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Gunawangsa Manyar Hotel
Gunawangsa Manyar Hotel
Gunawangsa Manyar Hotel
Gunawangsa Manyar Hotel
Gunawangsa Manyar Hotel
Gunawangsa Manyar Hotel
Gunawangsa Manyar Hotel

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7.6

Very good

1,742 reviews

1,742 reviews

Housekeeping15
Breakfast6
Swimming Pool2
See map

7.4

Very good

Location rating score

Very good location - 1.97 kilometers from city center
Parking
FREE
Popular landmarks
Monkasel (Submarine Monument) 3.0 km
Bungkul Park 3.2 km
Surabaya's Zoo 3.5 km
Pakuwon Food Festival 4.0 km
Tunjungan Plaza 4.3 km
Surabaya Town Square 4.3 km
Suramadu National Bridge 4.9 km
Tugu Pahlawan 6.0 km
Sampoerna Museum 7.6 km
Masjid Nasional Al Akbar Surabaya 7.9 km
Nearby landmarks
Poliklinik STIESIA umum dan gigi 300 m
Kliknik Spesial Meridian 380 m
Yayasan Kesehatan Gotong Royong 520 m
Rumah Sakit Bedah Surabaya 600 m
Tempat Parkir Gereja 610 m
PT. K-24 Indonesia 750 m
Rumah Sakit Jiwa 770 m
Apotek Klampis Farma 820 m
Sport Point 900 m
Puskesmas Menur 910 m

Gunawangsa Manyar Hotel

Menur Pumpungan No 62 Manyar, Surabaya Center, Surabaya, Indonesia, 60118 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Surabaya Center part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Check-in [24-hour]

Airport transport

Complimentary WIFi in all rooms

Daily cleaning

Balcony/terrace

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Car park

Shuttle service

Swimming pool [indoor]

Exercise area

Complimentary WIFi in all rooms

Check-in/out [express]

This property is in high demand!

35 travelers have booked today.

Value for money7.9
Distance to city center03.0 Km
Location rating7.4
Nearest airportJuanda International Airport (SUB)
Distance to airport10.1 km

Rooms available at Gunawangsa Manyar Hotel

Very good
Room comfort & quality

7.5

Family Deluxe
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed or 1 single bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 18 m²/194 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
Deluxe Business Twin
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Business King
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Business - Hollywood Bed
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 2 single beds or 1 king bed
Enter dates to see prices
Business Double or Twin Room
...
  • Room size: 30 m²/323 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Business Double or Twin Room
...
  • Room size: 30 m²/323 ft²
  • Shower
Enter dates to see prices
Family Room
...
  • Room size: 30 m²/323 ft²
  • Shower
Enter dates to see prices
Apartment
...
  • Room size: 36 m²/388 ft²
  • 2 bedrooms
Enter dates to see prices
Deluxe Business Family Room
...
  • Room size: 30 m²/323 ft²
  • 1 single bed and 1 double b...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Gunawangsa Manyar Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Gunawangsa Manyar Hotel?

For those who wish to drive their own cars, Gunawangsa Manyar Hotel has a car park right on site for maximum convenience. Parking is free for guests.

Is breakfast offered at Gunawangsa Manyar Hotel?

Halal breakfast is available for guests. There's an additional charge of 75000 IDR for adults and 61000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Gunawangsa Manyar Hotel?

Gunawangsa Manyar Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including western and asian. Dishes are served in a la carte during opening hours. Light meal like desserts is served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Gunawangsa Manyar Hotel?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings and engagements can be hosted at Gunawangsa Manyar Hotel. Services for in-house catering, event decoration and music entertainment are offered to help your event go smoothly.

Can business events be hosted at Gunawangsa Manyar Hotel?

On-site venues and convenient event services make Gunawangsa Manyar Hotel an ideal choice for hosting corporate events.

What is the smoking policy at Gunawangsa Manyar Hotel?

Gunawangsa Manyar Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Gunawangsa Manyar Hotel?

Ngagel is the closest train, metro, or bus station, about 2.3 km away from Gunawangsa Manyar Hotel.

What restaurants are nearby Gunawangsa Manyar Hotel?

Gunawangsa Manyar Hotel is located in Surabaya Center, famous for good restaurants such as Delima Family Dishes, Esther Salad and Bintang Mas Million Restaurant.

What popular shopping places are close to Gunawangsa Manyar Hotel?

Gunawangsa Manyar Hotel is located in Surabaya Center area which features shopping places such as Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

What are popular attractions near Gunawangsa Manyar Hotel?

