Grands I Hotel

Jl. Teuku Umar, Bukit, Nagoya, Batam Island, Indonesia, 29432 - See map
Free Wi-Fi
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Grands I Hotel

"Staffs were very friendly and took the initiative to find out where we were going, and even provided us the directions."

Ching - March 8, 2020

Superior Smoking Grands I Hotel
Lobby Grands I Hotel
Lobby Grands I Hotel
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Property highlights
Check-in [24-hour]
Hassle-free check in
Close to Nagoya Hill Shopping Mall
Within 300 m of property
See map
Popular landmarks
Harapan Bunda Hospital 220 m
Masjid Jabal Arafah 260 m
Milagros Batam 270 m
Nagoya Hill Shopping Mall 300 m
Majesty Spa & Massage Batam 320 m
Sakura Massage & Spa Batam 330 m
Poliklinik Mata 400 m
Kimia Farma Nagoya 410 m
Rumah Sakit Budi Kemuliaan 430 m
Vitka Farma 600 m
Nearby landmarks
Nagoya Hill Shopping Mall 300 m
Jabal Arafah Mosque 870 m
Funworld Nagoya Citywalk Batam 960 m
Tua Pek Kong Temple 970 m
Harbour Bay Mall 1.74 km
Maha Vihara Duta Maitreya Temple 2.57 km
Mega Mall Batam Centre 4.94 km
Marina at Nongsa Point Marina & Resort 7.61 km
Nongsa Pura Ferry Terminal 7.61 km
Barelang Bridge 18.29 km
9.2

Exceptional

Location rating score

Inside city center
Popular neighborhood
ParkingFREE
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [outdoor]
  • Located in heart of Batam Island

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Sauna

Your dates are popular among travelersUsers are booking a place in Batam Island every 5 minutes on Agoda.com
Value for money8.5
Location rating9.2
Nearest airportHang Nadim Airport (BTH) - Indonesia
Distance to airport11.8 km

Rooms available at Grands I Hotel

Excellent
Room comfort & quality
8.2
Superior Smoking
Superior Smoking
...
  • Room size: 30 m²/323 ft²
  • Shower and bathtub
  • 1 double bed
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Executive Apartment
Executive Apartment
...
  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 1 double bed
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Suite
Suite
...
  • Room size: 68 m²/732 ft²
  • Bathtub
  • 1 double bed
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Deluxe Apartment
Deluxe Apartment
...
  • Room size: 68 m²/732 ft²
  • Bathtub
  • 1 double bed
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Deluxe Non-Smoking
Deluxe Non-Smoking
...
  • Room size: 38 m²/409 ft²
  • Shower and bathtub
  • 1 double bed
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Superior Non-Smoking
Superior Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Shower and bathtub
  • 1 queen bed or 2 single bed...
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Deluxe Smoking Room
Deluxe Smoking Room
...
  • Room size: 38 m²/409 ft²
  • Shower and bathtub
  • 1 king bed
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Superior Room
Superior Room
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 2 single beds or 1 king bed
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Suite Room - Smoking
Suite Room - Smoking
...
  • Room size: 68 m²/732 ft²
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Room Assigned on Arrival
Room Assigned on Arrival
...
  • Shower
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Frequently asked questions

What time is check-in and check-out at Grands I Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grands I Hotel?

For those who wish to drive their own cars, Grands I Hotel has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Batam Island with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Grands I Hotel?

Wake up to a great buffet breakfast at Grands I Hotel. Adults can enjoy breakfast offered with an additional charge of 130000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Grands I Hotel?

Grands I Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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What people love about Grands I Hotel

  • 10.0
    Exceptional
    Location

    "Hotel is located near Nagoya Hill Mall, and room is well equipped and big."

    Ching

    |

    March 8, 2020

  • 10.0
    Exceptional

    "My family and I were very happy with this hotel in every aspects."

