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Hotel SUI Kyoto Kiyomizu

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

423 Suzaku-cho, Higashiyama, Kyoto, Japan, 605-0901

Highlights

Location

And its location made navigating Kyoto super easy.
Great Breakfast

Breakfast was to die for and made out of the local produce.
Great food & dining

A good variety of quality Japanese style food.
Rated highly by Business travelers

One of my fav. hotel for my business trip.

Great Host

Facilities

Free Wi-Fi

Front desk [24-hour]

Restaurants

Bar

Shuttle service

Family room

Luggage storage

Breakfast

About us

Experience Hotel SUI Kyoto Kiyomizu, ideal for two travelers seeking authentic matcha tea ceremonies and a traditional hearth. Located near Kiyomizu-dera Temple, the hotel blends contemporary design with historical charm. After exploring, unwind in cozy complimentary pyjamas for a comfortable retreat. Situated in the peaceful Higashiyama district, this accommodation offers easy access to beautiful temples, charming streets, and rich culture. Enjoy fine dining at the on-site restaurant and crafted drinks at the stylish bar. Rooms are air-conditioned and come with complimentary Wi-Fi, with some featuring stunning city or river views. Historic Gion and the bustling Nishiki Market are within walking distance, while premier shopping at Kyoto Station Building is just 1.4 kilometers away, making it an ideal base for exploration. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

42 travelers have booked today.

Service 9.1
Cleanliness 8.9
Value for money 8.8
Location 8.7

Based on 7,742 verified reviews

Service

9.1

Cleanliness

8.9

Value for money

8.8

Location

8.7

Facilities

8.6

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Nearest transportation options

Kiyomizu Gojo Train Station is within 0.09 km

Kyoto Shichijo Train Station is within 0.68 km

See map

8.7Excellent

Location rating score

Excellent location - 100 meters from city center
Exceptional for walking
More details on walking
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There are 86 places in walking distance!

Walkable places
Gojo Ohashi Bridge
70 m
Gojo Ohashi Bridge Monument
190 m
Tomita Workshop
250 m
Chikukodo
340 m
Ikai Tsuboya Kobo
340 m
Popular landmarks
Sanjusangendo Temple
830 m
Gion
1.2 km
Nishiki Market Shopping District
1.2 km
Kyoto Station Building
1.4 km
Kiyomizu-dera Temple
1.5 km
Closest landmarks
Nintendo Original Building
450 m
Hokoji Temple
450 m
Rokuharamitsuji Temple
460 m
Maica
470 m
Saifukuji Temple
490 m

Good to know

Value for money8.8
Location rating8.7
Nearest airportOsaka International Airport (ITM)
Distance to airport38.1 km

Rooms available at Hotel SUI Kyoto Kiyomizu

Suite [Non-smoking] Separate Unit Bath Type [With View]
...
  • Room size: 37 m²/398 ft²
  • 1 sofa bed and 1 single bed...
  • 1 sofa bed and 1 single bed...
Enter dates to see prices
View Twin Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Suite
...
  • Room size: 37 m²/398 ft²
  • Outdoor view
  • 2 single beds & 2 sofa beds
Enter dates to see prices
Double Room
...
  • Room size: 17 m²/183 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
Twin Deluxe
...
  • Room size: 25 m²/269 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Universal Twin Room
...
  • Room size: 34 m²/366 ft²
  • 2 semi double beds
  • 2 semi double beds
Enter dates to see prices
Suite Twin
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 semi double beds and 2 si...
Enter dates to see prices
Suite *Has modular bath
...
  • Room size: 37 m²/398 ft²
  • River view
  • 2 single beds and 2 semi do...
Enter dates to see prices
Economy Twin Room
...
  • Room size: 17 m²/183 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Premium Valley View Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Hotel SUI Kyoto Kiyomizu features non-water sport and outdoor activities such as bicycle rental for you to sweat it out.

While staying at Hotel SUI Kyoto Kiyomizu, enjoy your morning or evening stroll at nearby park which include Shosei-en Garden, Rock'n Plaza, and Maruyama Park.

Verified past guests that have stayed at Hotel SUI Kyoto Kiyomizu had an average nightly stay of 2 nights at this property.

Hotel SUI Kyoto Kiyomizu's most popular month where verified guests have stayed the most is in January.

