Hacienda Paradise By Xperience Hotels
Hacienda Paradise By Xperience Hotels
Hacienda Paradise By Xperience Hotels
Hacienda Paradise By Xperience Hotels
Hacienda Paradise By Xperience Hotels
Hacienda Paradise By Xperience Hotels
Hacienda Paradise By Xperience Hotels
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8.7

Excellent
/10
(35 reviews)See what guests said
Breakfast4
Housekeeping2
Car Park1
See map

9.3

Exceptional

Location rating score

Exceptional location
Parking
Available
Popular landmarks
Quinta Avenida 580 m
3D Museum of Wonders 650 m
Nuestra Senora del Carmen Catholic Church 1.1 km
Parque Los Fundadores 1.2 km
Playa Punta Esmeralda 2.8 km
Rio Secreto 8.0 km
Nearby landmarks
Playa Lingua del Caribe 60 m
Kava Kasa yoga studio 80 m
Riviera Art Gallery 80 m
Ambarte 140 m
Hiperbaric - International Clinic 180 m
Estacionamiento 210 m
Caminarte 210 m
Sweet and Toxic 250 m
Yulunga Arte en Tus Manos 250 m
Fernando Rodriguez 250 m
Free Wi-Fi

Hacienda Paradise By Xperience Hotels

10th Ave. between 20 and 22 St., Playa del Carmen, Playa Del Carmen, Mexico, 77710 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Quinta Avenida
Within 580 m of property
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Playa Del Carmen every 30 minutes on Agoda.com
Value for money8.6
Location rating9.3
Nearest airportCozumel International Airport (CZM)
Distance to airport19.8 km

Rooms available at Hacienda Paradise By Xperience Hotels

Excellent
Room comfort & quality
8.9
Deluxe King Suite
...
  • Room size: 35 m²/377 ft²
  • Courtyard view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Terrace Twin
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 2 queen beds
Enter dates to see prices
Terrace King
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 1 king bed
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Twin Room with Balcony
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 2 queen beds
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Double Room with Balcony
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 king bed
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Deluxe Suite Twin
...
  • Room size: 35 m²/377 ft²
  • Courtyard view
  • 2 queen beds
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
Master Suite
...
  • Room size: 63 m²/678 ft²
  • Shower
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Luxury Room
...
  • Room size: 29 m²/312 ft²
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hacienda Paradise By Xperience Hotels?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hacienda Paradise By Xperience Hotels?

Hacienda Paradise By Xperience Hotels is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 114 MXN. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hacienda Paradise By Xperience Hotels also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hacienda Paradise By Xperience Hotels has a car park right on site for maximum convenience. If you're looking for an easy way to get around Playa Del Carmen with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Hacienda Paradise By Xperience Hotels?

Start your mornings right, with the continental and buffet breakfast options offered at Hacienda Paradise By Xperience Hotels. Adults can enjoy breakfast offered with an additional charge of 156 MXN if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hacienda Paradise By Xperience Hotels?

Hacienda Paradise By Xperience Hotels features an on-site restaurant for your dining convenience.

What is the smoking policy at Hacienda Paradise By Xperience Hotels?

Hacienda Paradise By Xperience Hotels does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Hacienda Paradise By Xperience Hotels?

ADO International Bus Station is the closest train, metro, or bus station, about 1.0 km away from Hacienda Paradise By Xperience Hotels.

What restaurants are nearby Hacienda Paradise By Xperience Hotels?

Hacienda Paradise By Xperience Hotels is located in Playa del Carmen, famous for good restaurants such as McCarthys Irish Pub, Mayan Bistro and Kava Kasa - The Root to Happiness.

What popular shopping places are close to Hacienda Paradise By Xperience Hotels?

Hacienda Paradise By Xperience Hotels is located in Playa del Carmen area which features shopping places such as Galeria de Arte 5ta Avenida, Riviera Art Gallery and Ambarte.

What are popular attractions near Hacienda Paradise By Xperience Hotels?

