간 넘게 기다림) 분노 ~ 지하주차장 철제 바리케이드 뜯어내고 들어갔음 (2일 예약했지만 1일만에 나옴) ...#가성비는좋음#위치는별로 tip:1. 성요셉 성당 근처 하이베이호텔이 가성비 최고임 / 2.그랩이용하기 ( 오토바이 그랩 재미와돈절약 최고)

        Reviewed February 10, 2019

        Dear Suk, I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Granda Management Team

        Responded February 11, 2019
        Granda Suites Hanoi
        2.0
        JIHOON from South Korea
        Business traveler
        Standard 1 Bedroom Suite
        Stayed 2 nights in February 2019

        I don't recommend”

        I stayed two days. I had to go to bed in the morning because there was work at night. The sound of hammer and drill has been heard since exactly 8:00 p.m. on the 22nd and 23rd. The noise lasted until 11 o'clock. Does it make sense to have a guest drill and hammer? I messed up my schedule because I couldn't sleep. I'd never recommend it at all. There is no basic common sense. I have a strong antipathy to the hotel in Vietnam. I am disappointed by the insincere reply. I don't recommend. 절대 저는 추천하지 않습니다. 숙박객이 있는데 드릴과 해머 공사를 하여, 온 방안에 울려 퍼집니다. 아침 8:00 부터 공사를 합니다. 그것도 숙박객이 있는데요. 오전에 자야하는 일정이 였는데, 제대로 잠도 못 자고 일정은 매우 힘들었습니다. 한번 가고 마는 곳에 사실 저는 지금까지 좋은 평가를 주는데, 이건 아니다 싶습니다. 기본적인 상식이 없는 곳입니다. 가격을 보시고 알아서 판단하세요. 아래달릴 답변도 가관이겠죠.

        Reviewed February 28, 2019

        Dear Jihoon, I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Granda Management Team

        Responded March 04, 2019
        Granda Suites Hanoi
        3.2
        minhye from South Korea
        Solo traveler
        Standard 1 Bedroom Suite
        Stayed 1 night in April 2019

        Acceptable”

        담배 냄새에 침구류 교체하지 않아 위생이 엉망임. 수압, 물빠짐도 불량이라 비추!

        Reviewed April 18, 2019

        Dear Minhye, I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Granda Management Team

        Responded April 18, 2019
        Granda Suites Hanoi
        4.8
        Minsun from South Korea
        Family with teens
        Standard 1 Bedroom Suite
        Stayed 2 nights in December 2018

        Acceptable”

        위치도 시내에서 많이 떨어져잇고 택시나 그랩을 타지않으면 다른 곳에 갈 수 없습니다. 집은 새것같이 모든 조리기구들이나 냉장고도 새것처럼 보이고 좋았지만 따뜻한 물이 나오지않아 부모님 방에서 씻었습니다. 마지막날 근교로 여행을 위해 운전자가 포함된 렌트카를 빌려달라고 직원에게 물어보니 한화로 10만원에 공항가기전까지 이용할수 있다해서 이용했습니다. 이후 롯데마트를 가기위해 내렸는데 기사가 짐도 다 들고 내리라고 다른직원이 나중에 데리러 올거라고 하여 호텔직원에게 통역을 부탁햇더니 나중에 다른직원이 올거라고 죄송하다는 말만 하며 짐가방을 다 들고 내리라고 했습니다. 다행히 롯데마트에 짐을 보관할수 있는곳이 있었지만 돈을 내고 빌린만큼 미안하다는 말만하며 자기일이 아니라는 듯이 말하니 불쾌했습니다.

        Reviewed December 30, 2018

        Dear Minsun, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Granda Management Team

        Responded December 31, 2018
        Granda Suites Hanoi
        9.2
        Exceptional
        HWAN from South Korea
        Business traveler
        Standard 1 Bedroom Suite
        Stayed 4 nights in March 2019

        아침식사기본제공이 아니라면 아파트도 좋아요.”

        아침은 주변에 베트남식 조식 가능합니다. 저렴한 가격으로 거실 딸린 숙박시설 묵을수 있어 좋았습니다.

        Reviewed March 26, 2019

        Dear Hwan, It is our pleasure that you are satisfied with your stay. Thank you again for letting us know your testimony and hope to see you in the future. Regards, Granda Apartment

        Responded March 27, 2019
        Granda Suites Hanoi
        7.6
        Very good
        SEOK from South Korea
        Couple
        One-Bedroom Apartment
        Stayed 4 nights in October 2019

        호텔 ”

        생각보다 숙소가 청결하지 않았으나, 음식을 해먹을수 있고, 위치도 나쁘지 않았습니다. 무난함.

        Reviewed February 12, 2020
        2.0
        you from South Korea
        Business traveler
        One-Bedroom Apartment
        Stayed 1 night in December 2019

        더러운 호텔 ”

        아주 더러워요

        Reviewed January 20, 2020
        12
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        Granda Suites Hanoi
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        Experiences on Agoda. Because your room is just the beginning.

        • Excellent location
        • Vietnam Museum of Ethnology