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Very good7.6
Based on 27 reviews
Gusde House
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Monkey Forest Ubud - 2.1 km from property
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7.6 Very good guest rating
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"Staffs are very kind to us! Thanks so much."

MEI-HSUANTaiwan
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6.9 Good location
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6.9Location
  • Free Wi-Fi in all rooms

  • Hot tub

  • Air conditioning

  • Daily housekeeping

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  • Pool view
  • 30 m²/323 ft²
  • 2 double beds
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  • 32 m²/344 ft²
  • 1 double bed
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Deluxe Villa
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  • Garden view
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  • 1 king bed
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Deluxe Pool View
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  • Pool view
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Verified guest reviews

Agoda Reviews (27)
Filter by guest type:
Cleanliness7.9
Facilities8.9
Location6.9
Room comfort and quality7.9
Service8.0
Value for money7.9
Provided by verified guests of Agoda
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Showing 26 verified guest comments
123
8.8
MEI-HSUAN from Taiwan
Group
Deluxe Pool View
Stayed 2 nights in July 2017
Excellent
Staffs are very kind to us! Thanks so much.
Reviewed August 21, 2017
1 traveler found this review helpful. Did you?|
8.0
Margaret from Australia
Couple
Deluxe Pool View
Stayed 3 nights in July 2017
Wonderful staff
Disappointed we did not get room that was photographed. However the hospitality of the staff was outstanding.the breakfast was generous and shuttles to and from Ubud were provided.
Reviewed July 11, 2017
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8.8
birgitte from Denmark
Couple
Deluxe Garden View
Stayed 1 night in October 2016
A wonderful place, quite and beautiful. Helpful and very friendly staff. We are looking forward to c
Thank you, we will be back :-)
Reviewed October 08, 2016
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8.4
Law from Malaysia
Group
Stayed 2 nights in July 2016
Surprising stay
Had a great night stay with my friends, and rented bikes from the management to explore more about Bali.
Reviewed July 29, 2016
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9.7
Matt from Australia
Couple
Stayed 1 night in February 2016
Amazing stay and food
Peaceful and away from the town centre. Amazing quality food for such a small price, was expecting much more average quality and flavour. Staff were always very helpful.
Reviewed February 16, 2016
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8.0
Nicole from Australia
Couple
Stayed 6 nights in April 2014
Good little spot
location, quiet and comfortable
very enjoyable
Reviewed August 14, 2014
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3.7
Chye from Malaysia
Family with young children
Private Pool Villa
Stayed 2 nights in November 2013
Get a better place
Nothing much
Not as good as we expected. Lots of mosquito. Floors are not clean. 30% of the lights in the villa is not working. Breakfast not good. The only good thing is that they provide free shuttle from the hotel to Ubud, but unfortunately, the driver who sent us have so attitude issue. He mumbles and cursing all the time in the van. We choose to pay for taxi after that incident.
Reviewed December 03, 2013
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8.3
suhaila from Singapore
Group
Stayed 3 nights in January 2013
Great service
Spacious room and toilet
Our room was spacious indeed. On our first day, we were welcomed by the friendly and helpful, Mr Gusde. We do not have a pool for our room but they gladly let us use from the empty room with a private pool. Even though the location is not near to the town area but they have free shuttle to the town area daily and the driver, Mr Wayan wouldnt mind when we ask him to fetch us far from the normal pick-up point and even at a different times. I'll definitely come back for the excellent service!
Reviewed February 03, 2013
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9.7
Sara from Canada
Couple
Stayed 4 nights in October 2012
Wonderful place
Breakfast, good wifi, great staff, neat room layout
Our stay was wonderful. It is just outside of Ubud though so most taxi drivers do not know the hotel. Our driver from the airport had a very difficult time finding it, though he managed. Upon arriving, we were disappointed since on here it says "bathtub, refrigerator, microwave, kitchenette, coffee/tea maker, fan". None of those were in the room. Since we arrived late at night, the man at the gate did not speak much english and did not know what we were asking. We ended up just going to bed and said we would deal with it in the morning. The next day, we met Gusde who is the owner. We then realized that the whole little villa was ours - upstairs and downstairs, with the kitchenette area. We did not have a fridge, but they had one there by the time we returned later in the afternoon. We also did not have a microwave, but I am pretty sure they would have got us one if we needed one (which we did not!) The free shuttle to downtown Ubud was great and we were able to take it there and back. The following day, the staff was nice enough to drive us to Elephant Cave and again, pick us up at no additional cost. The breakfast was the best. Each day we got a LOT of food. Always had a huge plate of fresh fruit, along with fresh juice, coffee and/or tea. Then you would also have either a western breakfast or the Balinese breakfast, which we definitely preferred since it was different and delicious! The chef was the nicest man! The room was huge and clean with a big balcony overlooking the rice field. Bathroom was also large with a rain shower. Bedroom had mosquito net and a locking closet with huge high ceilings. The downstairs area had a kitchen table and chairs, kitchenette area, wooden couch with cushions and the fridge. Pool was private but we were told we could use it since the villa was unoccupied. Wifi worked well for our whole stay, as did the hot water. We had a great stay here and would definitely go back if we were to visit the Ubud area again.
Reviewed November 09, 2012
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4.3
sonia from Canada
Couple
Stayed 6 nights in October 2012
Looks nice but not a relaxing experience
- Nice outdoor lounge, spacious-feeling open plan interior. - Staff were friendly and tried to be helpful (but some language problems). - Private pool (*when there is nobody around). - WiFi (stronger by the pool, much weaker inside).
- "Free shuttle at any time to and from Ubud" was cancelled without notice. Set time to Ubud at 11am and 7pm. Return at 10pm. - There is nothing around, but noise travels. You can hear your neighbours talking, and the pool pump is disruptive to the calm. - Staff interrupt your enclosed "private pool" area to do chores. We asked if they could just wait for 1h so we could relax by the pool in peace, but they continued. - Housekeeping is slack. The shower did not drain properly. Soap was empty when we arrived, and the lid was off (guess another guest did this as an alert) but it was never refilled. Dirty bathtub was not cleaned until requested. - Hot water did not work for 3 days, had to ask 2x before it was fixed. - Make requests about timing in writing. They apparently misunderstood the request for bfast at 8am daily. It was on time twice, early once, 45 min late twice, and one day did not arrive before we left at 9:10. Apologies only, no compensation. - Breakfast was so-so. Fruit juice seemed to be mixed with water. Fruit plate nicely presented, but strangely flavourless. - No reception area. If you have a problem you need to phone them. They don't always answer... Our foreign mobiles had no signal so we had to Skype. Connection was not fast or stable - added stress. On Day 4, security gave us a phone 'for the villa'. Did they forget earlier? Gusde seemed more fearful of a poor review than he was sorry for not delivering on promises. His excuse was that he was fully booked and unable to handle it. He promised airport pick up but nobody met us. Waited 45 min, then called. He said he would pay for a taxi but when we arrived, staff told us Gusde was not there and we should pay. (We refused and he showed up a few min later.) With all the waiting, calls, and rush hour traffic it took 4h instead of 30min. A terrible welcome from a "luxury vacation house" Additional issues but no more space. Stress was added to our stay instead of ma
Reviewed October 11, 2012
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123
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Gusde House
|Very good 7.6
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