    Frangky

    |

    January 27, 2020

  • 9.2
    Exceptional
    Staff 

    "Hotel is nice and clean, staff are friendly, helpful and nice."

    Grace

    |

    August 29, 2019

Property ranking|Compared to 340 Batam Island properties
See all rankings
Location score
9.2/10
Cleanliness score
8.9/10
Room comfort score
8.2/10
Couples review score
8.8/10
Better than
97
%
of Batam Island properties
Better than
96
%
of Batam Island properties
Better than
96
%
of Batam Island properties
Better than
96
%
of Batam Island properties
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Overall rating:
8.7
Excellent
3,904 reviews
Cleanliness
8.9
Facilities
8.5
Location
9.2
Read all reviews >
What travelers say they love:
Location is good, very near to Nagoya Hill Hypermart, and lo...
LAI from Singapore
Group
More about Grands I Hotel

More about Grands I Hotel

This simple and modern property rests on the peaceful Batam Island and is a perfect hotel for business travelers. Ideal for companies that want to host important meetings and conferences, Grands I Hotel boasts a relaxing atmosphere, making it a fantastic choice for a business team building trip. Designed for long-term stays, Grands I Hotel houses a variety of rooms ranging from hotel-styled to apartment-styled accommodation units. With state-of-the-art facilities for meetings, incentives, conventions, and exhibitions, Grands I Hotel is a favorite choice for business travelers visiting Batam Island.

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Most talked about facilities

Breakfast
414 mentions
Housekeeping
249 mentions
Swimming Pool
98 mentions
Food & Dining
59 mentions

What they offer

8.0
Very good
Staff 

"We are pleased with the staff as they are friendly and atten..."

Geck

|

March 13, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Asian

Restaurants on site

Cinnamon Restaurant
Cuisine:Asian, International
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Grands I Hotel from real guests

Overall rating
8.7
Excellent
From 3904 reviews
9.2Location
8.8Cleanliness
8.7Service
Agoda Reviews (3570)Booking.com Reviews (334)
Rating via Agoda8.7
/
10
Cleanliness8.9
Facilities8.5
Location9.2
Room comfort and quality8.2
Service8.7
Value for money8.5
High score for Batam Island
Rating
9+ Exceptional (829)
8-9 Excellent (423)
7-8 Very Good (489)
6-7 Good (120)
<6 Below Expectation (77)
Time of the year
Mar - May (376)
Jun - Aug (453)
Sep - Nov (554)
Dec - Feb (555)
Don't miss out!Users are booking a place in Batam Island every 5 minutes on Agoda.com
All guests (3570)
All room types
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Show reviews that mention 

Showing 1938 verified guest comments
12345
10.0
Exceptional
Ine from Indonesia
Solo traveler
Deluxe Non-Smoking
Stayed 2 nights in April 2019

Exceptional”

Batam is no home without grands i hotel. I am a solo traveler, visit batam for private business (not work) every 2-3 months, and stayed for 1-3 nights everytime I come. Staffs from front door all the way to housekeeping are so polite, very friendly, and helpful. Premises are clean; food either breakfast buffet, restaurant, or room service never failed my tastebuds. The first time I was here, I ordered superior room; but lucky me, I got an upgrade to deluxe. Since then I’ve always ordered for deluxe room. A month ago, again I got an upgrade from deluxe to deluxe apartment yeeaayy .. Hotel is almost at the centre of batam. All destinations are 15-20 minutes away by car, not mentioning nagoya hill mall which is only 5 minutes walk, where you can find almost everything (food, supermarket, etc). I have gone to other 4stars hotel in batam, but 5 stars review definitely goes only to grands i hotel.

Reviewed April 17, 2019
9.6
Exceptional
Azizah from Singapore
Couple
Superior Non-Smoking
Stayed 3 nights in January 2020

New favourite hotel!”

