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H10 London Waterloo Hotel

"I really enjoyed staying here, everything I could want was here."

Parvin - June 19, 2019
Deluxe Double H10 London Waterloo Hotel
Lobby H10 London Waterloo Hotel
Lobby H10 London Waterloo Hotel
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H10 London Waterloo Hotel

284 to 302 Waterloo Road, Waterloo and Southwark, London, United Kingdom, SE1 8RQ - See map
Free Wi-Fi
See map
Popular landmarks
Diversity Garden 220 m
Laughing Gravy 260 m
Cambian Churchill 320 m
Siobhan Davies Studios 320 m
Imperial War Museums 380 m
German Kraft Brewery 380 m
Lambeth North Tube Station 420 m
The Old Vic 440 m
Ian Allan 450 m
Elliott's Row Pocket Park 450 m
Nearby landmarks
London Eye 1.05 km
Big Ben 1.3 km
National Gallery 1.91 km
Tower Bridge 2.25 km
Tower of London 2.32 km
Buckingham Palace 2.5 km
The British Museum 2.7 km
Madame Tussauds London 4.31 km
V&A - Victoria and Albert Museum 4.6 km
Natural History Museum 4.87 km
8.3

Excellent

Location rating score

Inside city center
  • 420 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Blackout curtains

Cheaper than 98% of all properties in London in the last 24 hoursCompared to 13,490 London properties at Agoda for various dates
Value for money8.2
Distance to city center1. Km
Location rating8.3
Nearest airportLondon City Airport (LCY)
Distance to airport10.8 km

Rooms available at H10 London Waterloo Hotel

Excellent
Room comfort & quality
8.1
Double Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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Double for Single Use
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  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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Deluxe Double
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed or 2 single be...
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Double Room - City View
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 double bed or 2 single be...
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Deluxe Single
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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City View Double Bed
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 double bed or 2 single be...
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Triple Room
...
  • Room size: 19 m²/205 ft²
  • 1 double bed and 1 single b...
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Double Standard Room
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    2 BEDS SEA VIEW
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      Double Room with City View - Non-refundable - Half board included
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        Frequently asked questions

        What time is check-in and check-out at H10 London Waterloo Hotel?

        Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to H10 London Waterloo Hotel?

        If you're looking for an easy way to get around London with private transportation, the hotel can arrange both taxis or car rental.

        What is the smoking policy at H10 London Waterloo Hotel?

        H10 London Waterloo Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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        What people love about H10 London Waterloo Hotel

        • 8.0
          Very good
          Cleanliness

          "10mins from Waterloo Station Room is good and clean."

          Wasin

          |

          February 27, 2018

        • 10.0
          Exceptional
          Breakfast

          "So impressed Amazing breakfast, with great coffee."

          Carol

          |

          August 18, 2019

        • 10.0
          Exceptional
          Staff 

          "Excellent location staff very friendly and polite"

          Dawn

          |

          August 26, 2019

        Property ranking|Compared to 13,490 London properties
        See all rankings
        Room comfort score
        8.1/10
        Value for money score
        8.2/10
        Cleanliness score
        8.8/10
        Cheapest price score
        Better than
        99
        %
        of London properties
        Better than
        98
        %
        of London properties
        Better than
        98
        %
        of London properties
        Better than
        98
        %
        of London properties
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        Overall rating:
        8.5
        Excellent
        1,668 reviews
        Cleanliness
        8.8
        Facilities
        8.1
        Location
        8.3
        Read all reviews >
        What travelers say they love:
        Cocktails and tapas in the sky bar were absolutely incredibl...
        Amy from United Kingdom
        Couple
        More about H10 London Waterloo Hotel

        More about H10 London Waterloo Hotel

        As London's unique luxury hotel, H10 London Waterloo Hotel blends top-class English service with an ideal location. Located within walking distance are the Waterloo tube station, the Houses of Parliament, and Westminster Abbey. The hotel offers 177 bedrooms, each of which showcases comfortable and modern decor. Guests are recommended to sample the food at the in-house restaurant, Three O Two, as it features delectable fare in an ultra-modern setting. For business travelers, the four meeting rooms can be conformed to meet your needs, and of course, free Wi-Fi is available throughout. The Deluxe rooms are equipped with 40'' SMART TV.

