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Hai Au Hotel
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7.3 Very good location
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7.3Location
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Review score
From 163 reviewsSee what guests said
5.3
  • 450 meters to the beach

  • Free Wi-Fi in all rooms

  • Sauna

  • Air conditioning

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Family
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  • Ocean view
  • 30 m²/323 ft²
  • 1 single bed and 1 double b...
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VIP
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  • Ocean view
  • 35 m²/377 ft²
  • 1 double bed
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Deluxe
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  • Ocean view
  • 22 m²/237 ft²
  • 1 single bed and 1 double b...
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Superior
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  • Ocean view
  • 20 m²/215 ft²
  • 2 single beds and 1 double ...
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Verified guest reviews

Agoda Reviews (163)
4.4
Filter by guest type:
Cleanliness4.5
Facilities3.6
Location7.3
Room comfort and quality5.0
Service5.2
Value for money5.5
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6.4
Anh from Vietnam
Family with young children
Superior
Stayed 1 night in June 2017
Good for location and value for money
I was be here so many time and the best thing to be here is the location and value for money. Other things are just so so but acceptable. I don't like the way of the staff here, it looks like unwelcome attitude. However, if you need a place in the city center, have the parking, low-cost and the room is not to bad => you can come here to save money. Thank you. Rainy Pham
Reviewed August 07, 2017
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4.4
Tri from Vietnam
Solo traveler
VIP
Stayed 2 nights in April 2017
facilities are old.
Old facilities. Curtains are not suitable for sunlight so the room was too hot in the afternoon. Location is at sea port, not good for swimming.
Reviewed May 17, 2017
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4.8
Shane from New Zealand
Solo traveler
Superior
Stayed 4 nights in April 2017
Only if nothing else available
Problems included faulty shower, bathroom sink detached from wall, no soap, no kettle, tea or coffee, smelly lift, poor English at reception, and no room service over a four night stay. I was also very disturbed to return to my room one evening to find that items in the room had been moved around. There was even a used disposable toothbrush left in the bathroom sink (maybe one of the staff used the room while I was out).
Reviewed May 04, 2017
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3.2
Tuyen from Vietnam
Family with young children
Family
Stayed 1 night in September 2014
really dirty especially the bathroom
really dirty especially the bathroom
Reviewed March 02, 2017
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3.6
Yulia from Russia
Solo traveler
Superior
Stayed 2 nights in November 2016
hole
dirty. photo does not of the real numbers. smell of damp. dirty rooms. the hotel itself is the whole gives the impression of a dirty hole. I do not recommend.
Reviewed November 12, 2016
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2.8
Zay from Singapore
Group
Superior
Stayed 1 night in August 2016
Nightmare
Our experience with the Hotel was a real nightmare. Rooms are infested with fungus to the extent where the breathing become challenging and intoxicating, broken bathroom equipment, falling off curtains, loose windows frames that kept us awake all night, jammed doors, old, neglected and dusty furniture and the list can go on. The worst of all is that the hotel staff couldn't care less of the well-begin of the guests at all. Please stay away from that hotel or you would regret it.
Reviewed August 18, 2016
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8.0
Trang from Vietnam
Couple
Superior
Stayed 1 night in May 2016
Nice place to stay
Very good place to stay, good location
Reviewed June 02, 2016
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5.2
THAM from Vietnam
Family with young children
Superior
Stayed 1 night in May 2016
Disappointed
The receptionist is not helpful.
Reviewed May 31, 2016
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5.2
Nam from Vietnam
Family with teens
Family
Stayed 1 night in April 2016
Unhelpful staff, rundown facilities, good location
Typical state-owned property management: poorly trained, bureaucratic and unappreciative of customers. Neither aircon nor water heater was working; we were made to change our room twice only to find out they were all that bad. Staff was rude and unwilling to help when we requested room service. The hotel reminded me of the 1980s.
Reviewed May 02, 2016
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6.3
Dung from Vietnam
Solo traveler
Superior
Stayed 1 night in March 2016
Location
Near port station
Reviewed March 18, 2016
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