Hotel SUI Kyoto Kiyomizu accepts up to 7, with payment card options including UnionPay, Visa, Cash, and MasterCard.

Verified guests that stayed at Hotel SUI Kyoto Kiyomizu have given this property a rating of 9.098 for its outstanding service as the major highlight for their stay.

Past families with young children that have stayed at this property have given Hotel SUI Kyoto Kiyomizu an average rating of 8.4. You can look up more complete customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

Past local travelers that have stayed at this property have given Hotel SUI Kyoto Kiyomizu an average rating of 8.9. You can look up on more descriptive customer ratings, and feedback for this property down in the review section.

The nearest train, metro, or bus station is Kiyomizu Gojo Train Station, 93.65 m away from Hotel SUI Kyoto Kiyomizu.

Hotel SUI Kyoto Kiyomizu’s local neighborhood is Higashiyama which comprises of popular restaurants such as Sugarhill Kyoto, Men-ya Inoichi, and Tempura Endo Yasaka (North).

The nearest airport to Hotel SUI Kyoto Kiyomizu is Osaka International Airport, 38.0 km away.

More about Hotel SUI Kyoto Kiyomizu

More about Hotel SUI Kyoto Kiyomizu

Experience Elegance and Comfort at Hotel SUI Kyoto Kiyomizu

Nestled in the heart of Kyoto, Japan, Hotel SUI Kyoto Kiyomizu offers a sophisticated retreat for travelers seeking both modern amenities and traditional charm. Built in 2019, this stylish 4-star hotel boasts 150 thoughtfully designed rooms that provide a perfect blend of comfort and contemporary elegance. Whether you're exploring the historic Kiyomizu area or relaxing after a day of sightseeing, the hotel’s inviting atmosphere ensures a memorable stay. Guests can check in from 3:00 PM and enjoy a peaceful morning departure until 11:00 AM, making it convenient to plan your Kyoto adventures. Please note that the hotel does not accommodate children free of charge, and additional charges may apply for younger guests. Experience the perfect combination of Japanese hospitality and modern convenience at Hotel SUI Kyoto Kiyomizu, your ideal base for discovering Kyoto’s timeless beauty.

Relax and Unwind at Hotel SUI Kyoto Kiyomizu's Entertainment Spaces

Discover a welcoming environment at Hotel SUI Kyoto Kiyomizu, where guests can relax and socialize in the inviting shared lounge and TV area. Whether you're looking to unwind after a day of exploring Kyoto's historic sites or enjoy a cozy evening with fellow travelers, this communal space offers a comfortable setting to connect and relax. The stylish ambiance and thoughtful design create the perfect backdrop for casual conversations or quiet moments of leisure. For those seeking a more vibrant experience, the hotel features a sophisticated bar where guests can indulge in a selection of refreshing drinks and expertly crafted cocktails. The bar provides an ideal spot to unwind, share stories, or simply enjoy a peaceful evening in a lively yet intimate atmosphere. With these entertainment facilities, Hotel SUI Kyoto Kiyomizu ensures that your stay is not only comfortable but also filled with opportunities for relaxation and social enjoyment.

Convenience Facilities at Hotel SUI Kyoto Kiyomizu

Hotel SUI Kyoto Kiyomizu offers a range of thoughtful amenities designed to make your stay seamless and comfortable. Guests can enjoy the convenience of free Wi-Fi available in all rooms, ensuring you stay connected whether for work or leisure. For added convenience, the hotel provides a laundry service and access to a laundromat, making it easy to refresh your wardrobe during your trip. To enhance your experience, the hotel features a designated smoking area for those who wish to smoke outdoors. Guests can also utilize the luggage storage service to keep their belongings secure before check-in or after check-out. Additionally, a vending machine is available on-site for quick snacks and beverages, providing easy access to refreshments whenever needed. With these facilities, Hotel SUI Kyoto Kiyomizu ensures a hassle-free and enjoyable stay in the heart of Kyoto.

