This property is in high demand!
55 travelers have booked today.
Great Southern Hotel Melbourne, near Southern Cross Station, blends heritage architecture with modern vibes. Relax in the courtyard and explore nearby iconic attractions—ideal for two travelers seeking convenience and character. Located in Melbourne CBD, this hotel provides easy access to cultural landmarks, stylish dining, and premier shopping. Features include express check-in/out, an on-site restaurant, and a relaxing garden courtyard. Rooms offer air-conditioning, free Wi-Fi, and secure safes. Perfect for two travelers, key attractions like Flinders Street Station, Block Arcade, and Hosier Lane are within walking distance. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Located in heart of Melbourne
Check-in [24-hour]
Great Breakfast
Great View
270 meters to public transportation
Free Wi-Fi
Car park
Front desk [24-hour]
Restaurant
Family room
Luggage storage
Breakfast
Laundry
55 travelers have booked today.
Based on 23,272 verified reviews
9.2
8.1
8.1
8.0
7.5
7.2
Location rating score
Value for money | 8.1 |
Distance to city center | 0.5 km |
Location rating | 9.2 |
Nearest airport | Essendon Airport (MEB) |
Distance to airport | 11.4 km |
What is the average travel time to a nearby airport from Great Southern Hotel Melbourne?
The average travel time to get from Great Southern Hotel Melbourne to the airport is 45 minutes, but please take into account that the travel time may vary based on traffic, weather conditions, and time of day.
What bars are close by Great Southern Hotel Melbourne?
While lodging at Great Southern Hotel Melbourne, enjoy your evening or night out at Brown Alley Bar, Bond Bar, and Charlie's Bar to get the most out of your nightlife.
What public parks are within range of Great Southern Hotel Melbourne?
While lodging at Great Southern Hotel Melbourne, indulge in your morning or evening walk at nearby park which include Enterprize Park, Victoria Green, and Boyd Community Park.
How many floors does Great Southern Hotel Melbourne have?
Great Southern Hotel Melbourne has a total of 6 floors.
How long do visitors normally stay at Great Southern Hotel Melbourne?
Verified past guests that have stayed at Great Southern Hotel Melbourne had an average nightly stay of 2 nights at this property.
In which languages can Great Southern Hotel Melbourne's staff members communicate?
Great Southern Hotel Melbourne can speak a total of 8 languages and supports well-known languages such as English, Spanish, and Mandarin Chinese for international guests, ensuring all travelers are well accommodated with all their needs in their desired choice of languages when communicating. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.
What do past guests like most about Great Southern Hotel Melbourne?
Past visitors that stayed at Great Southern Hotel Melbourne have given this property a rating of 9.173 for its excellent location as the primary highlight for their stay.
What is the average rating that verified Families with older children have given to Great Southern Hotel Melbourne?
Past families with older children that have stayed at this property have given Great Southern Hotel Melbourne an average rating of 7.9. You can search for more descriptive customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.
What do local visitors think about Great Southern Hotel Melbourne?
Verified local visitors that have stayed at this property have given Great Southern Hotel Melbourne an average rating of 8.7. You can look up on more specific customer testimonials, and comments for this property down in the review section.
Is breakfast offered at Great Southern Hotel Melbourne?
Wake up to an incredible continental breakfast at Great Southern Hotel Melbourne. Guest visitors can enjoy breakfast offered with an additional charge of 20 AUD for adults and 20 AUD for children if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.
Experience Luxury and Convenience at Great Southern Hotel Melbourne
Welcome to Great Southern Hotel Melbourne, a 4-star hotel located in the heart of one of Australia's most vibrant cities. With its prime location just 0.5 km from the city center, this hotel offers the perfect blend of luxury, comfort, and convenience for both business and leisure travelers.
Upon arrival, you'll be greeted by a warm and friendly staff ready to cater to your every need. Check-in begins at 02:00 PM, allowing you to settle in and start exploring the city at your own pace. The hotel boasts a total of 256 elegantly designed rooms, each thoughtfully furnished to provide a comfortable and relaxing atmosphere. Whether you're traveling alone, with a partner, or with your family, there's a room to suit your needs.
Families traveling with children will be delighted to know that Great Southern Hotel Melbourne welcomes little ones with open arms. Children between the ages of 2 to 12 can stay free of charge, making this an ideal choice for a family getaway. The hotel's child policy ensures that your little ones are well taken care of, allowing you to enjoy your stay without any worries.
