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Hai Bay Hotel & Restaurant

"Room service, restaurant and bar all great."

Lisa - January 9, 2020
Superior Double Room - Room plan Hai Bay Hotel & Restaurant
Lobby Hai Bay Hotel & Restaurant
 Hai Bay Hotel & Restaurant
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Hai Bay Hotel & Restaurant

27 Hang Bong, Old Quarter, Hoan Kiem, Hanoi, Hoan Kiem District, Hanoi, Vietnam, 100000 - See map
Free Wi-Fi
Property highlights
Check-in/out [express]
Hassle-free check in
Close to St. Joseph's Cathedral
Within 240 m of property
See map
Popular landmarks
IndochinaSilk 30 m
Hai Van Printing and Embroidery Shop 30 m
Phuong Dong Art Shop 50 m
Heydi Fashion House 60 m
Tagilis 60 m
Vietnam Cultural 80 m
Le Chalet Cafe 100 m
Clouds 110 m
Yen Boutique - Hanoi Tailor Made Clothes 110 m
Curve - 24 Hour Tailoring 110 m
Nearby landmarks
St. Joseph's Cathedral 240 m
Old Quarter 430 m
Hoa Lo Prison 660 m
Vietnam Military History Museum 900 m
Vietnamese Women's Museum 910 m
Temple of Literature & National University 1.44 km
One Pillar Pagoda 1.57 km
Ho Chi Minh Mausoleum 1.58 km
Presidential Palace Historical Site 1.72 km
Vietnam Museum of Ethnology 5.18 km
9.3

Exceptional

Location rating score

Inside city center
Popular neighborhood
  • Airport transfer

  • Located in heart of Hanoi

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

Cheaper than 86% of all properties in Hanoi in the last 24 hoursCompared to 3,054 Hanoi properties at Agoda for various dates
Value for money8.9
Distance to city center0.1 km
Location rating9.3
Nearest airportGia Lam Airport (VVGL)
Distance to airport4.4 km

Rooms available at Hai Bay Hotel & Restaurant

Junior Suite Balcony City View
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  • Room size: 65 m²/700 ft²
  • City view
  • 1 double bed
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Family Suite City View with Balcony
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  • Room size: 58 m²/624 ft²
  • City view
  • 1 single bed and 1 super ki...
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Executive City View Double Room with Balcony
...
  • Room size: 32 m²/344 ft²
  • Street view
  • 1 super king bed or 2 singl...
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Premier Balcony Room - 1 King Bed
...
  • Room size: 32 m²/344 ft²
  • Street view
  • 1 super king bed
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Superior City View Room
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  • Room size: 23 m²/248 ft²
  • City view
  • 1 super king bed
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Deluxe City View (Double or Twin)
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 super king bed or 2 singl...
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Superior Double Room
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  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 super king bed
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Deluxe Double/Twin Room
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  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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Executive Double or Twin with Balcony and City View
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 2 single beds or 1 king bed
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Two-Bedroom Family Suite with City View
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  • Room size: 58 m²/624 ft²
  • Balcony/terrace
  • 1 king bed & 1 single bed
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Frequently asked questions

What time is check-in and check-out at Hai Bay Hotel & Restaurant?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hai Bay Hotel & Restaurant?

Hai Bay Hotel & Restaurant is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 20000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hai Bay Hotel & Restaurant also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hai Bay Hotel & Restaurant has a car park that's close to the hotel. Parking is available for an additional charge. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Hai Bay Hotel & Restaurant?

Hai Bay Hotel & Restaurant does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about Hai Bay Hotel & Restaurant

  • 9.6
    Exceptional

    "Various kinds of breakfast."

    ms.Siriyaporn

    |

    February 11, 2020

  • 10.0
    Exceptional

    "It was a truly great stay!"

    Huy

    |

    January 27, 2020

  • 9.6
    Exceptional
    Location

    "Easy to find the hotel."

    ms.Siriyaporn

    |

    February 11, 2020

Property ranking|Compared to 3,054 Hanoi properties
See all rankings
Location score
9.3/10
Service score
9.4/10
Cleanliness score
9.1/10
Value for money score
9.0/10
Better than
97
%
of Hanoi properties
Better than
97
%
of Hanoi properties
Better than
96
%
of Hanoi properties
Better than
95
%
of Hanoi properties
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Overall rating:
9.0
Exceptional
1,776 reviews
Cleanliness
9.1
Facilities
8.4
Location
9.3
Read all reviews >
What travelers say they love:
The staff here are extremely helpful.
Vishal from India
Family with young children
More about Hai Bay Hotel & Restaurant

More about Hai Bay Hotel & Restaurant

When visiting Hanoi, you'll feel right at home at Hai Bay Hotel as it offers quality accommodation and great service. The property is just 0.1 km away from the city center, and it normally takes about 40 minutes to reach the airport. With its convenient location, the property offers easy access to the city's must-see destinations.

