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H-5 Inn
Deluxe King, H-5 Inn in Bintulu
Interior view, H-5 Inn in Bintulu
Interior view, H-5 Inn in Bintulu
H-5 Inn
H-5 Inn
Bathroom, H-5 Inn in Bintulu

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7.6

Very good

291 reviews

291 reviews

See map
See map

7.9

Very good

Location rating score

Very good location - Inside city center
Parking
Available
Nearby landmarks
Park City Mall 110 m
Bintulu History and Cultural Corridor 330 m
Bintulu Commerce Square Mall 340 m
Park City Maill 770 m
Taman Tumbina 950 m
Bintulu Waterfront 1.1 km
PAYUNG BARU 1.3 km
Monument Council of State 1.3 km
iGym Fitness 1.3 km
AM MINI MARKET 1.3 km

H-5 Inn

Shoplot 13 - 15 of Parent Lot 2646, District Jalan Tun Ahmad Zaidi, Parkcity, Bintulu City Center, Bintulu, Malaysia, 97000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Bintulu City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Bintulu Airport. Massage, restaurant and spa are among the special facilities that will enhance your stay with on-site convenience.

Highlights

Inside city center

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Air conditioning

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Luggage storage

Spa

Restaurants

Coffee shop

Your dates are popular among travelersUsers are booking a place in Bintulu every 4 minutes on Agoda.com
Value for money8.0
Distance to city center2KM
Location rating7.9
Nearest airportBintulu Airport (BTU)
Distance to airport7.0 km

Rooms available at H-5 Inn

Very good
Room comfort & quality

7.6

Executive Suite
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 single bed and 1 queen be...
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Deluxe King
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 king bed
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Deluxe Double - 1 Double and 1 Single
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 single bed and 1 queen be...
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Deluxe Single Room
...
  • Room size: 14 m²/151 ft²
  • Shower
  • 1 single bed
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Deluxe Room
...
  • Room size: 13 m²/140 ft²
  • Shower
  • 1 king bed
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Room Assigned on Arrival
...
  • Shower
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Deluxe Room with No Window
...
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    Executive Suite (no window)
    ...
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      Frequently asked questions

      What time is check-in and check-out at H-5 Inn?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The inn offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to H-5 Inn?

      H-5 Inn is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the inn know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, H-5 Inn has a car park available for guests.

      What are my dining options at H-5 Inn?

      H-5 Inn features 2 on-site restaurants for your dining convenience.

      What is the smoking policy at H-5 Inn?

      H-5 Inn does permit smoking in some areas and is not 100% smoke-free.

      What restaurants are nearby H-5 Inn?

      Restaurants including Mid Valley Seafood, Apple Restaurant and Eve Garden are popular in H-5 Inn’s neighborhood which is known as Bintulu City Center.

      What popular shopping places are close to H-5 Inn?

      Shopping options in H-5 Inn’s Bintulu City Center neighborhood include Park City Mall, Bintulu Commerce Square Mall and Assyakirin Commerce Square.

      What are popular attractions near H-5 Inn?

      H-5 Inn’s location in the Bintulu City Center neighborhood makes it close to famous attractions including Bintulu History and Cultural Corridor, Taman Tumbina and Monument Council of State.

      What popular beaches are close to H-5 Inn?

      H-5 Inn’s Bintulu City Center neighborhood also includes Pantai Temasya Tanjung Batu.

      What popular natural sightseeing spots are close to H-5 Inn?

      H-5 Inn’s nearby natural sights include Mount Dulit and Hose Mountain located in the same Bintulu City Center area.

      See map

      Explore the neighborhood

      What people love about H-5 Inn

      • 7.2

        Very good
        Spaciousness

        "It's very good for It's price , the room is spacious and clean."

        ANTHONY

        |

        July 11, 2022

      • 8.4

        Excellent
        Cleanliness

        "Clean room with all necessary facilities"

        AWG

        |

        March 10, 2020

      • 10

        Exceptional
        Location

        "Very recommended.They serve the foods very nice,so many choices.And there's so close to shopping mall,just need 5 minutes arrived."

