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H10 London Waterloo Hotel
H10 London Waterloo Hotel
H10 London Waterloo Hotel
H10 London Waterloo Hotel
H10 London Waterloo Hotel
H10 London Waterloo Hotel
H10 London Waterloo Hotel

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8.5

Excellent

4,593 reviews

4,593 reviews

Housekeeping25
View14
Breakfast13

Great staff night and day, impeccable rooms, fantastic food.

Owen
- Apr 13, 2022
See map

8.3

Excellent

Location rating score

Excellent location - Inside city center
Parking
Available
Popular landmarks
London Eye 1.1 km
Big Ben 1.3 km
National Gallery 1.9 km
Tower Bridge 2.3 km
Tower of London 2.3 km
Buckingham Palace 2.5 km
The British Museum 2.7 km
Madame Tussauds London 4.3 km
V&A - Victoria and Albert Museum 4.6 km
Natural History Museum 4.9 km
Nearby landmarks
Diversity Garden 220 m
Laughing Gravy 260 m
Cambian Churchill 320 m
Siobhan Davies Studios 320 m
Imperial War Museums 380 m
German Kraft Brewery 380 m
Lambeth North Tube Station 420 m
The Old Vic 440 m
Ian Allan 450 m
Elliott's Row Pocket Park 450 m

H10 London Waterloo Hotel

284 to 302 Waterloo Road, Waterloo and Southwark, London, United Kingdom, SE1 8RQ - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Waterloo and Southwark, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. This 4-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

420 meters to public transportation

Check-in [24-hour]

Excellent breakfast

Excellent view

Inside city center

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Luggage storage

Bar

Restaurants

Your dates are popular among travelersUsers are booking a place in London every 1 minutes on Agoda.com
Value for money8.1
Distance to city center1. Km
Location rating8.3
Nearest airportLondon City Airport (LCY)
Distance to airport10.8 km

Rooms available at H10 London Waterloo Hotel

Excellent
Room comfort & quality

8.1

Deluxe Double
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed or 2 single be...
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Double Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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Double Room - City View
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 double bed or 2 single be...
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Deluxe Single
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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City View Double Bed
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 double bed or 2 single be...
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Triple Room
...
  • Room size: 19 m²/205 ft²
  • Shower
  • 1 single bed and 1 double b...
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Double for Single Use
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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Double Room
...
  • Room size: 19 m²/205 ft²
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Single Standard
...
  • Room size: 19 m²/205 ft²
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Triple Room
...
  • Room size: 23 m²/248 ft²
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Frequently asked questions

How much does it cost to stay at H10 London Waterloo Hotel?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at H10 London Waterloo Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to H10 London Waterloo Hotel?

For those who wish to drive their own cars, H10 London Waterloo Hotel has a car park on site, as well as additional parking nearby if the first car park is full. If you're looking for an easy way to get around London with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at H10 London Waterloo Hotel?

Wake up to a great buffet breakfast at H10 London Waterloo Hotel. Adults can enjoy breakfast offered with an additional charge of 22 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at H10 London Waterloo Hotel?

H10 London Waterloo Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to H10 London Waterloo Hotel?

The closest train, metro, or bus station to H10 London Waterloo Hotel is Lambeth North Tube Station, 420 m away.

What restaurants are nearby H10 London Waterloo Hotel?

Restaurants including Three O Two at H10 London Waterloo, Flowers Of The Forest and Mama's Cafe are popular in H10 London Waterloo Hotel’s neighborhood which is known as Waterloo and Southwark.

What popular shopping places are close to H10 London Waterloo Hotel?

Shopping options in H10 London Waterloo Hotel’s Waterloo and Southwark neighborhood include Not the Royal Academy, Gramex Classical and Jazz and Lower Marsh South Bank Market.

What are popular attractions near H10 London Waterloo Hotel?

H10 London Waterloo Hotel’s location in the Waterloo and Southwark neighborhood makes it close to famous attractions including London Eye, The View from The Shard and Tate Modern.

