Very good
From 43 reviewsSee what guests said
7.7
Grantly Hotel
Grantly Hotel
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Single Standard Grantly Hotel
Single Standard
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Interior view Grantly Hotel
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Balcony/terrace Grantly Hotel
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Location
Excellent
8.6
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  • 300 meters to public transportation

  • Free Wi-Fi in all rooms

  • Safety deposit boxes

  • Non-smoking

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Room choices
7.8
Very good
Room comfort & quality
Single Standard
Single Standard
...
  • 12 m²/129 ft²
  • Non-smoking
  • 1 single bed
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Standard Double Bed
Standard Double Bed
...
  • Garden view
  • 12 m²/129 ft²
  • 1 double bed
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Triple Standard
Triple Standard
...
  • Garden view
  • 15 m²/161 ft²
  • 1 single bed and 1 double b...
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Standard Twin Bed
Standard Twin Bed
...
  • Garden view
  • 12 m²/129 ft²
  • 2 single beds
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Quad
Quad
...
  • 18 m²/194 ft²
  • Non-smoking
  • 2 single beds and 1 double ...
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An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

British cuisine
British cuisine
Pictures
140 mBritish, European, Fusion
Panini House
200 mBritish
Albertines
280 mBritish, Gastropub, Wine Bar
European cuisine
European cuisine
Jamie's Italian Westfield
330 mEuropean, Gluten Free, Italian
The Brackenbury Wine Rooms
700 mEuropean, Wine Bar
Cibo
860 mEuropean, Italian, Mediterranean
Asian cuisine
Asian cuisine
Mr Sushi
90 mAsian, Japanese, Sushi
Shikumen Shepherd's Bush
150 mAsian, Chinese
Aroma w12
170 mAsian, Chinese, Japanese