        Tony

        |

        June 5, 2022

      Overall rating:

      7.6

      Very good
      291 reviews
      Cleanliness
      7.7
      Facilities
      7.3
      Location
      7.9
      Read all reviews >
      More about H-5 Inn

      More about H-5 Inn

      H-5 Inn

      Get the most from an urban escape in Bintulu when you book a room at H-5 Inn. Located right in the city center, H-5 Inn saves you time and travel by letting you wake up right in the heart of the best neighborhood. No plan is a great plan. Get to whatever interests you in Bintulu, conveniently with a stay at H-5 Inn, just 6.9 km from Bintulu Airport.
      At H-5 Inn, guests are bound to have a stress-free stay. Keep up with all your communications easily with the inn's free Wi-Fi. Getting from and back to the airport can be easily arranged with the inn's airport transfer services. Guests can enjoy convenient available parking right at the inn.
      Front desk services including luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at H-5 Inn thanks to the inn's laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by inn.
      All rooms at H-5 Inn are designed for comfort. For your comfort, some rooms at the inn are equipped with blackout curtains and air conditioning. Some rooms at H-5 Inn even come with extra design features such as a balcony or terrace. In-room entertainment amenities including the cable TV is provided in some rooms.
      In some select rooms, you can find bottled water at your disposal. H-5 Inn also provides a hair dryer and toiletries in bathrooms for select rooms.


      Dining and things to do

      Enjoy the morning bliss with a sip of good coffee at the cafe located in the inn. A variety of convenient and tasty dining options are waiting for you at the inn, for whenever you get hungry.
      Apart from amenities and services, H-5 Inn goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage and spa.


      Around the property

      Experience Bintulu like a true local. Grab some food before venturing out in Bintulu at Mid Valley Seafood, located just 600 m away from the inn.


      Reasons to stay here

      Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 95% of the city's other accommodations.
      Guests who stayed here really appreciated the room comfort, scoring it higher than 89% of accommodations in the city.

      Show less

      Amenities and facilities

      Very good
      Facilities

      7.3

      Most talked about facilities

      Housekeeping

      24 mentions

      Food & Dining

      6 mentions

      Internet

      4 mentions

      Breakfast

      2 mentions

      Languages spoken
      • English
      • Chinese [Mandarin]
      • Malay
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Massage
      • Spa
      • Spa/sauna
      Dining, drinking, and snacking
      • Coffee shop
      • Restaurants
      Services and conveniences
      • Daily housekeeping
      • Elevator
      • Laundry service
      • Luggage storage
      • Safety deposit boxes
      • Smoking area
      For the kids
      • Family room
      Access
      • Front desk [24-hour]
      • Pets allowed
      Getting around
      • Airport transfer
      • Car park [on-site]
      Available in all rooms
      • Air conditioning
      • Desk
      • Free bottled water
      • Hair dryer
      • In-room safe box
      • Non-smoking
      • Satellite/cable channels
      • Shower
      • Telephone
      • Toiletries
      • Wi-Fi [free]

      Location

      Shoplot 13 - 15 of Parent Lot 2646, District Jalan Tun Ahmad Zaidi, Parkcity, Bintulu City Center, Bintulu, Malaysia, 97000
      Very good
      Location

      7.9

      Airports
      • Bintulu Airport (BTU)
        7.0 km
      • Mukah Airport (MKM)
        111.2 km
      Hospital or clinic
      • Klinik Haji Roslan
        1.6 km
      Convenience store
      • 7 Eleven
        780 m
      Cash withdrawal
      • ATM
        460 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-1 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 2-3 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 4 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out until12:00
      Getting around
      • Distance from city center2KM
      • Travel time to airport (minutes)30
      The property
      • Non-smoking rooms/floorsYES
      • Number of floors2
      • Number of restaurants2
      • Number of rooms 46
      • Room voltage220
      • Year property opened2009