Take advantage of a wealth of unrivaled services and amenities at this Hanoi property. The property offers access to a vast array of services, including free Wi-Fi in all rooms, daily housekeeping, taxi service, ticket service, 24-hour front desk.

The property features 50 beautifully appointed guestrooms, many of which include closet, complimentary tea, towels, wooden/parqueted flooring, slippers. The property's host of recreational offerings ensures you have plenty to do during your stay. Hai Bay Hotel is your one-stop destination for quality accommodation in Hanoi.

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Most talked about facilities

Housekeeping
34 mentions
Breakfast
27 mentions
Food & Dining
7 mentions
View
2 mentions

What they offer

9.6
Exceptional
Staff 

"Friendly staffs with great services."

hasif

|

March 18, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Vegetarian
Vegan
Full English/Irish
Buffet

Restaurants on site

Unique Dining Hanoi
Cuisine:International, Local, Vietnamese
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Hai Bay Hotel & Restaurant from real guests

Overall rating
9.0
Exceptional
From 1776 reviews
9.4Service
9.3Location
9.1Cleanliness
Agoda Reviews (1053)Booking.com Reviews (723)
Rating via Agoda9.0
/
10
Cleanliness9.1
Facilities8.4
Location9.3
Service9.4
Value for money8.9
High score for Hanoi
Rating
9+ Exceptional (395)
8-9 Excellent (58)
7-8 Very Good (65)
6-7 Good (17)
<6 Below Expectation (29)
Time of the year
Mar - May (81)
Jun - Aug (131)
Sep - Nov (157)
Dec - Feb (195)
All guests (1053)
All room types
All languages

Show reviews that mention 

Showing 564 verified guest comments
12345
10.0
Exceptional
Ho from Taiwan
Group
Deluxe City View (Double or Twin)
Stayed 3 nights in August 2018

Wonderful, will come back!”

Wonderful experience at the Hai Bay hotel! The location is super convenient, right in the heart of Old Quarter. If you stay at this hotel, I would recommend you try the BlackBird Coffee which is right in the back alley (Chan Cam) of the hotel. The hotel is also close to the St. Joseph Cathedral and Ho Hoan Kiem, must-see spots. The staff are super polite and friendly and paid attention to our needs quickly. They provided water to our room multiple times and assisted us in reserving spa, dinner and taxi to the airport. A side note - make sure to have the hotel staff negotiate the fare with taxi driver before you take off. Fixed fare runs from 250,000 VND to 300,000 VND. Our taxi driver took off too quickly so the hotel staff did not get the chance to negotiate for us. The driver charged us by the meter, which came out to be over 400,000 VND! We negotiated ourselves with the driver and paid only 300,000 VND. Be very careful with the taxi drivers in Vietnam!!

Reviewed August 19, 2018

Thank you for your support Mr. Ho. We are very happy that you had a memorable stay at Hai Bay Hotel. It would be nice if you could share your experience on trip advisor as well. We are looking forward to welcome you again soon.

Responded November 22, 2018
Hai Bay Hotel & Restaurant
10.0
Exceptional
Tiến
Family with young children
Superior Double Room
Stayed 1 night in July 2019

The most beautiful hotel in Hanoi Old Quarter”

Hai Bay is a new, very big and beautiful hotel, located in the center of Hanoi Old Quarter area, convenient for traveling between Hanoi's famous tourist spots like Hoan Kiem Lake ... The bedroom is very large, fully furnished, you will not need to bring any personal belongings at this hotel. Breakfast is also great with a buffet with lots of delicious food. The staff are very friendly, they work 24 hours, they will help you during your stay at the hotel.

Reviewed July 04, 2019
10.0
Exceptional
Maria from Philippines
Couple
Deluxe Double/Twin Room
Stayed 5 nights in November 2019

Exceptional”

Summing up our 5 night stay at the Hai Bay Hotel --SPLENDID! The room was spotless . The bed was super comfy and the linens were all freshly washed. Huge bathroom with a tub and rain shower. The breakfast buffet had countless dishes, so you will never be wanting for more. They even have a rooftop bar for the night owls. The staff were EXTREMELY NICE - -- very accomodating and ready to assist you anytime. When they realized that we would have an early morning flight, they volunteered to have our breakfast packed so we can enjoy it at the airport. It was an extra step which made our stay at the hotel worth remembering. Shout-out to Liam and John and the other staff at the front desk whom we failed to get the names. We are looking forward to our stay again at the Hai Bay Hotel as we are already planning for an April 2020 trip back to Hanoi.