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        Most talked about facilities

        Housekeeping
        34 mentions
        Breakfast
        21 mentions
        Internet
        7 mentions
        View
        4 mentions

        What they offer

        10.0
        Exceptional

        "We dined in the restaurant one night and had a pleasant meal..."

        Thomas

        |

        August 4, 2019

        View all reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Food and dining

        Breakfast options

        Full English/Irish

        Restaurants on site

        Circus Bar
        No additional information available
        Waterloo Sky Bar
        No additional information available
        Three O Two
        No additional information available

        Nearby restaurants

        British cuisine
        British cuisine
        Castle Fish Bar
        190 m British, Fast food, Seafood
        The Capitol
        190 m British
        Masters Superfish
        210 m British, Seafood
        European cuisine
        European cuisine
        Three O Two at H10 London Waterloo
        50 m European, Gluten Free, Mediterranean
        Auberge - Waterloo
        630 m European, French
        Nandos Southwark Arches
        710 m European, Portuguese
        Asian cuisine
        Asian cuisine
        Shaheen Tandoori Restaurant
        140 m Asian, Halal, Indian
        Hikari Sushi
        430 m Asian, Chinese, Japanese
        Cafe Ishaq
        440 m Asian, Balti, Indian

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

        Show less

        Some helpful facts

        Show less

        Reviews of H10 London Waterloo Hotel from real guests

        Overall rating
        8.5
        Excellent
        From 1668 reviews
        8.8Cleanliness
        8.7Room comfort and quality
        8.7Service
        Agoda Reviews (420)Booking.com Reviews (1236)
        Rating via Agoda8.3
        /
        10
        Cleanliness8.8
        Facilities8.1
        Location8.3
        Room comfort and quality8.1
        Service8.3
        Value for money8.2
        High score for London
        Rating
        9+ Exceptional (76)
        8-9 Excellent (56)
        7-8 Very Good (88)
        6-7 Good (34)
        <6 Below Expectation (23)
        Time of the year
        Mar - May (95)
        Jun - Aug (61)
        Sep - Nov (52)
        Dec - Feb (69)
        All guests (420)
        All room types
        All languages

        Show reviews that mention 

        Showing 277 verified guest comments
        12345
        10.0
        Exceptional
        Thomas from New Zealand
        Couple
        Deluxe Double
        Stayed 6 nights in July 2019

        Great location, modern hotel!!”

        We enjoyed our stay at H10 Waterloo. Only a 5 min walk to Waterloo station and within walking distance to a lot of attractions. The hotel was very clean and fresh. We were given water bottles daily and chocolates. The roof top bar was very nice and relaxing. We dined in the restaurant one night and had a pleasant meal. Overall an enjoyable stay, great value for the price.

        Reviewed August 05, 2019

        Dear Thomas, First of all, than you for your feedback following your recent stay at H10 London Waterloo hotel. We are delighted to hear that you enjoyed your stay with us and that the location, cleanliness and amenities were up to your expectations. Also we are glad you enjoyed our Sky Bar and dinner at our restaurant. Thank you for choosing us, we look forward to have you back in the near future. Kind regards, Gina Alpe Front Office Supervisor

        Responded August 05, 2019
        H10 London Waterloo Hotel
        8.0
        Excellent
        Dean from Australia
        Couple
        Double Room
        Stayed 5 nights in December 2012

        Great location and terrific rooms”

        Amazing breakfast, modern look, very nice room

        We stayed at H10 for 5 nights and were amazed at what we got for what seemed to be a small fee. The breakfast was incredible, their offerings were sublime, the service was incredible and it's all included in the price of the room. London was the last leg of a European tour for us and I'm glad we chose H10. The gym was small, but what you can grow accustomed to in a 4 star. The spa area was a little strange, the sauna had to be activated by staff, but there was no signage to advise of this. We set off an alarm, twice, in an attempt to turn it on (don't pull the red cord in the corner of the gym of the red button in the sauna) We dined at the restaurant the night we arrived, the food was good, but quite costly and not of the quality that we expected, nonetheless, the servings were ample and the staff servile. The location is good too, it's walking distance from two tube stations (Waterloo and Lambeth North) about 20 minutes walk to the Big Ben, 30 to Buckingham Palace and 40 to Hyde Park. Of you enjoy the late nightlife, it took us about 25 minutes to walk home from the Vauxhall clubbing district.