      Reviews of H-5 Inn from real guests

      Provided by verified guests of Agoda
      7.6
      /
      10
      Cleanliness7.7
      Facilities7.3
      Location7.9
      Room comfort and quality7.6
      Service7.5
      Value for money8.0
      High score for Bintulu
      Rating
      9+ Exceptional (19)
      8-9 Excellent (31)
      7-8 Very Good (41)
      6-7 Good (17)
      <6 Below Expectation (26)
      Time of the year
      Mar - May (36)
      Jun - Aug (27)
      Sep - Nov (33)
      Dec - Feb (38)

      Show reviews that mention 

      Showing 134 verified guest comments
      12345
      10.0
      Exceptional
      Tony from Malaysia
      Family with young children
      Deluxe Double - 1 Double and 1 Single
      Stayed 1 night in June 2022

      H-5 hotel”

      Very recommended.They serve the foods very nice,so many choices.And there's so close to shopping mall,just need 5 minutes arrived.

      Reviewed June 05, 2022

      See room deals

      9.2
      Exceptional
      NABILAH from Malaysia
      Solo traveler
      Deluxe King
      Stayed 2 nights in November 2021

      Convenient”

      Location is close to many eateries within walking distance (Unique cafe eatery behind the hotel about 2 minutes walk, The Loft situated across Petronas, beside The Inn which is about 5 minutes walk). Petronas located just a few yards across the hotel road for ATM and snacks or drinks. Room is quite spacious. But the flooring could use a revamp as many of the surface started to peel and caused sawdust accumulation.

      Reviewed January 28, 2022

      See room deals

      9.6
      Exceptional
      Supian from Malaysia
      Business traveler
      Deluxe Double - 1 Double and 1 Single
      Stayed 1 night in December 2019

      fantastic fair price”

      very good place.got lift also

      Reviewed January 05, 2020

      See room deals

      8.4
      Excellent
      Ruth from Malaysia
      Group
      Executive Suite
      Stayed 1 night in September 2018

      Good Money for Value”

      Been staying at the hotel every time I come to Bintulu. The inn has lots of eateries nearby, close to shopping mall and not too noisy. There is a very good Italian Restaurant attached to the hotel that send your order to the room.

      Reviewed May 27, 2019

      See room deals

      8.4
      Excellent
      AWG from Malaysia
      Business traveler
      Deluxe Double - 1 Double and 1 Single
      Stayed 1 night in February 2020

      Excellent”

      Clean room with all necessary facilities

      Reviewed March 10, 2020

      See room deals

      8.0
      Excellent
      Sophia from Malaysia
      Couple
      Deluxe King
      Stayed 1 night in May 2019

      Clean”

      Big room,clean and comfortable.

      Reviewed July 04, 2019

      See room deals

      8.0
      Excellent
      Perpetua from Malaysia
      Couple
      Deluxe Double - 1 Double and 1 Single
      Stayed 1 night in November 2019

      Very nice and good”

      Good job everyone !

      Reviewed December 02, 2019

      See room deals

      8.0
      Excellent
      Wan from Malaysia
      Business traveler
      Deluxe Double - 1 Double and 1 Single
      Stayed 1 night in February 2020

      Simple Yet Nice”

      A choice when in Bintulu

      Reviewed October 28, 2020

      See room deals

      7.2
      Very good
      ANTHONY from Malaysia
      Solo traveler
      Deluxe King
      Stayed 1 night in July 2022

      Very good”

      It's very good for It's price , the room is spacious and clean.

      Reviewed July 11, 2022

      See room deals

      6.8
      Good
      wong from Malaysia
      Business traveler
      Executive Suite
      Stayed 4 nights in August 2019

      Unsafe”

      We hv experience tht someone try to open our room door, luckily we hv lock from inside so tht person cnnt in. When we ask the person in-charged they told us was accidentally. Does it make sense someone accidentally open wrong door? Is that room number not clear or big enough to see then open wrong? Even tht person open wrong room but why his/her card can access and open the room??????? Does it make sense????

