Very good 7.7
Based on 2362 reviews

Recent customer comments

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Very good



based on 2362 reviews
  • Cleanliness 7.7
  • Facilities 6.8
  • Location 8.6
  • Room Comfort/Standard 7.5
  • Service 7.6
  • Value for money 7.7
  • Food/Dining 6.8
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VALERIANO from Philippines
Couple
Superior
Stayed 1 night in December 2014
Location, location, n location........
Location......
Ok......
Reviewed December 22, 2014

Saliza from Malaysia
Couple
Superior
Stayed 3 nights in December 2014
nice view
Near shoping area, convinient food area & good entertaiment
Reviewed December 20, 2014

francis from Malaysia
Family with teens
Superior
Stayed 1 night in December 2014
vocation
shopping,location and food
Good
Reviewed December 20, 2014

Leah from United States
Business traveler
Deluxe Twin
Stayed 1 night in December 2014
poor front desk service
only location
Check is stated at 2 pm. I arrived late and check in 5:15. I was told to wait 10 mns because room was not ready and they are preparing. after 20 mns. I complain and was given key. Upon going to room, room was hot ac was shut off. What preparation was being done??? What the hell was the 20 mns wait for?? Also buffet breakfast was cold.. rice, meat ... Ugh... I would rather eat and spend money on McDonald's than to it that food.. sorry but mot so good experience.
Reviewed December 19, 2014

Mark from Philippines
Business traveler
Superior
Stayed 1 night in April 2014
One of the best 3star hotel within the metro
Room is big but aircon is old, great location and customer oriented staff
Well, big room. Good people. Great location. Bad airconditioning. Very comfy bed. Awesome amenities.
Reviewed December 16, 2014

AGNES from United States
Couple
Superior
Stayed 2 nights in December 2014
A pleasant stay
location, service and cleanliness
Pleasant, convenient except for the traffic.
Reviewed December 15, 2014

Arthur from Philippines
Business traveler
Deluxe Twin
Stayed 2 nights in December 2014
Only the location is good :(
proximity to greenhills shopping area, only.
hotel security was rude, treats guests as "suspects/criminals" and not as guests. Uniformed guard accosts guests entering the hotel main door, asking rudely "where are you going?" Of course i am going to my room! I am billeted here. This rude incident never happened to me in the many hotels i have been to, in the philippines and abroad. Even smaller and un-rated pension inns do not do these rude welcome to guests, but at Elan Hotel, this seems to be standard practice. This unwelcoming attitude to hotel guests is only applicable to military camps, or private office buildings, but this Elan is supposed to be a hotel, so naturally people with unfamiliar faces enter the hotel everyday. Also, aircon unit at room 3715 was old, noisy and trips-off very often. The only good about this hotel is its location and its proximity to my business appointment at greenhills.
Reviewed December 14, 2014

Si from Malaysia
Business traveler
Superior
Stayed 1 night in December 2014
Best location and nice view
Spacious room and hotel location
Comfortable and clean. Very near to greenhills shopping mall and eatery.
Reviewed December 06, 2014

Jansen from Philippines
Family with young children
Stayed 1 night in November 2014
Good service
Accessible, good service, good parking
Pleasant!
Reviewed December 05, 2014

Pete from United States
Business traveler
Deluxe Twin
Stayed 2 nights in November 2014
Business
location, business, shopping
Great the staff was very good
Reviewed December 01, 2014


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