What they offer

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What's nearby

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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (43)Booking.com Reviews (1499)
7.7
Very good
Filter by guest type:
Cleanliness7.8
Facilities6.6
Location8.6
Room comfort and quality7.8
Service8.0
Value for money7.6
Provided by verified guests of Agoda
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Showing 29 verified guest comments
12
7.6
Barry from United Kingdom
Solo traveler
Single Standard
Stayed 1 night in November 2017
Very good”
Friendly staff, good central location with good transport links, clean rooms and quiet considering how busy a location it was. Not luxurious but good honest value.
Reviewed November 16, 2017
9.2
Lorna
Solo traveler
Single Standard
Stayed 1 night in November 2017
Short Break”
Lovely hotel in central London. Ideal for gigs and location is brilliant. Had an issue with the room that the staff were fast to fix. All staff friendly.
Reviewed November 07, 2017
5.2
Steven from United Kingdom
Business traveler
Single Standard
Stayed 1 night in July 2017
Above average”
I was placed in a room next to the reception and as a consequence I was woken up several times in the early hours. I got about 4 hours sleep in total. The room itself was not exactly what you'd call welcoming. It was dated and the bed was sloped so it was hard to get comfortable. I was, in fairness, offered 50% of my money back but I am yet to receive it, despite several calls to the hotel and several promises that the manager would call me back. I would avoid this hotel in future.
Reviewed August 17, 2017
Dear Steven, I would appreciate if you could complete your review in Agoda.com and admit that the hotel manager did contact you and he did refund you the 50% which was promised. we hope to be in your service in near future and obviously in a room far from reception area. Kind regards M. Naghdi Hotel Management Team
Responded October 18, 2017
Grantly Hotel
6.8
Vera from Portugal
Solo traveler
Single Standard
Stayed 3 nights in March 2017
Good”
Lots of noise from the stairs when people are passing by because the building is antique and the door can't isolate sounds. The room was clean but the breakfast room wasn't. On my last day, when I arrived to my room the door was open, the cleaning lady forgot to close it. Nothing was missing but this seems a problem to me. The location is very good.
Reviewed April 04, 2017
8.0
Doxia from Cyprus
Couple
Standard Double Bed
Stayed 5 nights in November 2016
Nice hotel, Perfect location ”
It's a nice small hotel in very good location. Its near underground station and 5 min walk from westfield mall. The rooms are small but there are warm and clean.
Reviewed December 05, 2016
8.4
Mohd from Malaysia
Solo traveler
Single Standard
Stayed 4 nights in October 2016
room size”
Single room size are too small. not recommended for big size person.
Reviewed November 01, 2016
8.0
Yasmin from Egypt
Solo traveler
Single Standard
Stayed 10 nights in August 2016
Room was extremely small, yet it had everything i need”
The friendliest staff on earth. The location couldn't have been better. The only problem I had was how small the room was. I'm a tiny person & yet I felt a bit clostrophic, didn't have enough space for all my stuff. But for a person who was there for the night only, it was fine.
Reviewed August 28, 2016
8.8
Kate from United Kingdom
Business traveler
Single Standard
Stayed 1 night in July 2016
Value for money”
I needed a cost effective place to stay and it met all my requirements: very clean, modern ensuite and comfy bed. The fan and fridge were very welcome as it was a hot night. The fabric of the building is a bit worn but it had everything I needed.
Reviewed July 25, 2016
9.6
Seow from Singapore
Solo traveler
Triple Standard
Stayed 4 nights in June 2016
Nice place to stay”
Staff here is very friendly, & helpful . Room is clean , location is convenience to go around London. If I come back to London definately I will come back to Grantly Hotel. I also will recommend my friends those who want to visit London to this hotel.
Reviewed June 21, 2016
6.7
Glyn from United Kingdom
Business traveler
Single Standard
Stayed 1 night in August 2015
one night in Shepherds Bush.”
The best 3 things about this hotel were location,the price and it had parking.
My stay at the Grantly Hotel was fine. It was only for 1 night as I was working in Hammersmith. I never had breakfast so can't comment but I would stay here again.
Reviewed August 05, 2015
6.0
Grace from Singapore
Couple
Standard Double Bed
Stayed 2 nights in October 2013
Small, Budget Hotel but Not at Budget Price”
Good Location, Ground Floor Room
The room was super, small and basic. Breakfast was very basic. Only plus point of this place was the location which is near to the Subway.
Reviewed January 04, 2014
7.0
Mandi from South Africa
Family with teens
Quad
Stayed 3 nights in March 2013
Value for money.”
Good value. Family room. Great access to transport.
Room accommodated 3 adults and 1 child comfortably. Room and bedding was clean and everything worked. Staff are polite and attentive.
Reviewed June 21, 2013
8.0
Mark from United Kingdom
Solo traveler
Standard Double Bed
Stayed 1 night in May 2013
A comfortable stay.”
THe location, comfort and cleaniness of the hotel
A pleasant one night stay in this mid range hotel. The staff were polite, efficient and friendly. Facilities in the room good, the breakfast adequate. Fairly quiet and good location for west London.