Guests at Gunawangsa Manyar Hotel can easily visit Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument) located in the Surabaya Center area.

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Explore the neighborhood

What people love about Gunawangsa Manyar Hotel

  • 7.6

    Very good
    Staff 

    "Staff is very helpfull, even cleaning service very polite."

    michael

    |

    August 2, 2022

  • 10

    Exceptional

    "Nice place for spent the night, near collage"

    IKUO

    |

    July 31, 2022

  • 10

    Exceptional

    "Recommended places and worth the money"

    Ervin

    |

    May 10, 2022

Property ranking|Compared to 823 Surabaya properties
See all rankings
Room comfort score
7.5/10
Room size
27 sqm.
Service score
7.9/10
Value for money score
7.9/10
Better than
94
%
of Surabaya properties
Bigger than
88
%
of Surabaya properties
Better than
76
%
of Surabaya properties
Better than
74
%
of Surabaya properties
Overall rating:

7.6

Very good
1,742 reviews
Cleanliness
7.7
Facilities
7.8
Location
7.4
Read all reviews >
What travelers say they love:
Good staff very friendly, nice location
Sylvia from Indonesia
Solo traveler
More about Gunawangsa Manyar Hotel

More about Gunawangsa Manyar Hotel

Gunawangsa Manyar Hotel

Make everyday special with all that Surabaya has to offer with a stay at Gunawangsa Manyar Hotel.
At Gunawangsa Manyar Hotel, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes.
For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Gunawangsa Manyar Hotel. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel.
For guests who would like to smoke, the designated smoking areas are available.
All rooms at Gunawangsa Manyar Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. Some rooms at Gunawangsa Manyar Hotel are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer available in some guest bathrooms.


Dining and things to do

Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Gunawangsa Manyar Hotel including halal options. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Enjoy the countless activities offered at Gunawangsa Manyar Hotel. A relaxing end to every day is possible with a visit to the massage, located right in the hotel. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.


Around the property

Be sure to visit some of the city's popular sights during your stay in Surabaya. Find that special item or souvenir that will commemorate your trip to Surabaya at Tunjungan Plaza located 4.2 km away.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 96% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 94% of other accommodations in Surabaya.

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Amenities and facilities
Very good
Facilities

7.8

Most talked about facilities

Breakfast

53 mentions

Housekeeping

46 mentions

Swimming Pool

25 mentions

Food & Dining

15 mentions

Languages spoken

  • English
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Massage
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Bottle of water
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Transport to airport
Food and dining
Breakfast options
  • Asian
  • Halal
  • Buffet
Restaurants on site

Orchid

  • Cuisine: Asian
  • Menu: Buffet, A-la-carte
Location
Menur Pumpungan No 62 Manyar, Surabaya Center, Surabaya, Indonesia, 60118
Very good
Location

7.4

Airports

  • Juanda International Airport (SUB)
    10.1 km
  • Abdul Rachman Saleh Airport (MLG)
    72.3 km

Public transportation

  • Ngagel
    2.3 km
  • Gubeng Train Station
    3.3 km

Hospital or clinic

  • Poliklinik STIESIA umum dan gigi
    300 m

Shopping

  • Tunjungan Plaza
    4.3 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    60 m
What's nearby

Popular landmarks

  • Monkasel (Submarine Monument)
    3.0 km
  • Bungkul Park
    3.2 km
  • Surabaya's Zoo
    3.5 km
  • Pakuwon Food Festival
    4.0 km
  • Tunjungan Plaza
    4.3 km
  • Surabaya Town Square
    4.3 km
  • Suramadu National Bridge
    4.9 km
  • Tugu Pahlawan
    6.0 km
  • Sampoerna Museum
    7.6 km
  • Masjid Nasional Al Akbar Surabaya
    7.9 km

Nearby landmarks

  • Poliklinik STIESIA umum dan gigi
    300 m
  • Kliknik Spesial Meridian
    380 m
  • Yayasan Kesehatan Gotong Royong
    520 m
  • Rumah Sakit Bedah Surabaya
    600 m
  • Tempat Parkir Gereja
    610 m
  • PT. K-24 Indonesia
    750 m
  • Rumah Sakit Jiwa
    770 m
  • Apotek Klampis Farma
    820 m
  • Sport Point
    900 m
  • Puskesmas Menur
    910 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee10 IDR
  • Distance from city center03.0 Km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)75000 IDR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of restaurants1
  • Number of rooms 91
  • Room voltage220
  • Year property opened2012