In addition to its excellent location and child-friendly policies, Great Southern Hotel Melbourne also offers convenient access to the airport. With a travel time of just 45 minutes, you can easily catch your flight and bid farewell to this magnificent city. Check-out is until 10:00 AM, giving you ample time to pack up and prepare for your departure.
Experience the best that Melbourne has to offer at Great Southern Hotel Melbourne. With its luxurious amenities, convenient location, and welcoming atmosphere, this hotel is the perfect choice for your next visit to this vibrant city.
Convenience Facilities at Great Southern Hotel Melbourne
At Great Southern Hotel Melbourne, convenience is at the forefront of your stay. With a range of facilities designed to make your experience hassle-free, you can relax and focus on enjoying your time in Melbourne.
One of the standout features of the hotel is its laundry service, allowing you to easily freshen up your clothes during your stay. This is especially convenient for those on longer trips or for families with young children. Additionally, the hotel offers safety deposit boxes, providing peace of mind for guests who want to securely store their valuables.
Stay connected with complimentary Wi-Fi available in all rooms and public areas. Whether you need to catch up on work or share your travel experiences with friends and family, you can easily stay connected throughout your stay. For those who prefer a faster check-in and check-out process, the express service at Great Southern Hotel Melbourne ensures a seamless experience.
Traveling with luggage? No problem. The hotel offers luggage storage facilities, allowing you to explore the city without the burden of carrying your bags. And for those last-minute essentials or snacks, the convenience store on-site has you covered. With these convenient facilities, Great Southern Hotel Melbourne ensures that your stay is comfortable, efficient, and worry-free.
Convenient Transport Facilities at Great Southern Hotel Melbourne
At Great Southern Hotel Melbourne, guests can enjoy a range of convenient transport facilities that make exploring the vibrant city of Melbourne a breeze. With a variety of options available, getting around the city has never been easier.
For those looking to embark on exciting tours and adventures, the hotel provides a ticket service that can assist in arranging various sightseeing activities. Whether you want to explore the iconic landmarks of Melbourne or venture out to the stunning surrounding areas, the knowledgeable staff at the hotel can help you plan the perfect itinerary.
Additionally, Great Southern Hotel Melbourne offers onsite self-parking facilities for guests who prefer to drive. With the convenience of a car park right at the hotel, you can easily explore the city at your own pace. Please note that car park charges are applied and may vary depending on the duration of your stay.
Modern Comforts and Amenities at Great Southern Hotel Melbourne
Experience a comfortable and convenient stay at Great Southern Hotel Melbourne, where every room is equipped with modern facilities to enhance your stay. Each room features air conditioning, ensuring a cool and comfortable atmosphere throughout your visit. Start your day feeling refreshed with the provided hair dryer, allowing you to style your hair effortlessly. Stay entertained with the television, offering a variety of channels for your viewing pleasure. Enjoy your favorite shows and movies on the satellite/cable TV, providing endless entertainment options. Keep your drinks and snacks chilled with the refrigerator, perfect for storing refreshments during your stay. With these room facilities, Great Southern Hotel Melbourne ensures a relaxing and enjoyable experience for all guests.
Indulge in Exquisite Dining at Great Southern Hotel Melbourne
At Great Southern Hotel Melbourne, guests can indulge in a delightful culinary experience at our on-site restaurant. With its modern and stylish ambiance, the restaurant offers a perfect setting for a memorable dining experience. Our talented chefs have curated a menu that showcases a fusion of international and local flavors, ensuring there is something to satisfy every palate.
Start your day with a scrumptious breakfast buffet that features a wide array of freshly baked pastries, fruits, cereals, and hot dishes. For lunch and dinner, our restaurant offers a diverse menu of delectable dishes, including succulent steaks, fresh seafood, and vegetarian options. Pair your meal with a selection from our extensive wine list or choose from a variety of craft cocktails expertly crafted by our skilled bartenders.
With its attentive and friendly service, the restaurant at Great Southern Hotel Melbourne provides a warm and inviting atmosphere for both hotel guests and locals alike. Whether you are looking for a relaxing meal after a long day of exploring Melbourne or celebrating a special occasion, our dining facilities are sure to exceed your expectations.
