Hai Au resort and spa”

The hotel is great for relaxing and those who want a quiet atmosphere as the location is quite secluded, away from the tourist spots. The staff were friendly and helpful although not all of them could speak sufficient English. This was good value for a three star resort.

The worst in Mui Ne”

This hotel is a ripoff. It is supposed to be 3* but the hotel is old and has been neglected with poor maintenance (everything rusting, towels are in decomposition state, etc...). Morover, personnel does not know what client service is. On top of that, they charged me for 'breaking' the locker door of the bathroom (that could only be broken because it is old and has never been maintained). Avoid this hotel absolutely , there are many other good options of real 3* at 50$ per night in Mui Ne

Service”

Good - The hotel area is beautiful. Breakfast is good. That's all about the good. That was not pleasant - The hotel needs a renovation. The rooms are old, the furniture is very strange, there is no safe, there is no door in the shower stall, the air conditioner was repaired two times according to our order, but it was not done. Lightening in the bathroom is very weak, almost like at night, I had to buy a lamp. Wi-Fi is always overloaded and lost all the time. The tile in the pool is broken, not safe, the neighbor boy cut his leg. Thank you,

Don't go ”

If you want a nice resort to stay in don't go here. Everything is old and run down. It says it has a gym, spa, tennis court and pool but they are all vile and no one uses them. The rooms are dirty and run down and the staff are useless. We asked them for a save and it took an hour to sort it out. After a six hour bike ride it's the last thing you need. Also the aircon is no good etc...... Just book another place and hopefully have a great time.

Too much rude Russians thinking the place belongs to them - no respect for others”

Room very big but stink. We asked to clean it up again after opening the window for few hours. The pool is huge and enough for kids to play. The private beach is narrow and most of this area is occupied by windsurfers. We arrived at 9:00 am and there were no long chairs available as the Russians put their beach towels on it then went to eat breakfast. No restaurant service for lunch and diner in this Hotel. The staff was nice and helpful. The A/C didn't work and had been fixed quickly. In general, we are very disappointed. We do not recommend this hotel for a family or people who want to enjoy a view of the unobstructed beach. This resort doesn't deserve the 3 stars.

Very dirty and downgraded”

Although this is a 3 star hotel, everything is very downgraded. The room was full of mosquito. Water from shower was very dirty that we dared not to take shower and brush teeth. Room design is very dark and bad. Lightning around hotel was not enough. Garbage was everywhere, in the garden, in front of our bungalow, around the beach. Breakfast was in poverty, very bad. Staff looked tired and no energy to serve customer. If you are looking for a hotel in Mui Ne, a motel or private managed resort even better than this hotel. Very very disappointed. It is lacking of management and investment. Totally, there is plenty good hotel in Mui Ne except Hai Au resort.

Good beach hotel”

Good three-starts beach hotel with big green territory and direct acces to the beach. Normal bungalows with terraces and sizable pool. But nothing special and hotel is also a bit far away from town center - take a taxi

Very pleasant and relaxing, good value.”

It was a very pleasant stay and the grounds were lovely. The room was very basic but I don't need much. The hot water in the tub didn't work. The breakfast was very good, the pool was nice and the access to the beach was great. Wifi in my room didn't work though so I went to the reception area where it worked fine.

Very satisfactory 2 weeks stay in green garden”

We extended our 1 week stay to 2 weeks in the same Hai Au hotel, having great two weeks vacation. It was combination of good food at the breakfast in hotel and restaurants 100 meters around, tennis play & windsurfing on the territory of the hotel. On rented motorbike we reached places of interests, discos, shopping around and of course kitesurfing beaches of Malibu and Jibes 2. Specific plus of the hotel is side wind and because of that no waves on the beach - good for swimming! And many thanks to local people and guests, who made our stay so great!

Amazing holidays ”

it's was absolutely wonderful holidays . Our room was big and very clean . Staff was very helpful and really friendly . If you come here , you'd better eat at Resort's restaurant , food was very delicious . We love beach , garden and especially the swimming pool . we will recommend this resort .

Great Resort ”

We stayed there just 02 days , it was really a lovely & wonderful holidays for us , you can enjoy BBQ seafood and Philipines music every evening monday & saturday at pool . The staffs were friendly & helpfull . You also have lunch or dinner at restaurant , food was very delicious . We will be back there next year

Nice convinient place to have holydays in Muine”

Spent 11 great days there. It's not a luxury venue but could be if they could invest money in. But still I suggest it is one of the best place in Muine on value for money ratio. Nice pool,green territory. Of course this hotel has plenty of weak points (some constuction is alwas going on,rooms are big but shabby,lack of sunbeds) but you don't pay much for staying there. After all it has very nice enviroment and a lot of areas to entertain yourself (surfing,gym,tennis) for a 3 stars hotel.

Great Hotel”

Hai Au Beach Resort & Spa is very clean and the service is very good. The food in Hai Au Beach Resort & Spa is nice to eat also. I will go for Hai Au Beach Resort & Spa again if I will go Vietnam again.

awesome and relaxing resort!”

the rooms were big and good, the tv was a good thing to have, because we didn't party (came to relax). the pool area was also very good, good to get some color. but the best thing was the free breakfast! it's was so delicious a most!

Nice Resort to Relax”

Came to Mui Ne to relax on beach, but upon arrive at 3pm the beach was littered with garbage. Saw so many cans, broken glass, and other trash I never went back to the beach. Just relaxed at the pool which was larger and nice. The breakfast had an assortment of choices to chose from. The rest of my stay at the resort was great. Hotel staff was friendly and always willing to make my stay better.

Nice relaxing time, friendly people and great food”

we arrived at the airport and were friendly greeted by the front desk manager and a driver and taken to the hotel. our villa was very nice and clean with a stunning view of the beach. food at the resturant was good and the service outstanding. overall a very nice place to come and relax.

fantastic service, beautiful setting”

Staff/manager could not have been more helpful, did not want to leave. Very quite at night time. Beach very clean. Only hotel that asks for recommendations for improvement. Rooms beauitful, bed soft, very room we saw had own balcony, very spread out hotel, take great pride in gardens. Gym fanstastic. Great for everyone. As you see in photos is what you get and also what it states, not like a lot of hotels.

Pleasant hotel with amazing territory”

our staying at this hotel left very good memories. first of all this hotel has an excellent beach, maybe best in the neighborhood. chaiselongues were always available, there was no queu. real sand on the beach in comparison with stone plate which many hotels and guesthouses have. the security guy was always present on the beach. we also liked the swimming - pool which was beautifully lit in the evening. special attention should be given to the restaurant, located on the sea shore (just several meters from the water), with very good variety and delicious breakfast buffet. one more recommendation is to keep your valuables in the reception safe. in general the hotel is worth its stars and more. anyway our staying at this pretty nice hotel was excellent!

An idyllic hotel, with a gorgeous location.”

The staff were very friendly and helpful with all our enquiries. We had to change our check in date at the last minute and the hotel forfilled our request with no problems. The rooms were a good size, however the doors did not seem as secure as we would have liked (leaving a gap even once locked) and the bathroom was pretty dated, but it did have all the necessary amenities and what the room lacked was more than made up for with the fantastic facilities and location. The buffet breakfast was amazing, and we paid extra for a lunch which was great food but overpriced in comparison to the local resteraunts. We thoroughly enjoyed our stay here and would mist certainly return to this hotel, a great deal for the price!

Very nice hotel set in lovely gardens”

My first impression was of beautifully appointed building in stunning gardens. Very nice swimming pool and surrounds. Pleasant bar and snack bar looking out on to the sea with prices reasonable. In spite of this a pleasant stay