        Reviewed December 29, 2012
        9.0
        Exceptional
        Joyce from Singapore
        Group
        Stayed 3 nights in August 2013

        GREAT LARGE ROOMS. CONVENIENT LOCATION.”

        Location. Bathrooms. Value.

        Value for A london city centre hotel i would say. Large Rooms. Large Bathrooms. Free- Wifi in room. Location near Waterloo tube. About 7 mins walk. Walking Distance to london eye and all other attractions. Walkable to Trafalgar sq and chinatown. Great Restaurants nearby, including the famous burgers and lobsters. Walk to reduce the transportation costs.

        Reviewed August 22, 2013
        8.0
        Excellent
        ChongLiang from Taiwan
        Couple
        Stayed 6 nights in January 2012

        good location + wifi + breakfast but small room”

        free and good wifi, trendy design, good breakfast!

        h10 london hotel is about 10 min walk from waterloo station along the waterloo rd, easily accessible. the hotel provides good quality breakfast. the design is trendy and friendly but room is small. i upgraded with additional 20 pounds/day to a deluxe room on higher floor but still small. impressed with the free wifi speed. staff are friendly.

        Reviewed February 03, 2012
        9.0
        Exceptional
        nicholas from Australia
        Solo traveler
        Double Room - City View
        Stayed 1 night in January 2013

        Functional clean hotel. Small rooms. Good location”

        proximity to waterloo trains

        There was a queue to check in. Eventually got a key. Took three elevator visits to the room to get the electronic key to work. They showed me the wrong room. I booked double they gave me twin. Gave me a new key to the top floor with a double. That key did not work either and had to go to reception again. Eventually got in and like all hotels the room is way smaller that the pics and the view was not the same as the web pics. Then room service guy knocked on the door to stock the mini bar that was already stocked. Then five people arrived from maintenance that did not need to be done and they left. But after all that bad service planning and bad luck, overall I have to say I was happy for the price and given the proximity to Waterloo I would definitely stay again for a short trip. Just hope for better luck in the check in process.

        Reviewed January 23, 2013
        8.3
        Excellent
        Hui from Malaysia
        Couple
        Double Room
        Stayed 3 nights in April 2014

        Comfortable, Friendly, Great location”

        Friendly and helpful staffs, great access to public transports, nice room design.

        We did enjoyed our stays in H10 hotel. Best customer service you can get from hotel. Room size is just nice for two person and with all accessories that you need, inclusive of Nespresso machine. Maybe a few improvements can be done to make our stay better: 1. Hanger/spot for soups and shampoos during shower, but you can still put it at the end of the bath tub. Not a major issue. 2. More clothes hanger knobs in toilet to hang changing clothes, but can you still lay the clothes somewhere else. Not a major issue. 3. If you are not a deep sleeper, then request for higher floor. London police/ambulance are active even during midnight and the sirens can be heard clearly. During check-in, we were being told that the booking does not includes breakfast although we did booked for it and paid for it. But the front desk worker is so nice to help us clarify with Agoda, and proven that it was Agoda booking system failure. The staff did helped to revert the correct booking (breakfast paid during Agoda booking). During check-out, the breakfast issue did surfaced again, but it was settled within 2 minutes. The staffs are basically very helpful and friendly. I am still waiting to see my credit card bills, whether the breakfast charges will be credited. I would definitely return to H10 for my next London visit.

        Reviewed May 04, 2014
        9.3
        Exceptional
        Daniel from Australia
        Couple
        Double Room - City View
        Stayed 4 nights in January 2015

        SurprisehHoliday stay”

        Location, Staff service and Room

        The stay was fantastic. Very close to Waterloo tube station and also close enough to walk (10-15 min) to all the major tourist attractions in London. The room was clean and very comfortable, and the staff were fantastic form check-in to check-out and always willing to help with a smile. Will definitely stay here again!

