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Hacienda Del Caribe Hotel
King Room Hacienda Del Caribe Hotel
Exterior view Hacienda Del Caribe Hotel
Interior view Hacienda Del Caribe Hotel
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Hacienda Del Caribe Hotel

Calle 2 Norte Entre 5ta y 10ma Avenida, Playa del Carmen, Playa Del Carmen, Mexico, 77710 - See map
Free Wi-Fi
See map
Popular landmarks
Nuestra Senora del Carmen Catholic Church 120 m
Parque Los Fundadores 170 m
3D Museum of Wonders 380 m
Quinta Avenida 460 m
Playa Punta Esmeralda 3.8 km
Rio Secreto 7.4 km
Nearby landmarks
FARMACIA DERMATOLOGICA 50 m
Flea Market 50 m
Vida Verde Eco Market 60 m
ADO International Bus Station 70 m
Laundry Shop 90 m
Paris 100 m
Mexico 110 m
Pangea People 110 m
Artemanos 110 m
Nuestra Senora del Carmen Catholic Church 120 m

9.4

Exceptional

Location rating score

750 meters to the beach
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Workout and Leisure
Swimming pool [outdoor]
  • 80 meters to public transportation

  • Airport transfer

  • 750 meters to the beach

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Playa Del Carmen every 31 minutes on Agoda.com
Value for money8.8
Location rating9.4
Nearest airportCozumel International Airport (CZM)
Distance to airport19.6 km

Rooms available at Hacienda Del Caribe Hotel

Very good
Room comfort & quality
7.9
King Room
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed
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Room Selected at Check In
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 2 queen beds
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Queen Room with Two Queen Beds
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 2 queen beds
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Standard Room
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
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Superior King Room
...
  • Room size: 20 m²/215 ft²
  • 1 king bed
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Junior Suite
...
  • Balcony/terrace
  • Shower
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Double Room - Superior
...
  • Balcony/terrace
  • Shower
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Standard Room
...
  • Balcony/terrace
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Ocean View Apartment
...
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    Superior Casal
    ...
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      Frequently asked questions

      What time is check-in and check-out at Hacienda Del Caribe Hotel?

      Check-in is from 04:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Hacienda Del Caribe Hotel?

      Hacienda Del Caribe Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Hacienda Del Caribe Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. If you're looking for an easy way to get around Playa Del Carmen with private transportation, the hotel can arrange car rental for you.

      What is the smoking policy at Hacienda Del Caribe Hotel?

      Hacienda Del Caribe Hotel does permit smoking in some areas and is not 100% smoke-free.

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      Overall rating:

      8.5

      Excellent
      768 reviews
      Cleanliness
      8.6
      Facilities
      7.8
      Location
      9.4
      Read all reviews >
      More about Hacienda Del Caribe Hotel

      More about Hacienda Del Caribe Hotel

      Just 2 blocks from the beach, this Playa del Carmen hotel features an outdoor pool and tour services. Guest rooms boast rustic Mexican-style architecture. The decorations also include artwork and paintings that resemble the work of famous Diego Rivera. At Hacienda Del Caribe the rooms are spacious and will provide cable TV and telephone services. Each uniquely decorated room is furnished with Mexican art and a seating area. WiFi is available in the pool and lobby areas. Hacienda Del Caribe is located 5 minutes from the ferry dock and just steps from the 5th Avenue. The ruins of Tulum are less than 1 hours' drive away. Breakfast is available at a hotel located 984 feet away.

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      Most talked about facilities

      Swimming Pool

      4 mentions

      Internet

      2 mentions

      Housekeeping

      2 mentions

      Beach

      1 mention

      What they offer

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Food and dining

      Restaurants on site

      Mr Dog (Kids pay breakfast in case you want to include)
      Cuisine:American, International, Mexican
      Menu:Buffet

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Property announcements

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      Reviews of Hacienda Del Caribe Hotel from real guests

      Provided by verified guests of Agoda
      8.5
      /
      10
      Cleanliness8.6
      Facilities7.8
      Location9.4
      Room comfort and quality7.9
      Service8.7
      Value for money8.8
      High score for Playa Del Carmen
      Rating
      9+ Exceptional (8)
      8-9 Excellent (7)
      7-8 Very Good (4)
      6-7 Good (2)
      <6 Below Expectation (1)
      Time of the year
      Mar - May (6)
      Jun - Aug (8)
      Sep - Nov (1)
      Dec - Feb (7)
      Don't miss out!Users are booking a place in Playa Del Carmen every 31 minutes on Agoda.com
      All guests (28)
      All languages

      Show reviews that mention 

      Showing 22 verified guest comments
      12
      8.7
      Excellent
      Tanya from Canada
      Couple
      King Room
      Stayed 1 night in December 2014

      Playa del Carmen Charmer”

      location, value, staff

      We had a lovely 1 night stay at the Hacienda del Caribe. Our room was very spacious and clean with lots of Mexican charm! It was a great value, too, and the location is away from the party area so you can sleep at night in peace and quiet, but you can walk there in 5 minutes. The only negative is that the wifi didn't work from our 3rd floor room.