Comfortable and Versatile Room Options at Great Southern Hotel Melbourne
Great Southern Hotel Melbourne offers a range of room options to suit every traveler's needs. Whether you are traveling with family or on a solo adventure, this hotel has got you covered. The Family Room is spacious and can accommodate up to four guests, with the option of two King Beds or two Single Beds or one King Bed. For those seeking a cozy space, the Mini Double Room is perfect, featuring a comfortable Double Bed. If you prefer a Queen-sized bed, the Standard Queen Room offers a comfortable retreat. For a touch of luxury, the Superior King Room boasts a spacious layout and a plush King Bed. For those who prefer separate beds, the Superior Twin Room is an excellent choice, with two comfortable Single Beds. Booking any of these rooms on Agoda ensures you get the best prices and a hassle-free experience, making your stay at Great Southern Hotel Melbourne even more enjoyable.
Explore the Vibrant Melbourne CBD
Located in the heart of Melbourne, Australia, the Great Southern Hotel offers a prime location for exploring the vibrant Melbourne Central Business District (CBD). This bustling area is known for its lively atmosphere, diverse culinary scene, and exciting shopping opportunities. With its convenient location, guests of the hotel can easily immerse themselves in the energy and charm of this iconic Australian city.
The Melbourne CBD is home to an array of attractions that cater to all interests. Art enthusiasts can visit the National Gallery of Victoria, which houses an impressive collection of Australian and international artworks. Food lovers can indulge in the city's famous laneways, such as Degraves Street and Hardware Lane, where they can discover a plethora of cafes, restaurants, and hidden bars. For those seeking retail therapy, the CBD offers a variety of shopping destinations, including Bourke Street Mall and Emporium Melbourne, where fashion, accessories, and homeware stores await.
Beyond its cultural and culinary offerings, the Melbourne CBD also boasts beautiful parks and gardens, providing a tranquil oasis amidst the urban hustle and bustle. The Royal Botanic Gardens, just a short distance from the hotel, is a must-visit for nature lovers. Here, visitors can wander through lush greenery, admire stunning floral displays, and enjoy picnics by the picturesque lakes. Whether you're looking to explore the city's cultural landmarks, indulge in delectable cuisine, or simply relax in nature, the Melbourne CBD has something for everyone.
Convenient Transportation from Melbourne Airports to Great Southern Hotel Melbourne
Located in the heart of Melbourne CBD, Great Southern Hotel Melbourne offers a convenient base for travelers looking to explore the vibrant city. Getting to the hotel from the nearest airports is a breeze, thanks to the excellent transportation options available.
If you are arriving at Melbourne Airport (also known as Tullamarine Airport), the most convenient way to reach Great Southern Hotel Melbourne is by taking a taxi or rideshare service. The journey takes approximately 30 minutes, depending on the traffic. Alternatively, you can also opt for the SkyBus, a dedicated airport shuttle service that operates 24/7. The SkyBus departs from the airport every 10 minutes and drops you off at Southern Cross Station, which is just a short walk away from the hotel.
For travelers arriving at Avalon Airport, located about 50 kilometers southwest of Melbourne CBD, the most convenient option is to take the Avalon Airport Shuttle. The shuttle service operates regularly and takes you directly to Southern Cross Station, from where you can easily walk to Great Southern Hotel Melbourne.
No matter which airport you arrive at, reaching Great Southern Hotel Melbourne is a hassle-free experience, allowing you to start your Melbourne adventure without any transportation worries. With its central location and easy accessibility, this hotel is the perfect choice for both business and leisure travelers.
Explore Melbourne's Vibrant Landmarks and Attractions near Great Southern Hotel Melbourne
Located in the heart of Melbourne, Great Southern Hotel Melbourne offers easy access to a plethora of iconic landmarks and attractions that will make your stay truly unforgettable. Just a short stroll away, you'll find yourself immersed in the vibrant atmosphere of Queen Victoria Market. This bustling marketplace is a food lover's paradise, offering an array of fresh produce, gourmet delights, and unique souvenirs.
For breathtaking panoramic views of the city, head to the Eureka Skydeck. Located just a stone's throw away from the hotel, this observation deck is perched on the 88th floor of the Eureka Tower, offering awe-inspiring vistas of Melbourne's skyline.
Art enthusiasts will be delighted to discover the nearby National Gallery of Victoria, which houses an extensive collection of Australian and international artworks. From contemporary masterpieces to ancient artifacts, this world-class gallery has something to captivate every visitor.
If you're looking to explore Melbourne's marine life, SEA LIFE Melbourne Aquarium is a must-visit attraction. Immerse yourself in an underwater wonderland as you encounter mesmerizing creatures from the depths of the ocean.