Guests at Hacienda Paradise By Xperience Hotels can easily visit Nuestra Senora del Carmen Catholic Church, Quinta Avenida and 3D Museum of Wonders located in the Playa del Carmen area.

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Explore the neighborhood

Property ranking|Compared to 705 Playa Del Carmen properties
See all rankings
Room comfort score
8.9/10
Cheapest price score
Value for money score
8.6/10
Location score
9.3/10
Better than
99
%
of Playa Del Carmen properties
Better than
99
%
of Playa Del Carmen properties
Better than
98
%
of Playa Del Carmen properties
Better than
98
%
of Playa Del Carmen properties
Overall rating:

8.7

Excellent
35 reviews
Cleanliness
8.7
Facilities
7.8
Location
9.3
Read all reviews >
More about Hacienda Paradise By Xperience Hotels

More about Hacienda Paradise By Xperience Hotels

Hacienda Paradise By Xperience Hotels is located in the heart of the famous 5th Avenue, close to the beach, shopping, the best restaurants, and nightlife. This beautiful hacienda-styled boutique hotel features Wi-Fi and an outdoor pool surrounded by a tropical garden and furnished terrace. A flat-screen television, private shower with rainfall showerhead, organic amenities, toiletries, a hair dryer, air conditioning, safe deposit box, ceiling fan, and a complimentary bottle of water are provided in every spacious room at this hotel. A massage place is featured on-site, and bike rentals are available. There is the Nuestra Casa restaurant serving a delicious breakfasts that you can enjoy in a Caribbean atmosphere.

Show less
Amenities and facilities
Very good
Facilities

7.8

Most talked about facilities

Breakfast

6 mentions

Beach

3 mentions

Swimming Pool

2 mentions

Housekeeping

1 mention

Languages spoken

  • English
  • Italian
  • Romanian
  • Spanish

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden
  • Massage
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Grocery delivery
  • Restaurants
  • Room service

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Library
  • Luggage storage
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Cat-friendly
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [on-site]
  • Rental car
  • Shuttle service

Available in all rooms

  • Air conditioning
  • Closet
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mirror
  • Non-smoking
  • Private bathroom
  • Private entrance
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Trouser press
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
  • Buffet
Restaurants on site

Nuestra Casa

  • Cuisine: Local, Mexican
  • Menu: Buffet
Location
10th Ave. between 20 and 22 St., Playa del Carmen, Playa Del Carmen, Mexico, 77710
Exceptional
Location

9.3

Airports

  • Cozumel International Airport (CZM)
    19.8 km
  • Cancún International Airport (CUN)
    49.8 km

Public transportation

  • ADO International Bus Station
    1.1 km

Hospital or clinic

  • Hiperbaric - International Clinic
    180 m

Shopping

  • Galeria de Arte 5ta Avenida
    580 m

Convenience store

  • OXXO
    810 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Quinta Avenida
    580 m
  • 3D Museum of Wonders
    650 m
  • Nuestra Senora del Carmen Catholic Church
    1.1 km
  • Parque Los Fundadores
    1.2 km
  • Playa Punta Esmeralda
    2.8 km
  • Rio Secreto
    8.0 km

Nearby landmarks

  • Playa Lingua del Caribe
    60 m
  • Kava Kasa yoga studio
    80 m
  • Riviera Art Gallery
    80 m
  • Ambarte
    140 m
  • Hiperbaric - International Clinic
    180 m
  • Estacionamiento
    210 m
  • Caminarte
    210 m
  • Sweet and Toxic
    250 m
  • Yulunga Arte en Tus Manos
    250 m
  • Fernando Rodriguez
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee114 MXN
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)156 MXN
  • Daily Internet/Wi-Fi fee0 usd

The property

  • Number of floors2
  • Number of restaurants1
  • Number of rooms 33
  • Room voltage110
  • Year property opened2004
  • Most recent renovation2004