Convenient Shuttle Service for Easy Exploration

Hotel SUI Kyoto Kiyomizu offers a complimentary shuttle service designed to make your stay seamless and stress-free. Guests can enjoy the convenience of regular shuttle runs to key local attractions and transportation hubs, allowing you to explore Kyoto with ease. Whether you're heading to nearby cultural sites or venturing further into the city, this service ensures quick and comfortable transfers, saving you time and effort. The shuttle's punctuality and reliability make it an excellent choice for travelers looking to maximize their sightseeing experience while enjoying the comfort of the hotel.

Comfort and Convenience at Hotel SUI Kyoto Kiyomizu

Experience a relaxing stay with our thoughtfully equipped rooms at Hotel SUI Kyoto Kiyomizu. Each room features modern air conditioning to ensure your comfort regardless of the season, along with blackout curtains that provide a restful environment for a good night's sleep. For your convenience, a hair dryer and a television are readily available, allowing you to unwind and enjoy your favorite shows after a day of exploring Kyoto. Start your mornings with a fresh cup of coffee or tea using the in-room coffee/tea maker, and keep your beverages and snacks cool in the refrigerator. Our well-appointed bathrooms include essential toiletries, ensuring you have everything you need for a comfortable and convenient stay. Whether you're here for business or leisure, these amenities are designed to enhance your experience and make your time at Hotel SUI Kyoto Kiyomizu truly memorable.

Exquisite Dining Experience at Hotel SUI Kyoto Kiyomizu

Hotel SUI Kyoto Kiyomizu offers a delightful culinary experience with its on-site restaurant, where guests can indulge in a variety of delicious Japanese and international dishes. The restaurant’s elegant ambiance creates the perfect setting for a memorable meal, whether you're enjoying a casual lunch or a special dinner. The attentive staff and thoughtfully curated menu ensure that every dining experience is both satisfying and enjoyable.

Comfortable and Diverse Room Options at Hotel SUI Kyoto Kiyomizu

Hotel SUI Kyoto Kiyomizu offers a variety of thoughtfully designed rooms to suit every traveler's needs. Guests can choose from cozy Double Rooms, spacious Deluxe Twin City Views, or elegant Suite Twins, each providing a comfortable retreat after exploring the historic city. For those traveling with family or friends, the Economy Twin Rooms, Guest Twin Rooms, and Universal Twin Rooms provide ample space and flexibility, while the Premium Valley View Room offers breathtaking vistas alongside a restful ambiance. Whether you prefer a compact, functional space or a more luxurious setting, the hotel’s diverse room options ensure a perfect fit for your stay. Booking your room through Agoda guarantees you the best prices available, making your trip more affordable and stress-free. With a seamless booking process, you can secure your preferred room type effortlessly, allowing you to focus on enjoying your time in Kyoto. Take advantage of Agoda’s reliable service and exclusive deals to make your stay at Hotel SUI Kyoto Kiyomizu both enjoyable and economical.

Discover the Charm of Higashiyama in Kyoto

Nestled in the historic heart of Kyoto, Higashiyama is a captivating district that beautifully blends traditional Japanese culture with timeless scenic beauty. Wander through narrow, winding streets lined with beautifully preserved machiya (traditional wooden townhouses), quaint shops, and cozy tea houses, offering a glimpse into Kyoto’s rich heritage. The area is renowned for its stunning architecture, vibrant festivals, and the serene atmosphere that invites visitors to step back in time.

Seamless Journey from Kyoto's Airports to Hotel SUI Kyoto Kiyomizu

Traveling from the nearest airports to Hotel SUI Kyoto Kiyomizu is a smooth and convenient experience, allowing you to start your Kyoto adventure without hassle. Kansai International Airport (KIX), the primary gateway for international travelers, is approximately a 75-minute train ride from Kyoto Station. From Kansai, you can take the JR Haruka Express directly to Kyoto Station, which offers a comfortable and efficient journey. Once you arrive at Kyoto Station, a short taxi ride or a scenic bus trip will bring you to the hotel nestled in the historic Higashiyama district. Alternatively, travelers arriving at Osaka's Kansai or Itami Airport can opt for a combination of train and bus options, with the journey taking around 2 to 2.5 hours, depending on connections. Both airports are well-connected to Kyoto via frequent train services, making your transfer straightforward and stress-free.