For a taste of Melbourne's history, a visit to the Old Melbourne Gaol is a must. Step back in time and discover the stories of infamous criminals and the harsh conditions of the 19th-century prison.
Literature lovers will appreciate a visit to the State Library Victoria, a majestic heritage building that houses a vast collection of books, manuscripts, and historical documents.
Federation Square, located nearby, is a bustling cultural hub where art, music, and events come to life. Enjoy a leisurely stroll along the Yarra River at Southbank, where you'll find a vibrant dining and entertainment precinct.
For those feeling lucky, Crown Casino offers a world-class gaming experience and a wide range of entertainment options.
Lastly, don't forget to explore the vibrant street art scene at Hosier Lane, where colorful murals and graffiti adorn the walls, showcasing Melbourne's artistic spirit.
With Great Southern Hotel Melbourne as your base, you'll have the perfect opportunity to immerse yourself in the rich cultural tapestry and iconic landmarks that Melbourne has to offer.
Convenient Public Transport Stations near Great Southern Hotel Melbourne
Located in the heart of Melbourne, Great Southern Hotel Melbourne offers easy access to several public transport stations, making it a convenient choice for travelers. Just a short walk away, you'll find Flagstaff Railway Station, Parliament Railway Station, and Southern Cross Railway Station. These stations provide excellent connectivity to various parts of the city, allowing guests to explore Melbourne's attractions with ease.
For a unique way to experience the city, guests can hop on the City Circle Tram, which stops near the hotel. This free tram service takes you on a scenic route around Melbourne's central business district, passing by major landmarks such as Flinders Street Station and Federation Square.
In addition to the railway stations and tram services, the hotel is also close to bus stops such as Russell St - Stop 7. This provides guests with even more options for getting around the city. Whether you're heading to popular attractions, shopping districts, or dining hotspots, the well-connected public transport network ensures that you can reach your destination conveniently and efficiently.
A Gastronomic Delight in the Heart of Melbourne
Great Southern Hotel Melbourne is surrounded by an array of diverse and delectable dining options. From the tantalizing flavors of Pho A Gogo and David's Hotpot to the mouthwatering dishes at Universal Restaurant and Supernormal, there is something to satisfy every palate. For those craving Korean cuisine, ChangGo Korean BBQ offers a sizzling dining experience. Dodee Paidang is a must-visit for lovers of authentic Thai street food, while San Telmo is renowned for its delectable Argentinian fare. For a taste of Italy, Tipo 00 and Osteria Ilaria serve up exquisite pasta dishes, while Arbory Bar & Eatery is the perfect spot to unwind with a refreshing drink and enjoy stunning views of the Yarra River.
Shop 'til You Drop in Melbourne
Located in the heart of Melbourne, Great Southern Hotel Melbourne is surrounded by an array of shopping landmarks that will delight even the most seasoned shopaholics. Just a stone's throw away, you'll find Anna Thomas Shop, a haven for fashion enthusiasts looking for unique and stylish clothing. For music lovers, Basement Discs is a must-visit, offering an extensive collection of vinyl records and CDs. Melbournestyle is a treasure trove of Melbourne-themed souvenirs and gifts, perfect for those looking to bring a piece of the city home. Bookworms will be in heaven at Hill of Content Shop and Collected Works Bookshop, where they can browse through shelves filled with literary gems. Indulge your sweet tooth at Haigh's Chocolates Collins Street, where you can savor delicious handcrafted chocolates. Vintage lovers will appreciate OTC retro clothing and collectables, offering a wide range of unique and nostalgic items. Chiodo Shop is a haven for art enthusiasts, showcasing stunning handcrafted jewelry and artwork. And for those looking for stylish homeware and gifts, Quick Brown Fox and Bison Shop are not to be missed. With such a diverse range of shopping landmarks surrounding the hotel, Great Southern Hotel Melbourne ensures that guests have access to the best retail therapy Melbourne has to offer.
Affordable Luxury at Great Southern Hotel Melbourne
Experience the best of Melbourne without breaking the bank at Great Southern Hotel Melbourne. With an average room price of just $96, this hotel offers unbeatable value for money compared to the city's average room price of $137.
Nestled in the heart of Melbourne's vibrant city center, Great Southern Hotel Melbourne provides guests with a comfortable and stylish accommodation option at an affordable price. Whether you are traveling for business or leisure, this hotel offers a range of well-appointed rooms to suit every traveler's needs.