Reviews of Hacienda Paradise By Xperience Hotels from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.7
Facilities7.8
Location9.3
Room comfort and quality8.9
Service9.0
Value for money8.6
High score for Playa Del Carmen
Rating
9+ Exceptional (12)
8-9 Excellent (7)
7-8 Very Good (4)
6-7 Good (1)
<6 Below Expectation (2)
Time of the year
Mar - May (6)
Jun - Aug (7)
Sep - Nov (3)
Dec - Feb (10)
Don't miss out!Users are booking a place in Playa Del Carmen every 30 minutes on Agoda.com
All guests (35)
All languages

Show reviews that mention 

Showing 26 verified guest comments
12
10.0
Exceptional
Eriko from Japan
Couple
Stayed 2 nights in April 2010

Great Value!”

Location(5min from beach), very friendly staffs, great breakfast, quiet room, great value!
toilet not flushing(but was fixed right away)

I really enjoyed staying at Hotel Hacienda Paradise in Playa del Carmen. It takes about 5min taxi from the bus stop. It faces a big road, but once you close the hotel door, it is very quiet inside the room, so it was no problem. It is not located on the beach coast, but it was only 5-10min from the hotel to the very nice beach. It was only 3 min walk from the street full of great restaurants. The hotel staff will give you the list of nice restaurants. Hotel staffs were very friendly. They arranged our visit to Xcaret(it was amazing too) and taxi to there. I was also amazed at the breakfast. It was so delicious! For those who are on low budget but like nice stay at Playa del Carmen, this is the place for you!

Reviewed May 12, 2010

See room deals

9.6
Exceptional
Alma from United Kingdom
Solo traveler
Stayed 14 nights in February 2016

Wonderful staff”

I stayed at Hacienda Paradise for two weeks and everyone - at reception, in the restaurant and in the cleaning and maintenance department - was so friendly and helpful that I was really sad to leave. They seemed to have adopted me and I was greeted by "Hello Senorita Alma' every morning. It was one of the best hotel stays I have ever had and I am 77 years old and have travelled all round the world.

Reviewed February 23, 2016

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8.7
Excellent
Anne from Netherlands
Group
Stayed 2 nights in January 2011

Nice, friendly hotel set away from the beach”

Good breakfast, nice beds, love-love-love the shower!

We had a good few days at Hacienda Paradise. Staff were very friendly. Big comfortable beds.

Reviewed January 28, 2011

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10.0
Exceptional
Robert from United States
Solo traveler
Stayed 5 nights in December 2011

Absolutely the best people, hotel was fantastic”

Location, service, cost/value, breakfast

I was treated very well by the staff, who took great pains to make sure I had everything that I needed. The hotel is in an incredible spot that is close to everything (beach, 5th ave), yet is quiet enough to preserve your sanity. I would stay again given the chance. I had a wonderful time here.

Reviewed December 22, 2011

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8.7
Excellent
Jason from United Kingdom
Couple
Stayed 14 nights in May 2010

Hacienda Paradise Review”

Friendly staff, cleanliness, location
Poor shower, noise from housekeeping staff, restaurant menu

Friendly staff, always happy to help with any query and at breakfast. Rooms always spotless, however housekeeping staff can be a little noisy at 8am! Breakfast good with plenty of choice however main menu choice needs improving significantly. Small pool but good if you want a very quiet day away from the beach. Location good, it really is only 5 minutes walk to the beach and less than that to 5th Avenue for plentiful supply of restaurants and bars. Would recommend this hotel if you are looking for a small well kept hotel away from the big all inclusive hotels.

Reviewed June 08, 2010

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9.2
Exceptional
Raymond from United States
Couple
Stayed 2 nights in March 2021

Good value ”

This hotel is good value for money. Good location ,comfy beds, good breakfast. Parking is a challenge having to pay parking meters to park by hotel. Very little water pressure,no hot water for showering.

Reviewed March 09, 2021

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9.7
Exceptional
michael from United States
Solo traveler
Stayed 5 nights in July 2012

Great Hotel”

Clean, close to transportation and Centro, reasonably priced

Great hotel with clean and comfortable rooms. Very close to the Centro area or a short walk to catch the bus to the beach. Great places to eat nearby. Definitely a great bargain for those city folk who enjoy a vacation with a real Mexican experience.