What popular natural sightseeing spots are close to H10 London Waterloo Hotel?

H10 London Waterloo Hotel’s nearby natural sights include Jubilee Gardens, Wildflowers and Cobourg Road Nature Reserve located in the same Waterloo and Southwark area.

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Explore the neighborhood

What people love about H10 London Waterloo Hotel

  • 10

    Exceptional
    Staff 

    "Great staff night and day, impeccable rooms, fantastic food."

    Owen

    |

    April 13, 2022

  • 10

    Exceptional
    Staff 

    "As a wheelchair user, I get to the the best and worst of customer service and here I've definitely seen the best, I'll be returning for sure."

    Owen

    |

    April 13, 2022

  • 10

    Exceptional

    "I'm very glad I chose this hotel."

    Owen

    |

    April 13, 2022

Property ranking|Compared to 5,356 London properties
See all rankings
Room comfort score
8.1/10
Cleanliness score
8.8/10
Value for money score
8.1/10
Service score
8.3/10
Better than
98
%
of London properties
Better than
97
%
of London properties
Better than
96
%
of London properties
Better than
95
%
of London properties
Overall rating:

8.5

Excellent
4,593 reviews
Cleanliness
8.8
Facilities
8.1
Location
8.3
Read all reviews >
What travelers say they love:
Overall an enjoyable stay, great value for the price.
Thomas from New Zealand
Couple
More about H10 London Waterloo Hotel

More about H10 London Waterloo Hotel

H10 London Waterloo Hotel

See all the incredible sights of London when you stay at H10 London Waterloo Hotel. This hotel is strategically placed in the heart of the city, surrounded by the popular landmarks. Sampling the authentic culture of London is easy with a stay at H10 London Waterloo Hotel, just 1.0 km from London Eye.
The range of services provided by H10 London Waterloo Hotel ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and car hire services to help you get to where you want to go in London. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at H10 London Waterloo Hotel are fitted with all the amenities travelers need. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper and cable TV to keep guests entertained. The hotel also provides guests with a coffee or tea maker, instant tea and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
H10 London Waterloo Hotel promises you a fun-packed holiday with a variety of activities and facilities. Have some relaxing fun with family and friends at the shared lounge and TV area.


Around the property

Visit the sights and local attractions of London during your stay at the hotel. Learn about the city's art history with a day at The British Museum located 2.7 km away, where you can see collections by famous artists. Pose in front of Tower of London located 2.3 km away, and you can always show your friends the time you went to London.


Reasons to stay here

Past guests rate facilities here higher than 97% of the city's accommodation.
This hotel's food and dining score higher than 98% of accommodations in the city.
This hotel stands above the rest with a cleanliness score that beats 97% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Housekeeping

34 mentions

Breakfast

21 mentions

Internet

7 mentions

View

4 mentions

Languages spoken

  • English
  • Catalan
  • French
  • German
  • Italian
  • Spanish
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Daily newspaper
  • Desk
  • Free bottled water
  • Free welcome drink
  • Hair dryer
  • Heating
  • In-room safe box
  • Interconnecting room(s) available
  • iPod docking station
  • Ironing facilities
  • LAN Internet in room [free]
  • Laptop safe box
  • Mini bar
  • Non-smoking
  • Satellite/cable channels
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trouser press
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Full English/Irish
Restaurants on site

Circus Bar

  • No additional information available

Waterloo Sky Bar

  • No additional information available

Three O Two

  • No additional information available
Location
284 to 302 Waterloo Road, Waterloo and Southwark, London, United Kingdom, SE1 8RQ
Excellent
Location

8.3

Airports

  • London City Airport (LCY)
    10.8 km
  • Heathrow Airport (LHR)
    24.3 km

Public transportation

  • Southwark Tube Station
    560 m
  • London Waterloo East Train Station
    610 m