Apart from i Hotel Baloi, this is my new favourite Batam hotel! The difference between i Baloi & Grands i is that the latter have rooms that have bathtubs! Its one of the things I look for when I want to book a hotel room. Staff are friendly, their pillows are super comfy and their location is fantastic as its just a stone throw away from Nagoya Hill Shopping Mall and shophouses offering massages, barber services etc. My only gripe is that the breakfast buffet spread could be better. I was at breakfast at 6.30am but most of the food was already cold. There’s the usual live egg station but if you’re not careful/attentive your eggs will most probably end up overcooked/dry. Let’s not talk about how they left yogurt cups out without any refrigeration or ice. There was also not much variety in terms of food and they could maybe invest in a proper coffee machine. Nevertheless, I will still come back to Grands i for my future visits to Batam. (:

Reviewed January 06, 2020
9.2
Exceptional
Danny from Singapore
Couple
Deluxe Smoking Room
Stayed 2 nights in September 2017

Exceptional”

Definitely recommend Grand I Hotel to others despite it being slightly pricier than the other hotels within the vicinity. Hotel is very clean in general, staffs are very friendly and helpful. No issues with noise or anything, really quiet room and was very happy with it. Also has some free snacks and drinks in the fridge for your consumption, good if you are hungry in the middle of the night. Has a bathtub and a smart TV with some cable channels. Rmb to bring your HDMI cable if you would like to connect your laptop to the TV as the hotel currently does not provide it. Internet/Wifi access is good too. Breakfast is normal in general, cant complain much, except certain foods like the chicken porridge which is surprisingly good. Would be a better option not to eat too much and save your stomach capacity for food inside Nagoya Mall. Hotel is near Nagoya Hill Shopping Mall, with just a 2 to 3 mins walk. Unlike Nagoya Hill Hotel, the walkway from Grand I Hotel to Nagoya Mall is not fully sheltered but both hotels are really close to Nagoya Hill anyway. In all, definitely worth our stay!

Reviewed September 23, 2017
10.0
Exceptional
Nurul from Brunei Darussalam
Couple
Deluxe Smoking Room
Stayed 3 nights in March 2018

Wonderful stay here!”

Staying at the Grands I hotel was definitely a good move for my best friend and I. We really enjoyed our stay as it was really convenient in terms of being walking distance to the Nagoya Hill Mall and also the ferry terminal. Travelers should expect to pay around 50k - 60k Rupiah (~ SGD$5 - SGD$6) for your taxi from HarbourBay ferry terminal to the hotel and not more than that. If they do, then you know you're being cheated. Rooms and toilets were spacious and clean, breakfast was excellent and I especially looked forward to my morning jamu. I will definitely stay here again if I come to Batam island. Thank you for a wonderful stay :)

Reviewed April 10, 2018
10.0
Exceptional
Norizan from Singapore
Couple
Deluxe Smoking Room
Stayed 1 night in May 2018

Nice hotel within walking distance to Nagoya hill mall”

I booked and paid deluxe room but was given a key for superior room . Only was told by receptionist in the evening after I have returned to hotel after shopping at the mall. Receptionist promised to upgrade my room in future to deluxe room if I come again to Batam and book superior room at Grand I but I wonder how they are going to that. I was offered a complimentary hotel transfer to ferry terminal for the mistake done by the check in staff who issued the room to me. Overall I am satisfied with the staffs service at the café and lobby as there were all very helpful and friendly .Had Ramadan buffet on Monday night but was very disappointed with the selection and most of the food on the spread were cold without heating element on except for chicken tom yam soup in the hot pot! The local dessert durian pengat was tasty and the breakfast spread were great. Grand I is a good choice hotel as it is most convenient hotel to all the massage center and there's short cut to Nagoya Hill Mall.

Reviewed May 30, 2018
10.0
Exceptional
Mas from Singapore
Family with young children
Deluxe Smoking Room
Stayed 1 night in February 2017

Superb location with beautiful rooms!”