Nearby Landmarks and Attractions around Hotel SUI Kyoto Kiyomizu

Situated in the historic heart of Kyoto, Hotel SUI Kyoto Kiyomizu offers convenient access to serene cultural sites and educational landmarks. Just a short distance away, Enko-ji provides a tranquil retreat with its beautiful Zen gardens and traditional architecture, perfect for visitors seeking peace and reflection amidst nature. Additionally, the Kyoto Institute of Technology adds a touch of academic vibrancy to the area, making it an ideal location for those interested in Japan’s innovative craftsmanship and technological advancements. These nearby landmarks enrich your stay with a blend of spiritual serenity and scholarly inspiration, offering a well-rounded Kyoto experience.

Convenient Access to Kyoto’s Public Transport Network from Hotel SUI Kyoto Kiyomizu

Situated near Kino Station, Hotel SUI Kyoto Kiyomizu offers guests an exceptional gateway to explore Kyoto with ease. Kino Station provides direct access to various train lines, making it simple to reach iconic attractions such as Kiyomizu-dera Temple, Gion District, and Nishiki Market. Whether you're traveling for sightseeing, shopping, or cultural experiences, the station’s strategic location ensures you’re well-connected to the heart of Kyoto.

Affordable Luxury: Hotel SUI Kyoto Kiyomizu Offers Exceptional Value in Kyoto

Hotel SUI Kyoto Kiyomizu provides an inviting retreat with room rates ranging from $101 to $150 per night, making it an attractive choice for travelers seeking comfort without overspending. Compared to the average hotel price in Kyoto, which falls between $201 and $250, this hotel offers a significant cost advantage, allowing guests to enjoy premium amenities and a prime location at a more accessible price point. Situated in the heart of Kyoto, Hotel SUI Kyoto Kiyomizu combines affordability with quality, ensuring a memorable stay for both leisure and business travelers. Its competitive pricing not only makes it a budget-friendly option but also highlights its value among the city's many accommodations, giving guests the opportunity to experience the rich culture and history of Kyoto without breaking the bank.

Exceptional Customer Satisfaction at Hotel SUI Kyoto Kiyomizu

Guests consistently praise Hotel SUI Kyoto Kiyomizu for its outstanding overall experience, reflected in its impressive 8.8 rating. Visitors appreciate the excellent value offered, making it an attractive choice for travelers seeking quality without compromise. The hotel’s facilities receive high marks for their modernity and comfort, ensuring a relaxing and convenient stay for all guests. Notably, the impeccable cleanliness standards maintained throughout the property contribute significantly to guest satisfaction, creating a welcoming and hygienic environment. The hotel’s prime location in Kyoto adds to its appeal, providing easy access to the city’s famous sights and cultural treasures. Guests also commend the attentive and professional staff, whose warm and efficient service enhances every aspect of their stay. Overall, Hotel SUI Kyoto Kiyomizu stands out as a top-rated accommodation that combines excellent amenities, superb cleanliness, and a friendly atmosphere, making it a highly recommended choice for travelers exploring Kyoto.

Show less

Amenities and facilities

Excellent8.6

Facilities

Languages spoken
  • English
  • Japanese
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Karaoke
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Asian breakfast
  • Bar
  • Breakfast [buffet]
  • Buffet in restaurant
  • Happy hour
  • Restaurant breakfast
  • Restaurants
  • Snack bar
  • Vending machine
  • Western breakfast
Services and conveniences
  • Air conditioning in public area
  • Currency exchange
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • On-site event hosting
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Couple's room
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Bicycle parking
  • Shuttle service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • In-room safe box
  • Non-smoking
  • Refrigerator
  • Shower
  • Slippers

Location

423 Suzaku-cho, Higashiyama, Kyoto, Japan, 605-0901

Excellent8.7

Location

Airports
  • Osaka International Airport (ITM)
    38.1 km
  • Kobe Airport (UKB)
    63.4 km
Public transportation
  • Kiyomizu Gojo Train Station
    90 m
  • Kyoto Shichijo Train Station
    680 m
Hospital or clinic
  • Matsui Pharmacy
    850 m
Shopping
  • Kyoto Station Building
    1.4 km
Convenience store
  • Lawson
    740 m
Cash withdrawal
  • ATM
    380 m