Hospital or clinic

  • Cambian Churchill
    320 m

Shopping

  • Camden Market
    5.5 km

Convenience store

  • Sainsbury's Local
    550 m

Cash withdrawal

  • ATM
    180 m
What's nearby

Popular landmarks

  • London Eye
    1.1 km
  • Big Ben
    1.3 km
  • National Gallery
    1.9 km
  • Tower Bridge
    2.3 km
  • Tower of London
    2.3 km
  • Buckingham Palace
    2.5 km
  • The British Museum
    2.7 km
  • Madame Tussauds London
    4.3 km
  • V&A - Victoria and Albert Museum
    4.6 km
  • Natural History Museum
    4.9 km

Nearby landmarks

  • Diversity Garden
    220 m
  • Laughing Gravy
    260 m
  • Cambian Churchill
    320 m
  • Siobhan Davies Studios
    320 m
  • Imperial War Museums
    380 m
  • German Kraft Brewery
    380 m
  • Lambeth North Tube Station
    420 m
  • The Old Vic
    440 m
  • Ian Allan
    450 m
  • Elliott's Row Pocket Park
    450 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking for 6 or more rooms, different policies and additional supplements may apply.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center1. Km
  • Travel time to airport (minutes)35

Extras

  • Breakfast charge (unless included in room price)22 GBP
  • Daily Internet/Wi-Fi fee0 AED

The property

  • Number of floors12
  • Number of rooms 177
  • Year property opened2010

Reviews of H10 London Waterloo Hotel from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.8
Facilities8.1
Location8.3
Room comfort and quality8.1
Service8.3
Value for money8.1
High score for London
Rating
9+ Exceptional (78)
8-9 Excellent (56)
7-8 Very Good (88)
6-7 Good (35)
<6 Below Expectation (24)
Time of the year
Mar - May (99)
Jun - Aug (61)
Sep - Nov (52)
Dec - Feb (69)
All guests (429)
All room types
All languages

Show reviews that mention 

Showing 281 verified guest comments
12345
10.0
Exceptional
Thomas from New Zealand
Couple
Deluxe Double
Stayed 6 nights in July 2019

Great location, modern hotel!!”

We enjoyed our stay at H10 Waterloo. Only a 5 min walk to Waterloo station and within walking distance to a lot of attractions. The hotel was very clean and fresh. We were given water bottles daily and chocolates. The roof top bar was very nice and relaxing. We dined in the restaurant one night and had a pleasant meal. Overall an enjoyable stay, great value for the price.

Reviewed August 05, 2019

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Dear Thomas, First of all, than you for your feedback following your recent stay at H10 London Waterloo hotel. We are delighted to hear that you enjoyed your stay with us and that the location, cleanliness and amenities were up to your expectations. Also we are glad you enjoyed our Sky Bar and dinner at our restaurant. Thank you for choosing us, we look forward to have you back in the near future. Kind regards, Gina Alpe Front Office Supervisor

Responded August 05, 2019
H10 London Waterloo Hotel
8.0
Excellent
Dean from Australia
Couple
Double Room
Stayed 5 nights in December 2012

Great location and terrific rooms”

Amazing breakfast, modern look, very nice room

We stayed at H10 for 5 nights and were amazed at what we got for what seemed to be a small fee. The breakfast was incredible, their offerings were sublime, the service was incredible and it's all included in the price of the room. London was the last leg of a European tour for us and I'm glad we chose H10. The gym was small, but what you can grow accustomed to in a 4 star. The spa area was a little strange, the sauna had to be activated by staff, but there was no signage to advise of this. We set off an alarm, twice, in an attempt to turn it on (don't pull the red cord in the corner of the gym of the red button in the sauna) We dined at the restaurant the night we arrived, the food was good, but quite costly and not of the quality that we expected, nonetheless, the servings were ample and the staff servile. The location is good too, it's walking distance from two tube stations (Waterloo and Lambeth North) about 20 minutes walk to the Big Ben, 30 to Buckingham Palace and 40 to Hyde Park. Of you enjoy the late nightlife, it took us about 25 minutes to walk home from the Vauxhall clubbing district.