        Reviewed January 17, 2015
        8.3
        Excellent
        jessica from United Kingdom
        Couple
        Double Room
        Stayed 2 nights in April 2010

        Great stay”

        New, nice bathroom with underfloor heating, modern style, friendly and helpful staff, great location just 5 mins walk to Waterloo station.
        Room, although comfortable, was very small and facing the main road so quite noisey.

        Stayed here for the London marathon and really pleased with my choice of hotel. Perfect location, just a couple of mins walk to Waterloo station, close to bars and restaurants. Hotel itself very nice - modern and new - well maintained. Room spotless, quite small, but everything that I needed was there and didnt really need any bigger at the end of the day. The staff were welcoming and friendly, didnt have breakfast - seemed a bit too expensive. Overall, would recommend the hotel if you want somewhere clean, modern, and in a good location. The only negative really was that it is on quite a busy road so it can be qutie noisey.

        Reviewed May 06, 2010
        8.0
        Excellent
        Vivian from Hong Kong
        Family with teens
        Stayed 2 nights in July 2012

        Great location but very small rooms”

        Great location

        I stayed in this hotel with my mom for two days before Olympics started. It is located pretty close to the Waterloo Station and it takes approximately 10 mins to walk from the hotel to the station. There is a bus stop outside the hotel with many buses travelling to and from the city area of London. The reception staff is nice and friendly, and whenever you need any help, they would quickly respond to your needs. I stayed on the lower floor facing the main road, but traffic is never heavy and you wouldn't hear much noises. However, the room is rather small and the washroom is separated with a semiclosed glass door only. If you're only staying for a short time and you would like to visit the touristic spots, its a good place to stay. Overall, I'm contented with the service and I would choose the same place if I am to visit London again.

        Reviewed August 06, 2012
        10.0
        Exceptional
        Howard from United Kingdom
        Couple
        Double Room
        Stayed 1 night in May 2019

        modern hotel in a good location”

        Bright, modern hotel with comfortable well equipped rooms, and very pleasant staff who have clearly been trained to provide a high level of customer satisfaction. Great restaurant with first class food and drink options, both at breakfast and dinner. The choice of food at the breakfast buffet is something to behold! Good location, 5 - 10 minutes walk from Waterloo station and the South Bank.

        Reviewed May 08, 2019

        Dear Howard, Thank you very much for taking your time to review our H10 London Waterloo hotel. We are glad to hear that your enjoyed your stay with us and our rooms and location met your expectations. We are thrilled that you had a good experience at our restaurant, both with dinner and breakfast. Receiving the highest score possible make us very proud. We are very glad that we were able to meet your expectations in all categories and truly hope to welcome you soon again. Kind regards, Gina Alpe Front Office Supervisor

        Responded May 09, 2019
        H10 London Waterloo Hotel
        8.8
        Excellent
        Nicholas from Singapore
        Couple
        Deluxe Double
        Stayed 2 nights in March 2019

        Efficient Staff, good rooms for fairly central location”

        Well-equipped rooms and decent decor, coupled with a very convenient location near Waterloo/busses made for a good stay overall. Front desk staff very efficient and pleasant to deal with. Could use an extra wall outlet by the bed (both sides would have helped) for phone charging, etc. Bed was a little soft/worn, but otherwise comfortable. Take care when exiting the shower - slippery.

        Reviewed March 18, 2019

        Dear Nicholas, We are most humbled by your encouraging feedback and we thank you for choosing H10 London Waterloo as your preferred choice of hotel when in London. We are very glad to hear that you found our location convenient to the station and that you liked how well-equipped our rooms are. The whole team is also pleased to receive such a positive feedback for the customer service they have provided. As part of H10 Group, we always strive to maintain high standards of excellence for all of our guest and it is rewarding to know that we have put this into practice. Rest assured that all your comments are taken on board to further improve our guest satisfaction. Once again, thank you for your feedback and it is in our hope to welcome your return in the near future! Kind regards, Sharmaine Concepcion Assistant Front Office Manager

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        H10 London Waterloo Hotel
        10.0
        Exceptional
        kathryn from United Kingdom
        Couple
        Double Room
        Stayed 1 night in March 2012

        excellent location - staff - breakfast”

        modern design friendly staff choice as breakfast endless

        short walk from waterloo. managed to check in early. staff friendly. room clean and nice touches like apple docking station and umbrellas. fab views sound proof very good even located in busy road. sauna and fitness room very clean and robes and bottled water provided. breakfast very very good. check out easy. free computers in reception. secure left luggage facility available. on bus route bars and places to eat near by. cant wait to go back

        Reviewed March 09, 2012
        9.7
        Exceptional
        Mikal from Norway
        Business traveler
        Double Room
        Stayed 1 night in February 2012

        Nice hotel close to Waterloo station.”