Reviewed November 29, 2019
10.0
Exceptional
Bowditch from Philippines
Family with young children
Superior Double Room
Stayed 4 nights in June 2019

The Best Hotel”

Hai Bay Hotel is a relatively new Hotel and is located near the city center in Hanoi Old Quarter where you can find Factory Outlet stores and made in vietnam stores nearby. The Hotel's breakfast and the food served at their restaurant is very delicious. The room was always clean and tidy. The Hotel staff are very attentive and helpful . They even assist us in carrying our luggage in and out of the Hotel. Thanks to Nicole from the Front desk who always find time to give us the Best Options. Will definitely be back and will recommend this Hotel.

Reviewed June 26, 2019
10.0
Exceptional
William from United States
Couple
Premier Balcony Room - 1 King Bed
Stayed 1 night in December 2019

Excellent!”

This is an excellent boutique hotel in a great location. Right in the middle of the Old Quarter, it's about a five minute walk to St. Joseph's Cathedral and a ten minute walk to the night market and the lake. The room was smaller than we expected, but not too small. We chose a room with a balcony, and so it faced the street, Yes, there was street noise, even late at night, but not enough to keep us awake. And it was great having a balcony to be able to step outside to watch the traffic chaos below. They do have rooms that face the back of the hotel if you want to avoid the noise. Breakfast had a wide selection of both western and Vietnamese options. One definite highlight was the staff - they were all so gracious, helpful and accommodating. A special thank you to Hannah and Jackson. I needed to print something from my laptop for work and they worked hard to figure out how to print from my laptop to their printer. We loved Hanoi and if we ever get to return, we will stay at the Hai Bay.

Reviewed December 18, 2019
10.0
Exceptional
jenny from Philippines
Group
Superior Double Room
Stayed 4 nights in December 2019

EXCELLENT SERVICE”

Hai Bay Hotel provided us with excellent service. The staff are friendly and helpful (Hannah, Jackson, and Fhuong); location is within downtown (shopping is always tempting with shops and night market just a few steps away from the hotel); there are nearby restaurants where guests can savor tasty vietnamese foods; room is clean with king-sized bed and wifi is fully functional/has strong connection/signal.

Reviewed December 11, 2019
10.0
Exceptional
Sep
Couple
Deluxe Double/Twin Room
Stayed 1 night in July 2019

a great stay for pairs”

Location: exceptional Cleanliness: excellent, bedding fabric smells clean, fresh, they use the right products for their cleaning, i heard they do it all in house, no wonder they can keep good value of fabric as well as the smell is irresistible. Staff: friendly, approaching, enthusiastic, great smiles, handsome, and always ready to assist you prior your stay, during your stay, and post stay. Facilities: a wooden piece of art, we bought 2 luggage racks home, they will last forever im sure. Can NOT ask for more for the value of money i've spent. Thanks Hai Bay for taking care of us on these scorcher days of Hanoi. xoxo

Reviewed July 08, 2019
9.2
Exceptional
Jonathan from Singapore
Solo traveler
Superior City View Room
Stayed 4 nights in September 2018

Hai Bay 4 day break”

The Hai Bay is a very new hotel. The bedroom, in particular the bed, were very comfortable. I liked the decor, with wood pannelling and parquet flooring. The staff, including; reception, porters, waiting staff at breakfast and the chamber maid were all very friendly and completed all my requests with a smile and efficiently. The young lady on reception during the early evenings, who kindly ordered Grab cabs on my behalf, particularly helpful and charming. I was particuarly touched to be given a birthday card and present. Very thoughhful! The accomodation was very good and excellent value for money. The facilities are not extensive, but adequate. Thank you very much for making me so comfortable.

Reviewed September 24, 2018

Dear Mr. Jonathan, Thank you for staying with us as well as taking time to write your review about us. We would take the opportunity to welcome you back to our hotel on your next trip in Hanoi. Thanks again for saving your time sharing your experience at our hotel. Regards, Jamie Nguyen.