Reviewed December 29, 2012

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9.0
Exceptional
Joyce from Singapore
Group
Stayed 3 nights in August 2013

GREAT LARGE ROOMS. CONVENIENT LOCATION.”

Location. Bathrooms. Value.

Value for A london city centre hotel i would say. Large Rooms. Large Bathrooms. Free- Wifi in room. Location near Waterloo tube. About 7 mins walk. Walking Distance to london eye and all other attractions. Walkable to Trafalgar sq and chinatown. Great Restaurants nearby, including the famous burgers and lobsters. Walk to reduce the transportation costs.

Reviewed August 22, 2013

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8.0
Excellent
ChongLiang from Taiwan
Couple
Stayed 6 nights in January 2012

good location + wifi + breakfast but small room”

free and good wifi, trendy design, good breakfast!

h10 london hotel is about 10 min walk from waterloo station along the waterloo rd, easily accessible. the hotel provides good quality breakfast. the design is trendy and friendly but room is small. i upgraded with additional 20 pounds/day to a deluxe room on higher floor but still small. impressed with the free wifi speed. staff are friendly.

Reviewed February 03, 2012

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9.0
Exceptional
nicholas from Australia
Solo traveler
Double Room - City View
Stayed 1 night in January 2013

Functional clean hotel. Small rooms. Good location”

proximity to waterloo trains

There was a queue to check in. Eventually got a key. Took three elevator visits to the room to get the electronic key to work. They showed me the wrong room. I booked double they gave me twin. Gave me a new key to the top floor with a double. That key did not work either and had to go to reception again. Eventually got in and like all hotels the room is way smaller that the pics and the view was not the same as the web pics. Then room service guy knocked on the door to stock the mini bar that was already stocked. Then five people arrived from maintenance that did not need to be done and they left. But after all that bad service planning and bad luck, overall I have to say I was happy for the price and given the proximity to Waterloo I would definitely stay again for a short trip. Just hope for better luck in the check in process.

Reviewed January 23, 2013

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8.3
Excellent
Hui from Malaysia
Couple
Double Room
Stayed 3 nights in April 2014

Comfortable, Friendly, Great location”

Friendly and helpful staffs, great access to public transports, nice room design.

We did enjoyed our stays in H10 hotel. Best customer service you can get from hotel. Room size is just nice for two person and with all accessories that you need, inclusive of Nespresso machine. Maybe a few improvements can be done to make our stay better: 1. Hanger/spot for soups and shampoos during shower, but you can still put it at the end of the bath tub. Not a major issue. 2. More clothes hanger knobs in toilet to hang changing clothes, but can you still lay the clothes somewhere else. Not a major issue. 3. If you are not a deep sleeper, then request for higher floor. London police/ambulance are active even during midnight and the sirens can be heard clearly. During check-in, we were being told that the booking does not includes breakfast although we did booked for it and paid for it. But the front desk worker is so nice to help us clarify with Agoda, and proven that it was Agoda booking system failure. The staff did helped to revert the correct booking (breakfast paid during Agoda booking). During check-out, the breakfast issue did surfaced again, but it was settled within 2 minutes. The staffs are basically very helpful and friendly. I am still waiting to see my credit card bills, whether the breakfast charges will be credited. I would definitely return to H10 for my next London visit.

Reviewed May 04, 2014

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9.3
Exceptional
Daniel from Australia
Couple
Double Room - City View
Stayed 4 nights in January 2015

SurprisehHoliday stay”

Location, Staff service and Room

The stay was fantastic. Very close to Waterloo tube station and also close enough to walk (10-15 min) to all the major tourist attractions in London. The room was clean and very comfortable, and the staff were fantastic form check-in to check-out and always willing to help with a smile. Will definitely stay here again!

Reviewed January 17, 2015

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8.3
Excellent
jessica from United Kingdom
Couple
Double Room
Stayed 2 nights in April 2010

Great stay”

New, nice bathroom with underfloor heating, modern style, friendly and helpful staff, great location just 5 mins walk to Waterloo station.
Room, although comfortable, was very small and facing the main road so quite noisey.