Reviews of Gunawangsa Manyar Hotel from real guests

Provided by verified guests of Agoda
7.6
/
10
Cleanliness7.7
Facilities7.8
Location7.4
Room comfort and quality7.5
Service7.9
Value for money7.9
High score for Surabaya
Rating
9+ Exceptional (173)
8-9 Excellent (168)
7-8 Very Good (344)
6-7 Good (163)
<6 Below Expectation (269)
Time of the year
Mar - May (253)
Jun - Aug (393)
Sep - Nov (242)
Dec - Feb (229)
All guests (1,516)
All room types
All languages

Show reviews that mention 

Showing 1,117 verified guest comments
12345
9.0
Exceptional
Miles from Australia
Solo traveler
Deluxe Room
Stayed 5 nights in March 2015

Much better value for money than the stars suggest”

Excellent service, very good price, very pleasant rooms and facilities

I have stayed at the Sahid Gunawangsa several times and each time the staff have been faultlessly helpful and very friendly. I have been continually impressed by their high standards of customer service. The building itself is very pleasant. The fittings and furnishings in the rooms are new and the comfort and cleanliness is very good. The price is far lower than I would normally expect for a hotel that is this generally nice. I had only two minor concerns from my recent stay. The pool is lovely, but while very clean for the first of my five days there, it became considerably dirtier over the subsequent days. This probably indicates a weekly cleaning schedule, and other residential tenants of the building may also have contributed. That said, it remained cleaner than some other hotel pools I have encountered in Indonesia. The other concern was about the included buffet breakfast. On my previous stays, the breakfast included local specialities, such as jamu and kue. Sometimes there has even been live music. These were absent this time, and the rest of the food was a fairly usual choice of western-style and local breakfasts. Some of the local food was far saltier than it should have been on one day, but this may have been bad luck. The food was generally still good and the value for money was still excellent. However, it was a slightly disappointing to know that it was a bit less special than it had been previously. Despite these two points, I would not hesitate to recommend this hotel.

Reviewed April 02, 2015

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10.0
Exceptional
Taor from Indonesia
Business traveler
Deluxe Business King
Stayed 2 nights in August 2013

It's a happy ending Trip..”

Breakfast, Pool and Gym

It's really a happy ending trip for my team. We were having a difficult and complicatedtarget while staying and working at Surabaya, but Sahid Gunawangsa, was a great place to rest and refresh..

Reviewed August 27, 2013

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9.0
Exceptional
Saiful from Malaysia
Family with young children
Family Deluxe
Stayed 1 night in December 2014

Service Apartment”

Comfort

Short stay, location bit far from Surabaya city center. Room a bit small but still comfortable and we managed to keep our luggage. Staff is very helpful and polite, I totally satisfied with their service. Thank you for your kind hospitality, recommended for families or group to stay.

Reviewed December 20, 2014

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8.7
Excellent
Trisna from Indonesia
Family with young children
Family Deluxe
Stayed 2 nights in November 2013

Very Well recommended”

big space, Good for family w/ baby and good price

What's good about Sahid Gunawangsa : Only need 30 mins from the airport, the room is very big and spacey. My 18 months old son very happy playing in the room as well as at the pool. Me and husband like the food very much, we have a great breakfast and the service is very fast; the employee was very hospitable. The hotel is far from traffic but has easy access to go to everywhere including to the city and the recreation places. We only have a small minor disappointment: The cleaning service forgot to change our towels and they should turn on the AC on the LIFT because there's no air there and very uncomfortable. Try use the lift from GF to floor 23 to go the restaurant you'll get sweaty. And it's bit smelly.

Reviewed November 11, 2013

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8.3
Excellent
William from United States
Solo traveler
Deluxe Room
Stayed 2 nights in June 2013

Basic hotel room on the 19th floor apt complex”

view, buffet breakfast, value

The rooms are located on the 16-20th floor; this complex is significantly the tallest in the area. If your room is on the outside, you'll have a nice city view. While there are the usual stores nearby, the shopping isn't good. Location is a problem, but this seemed to be a common problem in Surabaya. Staff responded well to my questions. I walked around the neighborhood and felt safe. My single room with a double bed was crowded. Very utilitarian feel to the room. The open closet had plenty of space to hang a wardrobe of clothes. Shower and toilet together in a small room, but adequate. Lavatory on the outside. Very small baloney; had to request that its room be unlocked. AC worked fine. Flat screen TV had BBC, CNN, Animal Channel, etc. I found the place to be more than adequate and a good value. For what it is, this hotel is a very good choice.

