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Grandroyal Bandara International Lombok BIL Hotel

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Good6.3
Based on 231 reviews
Grandroyal Bandara International Lombok BIL Hotel
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6.3 Good guest rating
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"Hotel & pool good and close to airport. Lots of staff who ga..."

bobUnited Kingdom
Swimming pool
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7.3 Very good location
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7.3Location
  • Air conditioning

  • Room service [24-hour]

  • Bar

  • Airport transfer

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Room choices
Superior
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  • Garden view
  • 21 m²/226 ft²
  • 2 single beds and 1 king be...
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Deluxe
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  • Garden view
  • 23 m²/248 ft²
  • 1 double bed
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Verified guest reviews

Agoda Reviews (231)
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Cleanliness5.9
Facilities5.5
Location7.3
Room comfort and quality6.0
Service6.6
Value for money6.3
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Showing 210 verified guest comments
12345
6.4
Tengku from Malaysia
Group
Deluxe
Stayed 1 night in September 2017
Good for brief rest before flying out of Lombok.
The place does need upgrading. Even the towels look worn out. No iron available, hot water thankfully we can borrow kettle from the kitchen. The pool is nice however. The bathroom, well, as i said need upgrading. The sink head is loose, the shower drained water so slow (clogged i think). Otherwise, since it's just a brief night sleep before our flight the day after, this hotel is still acceptable.
Reviewed September 26, 2017
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2.0
Daniel from New Zealand
Solo traveler
Superior
Stayed 1 night in September 2017
Acceptable
I fell very ill while on am other island and could not travel to Lombok for my reservation. Host refused to alter or cancel & refund my reservation so their lack of understanding and lust for money left me unhappy and thus the negative review....
Reviewed September 12, 2017
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7.2
Okie from Japan
Couple
Superior
Stayed 1 night in September 2017
Very near from airport
Very near for airport, so very good for stay before early flight or after late flight. But there is no elevator so if you have heavy baggage its litle unconvinience. Standard Indonesian breakfast and standard price for 3 stars hotel.
Reviewed September 11, 2017
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7.2
Katherine from United Kingdom
Solo traveler
Superior
Stayed 2 nights in September 2017
Very good
The hotel is good for an airport hotel, and they provide a free shuttle which is handy, however the photos definitely make it look a lot nicer than it really is. Very basic rooms and the wifi only worked by the pool or in the restaurant. The pool was kept clean and the food was pretty good.
Reviewed September 06, 2017
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6.0
Rachel from Australia
Couple
Superior
Stayed 3 nights in August 2017
No atmosphere for tourists
This hotel is near the airport but not near anything else. It's on a stretch of highway so there's no shops or restaurants nearby. You can't hire a bike to get around so you have to get a taxi to go anywhere. The wifi doesn't work in the rooms. The bathroom smelt like mouldy sewerage water. On the plus side, the aircon works well, there is a tv in the room and we got a really good deal so didn't pay full price. There is a big conference centre which looked like it would be good for businesses to use.
Reviewed August 14, 2017
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6.0
Monika from Indonesia
Solo traveler
Superior
Stayed 1 night in July 2017
Could be better
The hotel must be very nice when they just built it got a vintage touch. Unfortunately they couldn't maintain the state it used to be. Shower is old and rusty, room walls are damped, toilet in the restaurant is dark and dirty. The power was on and off in the morning. Breakfast is not bad. Garden is beautiful nice temperature in the pool. Friendly staff.
Reviewed July 31, 2017
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4.4
Waewmanee from Thailand
Couple
Superior
Stayed 1 night in April 2017
Acceptable
dirty
Reviewed June 24, 2017
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8.0
Por from Malaysia
Solo traveler
Superior
Stayed 1 night in June 2017
Near to airport
Hotel located about 10mins from the airport, it's convenient for those who needs to catch early flight or transfer to airport, hotel provides free airport transfer as well.
Reviewed June 17, 2017
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5.6
Jane from United Kingdom
Family with teens
Superior
Stayed 1 night in May 2017
1 night stop before an early flight only.
First appearance makes you think what are all the bad reviews about, well on entering the bedrooms you understand why. Apart from the reception area which looks ok the rest is pretty run down, with dirty walls and broken furniture. The breakfast was just terrible, just cold food, cold meat soup, cold eggs etc not good when they have the equipment to serve the food hot. The food at the restaurant was expensive and not that good, but you have know where close to eat if you don't have transport. You do get a free shuttle to the airport which is great, it does have a pool but we didn't try it.
Reviewed May 31, 2017
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5.6
ong from Indonesia
Business traveler
Superior
Stayed 1 night in March 2017
Dont expect too much ...
Small hotel with swimming pool. Near to Lombok Airport Praya - just 5 minutes by car, and they provide a shuttle to/from Airport. Amenities just average need a lot of improvement. But when you are looking for just a transit hotel or just a place for sleep before to continue your trip to airport this is nice place.
Reviewed March 30, 2017
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Grandroyal Bandara International Lombok BIL Hotel
|Good 6.3
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