What's nearby

Popular landmarks
  • Sanjusangendo Temple
    830 m
  • Gion
    1.2 km
  • Nishiki Market Shopping District
    1.2 km
  • Kyoto Station Building
    1.4 km
  • Kiyomizu-dera Temple
    1.5 km
  • Nijō Castle
    2.6 km
  • Fushimi Inari-taisha Shrine
    3.2 km
  • Ginkakuji Temple
    4.4 km
  • Kinkakuji Temple
    6.1 km
  • Arashiyama Monkey Park
    8.9 km
Nearby landmarks
  • Gojo Ohashi Bridge
    70 m
  • Kiyomizu Gojo Train Station
    90 m
  • Gojo Ohashi Bridge Monument
    190 m
  • Tomita Workshop
    250 m
  • Chikukodo
    340 m
  • Ikai Tsuboya Kobo
    340 m
  • Tokodo
    380 m
  • Kanshundo East Store
    410 m
  • Ichihime Shrine
    410 m
  • Mimizuka
    440 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-0 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 1 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • 【Accommodation Tax】
    In accordance with the Kyoto City Accommodation Tax Ordinance, the following accommodation tax will be collected at the property for guests checking in on October 1, 2018.

    ・Accommodation charge of JPY19,999or less: JPY200 per person per night
    ・Accommodation charge from JPY20,000 to JPY49,999: JPY 500 per person per night
    ・Accommodation charge from JPY50,000 or more: JPY1,000 per person per night
  • About Room Cleaning During Multi-Night Stays
    The hotel does not provide room cleaning during consecutive stays.
    Thank you for your understanding.
  • As of 1 March 2026, changed local tax regulations require guests to pay accommodation tax at updated rates, which will be collected separately by the property during the check-in process. The tax is determined by the room rate and is charged per person, per night, as follows: 

    【Accommodation tax through 28 February 2026】  
    For room rates less than JPY 20,000: JPY 200   
    For room rates from JPY 20,000 to less than JPY 50,000: JPY 500   
    For room rates of JPY 50,000 or more: JPY 1,000  

    【Accommodation tax from 1 March 2026, onwards】  
    For room rates less than JPY 6,000: JPY 200   
    For room rates from JPY 6,000 to less than JPY 20,000: JPY 400  
    For room rates from JPY 20,000 to less than JPY 50,000: JPY 1,000   
    For room rates from JPY 50,000 to less than JPY 100,000: JPY 4,000 
    For room rates of JPY 100,000 or more: JPY 10,000   

    For the purposes of the accommodation tax, the term “accommodation fee” will refer to the room-only rate, excluding any meal charges and consumption tax.  
    Please settle the payment at the hotel upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Check-out from05:00
  • Check-in until05:00
Extras
  • Daily Internet/Wi-Fi fee0 JPY
  • Breakfast charge (unless included in room price)2500 JPY
The property
  • Year property opened2019
  • Number of floors7
  • Room voltage110
  • Number of rooms 150
  • Non-smoking rooms/floorsyes

Property announcements

The name of this property will be changing to Hotel SUI Kyoto Kiyomizu as of April 12, 2025.

About Kyoto City Accommodation Tax

Kyoto City charges an accommodation tax for all guests staying in the city.
This tax will be collected when you check in.
It is not included in the price shown on booking websites.
Please check the Kyoto City website for more details.

Old System (until February 28, 2026)
Less than JPY 20,000: JPY 200
JPY 20,000– JPY 49,999: JPY 500
JPY 50,000 or more: JPY 1,000
JPY New System (from March 1, 2026)
Less than JPY 6,000: JPY 200
JPY 6,000 – JPY 19,999: JPY 400
JPY 20,000 – JPY 49,999: JPY 1,000
JPY 50,000 – JPY 99,999: JPY 4,000
JPY 100,000 or more: JPY 10,000
The “room rate” means only the room and service charge, not including meals or tax.

Lawson, FamilyMart, and 7-Eleven are all within a 1-minute walk.