Location was the most important factor why we chose Grand i hotel. Jus ask d receptionist to show you the shortcut to Nagoya Mall behind the building. Only downside is that there's a flight of staircase so it's not friendly for wheelchair or strollers. U will have to fold d stroller and carry the baby. The newly renovated deluxe rooms we took were huge and lots of pillows! Breakfast was a huge spread. If u love to drink jamu or kunyit asam you can actually have them at the breakfast spread! There's even fresh fruit juices. Watch out for those. Check in and out was a Breeze. I didn't hv time to check out the spa. Pool wasn't really big and no kids pool. Would I go back to stay? Most definitely! Value for money! U can arrange a taxi from the hotel to Batam centre terminal. We paid by the meter it was 85,000rp for the Exora Proton 7-seater. We got the room jus outside the lift. If you want peace and quiet please don't ask for the rooms near the lifts cos it will be noisy!

Reviewed February 17, 2017
10.0
Exceptional
Lynn from Singapore
Family with young children
Deluxe Smoking Room
Stayed 4 nights in August 2018

Great Hotel (A Stone Throw To Nagoya Shopping Mall)”

I have been to Batam 5 times this year. Every trip i tried new hotels. Grand I has not disappoint me the expectation i looked for in a hotel. Firstly, I was given an option to put deposit or not. Everything in the room fridge were complimentary for your consumption. Daily top up. What else are we asking for!! Secondly, it's really a walking distance to Nagoya Hill Shopping Mall. Thirdly, though the jacuzzi was not big but a heated jacuzzi that can melt your tiredness away after long hours of shopping. The outdoor pool for kids and adults were equally fun for family too. LAstly i must mentioned the cafe food were sumptuous. My kids chose to dine in the hotel twice during our 4 nights stay rather than their fav Sushi Tei.

Reviewed August 13, 2018
8.0
Excellent
Nurhayati from Singapore
Group
Superior Smoking
Stayed 2 nights in April 2017

Grand Experience!”

Grand I Hotel is probably the best hotel in Batam right now. There is a certain grandeur about the place which I have yet to experience in other hotels. The rooms are spacious and have a luxurious feel to them. They are also pretty generous with pillows, which is always a pleasant surprise. Bottled mineral drinks and other amenities such as tea, coffee and toiletries are replaced daily for guests without fail too. Their staffs are also some of the best hotel staffs I've encountered, really friendly and helpful. And they were pretty observant of guests' needs because this is the first hotel which gave me interconnecting rooms after I've indicated under 'special requests' in my booking. However there are some negative points that I hope could be improved on in the future. Breakfast standards (taste and varieties) seem to have dropped. I have stayed here a few times back when it was just known as I Hotel, so I know how it used to be. It may not be a big issue to some people but one would expect after renovations and a name change to Grand I Hotel, service standards should at least remain as good as it was the last time. Also now with Nagoya Hill Hotel literally just 5 minutes away from Nagoya Mall, the distance you have to walk from Grand I Hotel just seem too far away. Especially when you have elderly people with you (in my case my mum) walking under the hot sun or in heavy rain. Safety is also an issue when you have to walk back to the hotel at night. There are times when the security guard is not around and you have to be extra careful walking along the dimly lit and deserted path. Having said all that though, I still feel no other hotels can match Grand I Hotel's standards so if you're looking for a home away from home, this is the place to go.

Reviewed May 26, 2017
8.8
Excellent
Pamela from Singapore
Family with teens
Superior Smoking
Stayed 1 night in July 2018

Great experience ”

Been to Batam several times and it was my 1st time staying at Grand I hotel. I have no regret and will definitely be back. Below are some of the pros and just a con (to me only and actually not really a con but still have room for improvement). Pros: 1) Big room with working desk & bathtub. 2) Short walking distance to Nagoya Hill Shopping Mall (very convenient). 3) Security is tight (even at the back alley to Nagoya Hill shopping mall). 4) Friendly staffs (professional and always with a smile and greeting). 5) To & fro transport provided for min. 3D2N. Con (improvement): 1) Restaurant is not big, overcrowded during breakfast time (perhaps it is a popular hotel).

