"I really enjoyed staying here, everything I could want was here."
Location rating score
420 meters to public transportation
Free Wi-Fi in all rooms!
|Value for money||8.2|
|Distance to city center||1. Km|
|Nearest airport||London City Airport (LCY)|
|Distance to airport||10.8 km|
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
If you're looking for an easy way to get around London with private transportation, the hotel can arrange both taxis or car rental.
H10 London Waterloo Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.
"10mins from Waterloo Station Room is good and clean."
February 27, 2018
"So impressed Amazing breakfast, with great coffee."
August 18, 2019
"Excellent location staff very friendly and polite"
August 26, 2019
As London's unique luxury hotel, H10 London Waterloo Hotel blends top-class English service with an ideal location. Located within walking distance are the Waterloo tube station, the Houses of Parliament, and Westminster Abbey. The hotel offers 177 bedrooms, each of which showcases comfortable and modern decor. Guests are recommended to sample the food at the in-house restaurant, Three O Two, as it features delectable fare in an ultra-modern setting. For business travelers, the four meeting rooms can be conformed to meet your needs, and of course, free Wi-Fi is available throughout. The Deluxe rooms are equipped with 40'' SMART TV.
"We dined in the restaurant one night and had a pleasant meal..."
August 4, 2019
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Must use an extra bed
Extra beds may be requested directly from the property; additional charges may apply
Guests 13 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
H10 London Waterloo Hotel
Waterloo and Southwark
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Great location, modern hotel!!”
We enjoyed our stay at H10 Waterloo. Only a 5 min walk to Waterloo station and within walking distance to a lot of attractions. The hotel was very clean and fresh. We were given water bottles daily and chocolates. The roof top bar was very nice and relaxing. We dined in the restaurant one night and had a pleasant meal. Overall an enjoyable stay, great value for the price.
Dear Thomas, First of all, than you for your feedback following your recent stay at H10 London Waterloo hotel. We are delighted to hear that you enjoyed your stay with us and that the location, cleanliness and amenities were up to your expectations. Also we are glad you enjoyed our Sky Bar and dinner at our restaurant. Thank you for choosing us, we look forward to have you back in the near future. Kind regards, Gina Alpe Front Office Supervisor
Great location and terrific rooms”
We stayed at H10 for 5 nights and were amazed at what we got for what seemed to be a small fee. The breakfast was incredible, their offerings were sublime, the service was incredible and it's all included in the price of the room. London was the last leg of a European tour for us and I'm glad we chose H10. The gym was small, but what you can grow accustomed to in a 4 star. The spa area was a little strange, the sauna had to be activated by staff, but there was no signage to advise of this. We set off an alarm, twice, in an attempt to turn it on (don't pull the red cord in the corner of the gym of the red button in the sauna) We dined at the restaurant the night we arrived, the food was good, but quite costly and not of the quality that we expected, nonetheless, the servings were ample and the staff servile. The location is good too, it's walking distance from two tube stations (Waterloo and Lambeth North) about 20 minutes walk to the Big Ben, 30 to Buckingham Palace and 40 to Hyde Park. Of you enjoy the late nightlife, it took us about 25 minutes to walk home from the Vauxhall clubbing district.
GREAT LARGE ROOMS. CONVENIENT LOCATION.”
Value for A london city centre hotel i would say. Large Rooms. Large Bathrooms. Free- Wifi in room. Location near Waterloo tube. About 7 mins walk. Walking Distance to london eye and all other attractions. Walkable to Trafalgar sq and chinatown. Great Restaurants nearby, including the famous burgers and lobsters. Walk to reduce the transportation costs.
good location + wifi + breakfast but small room”
h10 london hotel is about 10 min walk from waterloo station along the waterloo rd, easily accessible. the hotel provides good quality breakfast. the design is trendy and friendly but room is small. i upgraded with additional 20 pounds/day to a deluxe room on higher floor but still small. impressed with the free wifi speed. staff are friendly.
Functional clean hotel. Small rooms. Good location”
There was a queue to check in. Eventually got a key. Took three elevator visits to the room to get the electronic key to work. They showed me the wrong room. I booked double they gave me twin. Gave me a new key to the top floor with a double. That key did not work either and had to go to reception again. Eventually got in and like all hotels the room is way smaller that the pics and the view was not the same as the web pics. Then room service guy knocked on the door to stock the mini bar that was already stocked. Then five people arrived from maintenance that did not need to be done and they left. But after all that bad service planning and bad luck, overall I have to say I was happy for the price and given the proximity to Waterloo I would definitely stay again for a short trip. Just hope for better luck in the check in process.
Comfortable, Friendly, Great location”
We did enjoyed our stays in H10 hotel. Best customer service you can get from hotel. Room size is just nice for two person and with all accessories that you need, inclusive of Nespresso machine. Maybe a few improvements can be done to make our stay better: 1. Hanger/spot for soups and shampoos during shower, but you can still put it at the end of the bath tub. Not a major issue. 2. More clothes hanger knobs in toilet to hang changing clothes, but can you still lay the clothes somewhere else. Not a major issue. 3. If you are not a deep sleeper, then request for higher floor. London police/ambulance are active even during midnight and the sirens can be heard clearly. During check-in, we were being told that the booking does not includes breakfast although we did booked for it and paid for it. But the front desk worker is so nice to help us clarify with Agoda, and proven that it was Agoda booking system failure. The staff did helped to revert the correct booking (breakfast paid during Agoda booking). During check-out, the breakfast issue did surfaced again, but it was settled within 2 minutes. The staffs are basically very helpful and friendly. I am still waiting to see my credit card bills, whether the breakfast charges will be credited. I would definitely return to H10 for my next London visit.