Reviews of Hotel SUI Kyoto Kiyomizu from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.6

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.2
  • 8.8
  • 8.0
  • 10
  • 10
  • 10
  • 10
  • 8.0
  • 9.6
  • 10

Most recent

  • Service score 9.1 out of 10 and is a high score in Kyoto
    Service9.1
  • Cleanliness score 8.9 out of 10
    Cleanliness8.9
  • Value for money score 8.8 out of 10 and is a high score in Kyoto
    Value for money8.8
  • Location score 8.7 out of 10 and is a high score in Kyoto
    Location8.7
  • Facilities score 8.6 out of 10
    Facilities8.6
High score for Kyoto

Rating

9+ Exceptional (1,272)
8-9 Excellent (332)
7-8 Very Good (287)
6-7 Good (98)
<6 Below Expectation (147)

Review summary

Powered by OpenAI

The hotel has received multiple reviews mentioning the helpful and friendly staff, making guests feel welcomed. Many guests find the location to be perfect for sightseeing with great proximity to attractions. The rooms are both clean and quiet, with a few reviews mentioning the spacious and luxurious nature of the accommodations. Additionally, the hotel is conveniently located near the train station, making it easy to get around the city.

Helpful and friendly staff, limited English-speaking staff reported by some guests.

Did you find this review summary helpful?

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Location

Mentioned in 484 reviews
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91% Positive
sentiment-negative-indicator
8% Unfavourable

Service

Mentioned in 472 reviews
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87% Positive
sentiment-negative-indicator
12% Unfavourable

Cleanliness

Mentioned in 360 reviews
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71% Positive
sentiment-negative-indicator
28% Unfavourable

Room size

Mentioned in 188 reviews
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74% Positive
sentiment-negative-indicator
25% Unfavourable

Breakfast

Mentioned in 179 reviews
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85% Positive
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14% Unfavourable

Value for money

Mentioned in 128 reviews
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92% Positive
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7% Unfavourable

Room comfort

Mentioned in 120 reviews
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86% Positive
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13% Unfavourable

Shower

Mentioned in 106 reviews
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66% Positive
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33% Unfavourable

Check in

Mentioned in 79 reviews
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62% Positive
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37% Unfavourable
Showing 2,136 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    LIM from Singapore
    Couple
    View Twin Room
    Stayed 2 nights in April 2025

    “Comfortable stay at Hotel SUI”

    Hi Hotel SUI Kyoto Kiyomizu, we had a pleasant stay at your hotel from 18 to 20 APR. Beautiful lobby and great service staff. We were attended to by Asei who had assisted with our navigating a dinner reservation website, when we were having trouble. He also offered to call up the reservation spots to assist us. Our interaction with him made our stay sweeter as a result! There were multiple activities for the guests, including enjoying mochi in the evening & welcome matcha. We managed to attend a traditional dance provided in the lounge. Though we enjoyed the dance immensely, we felt the guests who arrived were rude, intrusive & disrespectful to the dancers. These guests were loud, obnoxious & nauseating. They were talking, eating, moving about during the performance, & unable to sit still to enjoy the dance. If we may suggest, perhaps the hotel could rearrange the chairs so they are spaced out so people wouldn't talk or make so much noise when moving about. And if the entry/exit to the seating area could be through the back instead of at the front, so guests would not walk on the tatami mat laid out during the performance. In terms of the room, there was a good amount of space for two persons (two large luggages). The beds were comfortable and the shower facilities were strong. We also found the location of the hotel to be a great boon, and were thankful to set off each day to the attractions, and reach home promptly too. Some minor setbacks we found: - The change of the name from HOTEL ABEST GRANDE KYOTO KIYOMIZU to Hotel SUI Kyoto Kiyomizu was unannounced through email or message, leading to confusion when we were navigating. Further, the Google Maps name is ホテルSUI京都清水, and not Hotel SUI Kyoto Kiyomizu. When "Hotel SUI Kyoto" is typed into Google Maps, this hotel does not come up automatically. - For luggage transfer, we needed to procure the services from the 7-eleven at postal code 612612. They only offer storage space between 6AM-9PM, as we learned after heading over with our luggages at 10PM. - The air conditioning in the room was weak. Hence for the nights we resorted to opening the windows for some time to let in the cold spring air. - On first entering the toilets, I could detect some odor. All in all, would definitely recommend friends and family stay at Hotel SUI Kyoto Kiyomizu in future if the Google Maps naming issue is resolved. I am confident the hotel will offer a similarly pleasant stay in the future.