Reviewed June 21, 2013

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9.6
Exceptional
primasari from Indonesia
Family with young children
Family Deluxe
Stayed 1 night in December 2016

good location, easy access”

the location is great, very easy access to go to many places in Surabaya. the hotel itself is relatively small and in the same building with its apartment, so we must past through the apartment floors to reach the hotel rooms

Reviewed December 20, 2016

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9.6
Exceptional
primasari from Indonesia
Family with young children
Deluxe Room
Stayed 1 night in December 2016

many stores and restaurants in its surroundings”

the location is great, very easy access to go to many places in Surabaya. the hotel itself is relatively small and in the same building with its apartment, so we must past through the apartment floors to reach the hotel rooms

Reviewed December 20, 2016

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9.0
Exceptional
Natalie from Indonesia
Family with teens
Deluxe Room
Stayed 2 nights in December 2013

Pleasant hotel, friendly staff”

Friendly staff, close to shopping mall (tunjungan plaza), comfortable room

Overall it was a pleasant stay. The staff were friendly and attentive. The room was comfortable, the wifi was okay. This hotel is very close to the biggest mall in Surabaya, so location wise this hotel is very strategic.

Reviewed January 01, 2014

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8.0
Excellent
cahyani from Indonesia
Business traveler
Deluxe Room
Stayed 1 night in October 2013

Nice hotel, not a new building but well-maintained”

Room service, room size, and food quality

Superb and worthed every money spend. It's a fancy hotel but thanks to God I can have a good price through AGODA. The hotel is in the city center of Surabaya, you may access easily all place through hotel by taxi or rental car. The most important is large room and the humble staff is a main reason I recommed Sahid as good hotel to spend your night.

Reviewed November 04, 2013

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7.2
Very good
Rasmus from Denmark
Solo traveler
Deluxe Room
Stayed 1 night in March 2020

Good solo traveller hotel”

I was staying at Gunawangsa Hotel for one of my trips to Surabaya, and overall I was satisfied by my stay. I got upgraded for free to a better room and the staff is polite and friendly. I did not use the access to the pool or gym, but these are shared with the residence too. The price can be a little ''high'' if you are solo travelling and are on a budget, but you can often find a discount which makes the hotel a great place to stay. It is not far from Galaxy Mall, and only a short drive to Tunjungan Plaza which is a great place to go for a drink

Reviewed January 08, 2021

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9.0
Exceptional
Laurentia from Indonesia
Solo traveler
Deluxe Room
Stayed 1 night in April 2013

excellent accommodations and facilities”

The hotel staffs are friendly and helpful, the room is comfortable and clean, and the price is good

I would like to thank Sahid Gunawangsa Hotel for their excellent accommodations, facilities and the faultless service of their staff, especially their attention to detail and their willingness and enthusiasm to meet every particular need of my situation.

Reviewed May 06, 2013

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9.0
Exceptional
Laurentia from Indonesia
Solo traveler
Deluxe Room
Stayed 1 night in April 2013

excellent accommodations and facilities”

excellent accommodations, facilities and the faultless service of their staff

I would like to thank Sahid Gunawangsa Hotel for their excellent accommodations, facilities and the faultless service of their staff, especially their attention to detail and their willingness and enthusiasm to meet every particular need of my situation.

Reviewed May 06, 2013

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9.0
Exceptional
Miles from Australia
Solo traveler
Deluxe Room
Stayed 7 nights in June 2015

Better than the three-star rating suggests”

The service from the staff, the cleanliness and comfort of the rooms and the highly competitive price.

The service from the staff was excellent especially in light of the room prices of this hotel. The building is fairly new, very clean and generally pleasant. The inclusions in the rooms were only of a three-star standard (a single pair of slippers for a double room, less-than-generous provisions of shampoo, no conditioner, amusingly fragile toothbrushes, etc.) but the cleanliness, presentation and comfort of the room were excellent. The breakfast buffet included a well-chosen selection of local, Asian and Western options, including some enjoyable and interesting local specialities. The food was all of a good quality. My main disappointment this time around was the condition of the pool, which seemed to be underfilled, so that it was not being pumped and filtered. The pool water was very unclean for most of my week there. The pool is shared with the apartments that share the same buildings, so this may not be the responsibility of the hotel alone. Otherwise, this hotel exceeded my expectations especially considering the price.