The stay was fantastic. Very close to Waterloo tube station and also close enough to walk (10-15 min) to all the major tourist attractions in London. The room was clean and very comfortable, and the staff were fantastic form check-in to check-out and always willing to help with a smile. Will definitely stay here again!
Stayed here for the London marathon and really pleased with my choice of hotel. Perfect location, just a couple of mins walk to Waterloo station, close to bars and restaurants. Hotel itself very nice - modern and new - well maintained. Room spotless, quite small, but everything that I needed was there and didnt really need any bigger at the end of the day. The staff were welcoming and friendly, didnt have breakfast - seemed a bit too expensive. Overall, would recommend the hotel if you want somewhere clean, modern, and in a good location. The only negative really was that it is on quite a busy road so it can be qutie noisey.
Great location but very small rooms”
I stayed in this hotel with my mom for two days before Olympics started. It is located pretty close to the Waterloo Station and it takes approximately 10 mins to walk from the hotel to the station. There is a bus stop outside the hotel with many buses travelling to and from the city area of London. The reception staff is nice and friendly, and whenever you need any help, they would quickly respond to your needs. I stayed on the lower floor facing the main road, but traffic is never heavy and you wouldn't hear much noises. However, the room is rather small and the washroom is separated with a semiclosed glass door only. If you're only staying for a short time and you would like to visit the touristic spots, its a good place to stay. Overall, I'm contented with the service and I would choose the same place if I am to visit London again.
modern hotel in a good location”
Bright, modern hotel with comfortable well equipped rooms, and very pleasant staff who have clearly been trained to provide a high level of customer satisfaction. Great restaurant with first class food and drink options, both at breakfast and dinner. The choice of food at the breakfast buffet is something to behold! Good location, 5 - 10 minutes walk from Waterloo station and the South Bank.
Dear Howard, Thank you very much for taking your time to review our H10 London Waterloo hotel. We are glad to hear that your enjoyed your stay with us and our rooms and location met your expectations. We are thrilled that you had a good experience at our restaurant, both with dinner and breakfast. Receiving the highest score possible make us very proud. We are very glad that we were able to meet your expectations in all categories and truly hope to welcome you soon again. Kind regards, Gina Alpe Front Office Supervisor
Efficient Staff, good rooms for fairly central location”
Well-equipped rooms and decent decor, coupled with a very convenient location near Waterloo/busses made for a good stay overall. Front desk staff very efficient and pleasant to deal with. Could use an extra wall outlet by the bed (both sides would have helped) for phone charging, etc. Bed was a little soft/worn, but otherwise comfortable. Take care when exiting the shower - slippery.
Dear Nicholas, We are most humbled by your encouraging feedback and we thank you for choosing H10 London Waterloo as your preferred choice of hotel when in London. We are very glad to hear that you found our location convenient to the station and that you liked how well-equipped our rooms are. The whole team is also pleased to receive such a positive feedback for the customer service they have provided. As part of H10 Group, we always strive to maintain high standards of excellence for all of our guest and it is rewarding to know that we have put this into practice. Rest assured that all your comments are taken on board to further improve our guest satisfaction. Once again, thank you for your feedback and it is in our hope to welcome your return in the near future! Kind regards, Sharmaine Concepcion Assistant Front Office Manager
excellent location - staff - breakfast”
short walk from waterloo. managed to check in early. staff friendly. room clean and nice touches like apple docking station and umbrellas. fab views sound proof very good even located in busy road. sauna and fitness room very clean and robes and bottled water provided. breakfast very very good. check out easy. free computers in reception. secure left luggage facility available. on bus route bars and places to eat near by. cant wait to go back
Nice hotel close to Waterloo station.”
two-day business trip to london for meetings. i chose the hotel for its proximity to waterloo station, as i was taking the train in the morning of day two. the hotel fit my needs perfectly.
Clean and comfortable”
I stayed at the H10 Waterloo Hotel after coming across it on the Agoda website. It was it the right location for my business trip and was around the right price. It is a new hotel and the room was pleasant, clean, comfortable and ideal for my trip. I would stay at this hotel again.
Perfect for my quick stay”
I arrived late and left very early so was unable to experience the dining facilities. The rooms were very clean, nice decor and well appointed. The bed was comfortable. Approximately 5-7 minutes easy walk from Waterloo station. I got a good last minute deal on the room so was happy with the price.
Good Clean and Modern hotel”
We have stay for 4 nights. The hotel is located near Waterloo station which is an intersection of 3 subways line including Jubilee line which connected to Excel London. The hotel is nice&clean. Some of Receptionist are from Asian countries including Thai. We got quite a good advice from her for sightseeing in London, thanks.
I will stay here again next business trip into London. Easy walk from Waterloo station, very well presented rooms, nice views also . Staff friendly.
I will go back again when I visit London”
I just stayed one night in the hotel. It is new and clean. It is close to Waterloo and Elephant and Castle so it is very convenient! I didn't eat in the hotel so I can't comment on food.
Surprised to find this!”
Staying this side of Waterloo station used to be restricted - was very pleased to have found this, great staff and for my needs the perfect location and extremely comfortable hotel - view from the Sky Bar was cool as well!
Dear Edward, Thank you very much for choosing H10 London Waterloo hotel and for your feedback. We appreciate your good remarks pertaining our guest room and we are pleased to hear you found our location close to the station so convenient.It makes us really happy to know our team delivered you a excellent service and that you were able to enjoy our lovely views. We are looking forward to welcome you back. Kind regards, Amanda Montenegro Assistant Front Office Manager
Very nice Hotel .. it is highly recommended ”
Pros: - The price is very good compared with the quality . - 10 min walk to waterloo station . - modern style hotel . cons : - The room little bit small but this is standard in London.