        Good location, great breakfast, and reasonably priced.

        two-day business trip to london for meetings. i chose the hotel for its proximity to waterloo station, as i was taking the train in the morning of day two. the hotel fit my needs perfectly.

        Reviewed April 17, 2012
        8.0
        Excellent
        Jen from United Kingdom
        Business traveler
        Double Room
        Stayed 1 night in March 2010

        Clean and comfortable”

        Clean, comfortable and quiet. Perfect for a nights business stay.
        Price on room service, location not near many restaurants

        I stayed at the H10 Waterloo Hotel after coming across it on the Agoda website. It was it the right location for my business trip and was around the right price. It is a new hotel and the room was pleasant, clean, comfortable and ideal for my trip. I would stay at this hotel again.

        Reviewed April 09, 2010
        8.7
        Excellent
        Natalie from Australia
        Solo traveler
        Double Room
        Stayed 1 night in November 2015

        Perfect for my quick stay”

        The room was very well appointed and a good size, the staff were very pleasant.

        I arrived late and left very early so was unable to experience the dining facilities. The rooms were very clean, nice decor and well appointed. The bed was comfortable. Approximately 5-7 minutes easy walk from Waterloo station. I got a good last minute deal on the room so was happy with the price.

        Reviewed December 06, 2015
        8.3
        Excellent
        ANIRUT from Thailand
        Business traveler
        Double Room
        Stayed 4 nights in January 2013

        Good Clean and Modern hotel”

        Good location near Waterloo

        We have stay for 4 nights. The hotel is located near Waterloo station which is an intersection of 3 subways line including Jubilee line which connected to Excel London. The hotel is nice&clean. Some of Receptionist are from Asian countries including Thai. We got quite a good advice from her for sightseeing in London, thanks.

        Reviewed February 13, 2013
        10.0
        Exceptional
        Samantha from United Kingdom
        Business traveler
        Double for Single Use
        Stayed 1 night in September 2016

        Nice hotel”

        I will stay here again next business trip into London. Easy walk from Waterloo station, very well presented rooms, nice views also . Staff friendly.

        Reviewed October 01, 2016
        9.3
        Exceptional
        HUANG from Taiwan
        Couple
        Double for Single Use
        Stayed 1 night in August 2014

        I will go back again when I visit London”

        Clean room, good location, and new hotel

        I just stayed one night in the hotel. It is new and clean. It is close to Waterloo and Elephant and Castle so it is very convenient! I didn't eat in the hotel so I can't comment on food.

        Reviewed August 18, 2014
        9.6
        Exceptional
        Edward from United Kingdom
        Business traveler
        Double for Single Use
        Stayed 2 nights in January 2018

        Surprised to find this!”

        Staying this side of Waterloo station used to be restricted - was very pleased to have found this, great staff and for my needs the perfect location and extremely comfortable hotel - view from the Sky Bar was cool as well!

        Reviewed February 19, 2018

        Dear Edward, Thank you very much for choosing H10 London Waterloo hotel and for your feedback. We appreciate your good remarks pertaining our guest room and we are pleased to hear you found our location close to the station so convenient.It makes us really happy to know our team delivered you a excellent service and that you were able to enjoy our lovely views. We are looking forward to welcome you back. Kind regards, Amanda Montenegro Assistant Front Office Manager

        Responded March 09, 2018
        H10 London Waterloo Hotel
        8.3
        Excellent
        Adnan from Saudi Arabia
        Solo traveler
        Double Room
        Stayed 3 nights in January 2013

        Very nice Hotel .. it is highly recommended ”

        Price is good , Hotel is new

        Pros: - The price is very good compared with the quality . - 10 min walk to waterloo station . - modern style hotel . cons : - The room little bit small but this is standard in London.

        Reviewed January 30, 2013
        12345
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