Grosvenor Pulford & Spa Hotel
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8.9
Excellent
/10
(28 reviews)See what guests said
See map
8.4
Excellent
Location rating score
Excellent location
Parking
FREE
Free Wi-Fi

Grosvenor Pulford & Spa Hotel

Wrexham Road Pulford, Pulford, Pulford, United Kingdom, CH4 9DG - See map
"Nice hotel and convenient for Chester and Deeside particularly if you are a business traveller from South Wales."
Vivienne - November 3, 2018
Exceptional reputation
Recommended by 100% of guests
Exceptional service
9.4 rating for service
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

  • Steamroom

Value for money8.6
Distance to city center0.7 mi
Location rating8.4

Rooms available at Grosvenor Pulford & Spa Hotel

8.8
Excellent
Room comfort & quality
Executive Double
Executive Double
...
  • Room size: 22 m²/237 ft²
  • Courtyard view
  • 1 double bed
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Superior King Room
Superior King Room
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 1 double bed
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Double Bed
Double Bed
...
  • Room size: 14 m²/151 ft²
  • Courtyard view
  • 1 double bed or 2 single be...
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Deluxe Double
Deluxe Double
...
  • Shower and bathtub
  • 1 queen bed
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Family Room (2 Adults + 2 Children)
Family Room (2 Adults + 2 Children)
...
  • Room size: 33 m²/355 ft²
  • Shower and bathtub
  • 1 double bed and 1 sofa bed
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Single Bed
Single Bed
...
  • Room size: 11 m²/118 ft²
  • Courtyard view
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Deluxe
Deluxe
...
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    Standard Twin Room
    Standard Twin Room
    ...
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      Deluxe Double Room
      Deluxe Double Room
      ...
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        Superior King Room
        Superior King Room
        ...
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          What people love about Grosvenor Pulford & Spa Hotel

          • 10.0
            Exceptional

            "Thank you for making sure we had the best stay!"

            Calli

            |

            October 19, 2018

          • 9.2
            Exceptional

            "Pretty much everything was excellent at the hotel."

            James

            |

            October 25, 2018

          • 10.0
            Exceptional
            Cleanliness

            "The room was immaculately clean and very nicely decorated."

            Stuart

            |

            October 28, 2018

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          More about Grosvenor Pulford & Spa Hotel

          More about Grosvenor Pulford & Spa Hotel

          10.0
          Exceptional

          "I am very pleased to have chosen the Grosvenor at Pulford."

          Stuart

          |

          October 28, 2018

          An overview

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          What they offer

          9.6
          Exceptional
          Breakfast

          "Breakfast was lovely and very accommodating with our 16 mont..."

          Alex

          |

          November 4, 2018

          Read more reviews
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          Property's guest policies

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          Some helpful facts

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          Reviews of Grosvenor Pulford & Spa Hotel from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (28)Booking.com Reviews (1237)
          8.9
          /
          10
          Excellent
          Cleanliness9.3
          Facilities9.0
          Location8.4
          Room comfort and quality8.8
          Service9.4
          Value for money8.6
          Rating
          9+ Exceptional (11)
          8-9 Excellent (4)
          7-8 Very Good (3)
          6-7 Good (1)
          <6 Below Expectation (1)
          Time of the year
          Mar - May (1)
          Jun - Aug (7)
          Sep - Nov (11)
          Dec - Feb (1)
          All languages
          All guests (28)
          Showing 20 verified guest comments
          10.0
          Exceptional
          Matthew from United Kingdom
          Family with young children
          Stayed 1 night in July 2019

          Beautiful hotel”

          Stayed one night, beautiful hotel, exceptionally clean, stunning restaurant, breakfast outstanding. Travelling with an 18 month old, full size cot provided (for small additional fee) and breakfast etc catered for my partner with coeliac disease. 100% recommended if staying near Chester.

