2nd Time at Green Heaven”

This is my second time at Green Heaven. Very well located hotel, near night market and old town. Friendly Staff without being overbearing. Good Buffet Breakfast Selection. Good Sized Room with separate Shower Room and Huge room with a bath. Only issue was that the airconditioning was not as cold as expected. I suspect that they needed to put more gas in the air conditioner.

Fantastic and busy restaurant for all day food options and breakfast. very close to Hoi An old town”

It is right in the Hoi An action! The food at the hotel is popular with outside guests, and very fresh with a large variety. Staff are amazingly helpful with good English. It is so close to Hoi An old town - just opposite the river. It is right in the action! The pool area is delightful. Very calming and relaxing and a very large pool too. The room was clean and a good size. Nice view out of the window. Small balcony. A place with great atmosphere and authenticity!

Awesome ”

We have our pre honeymoon before wedding and this was our first visit to Hoi An. It certainly measured up to the rating reviews it receives for good reason. They deserves them. We stayed 2 nights in Junior Suite Double Room and was very pleased. It was so spacious and nicely appointed with quality linens and towels. In fact, our entire stay from arrival till departure was very wonderful. The Male staff who checked us in on 08 Feb and checked us out on 10 Feb seem to be a notch above most employees in both competence and polite that we have experienced during our trip. He was superb! From our arrival till departure was so smooth. But regarding to services itself, it was really perfect. Kudos to the team :)

Very green”

Beautiful resort. room was spacious. bed was large and comfortable. very easy walk to night markets and old town. breakfast is definitely worth the extra $. Only critisim is the bathtub/shower is on an elevated platform - with the shower head holder the floor became very wet and made walking off the platform slightly hazardous. Otherwise i thoroughly enjoyed my stay.

Great location”

Pros. Great location by the river 5 minutes walk to the old town. We got an upgrade to a beautiful room with a high bathroom. Good breakfast, lots of choice with an egg chief. Lovely staff. Cons. Shower head pointed straight into your face, they did a temporary fix with some plastic jammed into the bracket. Also water ran under the shower door which flodded the bathroom. We told them many times it needs a seal but nothing got fixed. The gave us a free massage but it was very painful for both of us even after we asked for a gentle massage. My husband even left with a mark on his head! I would not recommend the massage, but would recommend the hotel.

10/10 location!”

great location, right in the centre of the ancient city (although incredibly commercialized area). it's an outdoor type hotel so some mosquitoes, but otherwise a nice place to stay. only the breakfast was a little mediocre.

Exceptional”

Close to the ancient town. Rooms are big. Breakfast has big choice of western and local dishes. They can organise pick up and tours

Set in the heart of the old town.”

A great hotel for the money, it may be an older propety but it is full of character, room I had was huge 2 double beds, had a roll top bath, drawer space could be better but great staff and breakfast is superb.

Exceptional”

The front desk staff were so helpful! They booked our next two train journeys for us so we wouldn’t have to worry about the hassle of trying to book the corrects ones. The breakfast was delicious and it’s in the best location of your looking to be near the night market! Would highly recommend.

Next ...”

Location is good - just on the edge of the road closure pedestrian section - within walking distance to Old Town. Room itself is spacious, decor & feel is basic & dated, but clean enough. Breakfast was forgettable; if there is an option to book without, save your money. Nice pool area to lounge around. Did a full body massage at the spa, which was good & fairly priced value. Staff service & warmth seemed selective - more towards certain guests than others. We had an excellent experience in Da Nang before arriving in Hoi An, so we know what Vietnamese welcome feels like. While the overall stay was alright, we would not stay here again, given the many choices available

Ideal location”

This hotel is the perfect location for anyone wanting to be close to the restaurants/bars/sights of Hoi An ancient town. The staff were always professional and willing to help with anything you needed. There’s a good breakfast selection and we ordered room service one night which was quick and tasty. Sometimes the sheets put on our bed had small stains but overall the room was clean and tidy.

Beautiful!”

Great location, so convenient to everything in Hoi An, yet spacious, with a lovely spa and pool (which we made good use of). The staff were so friendly and helpful, the room was just stunning and breakfast each morning was lovely, really set us up for the day. Because the Green Heaven is so close to everything, there is a bit of street noise in high season, however you can request a quiet room - it's just perfect, I'd stay there again in a second.

Very convenient ”

Very convenient to access to Hoi An street. Clean and tidy. But the staff there tried to push us to take their transport when we checked out. We have refused the offer because Grab car is much cheaper. The lady staff showed us unhappy face. Besides this, everything is excellent, especially the guy at the concierge. He provide us lots of travel tips and where to go.

Good Location”

-Checked-in late in the evening. We’ve got the room that we wanted. Unfortunately we didn’t had a good sleep at night as the Air-Conditional systems were loud and it got us up from our sleep. Next day we told the receptionist about it and he got someone to fixed it and eventually got us a new “VIP” room. It’s actually a same size as our room we had. Well then, we slept the night and it went slightly better. But we could hear the Air-Conditional system sound again but not loud as previous room. -Location wise are convenient. -Breakfast was standard normal hotel. Nothing special. But I noticed that they didn’t place the name of the food accordingly. As it may look like a Chicken Sausage but actually it’s Pork Sausage. So I told the waiter. He assume it’s Chicken. I said, no, I’ve not eaten this for the past days but the “Pork” was the chicken. But not the “Chicken” is the Pork. So be a little careful on that. -This Hotel should provide a Bicycle or and renting service for bikes. -Cleanliness can be done better. -Staffs can be more friendly and better in service. They should smile more. It’s just nice to stay in Hoi An for 2 nights. Otherwise you have nothing to do much. Thank you!

Very nice!”

This hotel was really comfortable. It’s in a very good location. And the room was very spacious. I wanted to stay more longer!

Excellent location and customer service”

Right in the middle of the night market and breakfast buffet is good too. Also have a free 10 min spa voucher which was amazing after our flight

nice hotel but only got staircase”

for elderly not suitable, 4 floor hotels only with staircase.

Great location and smart hotel”

We have eaten in the restraunt many times but never stayed in the hotel because precious building work. Now the building work and renovation has been finished and the hotel is superb. I cannot fault it or its location.

Good location ”

Location is good. Nearby is Hoi An old town with many restaurant and massage shop.

Great value for money ”

Great location, clean rooms, OK breakfast!! Staff very helpful. Only downside is no lifts. Would stay again though!!