    Reviewed May 16, 2025

    Thank you for selecting us out of the many possible places here. We are sincerely relieved to read that you were satisfied with your stay at our hotel. Although we have received fewer complaints since we called for improved manners, we have been repeatedly inconvenienced by those who misunderstood or were not mindful of the situation, and we sincerely apologize again for this. We will not give up, but will do our best to improve and adjust the areas that we have received feedback from our guests so that as many guests as possible can enjoy a comfortable stay and be satisfied with their stay the next time they come back to our hotel. We will do our best to make your stay as comfortable and satisfying as possible. We wish you good health and happiness and look forward to seeing you again. HOTEL SUI Kyoto Kiyomizu front staff Miura.

    Responded May 24, 2025
    Hotel SUI Kyoto Kiyomizu
  2. 8.4
    Excellent
    Eric from Hong Kong SAR, China
    Solo traveler
    Single Room
    Stayed 3 nights in February 2026

    “Lovely hotel with great value for money ”

    It was my first time visiting Kyoto and I chose this hotel to stay for 3 nights. Overall it was a lovely stay and I will definitely return if I visit Kyoto again. Staff was friendly and they will go through the room inclusions and hotel activities upon checkin, e.g. complimentary workshop, happy hour with complimentary free flow beer, supper time with complimentary mini udon, etc. Although I didn’t have the chance to enjoy much of it due to my own plans, it was definitely worthy for travellers who plan to spend most of the time at the hotel or surrounding areas. Breakfast was included for my booking and I had seen great reviews about its quality. Perhaps I was over expecting, it seems just fair in my opinion, but again it was good value for money. The Japanese curry definitely worth trying by the way. The hotel offers free transportation service from Hotel to Kyoto main station daily morning, but do check with front desk on the availability if you wish to enjoy the service. Unfortunately this service was not available on my checkout day due to heavy snow the night prior. Nonetheless it was a thoughtful service add-on. (It will take approx 20-25 mins walk from the hotel to the station) I stayed in a room with twin bed (just a personal preference); the room was clean and they provide you pretty much all the amenities that you need. It was simply a comfy room and nothing much I can comment on. Just a friendly note that they will NOT provide daily housekeeping service. I was fine with that but just for someone to take note in case this matters. Thanks again to all the staff!

    Reviewed February 20, 2026

    Thank you very much for choosing to stay with us for your first visit to Kyoto and for sharing such a detailed and thoughtful review. We are truly delighted to hear that you had a lovely stay and that you would consider returning on your next trip to Kyoto. Your kind words about our friendly staff and the check-in explanation of our room inclusions and hotel activities mean a great deal to us. We are glad you found our complimentary workshop, happy hour with free-flow beer, and supper mini udon to be worthwhile offerings, even though your schedule did not allow you to enjoy them fully this time. Thank you as well for your honest feedback regarding breakfast. We appreciate your balanced comments and are pleased to know you found it to be good value for money. We are especially happy that you enjoyed the Japanese curry — it is indeed one of our recommended dishes. We also appreciate your understanding regarding the complimentary morning shuttle service to Kyoto Station. Unfortunately,

    Responded February 22, 2026
    Hotel SUI Kyoto Kiyomizu
  3. 8.8
    Excellent
    Nelson from South Korea
    Couple
    Double Room
    Stayed 1 night in October 2025

    “Decent stay”

    Girlfriend and I stayed for one night due to our schedule but overall it was a comfortable experience. However, the bathroom emitted a sewer smell which was very unpleasant, but we stayed for one night so dealt with it. The room had some dust in corners, a bit of the wallpaper under the mirror above the sink was coming off prior to is entering. The sink was also separated from the toilet and shower room (both of these were in the same room and separated by a door) rather it was next to the entrance where you would remove your shoes - weird to me but I got used to it. The staff were amazingly helpful and kind. Being able to use to dining area when it’s not in use was great because we didn’t want our room smelling like food. The best thing was the free shuttle ride to Kyoto Station. Keep in mind that the last shuttle to Kyoto Station is at 11am I believe. Location was good too being next to the Kamo River, a couple konbini across the street, a small super market across the bridge, and right next to the Keihan Main Line. Overall good for a short stay but not sure about long extended stays more than a few days.

    Reviewed October 12, 2025

    Thank you very much for choosing our hotel on this occasion. We are truly delighted to receive your kind words of praise. We sincerely apologize for any inconvenience or discomfort caused by our facilities. We will promptly address these issues and look forward to welcoming you back.