          Reviewed July 28, 2019
          9.2
          Exceptional
          Simon from United Kingdom
          Couple
          Stayed 1 night in November 2018

          Excellent nights stay”

          Food is amazing and great staff

          Reviewed November 12, 2018
          9.6
          Exceptional
          Alex from United Kingdom
          Family with young children
          Stayed 2 nights in November 2018

          Room great, evening food service poor”

          The room was fantastic had everything and more with views over the gardens. Breakfast was lovely and very accommodating with our 16 month old. Unfortunately our evening meal was not of the same standard, drinks and order was taken quickly then there was over an hour's wait for the food to come. We were going to order dessert but we sat with empty plates for nearly half an hour with staff passing, so we gave up and went back to our lovely room. Even with that small hiccup our stay was great and the staff were all 100%.

          Reviewed November 04, 2018
          8.8
          Excellent
          Vivienne from United Kingdom
          Business traveler
          Stayed 1 night in November 2018

          Great hotel. Consistently good service and polite staff. Building works still ongoing. ”

          Nice hotel and convenient for Chester and Deeside particularly if you are a business traveller from South Wales.

          Reviewed November 03, 2018
          10.0
          Exceptional
          Stuart from United Kingdom
          Business traveler
          Stayed 2 nights in October 2018

          Brilliant place to stay, especially if you're visiting Chester Business Park”

          I had cause to spend 3 days with a client on Chester Business Park and decided to look for somewhere within easy reach, rather than opting for a city centre location. I am very pleased to have chosen the Grosvenor at Pulford. The room was immaculately clean and very nicely decorated. All expected facilities were present (including an ironing board) and the bed was firm but comfortable. There was very little traffic noise and the rooms had good blackout curtains, so it was easy to get a decent night's sleep. The Spa is an added bonus, and it was great to be able to use the swimming pool to work off some of the stresses of the day. The pool isn't huge, but it's big enough to get a decent number of strokes in before having to turn around. I didn't eat in the restaurant in the evening, preferring the adjoining pub instead. It was very lively with a good atmosphere. Food was solid pub-grub and there was a good selection of beers on hand. All in all, I would happily stay here again!

          Reviewed October 28, 2018
          9.2
          Exceptional
          James from United Kingdom
          Family with young children
          Stayed 1 night in October 2018

          Above expectations”

          Pretty much everything was excellent at the hotel. The only slight negative points were that we stayed in one of the rooms that was not refurbished and there was not a fridge or mini bar in the room.

          Reviewed October 25, 2018
          9.6
          Exceptional
          Nay
          Couple
          Stayed 1 night in October 2018

          Exceptional”

          What a find!!! Beautiful hotel, lovely atmosphere & great breakfast. We will certainly be back.

          Reviewed October 23, 2018
          10.0
          Exceptional
          Calli from United Kingdom
          Couple
          Stayed 1 night in October 2018

          Would 100% recommend ”

          Beautiful hotel, very cosy and welcoming. Staff were so so kind and helpful. Thank you for making sure we had the best stay! Great value for money.

          Reviewed October 19, 2018
          9.6
          Exceptional
          Jonathan from United Kingdom
          Business traveler
          Stayed 1 night in November 2017

          Not a relaxing environment ”

          Great standard of staff efficiency and location Food mediocre, and not a relaxing setting for a quiet meal. Far too much "going on" visually and aurally Clash with carpet and wall decoration gave me a crushing migraine that .i didn't have time for. Probably me, but not a relaxing environment at all

          Reviewed November 28, 2017
          7.6
          Very good
          Martin from United Kingdom
          Couple
          Stayed 2 nights in September 2017

          Slow service in main hotel restaurants & dogs allowed into hotel bar where people are eating ”

          Things could have been a lot better, a understanding of what customers requires & personal service to everyone. I'm a dog lover myself but if you want standards to be high surely dogs must not be allowed into a hotel bar where food is being served.

          Reviewed September 21, 2017
          9.2
          Exceptional
          Ross from United Kingdom
          Couple
          Stayed 1 night in July 2016

          My Mrs' Birthday”

          Took the wide away for her birthday. Leisure facilities and spa was fantastic. All staff very friendly. Breakfast pretty good. Bed huge and comfy, impeccable cleanliness. 10 minute drive to the city centre. Would highly recommend.

          Reviewed July 07, 2016
          8.7
          Excellent
          Kajel from United Kingdom
          Business traveler
          Stayed 1 night in November 2014

          Great quirky hotel ”

          The helpful staff, the spa and the beautiful decor

          I would highly recommend this hotel to anyone that is looking for a quiet haven!