      Reviewed December 06, 2019

      See room deals

      6.4
      Good
      Jacqueline from Malaysia
      Couple
      Deluxe Double - 1 Double and 1 Single
      Stayed 1 night in April 2022

      Ok for an overnight-er”

      Cleanliness needs a lot of improvement. Beddings smelt. Cigarette butts on the bathroom floor. The aircon is cold, beds are firm and comfortable. We paid more through Agoda which makes it less value for money paid. For walk-in rates, room condition would be considered ok and value for money.

      Reviewed May 08, 2022

      See room deals

      7.2
      Very good
      Yii from Malaysia
      Couple
      Deluxe King
      Stayed 1 night in June 2022

      Very good”

      Aircond need to service. Not cold at all.

      Reviewed June 05, 2022

      See room deals

      6.8
      Good
      Karen from Malaysia
      Family with young children
      Executive Suite
      Stayed 2 nights in January 2020

      A bit run down”

      Uncomfortable bed.

      Reviewed January 06, 2020

      See room deals

      6.0
      NANCY from Malaysia
      Solo traveler
      Deluxe King
      Stayed 2 nights in February 2020

      Nice hotel”

      Good for short trip

      Reviewed February 05, 2020

      See room deals

      5.2
      Nur from Malaysia
      Family with teens
      Deluxe Double - 1 Double and 1 Single
      Stayed 2 nights in July 2020

      Above average”

      No iron provided even if you requested. No fridge in the room but on agoda description said there are fridge in the room. Tissue is not provided too. Mattress cover was torn and not replaced with the new one the next day. Overall 5/10

      Reviewed July 19, 2020

      See room deals

      5.2
      Huat from Malaysia
      Family with young children
      Executive Suite
      Stayed 1 night in May 2019

      Poor maintenance”

      - The room's door need to push hard to shut properly - Hair dryer not functioning - Rusty shower head - Torn and stained mattress

      Reviewed May 21, 2019

      See room deals

      4.4
      Jackshaman from Malaysia
      Business traveler
      Deluxe King
      Stayed 3 nights in April 2019

      Bad janitor”

      Janitor refused to change towel

      Reviewed April 20, 2019

      See room deals

      9.0
      Exceptional
      Hamidon from Malaysia
      Family with young children
      Executive Suite
      Stayed 1 night in April 2014

      Nice hotel”

      Helful staff, nice room & quiet area.

      My kids enjoyed stay at H-5 Inn. Hoping the management have a vision to upgrade H-5 Inn as "Hotel" in future with swimming Pool & 5 star facilities. Front desk staff helpful ( a guy cant remember his name). AT first I got problem with the air con in room 204, with his brilliant decision his change my room with good air con condition. Thumb up

      Reviewed April 07, 2014

      See room deals

      8.7
      Excellent
      Hazzeir from Malaysia
      Group
      Deluxe Double - 1 Double and 1 Single
      Stayed 1 night in February 2013

      modern clean hotel”

      affordable rate,modern design

      great location. modern design. clean. affordable price. highly recommended for a quick stay in bintulu.

      Reviewed March 10, 2013

      See room deals

      8.4
      Excellent
      Ruth from Malaysia
      Group
      Executive Suite
      Stayed 3 nights in September 2018

      Need to maintain service quality”

      Compared to my previous stay, the service and cleanliness quality have dropped. There was no phone list on the phone, even after I complained still no replacement. The dirty laundry baskets were placed in front of my room. When I asked why still there after complain, the reply was full house, not able to keep up with cleaning. Management need to review staff capacity when inn is fully occupied. Overall, the rooms were still comfortable, no cigarette smoke smell and the food from the Italian restaurant next door was superb. No extra charges for room deliveries!!!

      Reviewed September 18, 2018

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      12345
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