      Reviewed December 18, 2014

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      9.3
      Exceptional
      Antonio from Italy
      Couple
      Stayed 3 nights in March 2011

      Hacienda del caribe”

      Central and by the beach

      The Hotel is really central , close to playa del carme beach, clean and beautiful mexican styled furniture

      Reviewed March 12, 2011

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      10.0
      Exceptional
      Andrea from Canada
      Solo traveler
      Queen Room with Two Queen Beds
      Stayed 1 night in July 2019

      Not as noisy as everyone says!”

      Maybe it was because it was low season but I thought this place was great. Super quiet at night and I had a great sleep, it's right on the 5th and literally 2 min from the ADO bus stop and ferry terminal for Cozumel. Lots of great places to eat and do yoga nearby. Did a whale shark excursion with PHOCEA nearby. Other people mentioned live music at night but I didn't hear any at the hotel the night I stayed. The shower had good pressure and was clean and spacious. Lots of space within the room. I'd stay here again if I come back to Playa

      Reviewed July 18, 2019

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      9.0
      Exceptional
      Matthew from Australia
      Couple
      Stayed 1 night in June 2011

      Great location ”

      staff at front desk were really helpful and went out of their way!

      There was a mix up with our booking, but staff were very accomodating and made arrangements for us, upgraded the room for us, nice rooms but they were a bit musty, this went away after about 10 minutes of the aircon being on. Great location, close to 5th Ave and the Playa.

      Reviewed July 14, 2011

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      10.0
      Exceptional
      Djenana from New Zealand
      Group
      Stayed 1 night in December 2010

      Great Location, Great Hotel”

      Location, Staff

      Highly recommended boutique hotel in perfect location, just a few steps away from the Fifth Avenue. Shops, Cafes, Restaurants and the beach are all just a short walk from here. We stayed in a room on the ground floor, with 2 queen beds, a tv, bathroom and ceiling fan. Room was clean, staff were friendly and helpfull. Most of them spoke english. We were a young group of 3 there to celebrate New Years, but hotel had many young families staying there also. Even though the place was so close to all the attractions and clubs, it was still far enough to be peacefull and quiet at night. Definitely recommend this hotel

      Reviewed February 27, 2011

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      10.0
      Exceptional
      Christine from Australia
      Couple
      King Room
      Stayed 1 night in April 2017

      Beautiful”

      Lovely little hacienda, made great use of the pool, super close to everything yet very quiet

      Reviewed April 03, 2017

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      10.0
      Exceptional
      A. from New Zealand
      Solo traveler
      King Room
      Stayed 2 nights in August 2017

      The best stay in Mexico”

      This hotel provides huge rooms for the travellers. The hotel's design is great, a Mexican style one. In the middle of the hotel there is a small swimming pool where kids can enjoy swimming. This hotel is only a 2-3min walk to the beach and 1 min from the main shopping street. Staying here was the best choice for me during my stay in Mexico.

      Reviewed August 28, 2017

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      8.3
      Excellent
      Antonio from Italy
      Couple
      Stayed 4 nights in March 2011

      Perfect Location”

      2 min walk by the playa del Carmen beutiful sandy beach, and from the pedestrain areas

      The staff it's very friendly, the rooms are very clean. Hotel itself it's so pretty, Mexican forniture, i think all the room have 2 king side bed. Internet it's free in the lobby, doesn't really work in the room.

      Reviewed March 14, 2011

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      7.0
      Very good
      Jan from Czech Republic
      Couple
      Stayed 1 night in November 2010

      Clean hotel close to the beach and shopping street”

      Location, English speaking staff
      wifi was not available at the room, no breakfast in the hotel

      finally we stayed 4 nights in this hotel. we like the closeness to the bus terminal and to the main shopping street (one block) and to the beach (2 blocks). the hotel seems to be clean with english speaking staff. the location is quite, which could be changed due to the construction in the neighbourhood going on. unfortunately, wifi was not working in our room and there was no meal available in the hotel. they even have beach club zenzi where you can get a sunbet and a subumbrella for free, however you have to order drinks and meal (please we aware that try to miscalculated our bill probably on purpose!!!)in the hotel you are provided with beach towels. we would go there again.

      Reviewed December 13, 2010

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      8.7
      Excellent
      Jarkko from Finland
      Solo traveler
      Stayed 1 night in August 2011

      Nice hotel, good quiet location”

      Colorful interior, quiet location very close to everything

      nice inexpensive hotel between 5th and 10th avenue but quiet sideroad.

