Excellent8.1
Based on10reviews
Grosvenor House, A JW Marriott Hotel
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9.2 Exceptional location
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9.2Location
  • Close to public transportation

  • Sauna

  • Room service [24-hour]

  • Bar

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Nearest essentials

  • Airports
    • 14 km
    • London City Airport (LCY)
    • 33 km
    • Redhill Airport (KRH)
  • Bus and rail stations
    • 500 meters
    • Marble Arch Tube Station
    • 600 meters
    • Bond Street Tube Station
  • Hospital or clinic
    • 2.5 km
    • Royal Brompton Hospital
  • Pharmacy
    • 300 meters
    • Gould Pharmacy
  • Convenience store
    • 1.7 km
    • Sainsbury's Local
  • Cash withdrawal
    • on site

More about Grosvenor House, A JW Marriott Hotel

An overview

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Verified traveler reviews

Agoda Reviews (10)
Booking.com Reviews (570)

8.1

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Excellent
based on 10 reviews
  • Cleanliness 7.8
  • Facilities 7.5
  • Location 9.2
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 7.8
Excellent
based on 2 reviews
  • Cleanliness 7.0
  • Facilities 6.0
  • Location 10.0
  • Room comfort and quality 10.0
  • Service 9.0
  • Value for money 7.0
Very good
based on 4 reviews
  • Cleanliness 8.0
  • Facilities 7.0
  • Location 9.0
  • Room comfort and quality 8.0
  • Service 7.0
  • Value for money 8.0
Very good
based on 1 reviews
  • Cleanliness 8.0
  • Location 8.0
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 8.0
Very good
based on 2 reviews
  • Cleanliness 8.0
  • Facilities 10.0
  • Location 9.0
  • Room comfort and quality 6.0
  • Service 8.0
  • Value for money 7.0
Excellent
based on 1 reviews
  • Cleanliness 8.0
  • Location 10.0
  • Room comfort and quality 8.0
  • Service 10.0
  • Value for money 10.0
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6.8
Attig from Qatar
Couple
Deluxe Room
Stayed 2 nights in February 2017
It is good”
Not bad to stay in but bot worth or not cheap
Reviewed March 26, 2017
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7.6
Andy from United States
Couple
Deluxe Room
Stayed 1 night in February 2017
Very good”
staff were for the most part quite warm and professional, but we did run into one woman at the front desk who was kind of chilly and difficult
Reviewed March 12, 2017
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10.0
Rose from Philippines
Family with teens
Deluxe Room
Stayed 3 nights in November 2016
Very customer-oriented and lovely location”
When we arrived, they made a mistake in our booking and can only accommodate one room. I understand these types of mistakes. These things happen. They were very apologetic and courteous, that they handled the hotel arrangement in Grosvenor Square for the night. When we got back, they upgraded our rooms to executive and a park lane suite. Awesome! Thanks to managers Anna and James. Also in the lobby, staff are very helpful and checking on guests if they need anything. We had room service, and the food was excellent. The hotel is near Bond and Oxford Streets (just a 10 minute walk) and the bus stop right in front. If you need your caffeine fix, they have a Starbucks in the lobby. I will definitely book here again.
Reviewed November 16, 2016
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7.6
Abdulmohsin from United States
Business traveler
Deluxe Room
Stayed 3 nights in September 2016
Good ”
Good
Reviewed October 07, 2016
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8.0
Dennis from United Kingdom
Couple
Superior Room
Stayed 1 night in November 2015
IMPRESSED”
ROOM, BREAKFAST, STAFF
We were not really thinking that the Grosvenor would be a very good place to stay as it needs remodelling.We choses to stay there as we were attending a ball there that evening so the location was ideal However, we were delighted. the bedroom was old but spacious and quite grand and very comfortable with a good sized bathroom with every amenity We will go again. The entrance area was being refurbished but the staff were so helpful.
Reviewed November 26, 2015
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6.0
Attig from Qatar
Family with teens
Deluxe Room
Stayed 2 nights in January 2015
Loction is good not. Bad”
Location and near to hyde park
If want near the hyde park this hotel probbely be fine
Reviewed January 13, 2015
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9.3
Ardi from Indonesia
Couple
Stayed 4 nights in January 2010
great hotel in london”
good location, nice breakfast, great service
some of the staffs are unattentive
very strategically located, only 5 minutes walk to oxford street, very good value for the money, overall the experience staying at this hotel is very nice. they have good breakfast. i have nothing to complain
Reviewed February 19, 2010
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9.0
Rosa from United States
Business traveler
Stayed 9 nights in January 2010
Most comfortable, most convenient!”
Loved the fresh scent as one enters the lobby, large and spacious lobby area with great breakfasts (one must try their omelette). Good bathroom with great shower facilities, and comfy bed & pillows. Most comfortable and easy location with friendly and professional staffs!
expensive internet connections, the room decor is blah.
Reviewed February 02, 2010
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9.0
Rawan from United States
Group
Stayed 5 nights in July 2009
London Visit”
Honestly, I was very impressed; but mostly with the fact that I forgot my watch and that they sent it to Paris.
I would have liked to see a weather card maybe in the room for the second day or something like that to show the weather...
I would rate rate my stay at the Grovener's house as excellent... The breakfast was fabulous every morning; just right... The tea lounge was also spectacular. All the staff was very well prepared and ready to help us at any time. I was very impressed with the food, the lobby, the atmosphere, the reception area, the conceirge, everything. When we asked for theatre tickets, we were helped on the spot; airport pickup and drop off were also provided. Overall, it was spectacular... And the location of the hotel is also marvelous, right at the heart of what's happening and the shopping areas of London. What empressed me the most is I forgot my watch in the room, and they staff and security were able to mail it to me to Paris on the same day. Honestly, that made my stay even more worthwhile.
Reviewed July 25, 2009
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8.0
anne from France
Solo traveler
Stayed 3 nights in December 2009
voyage à Londres”
super hôtel, l'emplacement génial
service d'étage un peu trop présent
Emplacement sur Hyde Park à deux pas de tout, la chambre est très spacieuse et confortable avec un lit King size. la salle de bain très agréable avec douche et baignoire. très calme, l'ambiance bar est chaleureux le petit déjeuner est bon.L'afternoon tea est copieux et excellent. le service d'étage est très présent il suffit de mettre ne pas déranger
Reviewed January 12, 2010
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