Reviewed August 22, 2012

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9.0
Exceptional
Tarek from Canada
Couple
Stayed 3 nights in January 2011

lovely little hotel, great location, great service”

service, location, cleanliness
pool was small and not realy usable

The hotel is realy nice, service was great. location was great, the people are so friendly and realy nice. I had a positive impression from this hotel that is for sure.

Reviewed January 17, 2011

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7.7
Very good
NORA
Couple
Stayed 2 nights in December 2010

Nice and confortable hotel”

Location, size and confort of the room
No sun at swimming pool due to building nextdoor

Great location of the hotel, just one block from 5th avenue. Reception is very helpful, breakfast nice, and the room is very confortable, good size also. There might be some noise early in the morning due to traffic and also might need to request for hot water in the shower if it turns out cold but usually it is fixed within 15 minutes. You can borrow books for your stay and they have 10% off in beach clubs.

Reviewed December 12, 2010

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8.8
Excellent
Juan from Mexico
Couple
Stayed 4 nights in November 2017

In general was good”

The room could be better and the measures to be an ecologic hotel can improve a lot

Reviewed November 22, 2017

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10.0
Exceptional
anders from Sweden
Couple
Stayed 7 nights in December 2016

great staff”

We felt like home because the staff was so helpful and welcoming. It was very clean , good breakfast , good location ,nice room ,pool , all we needed but the people working there really made a differens. We miss you all! Thank you. Hope to see you again.

Reviewed January 05, 2017

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9.7
Exceptional
Menasheh from Israel
Couple
Stayed 3 nights in November 2011

Great Hotel very recommended”

Service, Room, Location

very good and kind service, breakfast is very nice, the room is good and the bed is the best we slept on in mexico. the location is very good, on the main street

Reviewed December 01, 2011

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10.0
Exceptional
Jonathan from Philippines
Solo traveler
Stayed 2 nights in July 2017

good place to stay in playa del carmen”

nice big rooms, bed was comfortable, pools, breakfast was great, staff was friendly and very helpful. i recommend this place

Reviewed August 10, 2017

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6.7
Good
Mert from Turkey
Couple
Stayed 6 nights in March 2013

Budget hotel in a great location but nothing much”

Location, friendly staff, easy to access.

We didn't like the continental breakfast. Not many options. There are fresh fruit on display, if the customer makes a mistake by picking them, the staff are too directive to tell that they are for display purpose only however there is no sign for not to take them. Toilet flush was not working properly.

Reviewed March 14, 2013

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7.2
Very good
Jack from Australia
Solo traveler
Stayed 2 nights in May 2018

Great location”

This hotel is quiet and has a nice pool area. Room was pretty average but overall had an awesome time

Reviewed October 13, 2018

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9.6
Exceptional
Jessica from Sweden
Couple
Stayed 7 nights in January 2018

Wonderful hotel with big balconys or patio”

Clean nice and comfortable roms with big balconys or patios. Great helpful staff and great breakfast. Large bathroom wish great space and mirrors and light.

Reviewed January 29, 2018

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10.0
Exceptional
Kaila from Philippines
Solo traveler
Stayed 7 nights in January 2021

Awesome Location”

Awesome location, friendly and accommodating staff and lovely facilities!

Reviewed February 02, 2021

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10.0
Exceptional
Faiz from Saudi Arabia
Solo traveler
Stayed 3 nights in July 2016

The best ”

The best staff I ever seen in my life, especially Fanny

Reviewed July 25, 2016

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6.0
David
Couple
Stayed 1 night in May 2019

Couldnt leave the AC on bescuse water fell down ”

The key of my room didnt work out so everytime I want to enter I have to go to the front door it was horrible

Reviewed May 11, 2019

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9.0
Exceptional
Jeffrey from United States
Group
Stayed 4 nights in June 2014

Relaxing”

Service, location and price

Very nice

Reviewed June 16, 2014

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12
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