      Reviewed September 05, 2011

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      10.0
      Exceptional
      Alin from Switzerland
      Couple
      Standard Room
      Stayed 3 nights in December 2020

      Amazing stay, would definitely come back”

      I was here with my girlfriend as an anniversary visit and was definitely amazing. The staff was super nice and they really take care about Covid-19 precautions and customer happiness. Thank you very much and see you next time!

      Reviewed January 05, 2021

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      8.7
      Excellent
      Jarkko from Finland
      Business traveler
      Stayed 1 night in August 2011

      nice hotel in the very center of playadelcarmen”

      Excellent value

      colorfully decorated rooms, just 200m to ocean, nice patio with pool.

      Reviewed November 24, 2011

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      10.0
      Exceptional
      Christine from Australia
      Couple
      King Room
      Stayed 2 nights in April 2017

      Great pool”

      It was extremely hot when we arrived and the pool was a very welcome sight. The location is great, 2 minute walk to 5th avenue but quiet at night.

      Reviewed April 11, 2017

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      8.0
      Excellent
      Dennis from United States
      Couple
      Stayed 2 nights in February 2012

      NIce hotel, Very Convenient”

      Very clean room, air condition worked fine

      We stayed for two nights. Room was perfect, location was good and employees were willing to help when necessary.

      Reviewed February 19, 2012

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      4.3
      George from United States
      Solo traveler
      Stayed 6 nights in December 2011

      good location, but zero amenities”

      good location, near bus stop, ferry port, and main shopping strip

      The room itself is very quaint and traditional, without any redeeming features. The bed was not comfortable. I was constantly awoken by Mariachi bands playing directly outside the hotel. A security guard substituted a concierge in the evenings and night, and spoke no English. They advertise wireless connectivity, but I was never able to get online - the WiFi signal is horrible. They have no computer room, so this made connecting with other people impossible.

      Reviewed January 08, 2012

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      10.0
      Exceptional
      ESTEFANIA from Mexico
      Solo traveler
      DOUBLE (2 DOUBLE BEDS QUEEN SIZE) SUPERIOR
      Stayed 2 nights in March 2021

      Exceptional”

      Agradable, solo llegué a dormir y tenia todo lo que necesitaba tranquilidad y confort

      Reviewed March 29, 2021

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      8.7
      Excellent
      Michael from France
      Group
      Stayed 2 nights in August 2013

      Une station balnéaire plutot agréable !”

      Petite piscine / Bien situé dans la station / A 2 pas de la mer

      Première surprise : la piscine est toute petite, mais l'hotel se situe vraiment à 2 pas de la mer donc ce n'est pas très grave. Les chambres sont décorées de manière originale en revanche la salle de bain n'est pas très grande. Comme dans beaucoup d'hôtels au Mexique, si vous êtes 3 vous devrez partager 2 grands lits. Enfin le personnel a gentiment accepté (après avoir insisté tout de même) pour nous laisser faire le check-out à 13H au lieu de 12H (pour profiter un peu de la plage et la douche en partant).

      Reviewed August 20, 2013

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      6.7
      Good
      regis from France
      Couple
      Stayed 3 nights in March 2012

      Hôtel central mais bruyant”

      bien pour faire du shopping

      cet hôtel est central pour faire du shopping, dès la sortie de l'hôtel vous pouvez acheter des souvenirs. bien que la décoration soit jolie, nous avons hérité d'une chambre sombre. le personnel vous accueille avec un sourire commercial mais ne nous a pas donné la possibilité de choisir la chambre. vous devez aimer la musique techno qui démarre l'après midi jusqu'à 22h dans l'hôtel et qui ne s'arrête pas à la porte de la chambre. nos remarques n'y font rien. c'est sans doute appréciable quand on vient pour faire la fête et profiter de l'avenue de la consommation (la quinta).

      Reviewed March 19, 2012

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      7.7
      Very good
      Maria from Switzerland
      Couple
      Stayed 4 nights in June 2011

      Zentralgelegenes Hotel”

      Freundliches Personal und gute Lage

      Das Hotel ist ansprechend und die Zimmer gross. Gratis Wifi! Toll! Freundliches Personal, dass uns auch mit dem Parkplatz geholfen hat.

      Reviewed July 17, 2011

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      8.0
      Excellent
      Jasper from Netherlands
      Group
      Stayed 1 night in June 2011

      Mooi Hotel”

      Ligging, internet

      Een mooi hotel. De badkamer ziet er heel mooi uit. De kamers zijn groot en comfortabel. De bedden liggen erg lekker. Op de kanmers is airco en ze komen uit op een patio met een klein zwembad. Het hotel ligt op een paar minuten lopen van het strand en de belangrijkste winkel/ uitgaansstraten.

      Reviewed July 08, 2011

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      12
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