Stayed here for the London marathon and really pleased with my choice of hotel. Perfect location, just a couple of mins walk to Waterloo station, close to bars and restaurants. Hotel itself very nice - modern and new - well maintained. Room spotless, quite small, but everything that I needed was there and didnt really need any bigger at the end of the day. The staff were welcoming and friendly, didnt have breakfast - seemed a bit too expensive. Overall, would recommend the hotel if you want somewhere clean, modern, and in a good location. The only negative really was that it is on quite a busy road so it can be qutie noisey.

Reviewed May 06, 2010

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8.0
Excellent
Vivian from Hong Kong SAR, China
Family with teens
Stayed 2 nights in July 2012

Great location but very small rooms”

Great location

I stayed in this hotel with my mom for two days before Olympics started. It is located pretty close to the Waterloo Station and it takes approximately 10 mins to walk from the hotel to the station. There is a bus stop outside the hotel with many buses travelling to and from the city area of London. The reception staff is nice and friendly, and whenever you need any help, they would quickly respond to your needs. I stayed on the lower floor facing the main road, but traffic is never heavy and you wouldn't hear much noises. However, the room is rather small and the washroom is separated with a semiclosed glass door only. If you're only staying for a short time and you would like to visit the touristic spots, its a good place to stay. Overall, I'm contented with the service and I would choose the same place if I am to visit London again.

Reviewed August 06, 2012

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10.0
Exceptional
Howard from United Kingdom
Couple
Double Room
Stayed 1 night in May 2019

modern hotel in a good location”

Bright, modern hotel with comfortable well equipped rooms, and very pleasant staff who have clearly been trained to provide a high level of customer satisfaction. Great restaurant with first class food and drink options, both at breakfast and dinner. The choice of food at the breakfast buffet is something to behold! Good location, 5 - 10 minutes walk from Waterloo station and the South Bank.

Reviewed May 08, 2019

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Dear Howard, Thank you very much for taking your time to review our H10 London Waterloo hotel. We are glad to hear that your enjoyed your stay with us and our rooms and location met your expectations. We are thrilled that you had a good experience at our restaurant, both with dinner and breakfast. Receiving the highest score possible make us very proud. We are very glad that we were able to meet your expectations in all categories and truly hope to welcome you soon again. Kind regards, Gina Alpe Front Office Supervisor

Responded May 09, 2019
H10 London Waterloo Hotel
8.8
Excellent
Nicholas from Singapore
Couple
Deluxe Double
Stayed 2 nights in March 2019

Efficient Staff, good rooms for fairly central location”

Well-equipped rooms and decent decor, coupled with a very convenient location near Waterloo/busses made for a good stay overall. Front desk staff very efficient and pleasant to deal with. Could use an extra wall outlet by the bed (both sides would have helped) for phone charging, etc. Bed was a little soft/worn, but otherwise comfortable. Take care when exiting the shower - slippery.

Reviewed March 18, 2019

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Dear Nicholas, We are most humbled by your encouraging feedback and we thank you for choosing H10 London Waterloo as your preferred choice of hotel when in London. We are very glad to hear that you found our location convenient to the station and that you liked how well-equipped our rooms are. The whole team is also pleased to receive such a positive feedback for the customer service they have provided. As part of H10 Group, we always strive to maintain high standards of excellence for all of our guest and it is rewarding to know that we have put this into practice. Rest assured that all your comments are taken on board to further improve our guest satisfaction. Once again, thank you for your feedback and it is in our hope to welcome your return in the near future! Kind regards, Sharmaine Concepcion Assistant Front Office Manager

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H10 London Waterloo Hotel
10.0
Exceptional
kathryn from United Kingdom
Couple
Double Room
Stayed 1 night in March 2012

excellent location - staff - breakfast”

modern design friendly staff choice as breakfast endless

short walk from waterloo. managed to check in early. staff friendly. room clean and nice touches like apple docking station and umbrellas. fab views sound proof very good even located in busy road. sauna and fitness room very clean and robes and bottled water provided. breakfast very very good. check out easy. free computers in reception. secure left luggage facility available. on bus route bars and places to eat near by. cant wait to go back

Reviewed March 09, 2012

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9.7
Exceptional
Mikal from Norway
Business traveler
Double Room
Stayed 1 night in February 2012

Nice hotel close to Waterloo station.”

