"if you want a very spacious room with view, good location, t..."
December 10, 2016
Free Wi-Fi in all rooms!
|Value for money||6.9|
|Distance to city center||33.1 km|
|Nearest airport||Penang International Airport (PEN)|
|Distance to airport||16.1 km|
"Check in was alright, with good assistance."
August 25, 2018
"Tho view from the room is beautiful and easy to walk to gurney drive."
November 21, 2018
"Tip top location, room is clean, everything is ok"
April 18, 2018
"It is value for money for such a spacious room with living a..."
December 3, 2018
For travelers who want to take in the sights and sounds of Penang, H Residence Inn is the perfect choice. Set 33.1 km from the excitement of the city, this 3-star hotel commands an excellent location and provides access to the city's biggest attractions. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At H Residence Inn, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour security, express check-in/check-out, Wi-Fi in public areas, car park.
Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, clothes rack, mirror, sofa, internet access – wireless, provided to help guests recharge after a long day. The hotel's recreational facilities, which include fitness center, sauna, children's playground, pool (kids) are designed for escape and relaxation. H Residence Inn is an ideal place of stay for travelers seeking charm, comfort and convenience in Penang.
August 29, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Nice place to stay”
Nice place, well located, behind the apartment you can find nice street breakfast in the morning. Don't come too early before check in as they don't have sofa at lobby area
Big and have a nice room
The room is very spacious and the bathroom is big too.This hotel has very good location and it is near to the town and many interesting places. The hotel has the spacious room and very comfortable to stay in. The parking place is good.
Great hotel with a great location.Hotel was clean,From the first time that I stayed at this hotel always make me feel like I am in a 5 star hotel. From the location, food, amenities and staff are way above my expectations. A little improvement on some room fixes and it will be fantastic!
really really worth it”
such a very cosy place with all facilities there. the location is near to attraction, got starbucks and newshub there, easy and safe parking, nice view from the room. definitely will stay here again whenever i come to penang.
Need double confirmation”
Firstly, I was rushing to book a hotel without looking the reviews. After that, I feel something not right since I read all the reviews saying the service was bad. I called agoda for the double confirmation about the room. Be careful might be you are sharing the bathroom. I called the host, John to make another confirmation. I am scared if I pay RM160/per night but sharing a living room with another people. With all the discussion, he provided me a studio room. It not same as the picture but at least I'm not sharing the toilet with others. Theres a leaking from the ceiling and its dangerous for someone who is pregnant or bring their todler. There is hair at the shower. By the way, you need to double confirmation before you checked in. It might be I have luck with this booking but the other people previously does not happy with their stay.
Confusing but satisfied ”
The name of the mansion and the location was different.was told to go to 16th floor to check in when i reached there i was told it was different place.Lucky the owner of the mansion kept calling me to ask my whereabout still it was tiring cus then we were asked to go to 18th floor and was asked to met someone but he was not there and then he came and direct us to 11th floor where our actual room is.its not u alone as u are sharing the mansion with some other ppl.we booked for 3 people but we got a queen bed with a sofa bed. Well seem we only required a few hours sleep and left early morning we wasn’t that fussy.the bathroom on the other hand is very spacious.
THANKS FOR LET ME CANCEL”
I asking for cancellation due to the management are not allow the p to do the homestay. And I figure out that the room actually in 1 unit apartment shared with other strangers (which is not mention in hotel description). I sms, whatsapp and call but no response by owner. Very not responsive. I communicate with Agoda demand for refund even the booking is "non-refundable". The owner at last agree to refund, and thanks for that. I hope the owner more responsive and honest about the room condition in future.
what we see in picture is not what we get, they led us to latitude apartment ”
owner didn't inform us they gonna bring us to others apartment until we reached there, he didn't give us time and chances to consider the alternative he offered, he just straightaway led us to others apartment . he called it
Overall performance is okay”
Actually I stayed here for 3 nights. But we booked the room under different name. Location is good but Grab and Waze can't locate the place well. You have to share the common area with other room users and the room is not soundproofing. We were not able to use the swimming pool but there were two children in the swimming pool. The bathtub was clogged so I had to request from the daily cleaning service to settle it every day. Air conditioning did not work well although we set to lowest temperature. The room is big enough. Sea view is great. Overall is okay for my hubby and I.
Room is spacious”
The standard room space is really spacious and large with 50/55 in TV. Comfy king size bed and sofa chairs. Nice location access to Gurney and other town areas. No complain with my stay.
Nice location and friendly staff””
The location is good near to Gurney drive and free parking. The hotel staff were friendly.
very good suites, good cleaned room. Very kind staff at check in floor. Not good security staff at ground floor
Spacious room but cleanliness need to improve”
It is value for money for such a spacious room with living area and sea view balcony. But it could be better if the cleanliness of the living area and balcony could be upkeep and the leaking ceiling in the toilet could be fit. The wardrobe is big, but again, the cleaner seem doesn't put effort in maintaining the cleanliness... it could be better.
I reached the place around 1pm and the owner told me only can check in at 3pm, when i come back at 3pm his man told me its a shared apartment, if want to stay at hotel room then he will transfer me to a beach resort. The resort if 6km far from the H Residence and its quite old. Not as convenient as H Residence as there is no food stall nearby. felt like being fooled.
The content publicity of the place was so well advertised. In actuality the facility of the place was so disappointing. - the security guard was so rude by scolding us while we arrived the place and asking for the location confirmation - the bed look so old and its uneven..like those bed that has been used up for years :( - the whole environment of the place make me feel so not comfortable I have decided to leave the place 1min I walk into the room.
Very bad hotel. Very different from the pictures. To avoid. ”
The rooms are very different from what were in the website. The swimming pool was awful (brown water and with a lots of cigarettes inside). Staff very rude at check in, but at end honest. When I gave complain about the swimming pool he apologised and allowed me to check out. He gave me back part of the money (only charged me 20 rm....).
Not a hotel but an apartment that owner rents out. Difficult time checking in.”
This is not a hotel, and so there's no reception office to check in with. Had to call and wait at security gate, very inconvenient. This fact was not listed on Agoda, and so I was totally unprepared.
H Residence inn”
The door of apartment was broken, so it was not in locked since i stayed there. It was annoying. Beside that, i used access card, it was broken also and the staff didn’t change it into the good one. So i difficult to get in the lobby, i had to wait another people to come, and get in together.
Trust me, it was Extremely Bad!”
The rooms are very different from what were in the website. I would tell all the reasons why you should not EVER choose this! 1) Very rude house owner 017-4057771 (was scolded by him even asking for check-in time and where to wait for him upon check-in) 2) Bad GPS location, if you are using Grab, the app cant locate H-Residence. It will a big hassle for you if you are depending on grab to travel around. 3) Upon check-in, the room's condition was extremely poor. Very bad cleanliness, with strong smoking odour(even i did request without odour). The only pro is good staff, he showed me another room with minimal odour. BUT! this another room's fan remote not working, air-cond is not cold, toilet cannot be flushed, shower was like boiling water(not adjustable). Only get to know after staying for a night. I booked for 2nights, but the room was too bad, so i moved out after 1night. If you are looking for stay in Gurney area, go for MansionOne or SunriseGurney, it will definitely be better!
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