    Responded October 12, 2025
    Hotel SUI Kyoto Kiyomizu
  4. 9.6
    Exceptional
    Sana from Cambodia
    Couple
    Economy Twin Room
    Stayed 4 nights in June 2025

    “Exceptional”

    My pregnant wife and I stayed here for four nights in mid-June, and overall, it was a solid choice. The biggest advantage? Location. Just a 5-minute walk from Kiyomizu-Gojō Station, with a FamilyMart, Lawson, and Fresco (all 24-hour operated)—super convenient for snacks, drinks, and essentials. The room, while compact, was clean and functional for our needs. Since we were out most of the day, the size wasn’t an issue. The only hiccup was the Wi-Fi being unreliable on the 3rd floor (fine on laptops but spotty on phones). If strong mobile internet is a must, consider this in your decision. Helpful Tips for Future Guests From Kyoto Station: Take the Nara Line to Tofukuji, then transfer to the Keihan Main Line—this avoids long walks. Airport Transfer Option: The hotel offers a shuttle to Kyoto Station starting at 8 AM, where you can catch a direct bus to Kansai Airport (KIX)—useful if you have early flights. Final Thoughts A practical, well-located hotel ideal for travelers who prioritize location. Would stay again, especially for short trips where easy transit access matters most.

    Reviewed June 23, 2025

    Thank you very much for choosing to stay with us and for taking the time to share such a thoughtful and detailed review. We are especially pleased to hear that our location was convenient for you and your wife during your stay. Being close to Kiyomizu-Gojo Station and 24-hour stores like FamilyMart, Lawson, and Fresco is indeed one of our strengths, and we’re glad it made your trip more comfortable. We appreciate your comments regarding the room cleanliness and functionality. We also sincerely apologize for the inconvenience caused by the unstable Wi-Fi on the third floor. Your feedback is valuable, and we will look into improving the connection stability for all devices. Thank you as well for sharing helpful travel tips for future guests—it’s always nice to see our guests supporting each other with useful advice. We hope you had a pleasant and memorable time in Kyoto, and we look forward to welcoming you both again in the future. Wishing you and your growing family all the best. Warm

    Responded June 24, 2025
    Hotel SUI Kyoto Kiyomizu
  5. 10.0
    Exceptional
    M.F. from Japan
    Group
    Economy Twin Room
    Stayed 2 nights in January 2026

    “We enjoyed staying at Hotel SUI Kyoto Kiyomizu”

    My wife and I stayed at the Hotel SUI Kyoto Kiyomizu for two nights in January of 2026. Her elderly parents also traveled with us and stayed in a room next door. We were very happy staying at the Hotel SUI Kyoto Kiyomizu for many reasons: 1) the hotel is conveniently located very near a station on the Keihan train line, 2) the staff were very friendly and helpful, 3) the breakfast was delicious with a good selection, 4) the rooms were slightly larger than other hotel rooms in Japan, 5) the free shuttle service to Kyoto Station, 6) the variety of unique services and activities, 7) clean rooms and facilities, 8) a very decent rate for the weekend, plus 9) numerous little things that contributed to an enjoyable stay. It's not a luxurious place, but very comfortable and good value. We highly recommend staying at the Hotel SUI Kyoto Kiyomizu.

    Reviewed January 21, 2026

    Thank you very much for choosing Hotel SUI Kyoto Kiyomizu for your stay in January 2026. We would also like to express our sincere appreciation for taking the time to share such a warm and detailed review regarding your special trip with your wife and her elderly parents. We are truly honored to hear that you were satisfied with many aspects of your stay, including our location, staff service, breakfast, room size, complimentary shuttle service, and the variety of services and activities offered at the hotel. We were especially pleased to learn that your entire family was able to enjoy a comfortable and pleasant stay. We are also deeply grateful for your kind recommendation of our hotel. We will continue to value thoughtful hospitality and strive to provide an even more comfortable experience for all our guests. Should you have the opportunity to visit Kyoto again, we would be delighted to welcome you back. We sincerely look forward to welcoming you again in the future. Hotel SUI

    Responded January 22, 2026
    Hotel SUI Kyoto Kiyomizu
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