Excellent 8.2
Based on 165 reviews

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About Grange St. Paul's Hotel

Description

Perfectly located in the heart of London’s financial district, yet moments away from the myriad delights of the renowned West End, the Grange St. Paul's Hotel provides a perfect venue for any visit to the capital. This 6-story, 5-star hotel boasts 433 well-designed guest rooms, and to make your stay comfortable, all rooms feature a non-smoking policy, air-conditioning, bathrobes, daily newspaper, and desk. Other features at the hotel include 24-hour room service, an elevator, bar, laundry service/dry cleaning, meeting facilities, and a restaurant. Everything Grange St. Paul's Hotel does is centered on the guests' experience, ensuring the ultimate in comfort and relaxation.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Taxi service

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage(s)
  • Nightclub
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Ticket service
  • Tours

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
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Policies

Swimming pool hours for children is from 09:30 AM to 11:30 AM and 02:30 PM to 04:30 PM on weekdays, and all day on weekends and public holidays.

The Sky Bar is available for private hire only. In the event that the bar has not been booked, hotel guests are welcome to take in the sights of the bar's external views.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 11:00AM
Distance from City Center: 2.Km
Distance to Airport: 30.Km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 10
Number of Rooms : 433
Time to Airport (Minutes): 45
Year Hotel Built: 2008
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Verified traveler reviews

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Excellent



based on 165 reviews
  • Cleanliness 8.6
  • Facilities 8.1
  • Location 9.1
  • Room comfort and quality 8.5
  • Service 8.2
  • Value for money 7.7
  • Food and dining 7.1
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He from Germany
Couple
Superior Double or Twin
Stayed 3 nights in September 2016
Not at all a five star hotel
It is a hotel at 3 star standard. But thé location is ok.
Reviewed September 26, 2016
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Aw from Singapore
Couple
Superior Double or Twin
Stayed 2 nights in September 2016
No free lunch in this world! Beware....
When we check in, the front desk said she is offering a free upgrade of our room to suite and it comes with free breakfast. We thought probably the hotel was running full capacity hence decided to upgrade our room, that's so nice right! After all the paperwork, the porter was "so nice" to hang around and waiting to help us with our luggage. To our dismay, that's because the suite is not located in the main building and we had to walk a distance. The moment we were out in the street, we had a hunch, something is not right. We told the porter that we do not want to stay away from the main building, he was so smart to say that it will be a long wait to arrange another room, perhaps we should get some rest and if we do not like the room we can always change it later. He insisted that we should see that "suite", so we obliged. We were shocked when we reached the building lobby, there was just a table with a security guard, sloppy looking, definitely not a suite building with 5 stars rating. Worst of all, it was a room meant for handicapped, the sink and shower area was designed for that, so the sink was extremely small and low, shower area with no doors to keep the toilet dry. Immediately I demanded that they give me a room that I had paid for. Their customer service reply was: but you will not have free breakfast! I was like :((( freaking s**t I do not want the breakfast and I am not penny pincher who is dying for your breakfast, I can easily afford it if I have to pay! They insisted that I should view another room which is in the same building. So they sent another porter over, when we told the porter, no we do not want to view it, he just left us to drag our luggage down the street ourselves. Marvelously unbelievable! So beware if they are so nice to offer an upgrade for you.
Reviewed September 24, 2016
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Ian from United Kingdom
Couple
Superior Double or Twin
Stayed 2 nights in September 2016
Cheap for a 5 star
We stayed over the weekend nice big rooms with no noise from people in the halls or traffic outside and the breakfast was great lots of cut fruit and the full breakfast was cooked perfectly great hotel cheap for what it is.
Reviewed September 23, 2016
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Theresa from United States
Solo traveler
Twin Executive Room
Stayed 2 nights in September 2016
Wonderful hotel, great location, rude front desk staff
The Grange St Paul's is a beautiful hotel. The location is perfect for getting around town and also for strolling and dining along the Thames. The rooms are spacious and the bathrooms are gorgeous. However, the front desk staff was incredibly rude on a couple of separate occasions and I'm not sure why. It's such a disconnect from the rests of the hotel. Other people waiting in line were commenting on the same thing. It wasn't all of them but there are a couple of women who were just not acceptable or professional in their treatment of my friend who arrived early before our room was ready, nor did they improve their disposition when I arrived. such a shame because the hotel really is fantastic besides this glaring problem.
Reviewed September 14, 2016
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yunuo from China
Couple
Superior Double or Twin
Stayed 2 nights in September 2016
not bad but far away from 5 star
the staff is perfect but the facility is just like 3 or 4 star . The room is not such clean.
Reviewed September 14, 2016
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Nikolas from Indonesia
Group
Quadruple Room
Stayed 2 nights in August 2016
Great Location!
Location is only few steps from St. Pauls Cathedral! bunch of hangout places, cafes and restaurants. The hotel is grand and we admire the architecture, especially the rooftop, stunning view of St. Paul's. the room itself could be better with modernization upgrades, average for 4 star hotel.
Reviewed September 08, 2016
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Rachael from United States
Couple
Superior Double or Twin
Stayed 3 nights in September 2016
Perfect except for the bed
This place was beautiful and everyone was really friendly. We were very excited that we were upgraded to a larger room with a king sized bed, but the mattress was the hardest mattress I've ever laid on. I don't mind a firm mattress, but this was like sleeping on the floor. Everything else about this place was stellar, but I just wouldn't go back based on the mattress.
Reviewed September 06, 2016
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Gareth from United Kingdom
Business traveler
Superior Double or Twin
Stayed one night in September 2016
Stay
Excellent Hotel
Reviewed September 05, 2016
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Djohan from Indonesia
Couple
Superior Double or Twin
Stayed 3 nights in August 2016
I think it's really 5 star hotel in London city....but the room rate still reasonable
Reviewed August 28, 2016
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Charlene from Australia
Solo traveler
Superior Double or Twin
Stayed 3 nights in August 2016
For a 5 star hotel I was surprised I had to pay $29 pound to use the business centre. Don't think a 5 star should be asking their guests to pay this. I wouldn't rate it a 5 star hotel - it's more like a 4 star. Was there 3 nights and only once did I have a turn down service. It's a nice to have but if you are going to offer it then be consistent. On the plus side - The staff were fantastic and very helpful. Location was central and close to tube station. Lovely being right in front of St Pauls. It is a lovely hotel.
Reviewed August 21, 2016
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