Reviewed July 22, 2018
9.6
Exceptional
Meihong from Singapore
Family with teens
Deluxe Smoking Room
Stayed 1 night in March 2017

Great Stay”

My first stay in Grand I hotel is a great one! Requested for non smoking and high level room and I got the room on level 7! Very nice view and quiet! Booked the deluxe room and its really spacious! Really glad that the room is exactly same as the picture on the website!! What you see is what you get! The entire hotel gave off a warm feeling which is really cozy and relaxing. Room is super clean as well. Bed is really comfortable!! Location is excellent, use the back gate and head to Nagoya Hill Mall in like 5 mins. The only bad thing its that the back gate is a stairs access way and not slope, I have knee injury and its quite difficult for me to climb. Hopefully the hotel can make a slope platform for those that have difficulties climbing the stairs!! Breakfast was okay, not a lot of variety to choose from though. ): And btw MOST staff are friendly and nice!! The only unfriendly one that I met is the one that helped me with check in, she seems really unhappy idk why maybe she pms. But OVERALL GREAT STAY!!! Definitely worth the price!!

Reviewed March 25, 2017
10.0
Exceptional
Lai from Singapore
Couple
Superior Smoking
Stayed 1 night in January 2018

Made my Batam trip so much more enjoyable”

had been to Batam numerous times. 1st time staying in this hotel and i was amazed. the facilities are 5 stars. if you are tired of walking around in Batam, you can simply stay in the hotel and chill out. there is the swimming pool (15m), outdoor jacuzzi, a really huge gym and steam room/sauna. the coffee lounge has 1-for-1 beer during happy hour (5pm-7pm). about SGD3 for a beer so happy hour will be half the price!! there is a walkway at the back of the hotel to get to Nagoya Hill shopping Mall, which is oh so convenient. the staff are friendly and helpful. the breakfast has a very good variety and good quality. i'm not a breakfast person but i was tempted to eat....a lot! because of the hotel, i want to go back to Batam and i want to stay here again. less than SGD100 per night, the quality is really really good!

Reviewed January 23, 2018
10.0
Exceptional
Koh from Singapore
Group
Superior Smoking
Stayed 1 night in July 2018

Top choice stay”

I stayes in this hotel when it was newly opened years ago. That was my 1st visit to Batam and I was impressed with the cleaniness, location, services. Simply everything in the hotel that makes me wow! After my first trip, I never want to stay in any other hotels again whenever I visit Batam unless their rooms were sold out. It never fail to live up the expectation I have on them. They maintain the hotel very good and I'm totally impressed. They even have a pathway linking from behind the hotel to the Nagoya Shopping Mall now which makes it even more convenient and safer for tourists. I remembered walking along the roadside outside the hotel to the mall and took us a longer time. Kudos for the upgrade and my friends who stayed the 1st time were impressed and can't wait to recommend to their friends. For me, this is will always be my number 1 choice hotel in Batam.

Reviewed July 24, 2018
10.0
Exceptional
Sulastri from Singapore
Couple
Superior Smoking
Stayed 1 night in April 2018

Best Location & Affordable Price ”

We took a cab from batam ctr to Nagoya Mall about 75,000 rupiah. This is the second time we stayed at Grand I Hotel and it was super convenient for us to access by the back door to Nagoya mall and back to hotel. The back door open from 6 am to 12 midnight. Hotel price we paid per room for 2d1n is about SGD90+. Lots of options to choose on the buffet breakfast. Bed was super comfy with large pillows.

Reviewed May 02, 2018
9.6
Exceptional
Faith from Singapore
Couple
Superior Non-Smoking
Stayed 1 night in July 2019

Very comfortable ”

Initially booked ourselves into Grands I hotel for a night but the room was so comfortable we decided to extend our holiday and booked another night. All was good, staff, room, location just 5 min from Nagoya Hill shopping area. Just wish it were slightly cheaper, $100 per night (Sunday to Tuesday) for the cheapest (superior) room is too expensive for a 4-star Batam hotel. Other than that, I would recommend anyone on a comfortable budget to stay here.