From cozy standard rooms to spacious executive suites, each room at Great Southern Hotel Melbourne is thoughtfully designed with modern amenities and comfortable furnishings. Guests can enjoy a restful night's sleep on plush beds, take advantage of the complimentary Wi-Fi, and stay entertained with the flat-screen TV.
In addition to the attractive room rates, Great Southern Hotel Melbourne also offers a range of onsite facilities, including a fitness center, restaurant, and bar. With its prime location, guests can easily explore Melbourne's iconic attractions, such as Federation Square, the Melbourne Cricket Ground, and the vibrant laneways filled with cafes, boutiques, and street art.
Book your stay at Great Southern Hotel Melbourne today and experience affordable luxury in the heart of Melbourne!
Comfortable and Clean Rooms with Great Staff
Great Southern Hotel Melbourne offers comfortable and clean rooms that guests love. The rooms provide a cozy and inviting atmosphere, ensuring a pleasant stay for all visitors. The hotel's friendly and helpful staff go above and beyond to make guests feel welcome and attended to. From the moment you arrive, you'll be greeted with warm smiles and excellent service. Whether you need assistance with your luggage or recommendations for nearby attractions, the staff is always ready to help.
Additionally, the hotel's location is highly praised by guests. Situated in a prime area, it offers easy access to all the attractions Melbourne has to offer. Whether you're interested in exploring the city's vibrant nightlife, shopping districts, or cultural landmarks, everything is within reach. Furthermore, the hotel provides great value for money, with spacious and well-appointed rooms that exceed expectations. The comfortable beds ensure a restful night's sleep, allowing guests to wake up feeling refreshed and ready to take on the day.
Another highlight of Great Southern Hotel Melbourne is the delicious food served at the restaurant downstairs. Guests rave about the quality of the meals and the friendly service provided by the staff. Ms Belinda, in particular, is mentioned as a standout member of the team, known for her exceptional service and friendly demeanor. The hotel's commitment to cleanliness is also evident, with guests consistently mentioning the well-maintained rooms and the helpfulness of the cleaning staff. Overall, Great Southern Hotel Melbourne receives high praise for its clean rooms, friendly staff, convenient location, and excellent value for money.
Exceptional Location and Outstanding Value
Great Southern Hotel Melbourne is a hidden gem in the heart of Melbourne, Australia. With an overall rating of 7.9, this hotel has garnered positive customer reviews for its exceptional location and outstanding value. Situated in the vibrant and bustling city center, guests have easy access to a myriad of attractions, dining options, and entertainment venues. Whether you're a leisure traveler or a business professional, this hotel's prime location ensures that you're never far away from the action.
In terms of value, Great Southern Hotel Melbourne truly stands out. With a rating of 7.9, guests have praised the hotel's affordability without compromising on quality. The spacious and comfortable rooms offer all the essential amenities needed for a pleasant stay, ensuring that guests feel right at home. The hotel's competitive rates make it an ideal choice for budget-conscious travelers who are looking for a comfortable and convenient accommodation option in Melbourne.
Additionally, the staff performance at Great Southern Hotel Melbourne has received a commendable rating of 7.7. The friendly and professional staff members go above and beyond to ensure that guests have a memorable stay. From the warm welcome at check-in to the attentive service throughout the stay, the staff's dedication to providing exceptional hospitality is evident. Whether you need assistance with recommendations for local attractions or require any special requests, the staff is always ready to assist with a smile, making your stay at Great Southern Hotel Melbourne truly enjoyable.
Very good7.5
Facilities
Exceptional9.2
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
A surcharge of 2% applies when using American Express, Diners, JCB, Mastercard, UnionPay, or Visa.
Late check-out is available until 13:00 PM at an additional charge and subject to availability. Please contact the property for more details.
Provided by verified guests of
Excellent
We were thrilled with the family room - very spacious and an exceptional price. Couldn’t fault it. Close to all public transport to get around in Melbourne and their own car park on site at good rates for an overnight stay. The room was clean, although the bathroom could do with a bit of a freshen up in places. Check in/check out could be done via standard reception area or using one of their check in points independently. So glad we stumbled across this place - have stayed at many many motels in Melbourne previously, but never one as cheap as this and with as much space or decent facilities as this.
