Excellent”

My kids really enjoy the pool. Don't forget to bring your swimming suit as it is compulsory to wear. The view from the unit also spectacular. Very good place to relax. Found a very nice mee goreng place nearby.

Very good”

Would rate it 3.5 / 5 because we found a few things not satisfied 1) we were given a room next to the maintainance entry & they kept slamming the door day & night. 2) the ceilings in the room had holes 3) the view was semi sea view. 4) requested for large double bed but given two single beds. 5) overall cleanliness could be improvised The pros were the view, the aircond, the heater.

There was a leak in d room, d staff came in n cleared it up eventhpugh it was late at nite.”

D rooms r in Rainbow Paradise itself but r privately owned. Management is not from d hotel. U hv to call in when u arrive for them to open ur alotted room.

Not bad for the price i get”

Everything was awesome for the price i got. Hotel in a hotel concept. Aircond was leaking and i was able to get a pale of water from it overnight but didnt hurt me for a 1 night stay. Got a room with an awesome view end of the balcony. to be reminded swimming suit required to use the pool.

nice location”

+ view from room very nice, and easy to check in and check out. - old furniture

terrible hotel room and no service”

the room we booked for was not under the hotel but an individual, so no hotel service what so ever also the room was very old run down and uncomfortable. the carpet is torn and bathroom very old and scary

Acceptable”

Its not value for money because the toilet is dirty and stinky

Excellent”

Dint know whether my booking is being upgrade or thats how it is because i book a normal room with 1 king bed but end up we are getting a room with 2 king bed and there's only 3 of us to stay :) . The room was spacious. I love the balcony that also quite big and love the view. Love the pool as well.

Good deal”

I was surprised to arrive at the hotel and told that I had to call H resort to check in. As it turned out these are private rooms in Rainbow Paradise and the hotel does not manage them. I think the management could do a better job explaining how to check in through email or txt. All said, I think this was a pretty good deal, a lot lower than what Rainbow Paradise charges for their rooms. Everything works, WiFi, TV, AC and it is clean enough. Some molds in the bathroom, hot water pressure is pretty low but nothing that would distract you from enjoying the hotel facilities (pool, beach chairs, restaurants, spa), and Penang. Great location too. Lots of eating places across the road.

overpriced for old rooms ”

This is a service apartment and not under hotel. The communication of the incharge person is very poor. Our check in time delay by 20 minutes. The room have air con problem after 30 minutes. I wasted relaxing time dealing with owner and teaching to fix the air con. Waited for another 20 minutes for new room. The rooms bed, wardrobe, balcony chair is broken. Also the balcony is not clean. My overall experience is not pleasant. I would not recommend this place to others.

disappointing”

won't stay this room anymore, same hotel but different management, can't enjoyed hotel facilities, e.g breakfast & swimming pool rent towel, must present hotel card, without card can't rent a hotel towel. must bring along from room towel. room dirty when checked in, dust, spider web, refrigerator very old n damage inside, tv is very old type can't plugged in other multimedia player to watch own video. wifi password didn't provide until you request some more very lack connection. all the level 4 is in charge by other management without maintenance properly. hotel photo really can't believe.

If it's the beach that you want, then you have it.”

the plus point is definitely the accessibility to the beach. Room is pretty run down, all requires a make over. As the priority was the beach, it's a give and take. Property is "sublet" or hotel within a hotel, so may consider the main property/hotel to get maximum benefit of the facilities (beach towel, newer rooms etc)

It is not 4* apartments as were rated”

Everythings were done by additional request as well towels, coffe, water. The towels were provided only one for person. Sefe was not in the room as discribed. We could not see 47 sq m in the prowided rooom. Staff did not change change linen at all. Bag with our snak was taken and nobody admit it and did not offer any compensation even escuse. If you espect 4* service do not go to this place.

Value for Money Hotel”

The space, bathroom and the rooms are beyond expectation and really value for money. The seaview was remarkable. Near to the beach. Please be reminded that this is private management at Rainbow beach resort, so you dont need to go to reception counter, you need to call the owner before go to room to get room key. The only letdown during this stay was the aircond not cool enough to cool the big space of the room. The aircond need to be maintained regularly. Apart from that, it was good stay.

Not as per picture illustration ”

When I step in the room, it was so empty and kinda spooky. There is cigarette smell in the room. The room is not clean, the window curtain like got blood stain on it. The room feel like lack of maintenance. You can see it from the lock set of the main door, the rectification mark is not even nicely done. I did not even stay in for the night and booked other places instead. P/S : this room is a whole different management aside from rainbow paradise. Room number 2111.

Acceptable”

Not hygine cleaning in the room

nice view”

Nice view, next to bus stop, large room but facility is not good

Good”

Value for money

It’s private property in same building so must call up to get the key when u arrive there . ”

It’s just nice place for the low budget . Behind hotel got a lot cheap water sports and very convenient location. Extremely cheap for water sport activities compared through the whole island . Hotel facilities just nice for 4 star quality. Cheap and effortable .

Its a strategic location and value for money.”

We enjoyed our stay here. Nice view from balcony. The room is big and comfortable. The room and bathroom is clean. Before we checked-in, we read all the reviews and wonder why there are negative and unpleasant comments from the customer before. Don’t expect too much if you paid to worth value of money. Just book 5 star hotel if you expect so much. We just felt this hotel is nice and its easy access to Batu Feringghi as well as Georgetown. The beach is easy accessible from the hotel. The checkin and checkout procedure was so easy and we really enjoyed our stay here. Thank you to the host and we definitely will come back here!