Check-in is from 03:00 AM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The homestay offers luggage storage to guests for before check-in and after check-out.

海島屋 is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the homestay know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at 海島屋 also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the homestay. For those who wish to drive their own cars, 海島屋 has a car park that's close to the homestay. Parking is free for guests. If you're looking for an easy way to get around Matsu Island with private transportation, the homestay can arrange car rental for you.

海島屋 does not permit smoking in any of its rooms or indoor areas.