Dear Natasha, Thank you for your glowing review! We're thrilled to hear that everything exceeded your expectations. Your satisfaction is our priority! We look forward to hosting you again soon. Kind regards, Mike The Great Southern Hotel Management
I've stayed at the Great Southern many times in quite a few rooms, but room 533 is the best. Huge room with massive bay soundproof windows facing Spencer Street. The bed linen is always crisp and fresh, comfortable bed. Spacious bathroom with great shower. Room has fridge, microwave and modern locking safe. This is the best value hotel in Melbourne, with immediate access to public transportation and shopping. The staff are fabulous and helpful. Check-in and check-out is a breeze. Well done to the Great Southern Hotel team.
Dear Michael, Thank you so much for your wonderful feedback and for being a loyal guest! We’re thrilled to hear that we exceeded your expectations and that you found everything from the location and amenities to the service top-notch. Your kind words mean a lot to our team, and we’re so pleased to know we continue to be your go-to hotel in Melbourne. We look forward to welcoming you back again soon! Kind regards, Mike The Great Southern Hotel Management
The room I was given was very spacious. The bathroom was good sized and had the standard amenities - soap and shampoo. They also had tea bags and coffee sachets. The hotel sheets were crisp and comfortable. I had a very great sleep on the bed. Of all the hotels I have stayed in Melbourne, this is one that I would say that has the best bang for buck (e.g. value for money). It's a gem that I have discovered and would be happy to come back again.
Dear Paul, Thank you for appreciating our hotel. We strive to meet every expectation of our guests. We are happy to have served you, and it will be a pleasure to host you again. Have a great day! Kind regards, Mike The Great Southern Hotel Management
I stayed here as a solo traveler looking for a budget option. The price was cheap, and I appreciated having a private room and bathroom — much better than sharing like some other places in this price range. However, the room felt like it was in a dungeon at the back. The only natural light came from a glass window beside the door, which I had to cover for privacy — so then there was no natural light at all. There’s a security box, but I didn’t feel totally secure with that glass window. I was woken up around 4am by strange noises — possibly someone working or something being dropped (maybe a bucket?). It stopped around 5:30am. I later realized the area in front of the door has an open roof, so rain or other outside noise can come through — maybe that’s what I heard. On the plus side, the location is convenient and felt safe, especially at night, with food options nearby. It’s not perfect, but for a couple of nights, it was manageable.
270 meters to public transportation
Located in heart of Melbourne
Currency exchange
Free Wi-Fi in all rooms!
“A mixed bag depending on your priorities”
My room was clean where it counted - bed, toilet, carpet at the general walking area. Toilet was especially clean. Walls of the room are scuffed and carpet at the corners are obviously dusty. It really is the type of hotel to aim for 80% being up to par utilising 20% the time. Toiletries were a little lacking. All you got was 2 of a soap square, shampoo, and bog roll. No toothpaste, toothbrush, or vanity kit. The room did have an iron, ironing board and hair dryer though. Kitchen appliance related, it had a kettle, mini fridge, 2 glasses/cups of 3 types, and an assortment of tea bags. My room unfortunately was surrounded by corridors on 3 sides, which spelt a slightly noisy experience. People walking by would result in creaking floorboards, and groups waiting for the lift have startled me a few times thinking there's was ongoing renovation. HVAC system was sufficient but transmitted noise that sounded like the washing machines running from 5/6 floors down. It's not a bad place if you factor in the price and location, and can live with the notice as well as some of the odd things I shared in the photos. Of note, each room comes with 2 entry cards. So when I returned to my room to see an additional card still plugged in the slot, I was confused because I had not paid for the housekeeping package, and it was obvious from the state of the room that no housekeeping had been done. 2 calls to reception told me that no one had entered my room (they could check the CCTVs if needed), and it was normal for them to leave the housekeeping card in the room (no need to bring it down even when checking out). I was pretty sure the housekeeping card was not present in the room when I checked in, as was the issue with the ceiling.
Dear Levin, Thank you for taking the time to provide such detailed feedback. We’re glad to hear you found the room clean where it mattered most and appreciated the amenities provided such as the hairdryer, kettle, and iron. We acknowledge your concerns regarding the condition of the walls, corners of the carpet, and the limited toiletries. Your comments are valuable and will be shared with our housekeeping and management teams as we work to improve both our standards and guest experience. We hope to have the opportunity to welcome you back to Great Southern Hotel Melbourne for a more polished stay. Kind regards, The Great Southern Hotel Management