Reviewed July 10, 2015

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8.0
Excellent
Irmawanty from Indonesia
Business traveler
Deluxe Room
Stayed 4 nights in November 2013

Recommended hotel for bussines travellers”

Clean, attentive&friendly staff

I stay 4 days for bussiness, the Hotel is clean and have a nice staff. I will recomend to my friend and i wll stay at Sahid Gunawangsa Hotel again if go to Surabaya

Reviewed November 20, 2013

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7.3
Very good
SRI from Indonesia
Family with young children
Stayed 2 nights in June 2013

we enjoy stay there”

cleanroom,good breakfast,fast internet

Me and my husband and two kids stay at sahid gunawangsa for two days.The room is clean with surabaya city view in the window.we place at 19th floor.the bath room is completed with warm water facility eventough no bathub there.we offered free massage for 10 minutes and welcome drinks.we use swimming pool with no additional charge.The breakfast offered with the indonesian food and western food.If we need taxi soon,there are bluebird taxi standby.We enjoy there.

Reviewed July 01, 2013

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9.0
Exceptional
Miles from Australia
Solo traveler
Deluxe Room
Stayed 1 night in March 2015

Excellent value for money”

Wonderful staff, good food, comfortable rooms

This hotel is available at a very low price yet it is new, the rooms are in excellent condition and are very comfortable. The included breakfast is an excellent range of local and international dishes, including some local specialities and the location, while not ideal for most tourism purposes, was ideal for my purpose, and is directly above several shops, providing an alternative to the hotel food if desired. The main criticism of this hotel was the condition of the pool, which was highly unclean. It is shared with the neighbouring apartments, so the upkeep and condition may not be the responsibility solely of the hotel. The greatest single asset of this hotel, however, is the service of the staff. I do not think that I have encountered more dedicated and helpful staff even in hotels ten times the price.

Reviewed November 16, 2015

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5.6
Zainal from Brunei Darussalam
Group
Deluxe Room
Stayed 5 nights in February 2017

HOTEL Taxi not competent”

We just had a nightmare with taxi service from Gunawangsa Manyar Hotel. On 1st March 2017 around 04:00 am in the morning, we ordered a Hotel taxi via the Reception to Juanda international Airport. The taxi arrived and we put our luggage inside the boot. As he drove on, it became clear to us that he did not have a clue on the direction of the airport. Apparently he was a new driver. Out of desperation, he stopped in a dark place and asked the village people on direction. He did not switch on the taxi operator service for assistance. He seemed to know nothing on how to use GPS. He did not attempt to communicate with his hand phone for help. He drove very slow and got trouble with engine continue stopping. We all get very nervous and requested him to turn back to the Gunawangsa Manyar Hotel. He initially ignored the request until he realized he was not making progress. Upon arrival back to hotel, we switched to a new hotel taxi. The whole episode was very scary and nerve-racking experience. I hope in the future the hotel make sure Taxi that arrive to the premise to be of competent driver and already briefed on safe driving.

Reviewed March 02, 2017

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Dear Mr Zainal Thank you for sparing your time to write a review about our hotel and we would like you to notice that your comments and suggestions are valuable for us. We would like to apologize for about driver taxi, We will seriously evaluate for transport for serve the guest. We looking forward to welcoming you again at Gunawangsa Manyar Hotel Surabaya. We hope you enjoyed your trip to Surabaya and we certainly hope to see you again on your next occasion. Where Tradition, Culture & Services Merge. Warmest Regards Agus Marsudi S. Executive Asst. Manager

Responded April 20, 2017
Gunawangsa Manyar Hotel
8.3
Excellent
Helmi from Indonesia
Couple
Deluxe Room
Stayed 3 nights in January 2014

It was a great and comfortable stay at this hotel”

Spacious and clean room, comfortable bed, fast internet and good amenities provided

Our stay at this hotel was very comfortable. They upgraded the room for us. It was very spacious and located at high floor which gives us a nice view of Surabaya city. They also served us welcome drink and a bucket of fruits on our arrival day. The beds are very comfortable. Towel, toiletries are provided. The breakfast was good with mix of local and western food available.

Reviewed February 04, 2014

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9.7
Exceptional
Lena from Belgium
Solo traveler
Deluxe Room
Stayed 1 night in April 2013

This is a very good hotel”

good room, excellent pool, fantastic food

Like this stay very much but the area is ugly and very polluted and noisy. Within the building, everything is very nice. Ask the taxidriver for apartment Gunawangsa , as the hotel recently opened only.

Reviewed April 30, 2013

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9.0
Exceptional
Ester from Indonesia
Family with young children
Deluxe Business King
Stayed 1 night in February 2014

Great clean room, easy to get public transport.”

New apartment hotel with modern design, easy to get public transportation and great local food.

Stayed at Sahid Gunawangsa was a great experience for first time visit with small children. Clean hotel with good security. Next visit will try the swimming pool.

Reviewed March 02, 2014

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