Reviewed July 10, 2019
10.0
Exceptional
MUHAMMAD from Singapore
Family with teens
Superior Smoking
Stayed 2 nights in October 2016

Fabulous Grand I hotel”

My family and I had a very good experience at the Grand I Hotel. Conveniently located less then 10minutes drive from The Harbour Bay, less then 5minutes walk to the Nagoya shopping mall, the hotel also offers comfortable stay and delightful f&b.As soon as I reach the entrance of the hotel, I notice that there was security doing check on all vehicle. That gave me a sense of security. I was glad that my family arrival was greeted by the warm smiles of the staff there. It's easy to find reasons to come back there. My only complaint is that the pavement opposite the hotel is not properly build. (not the hotel fault). I had to walk on mud to reach the other side! But this minor issue doesn't reflect the excellency of Grand I Hotel. thank you.

Reviewed October 12, 2016
10.0
Exceptional
Rosmini from Singapore
Couple
Deluxe Smoking Room
Stayed 1 night in September 2017

Pleasant stay!”

Good location. Love the deluxe room with attached bathtub and swimming pool view from room. Less than 5mins walk to Nagoya Mall. Superb breakfast. My first choice hotel in Batam. Not cheap to get taxi here. Moving around here is much cheaper by Grab or Uber than taxi. From HarbourBay ferry terminal to hotel took less than 10 minutes. Worth the money. Keep it up Grands-i hotel!

Reviewed September 25, 2017
9.2
Exceptional
Ling from Singapore
Group
Superior Smoking
Stayed 2 nights in August 2016

Great location and service”

The hotel is just 5 mins walk to Nagoya hill mall through a cement walk way with lighting behind the hotel. Buffet breakfast menu changes and not boring. They even have freshly squeezed fruit juices. The massages and spa in the hotel is reasonably priced but undergoing renovations now. So only massages are available and for in room services only. The price is slightly higher than the usual batam hotels but every cent is worth it. Remember the location is just 10 minutes drive from harbour bay ferry terminal. Batam center terminal is further away.

Reviewed August 08, 2016
10.0
Exceptional
LOKE from Singapore
Couple
Superior Smoking
Stayed 3 nights in December 2018

STILL ONE OF THE BEST HOTEL TO STAY”

HI, I had staying GRANDS I ( NAGOYA ) HOTEL before maybe more than 3 yrs ago. This time I am back again. Well, what I can say the hotel is still live up to it's best standard as before. The service of the staffs from all department, the cleanness of all the room is still the best. So keep up the good work as I am sure this is the best choice to stay whenever in batam.

Reviewed December 26, 2018
9.6
Exceptional
Ai from Singapore
Group
Superior Smoking
Stayed 2 nights in June 2017

Second Stay in one Month”

This is my second trip to Batam in a month and Grand I Hotel never fail to disappoint. The previous trip I booked Deluxe and I'd booked Superior this time round. The rooms are still spacious to my surprise however the toilet is a little smaller than Deluxe room but that's okay. The only complaint I have this time round is the water heating system in the room and the hot water is not consistent in my room only and it did not affect my friends' rooms. Love the location and this will definitely be my go-to hotel in Batam!

Reviewed June 06, 2017
10.0
Exceptional
Amber from Singapore
Couple
Superior Non-Smoking
Stayed 1 night in July 2018

Great location and staffs!”

Thankful for Grand I Hotel to grant all my requests for my recent stay. (Early check in at 1pm and high floor) Their staffs are always polite and friendly, greet you whenever they walk pass you. The location is fantastic as it’s only 5min walk Nagoya Hill Shopping Mall! Will be back when I am coming to Batam again.. it’s my 3rd stay here :)

Reviewed July 16, 2018
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