Reviewed May 21, 2013
7.0
phil from United Kingdom
Family with teens
Standard Double Bed
Stayed 1 night in February 2013
The Grantly was not what we booked - satisfactory.”
Breakfast in the conservatory was quaint but cool
staff were welcoming, hotel was quiet - didnt see any other guests, functional, we didnt want much and we werent disappointed.
Reviewed February 26, 2013
7.3
ADAMU from Nigeria
Family with young children
Triple Standard
Stayed 2 nights in October 2012
Nice hotel but.”
Free Wireless
Though we booked a room for 3 adults because there were 1 adult and 4 kids. As family we planned to managed ourselves but to our surprise the hotel management threaten to cancel our booking if we failed to pay additioanl 30 British POUNDS With a promise to provide additional mattress but only baby cot was brought which we rejected but paid to save ourselves from embarrassement.
Reviewed October 09, 2012
8.3
David from United States
Business traveler
Single Standard
Stayed 1 night in June 2012
Good value for money”
Quiet room, excellent for working.
I selected this hotel on price and location. It's within a few minutes' walk of Shepherd's Bush station. I expected the room to be smaller, based on price, but was pleased to find ample space and a newly-renovated en suite. Hotel offers a free breakfast service, which I was also not expecting. It's in a pleasant atrium with lots of light. Service was very good all around. I had two concerns, which I raised and were addressed. One concerned wifi, for which I'd paid a small fee. Wifi reception was poor to non-existent in my room, and the clerk easily offered my money back. Also, the hotel was not used to working with Agoda. Although I had paid in advance, the night clerk wasn't aware of the arrangement. When the matter was brought to the attention of the manager, he straightened things out immediately.
Reviewed July 01, 2012
4.4
ISABEL from Spain
Family with young children
Quad
Stayed 2 nights in December 2017
Mucho a mejorar”
Reservé dos habitaciones, una se veía que había sido renovada recientemente, pero la otra dejaba mucho que desear. Ambas sin embargo tenían un problema importante de humedades en el baño, que a mi juicio se solucionaría en gran parte modificando el sistema de alumbrado, que obliga a cerrar la puerta para que se apague la luz, quedando por tanto la humedad atrapada en el baño, lo que origina hongos en las paredes. El desayuno estaba muy bien, pero tienen que ampliar el comedor, ya que no es de recibo tener que hacer cola de media hora para poder desayunar.
Reviewed December 04, 2017
7.6
stephane from France
Family with teens
Standard Twin Bed
Stayed 1 night in November 2017
TRES BIEN A PART L INSONORISATION”
TRES BON HOTEL PETIT DEJ ET CHAMBRE LE SEUL PROBLEME LES FENETRES SANS DOUBLE VITRAGE ON ENTEND TOUT COMME SI ON SE TROUVE DANS LA RUE PREVOIR BOULE QUIES
Reviewed November 16, 2017
5.6
Jennifer from Canada
Family with teens
Triple Standard
Stayed 4 nights in July 2017
d'horrible à très bien (après avoir eu un changement de chambre)”
À notre arrivée nous nous sommes fait offrir une chambre (no 16) vraiment petite, poussiéreuse, sans air climatisé (mais avec des ventilateurs). Elle semblait néanmoins correcte pour nos besoins. Les inconvénients : salle de bain minuscule dont la lumière s'allume par détection de mouvement. La porte doit donc rester fermée pour qu'elle s'éteigne. La nuit, si on veut aller aux toilettes, l'ouverture de la porte déclenche la lumière qui illumine la chambre et réveille tout le monde. Il y avait de grosses couvertures très chaudes qui semblaient poussiéreuses. Je les ai enlevées, ainsi que les édredons dont un qui était tâché (ressemblait à du sang séché). Les draps étaient par contre blancs et propres en dessous. La chambre donnait sur la rue, très bruyante en raison de la circulation abondante de voitures et du bruit des klaxons que les Londoniens semblent utiliser beaucoup. Donc, la fenêtre devait rester fermée et il faisait chaud malgré les ventilateurs. En me couchant dans le lit double, j'ai remarqué que le matelas était défoncé de mon côté. J'avais peur de glisser en bas du lit tellement ça penchait. Je ne pouvais pas concevoir passer 3 autres nuits dans cette chambre (je magasinais même un autre hôtel sur ma tablette, dans la salle de bain pendant que les autres dormaient plus ou moins bien). Après notre petit déjeuner, je suis allée voir à la réception pour indiquer à quel point la chambre ne convenait pas. À ma grande surprise, ils m'ont offert une autre chambre (je croyais qu'il n'y en avait pas d'autres de disponibles) . J'étais sceptique, mais le réceptionniste m'a assuré que le matelas serait confortable et que la chambre était en fait située dans un autre bâtiment. Cela a été le jour et la nuit. Le bâtiment en question était en rénovation. Tout était neuf. Il y avait encore des matelas dans leur emballage de plastique dans le lobby de l'hôtel et cela sentait la peinture fraîche. Le plancher, en bois remplaçait les vieux tapis de l'autre
Reviewed July 29, 2017
9.2
Consuelo from France
Couple
Standard Double Bed
Stayed 3 nights in November 2016
Buena atención y limpio”
El hotel está muy cerca de la parada de metro Sheperd's Bush. También hay paradas de bus .La habitación y el baño estaban muy limpias, cambian las toallas todos los días. El desayuno y la atención del personal geniales. Nosotros estuvimos para un fin de semana del viernes 18 al lunes 21 de noviembre, estamos muy satisfechos.
Reviewed November 28, 2016
12
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