          Reviewed November 23, 2014
          10.0
          Exceptional
          John from United Kingdom
          Couple
          Stayed 2 nights in July 2014

          Trip to Tatton Flower Show”

          Very pleasant staff, ambiance and position

          Excellent

          Reviewed July 27, 2014
          8.7
          Excellent
          Brian from United Kingdom
          Couple
          Stayed 1 night in June 2014

          A first class experience”

          Location ; comfort; staff

          Attended a wedding. Hotel hosted the reception. Beautiful say,beautiful grounds, staff excellent. First class.

          Reviewed June 23, 2014
          6.0
          Adam from United Kingdom
          Couple
          Stayed 1 night in July 2012

          Fun for a wedding”

          Bar is attached to the hotel lobby

          We stayed here as our friends were getting married at the hotel. We had a massive room with patio doors looking out to a small garden. Hotel provided use with a room to get ready in before check time which was handy

          Reviewed February 14, 2013
          9.0
          Exceptional
          Gareth from United Kingdom
          Couple
          Stayed 1 night in June 2012

          Lovely hotel, relaxing stay”

          fantastic breakfast!

          We stayed at this hotel as we were guests at a wedding. The rooms were very clean and to a high standard. The hotel was perfect for a wedding and it was a fantastic evening. The breakfast was very good the next day with a large selection of either continental and english breakfast. We had a great nights sleep as the beds were very comfortable. Would highly recommend this hotel.

          Reviewed July 21, 2012
          10.0
          Exceptional
          Donald from Canada
          Couple
          Stayed 3 nights in April 2012

          Outstanding hotel and wonderful service”

          Quality and comfort..great spa and indoor pool, beds are heavenly, and excellent restaurant

          Grosvenor Pulford exceeded expectations. First and foremost was the pleasant first class service..even when we were an hour after breakfast had ended, chef rustled up two plates and hot coffee and likewise when we had to return after my friend's performance at a nearby theatre and the restaurant and bar food service was closed, the kitchen and room service came up with a lovely tray off hot food. The spa is really top class..excellent quality, luxury and we had an excellent steam bath and massage. The indoor pool looks out on the tennis courts and was delightful. The gym was well equipped so n excuses for not working out while enjoying such comfort. The main dining room is mainly Italian and our dinner was outstanding...I do not care for huge helpings and at the Grosvenor the plates were beautifully presented..it was also reasonably priced given the top quality. Finally, the deluxe room was great..the beds and pillows were incredible..could sleep all day unfortunately! Our room (43) had French doors opening out on a little terrace and the lawn and being Omar corner had windows on two sides. It was very comfortably furnished with quality linens. Outside the room is a lovely bright conservatory where one could site and read or simply relax listening to the fountain outside in the courtyard.

          Reviewed April 23, 2012
          6.7
          Good
          bill from United Kingdom
          Couple
          Stayed 2 nights in August 2011

          Good hotel, staff friendly, small room,”

          Food

          All round reasonable hotel. Room wss not worth the money though and could have done with a refurb i.e heated towel rail not working, bath hand rail loose, shower and hot water tap running hot and cold with varying pressure (very annoying). Had to chase room service at 3 pm in order for us to get ready to go out. A bit disappointing to say the least and I'm not normally one to find fault.. Doubt if we will stay again. Good points....Wonderful bed, brilliant staff and food.

          Reviewed September 01, 2011
          7.3
          Very good
          sarah from United Kingdom
          Couple
          Stayed 1 night in January 2011

          Great facilities, very friendly and helpful”

          spa

          the room was excellent, and breakfast was good although you need to be in well before 10am as they started to clear away bang on 10am and the food was not replaced once it had run out.

          Reviewed February 07, 2011
          7.6
          Very good
          SC from Hong Kong
          Family with young children
          Stayed 2 nights in October 2018

          Very good”

          Grosvenor酒店距離歷史悠久的Chester市中心僅有15分鐘車程,提供spa、游泳池和健身房。Grosvenor Pulford酒店位於威爾士(Welsh)邊境附近,提供免費WiFi、寬敞的客房和美麗的地面景觀。

          Reviewed December 18, 2018
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