Very good 7.7
Based on 2359 reviews

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Very good



based on 2359 reviews
  • Cleanliness 7.7
  • Facilities 6.7
  • Location 8.6
  • Room comfort and quality 7.5
  • Service 7.6
  • Value for money 7.7
  • Food and dining 6.8
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Chloe from Malaysia
Business traveler
Superior
Stayed 3 nights in August 2016
Never fail to fulfil my business stay each time
Location and compact needs all in one.
Reviewed August 11, 2016
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Thammasak from Thailand
Business traveler
Executive Suite
Stayed 3 nights in July 2016
Low quality
Bad service. Amentities are not served regulary.
Reviewed August 10, 2016
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Claudio from Philippines
Couple
Superior Deluxe
Stayed one night in August 2016
Honest Staff
It is worthwhile to stay in this hotel as staff has dedication to serve their guest into their fullest.
Reviewed August 08, 2016
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JULIO from United States
Family with older children
Superior Deluxe
Stayed one night in August 2016
No consideration
Tried to cancel due to emergency but the hotel did not give any consideration at all.
Reviewed August 04, 2016
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Claudio from Philippines
Couple
Superior Deluxe
Stayed one night in August 2016
Nice and Friendly
Staff exercises their good customer service which takes the futher to lead among hotels we stayed.
Reviewed August 04, 2016
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Ida from United States
Business traveler
Deluxe Twin
Stayed 22 nights in June 2016
Myself and 2 sisters
I stayed here, solo, in 2014 and everything was good. My 2016 booking with my sisters did not go well, and I was embarrassed by their valid complaints. I would stay here again due to the excellent location, and the provision of a smoking room and free parking slot. At the present time, I would recommend it to family/friends only with caveats: e.g., electrical system in closet is exposed, wires dangling from hole in ceiling, provision of bathroom amenities is not consistent, newspaper not provided daily as advertised, Cafe Elan always late in opening and seldom has a.m. or p.m. snacks (only drinks) to serve our guests, internet connection not always available, extremely poor coordination for airport transfers. I thank Deanne Francisco for solving most problems.
Reviewed July 21, 2016
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Rolita from Philippines
Family with older children
Superior
Stayed one night in July 2016
Comfortable stay
Room is big and clean
Reviewed July 20, 2016
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Leah from United States
Family with young children
Presidential Suite
Stayed one night in July 2016
Steps away from Greenhills mall!
Very helpful security guard and staff at door. Room was spacious. Shopping was so convenient. Also an easy taxi ride to mega mall.
Reviewed July 16, 2016
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Reynaldo from Philippines
Group
Deluxe Twin
Stayed one night in July 2016
Great Stay
Thank you for a great stay. We enjoy much!
Reviewed July 08, 2016
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Beverly from Philippines
Solo traveler
Superior
Stayed one night in July 2016
Satisfactory
Staff at the reception should be more approachable. Food is ok.
Reviewed July 07, 2016
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