Good location, great breakfast, and reasonably priced.

two-day business trip to london for meetings. i chose the hotel for its proximity to waterloo station, as i was taking the train in the morning of day two. the hotel fit my needs perfectly.

Reviewed April 17, 2012

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8.0
Excellent
Jen from United Kingdom
Business traveler
Double Room
Stayed 1 night in March 2010

Clean and comfortable”

Clean, comfortable and quiet. Perfect for a nights business stay.
Price on room service, location not near many restaurants

I stayed at the H10 Waterloo Hotel after coming across it on the Agoda website. It was it the right location for my business trip and was around the right price. It is a new hotel and the room was pleasant, clean, comfortable and ideal for my trip. I would stay at this hotel again.

Reviewed April 09, 2010

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8.7
Excellent
Natalie from Australia
Solo traveler
Double Room
Stayed 1 night in November 2015

Perfect for my quick stay”

The room was very well appointed and a good size, the staff were very pleasant.

I arrived late and left very early so was unable to experience the dining facilities. The rooms were very clean, nice decor and well appointed. The bed was comfortable. Approximately 5-7 minutes easy walk from Waterloo station. I got a good last minute deal on the room so was happy with the price.

Reviewed December 06, 2015

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8.3
Excellent
ANIRUT from Thailand
Business traveler
Double Room
Stayed 4 nights in January 2013

Good Clean and Modern hotel”

Good location near Waterloo

We have stay for 4 nights. The hotel is located near Waterloo station which is an intersection of 3 subways line including Jubilee line which connected to Excel London. The hotel is nice&clean. Some of Receptionist are from Asian countries including Thai. We got quite a good advice from her for sightseeing in London, thanks.

Reviewed February 13, 2013

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10.0
Exceptional
Samantha from United Kingdom
Business traveler
Double for Single Use
Stayed 1 night in September 2016

Nice hotel”

I will stay here again next business trip into London. Easy walk from Waterloo station, very well presented rooms, nice views also . Staff friendly.

Reviewed October 01, 2016

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9.3
Exceptional
HUANG from Taiwan
Couple
Double for Single Use
Stayed 1 night in August 2014

I will go back again when I visit London”

Clean room, good location, and new hotel

I just stayed one night in the hotel. It is new and clean. It is close to Waterloo and Elephant and Castle so it is very convenient! I didn't eat in the hotel so I can't comment on food.

Reviewed August 18, 2014

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9.6
Exceptional
Edward from United Kingdom
Business traveler
Double for Single Use
Stayed 2 nights in January 2018

Surprised to find this!”

Staying this side of Waterloo station used to be restricted - was very pleased to have found this, great staff and for my needs the perfect location and extremely comfortable hotel - view from the Sky Bar was cool as well!

Reviewed February 19, 2018

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Dear Edward, Thank you very much for choosing H10 London Waterloo hotel and for your feedback. We appreciate your good remarks pertaining our guest room and we are pleased to hear you found our location close to the station so convenient.It makes us really happy to know our team delivered you a excellent service and that you were able to enjoy our lovely views. We are looking forward to welcome you back. Kind regards, Amanda Montenegro Assistant Front Office Manager

Responded March 09, 2018
H10 London Waterloo Hotel
8.3
Excellent
Adnan from Saudi Arabia
Solo traveler
Double Room
Stayed 3 nights in January 2013

Very nice Hotel .. it is highly recommended ”

Price is good , Hotel is new

Pros: - The price is very good compared with the quality . - 10 min walk to waterloo station . - modern style hotel . cons : - The room little bit small but this is standard in London.

Reviewed January 30, 2013

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