Responded September 26, 2018
Hai Bay Hotel & Restaurant
10.0
Exceptional
Hyerin from South Korea
Group
Deluxe Double/Twin Room
Stayed 2 nights in January 2019

Thank you”

냄새에 민감한 친구랑 갔는데 침대 화장실 전부 깨끗하고 냄새가 하나도 안나서 정말 만족했어요. 무엇보다 직원들이 굉장히 친절합니다! Thank you, Ha Ong! We were so impressed by you for trying to help us out with the missing phone. We finally found the owner of the phone in Korea, so thank you :) And thank you for Jackie (Duc Nguyen)! If it were not you it wouldn't be possible to get to the lotte mart and the airport! Thank you sm :) I wish you could see this. I would come back to Hai Bay Hotel to thank you guys :)))

Reviewed February 09, 2019
10.0
Exceptional
Nadia from Vietnam
Family with young children
Superior Double Room
Stayed 1 night in April 2018

Exceptional”

Hai Bay has just opened so the facilities and quality of the hotel are great. Rated as a 3 star hotel but I have definitely felt that the service provided was 5 star. Staff was always so friendly and welcoming. The location of the hotel is ideal as well. It is within walking distance of all the popular and touristic places so it was very convenient for us, especially with kids. There are so many food places around so it made our staycation really worth it. Definitely recommend it and would come back soon!

Reviewed May 31, 2018

Thank you for your support Ms. Nadia. We are very happy that you had a memorable stay with us. It would be nice if you could share your experience on trip advisor as well. We miss you and are looking forward to welcome you again soon.

Responded November 23, 2018
Hai Bay Hotel & Restaurant
8.0
Excellent
Moon from Australia
Couple
Superior Double Room
Stayed 2 nights in March 2019

Would recommend.”

Value for Money: Fine pricing. -1 for the lack of facilities that one might find with a similarly priced hotel elsewhere in VN. Location: Great. Right in the midst of the hustle and bustle of the Old Quarter, IF this is what you're seeking. Bear in mind that while this allowed us to travel quite easily to various POIs such as Hoan Kiem Lake and the abundance of eateries and cafes, it is noisy, and the blaring horns start early in the morning. Cleanliness: No significant complaints. The sheets are only changed on request, in our experience, as we did have to specifically request this when housekeeping made the room with the same sheets which carried an unpleasant smell. Staff: Lovely. Incredibly helpful. Liam in particular deserves a shout out and a recommendation for a promotion! Great mannerisms, professional and amicable. Facilities: Room was dark. Little natural light. Bare bones. Forego the b'fast. You're minutes away from amazing food and drink.

Reviewed March 19, 2019
10.0
Exceptional
Katharine from United States
Couple
Superior Double Room
Stayed 2 nights in July 2018

Lovely boutique hotel on the edge of the old quarter”

We decided to try this new boutique hotel after a few disappointing Airbnb attempts in Hanoi... what a fantastic decision we made! From lovely front desk staff, engaged managers and delightful rooms with luscious beds and comfortable linens, we extended our stay once...then twice... I highly recommend this hotel-and if the budget allows, opt for a city view room. The street noise is a fun way to engage with Hanoi while luxuriating in your comfy room. (As an aside, the hotel is planning a restaurant and spa to open in the near future which will only make it more wonderful!)

Reviewed July 11, 2018

Thank you for your support Ms. Katharine. We are very happy that you had a memorable stay at hai bay hotel. It would be nice if you could share your experience on trip advisor as well. We miss you and are looking forward to welcome you again soon.

Responded November 27, 2018
Hai Bay Hotel & Restaurant
9.6
Exceptional
Uros from Singapore
Family with young children
Superior Double Room
Stayed 4 nights in January 2019

Must stay!”

Usually, I like to change hotels if I come back to the same city, usually I like to try something new. But when I come back to Hanoi, no doubts, Hai Bay is the place to stay for me and my family. Thank you for everything.

Reviewed January 17, 2019
9.2
Exceptional
Guillaume from France
Business traveler
Superior Double Room
Stayed 1 night in October 2018

Pleasant stay in a convenient location”

I only spent one (short) night hence my experience is very limited. The hotel is located in the old district of Hanoi, in a nice area where you find a lot of nice shops, restaurant and spas within walking distance. The bedroom is nice, classy and comfortable, but a bit small. The staff was very pleasant. Overall it was a good experience but I would need to stay longer to comment more aspects about this hotel.

Reviewed October 11, 2018

Dear Mr. Guillaume, Thank you for staying with us as well as taking time to write your review about us. We would take the opportunity to welcome you back to our hotel on your next trip in Hanoi. Thanks again for saving your time sharing your experience at our hotel. Regards, Jamie Nguyen.

Responded October 16, 2018
Hai Bay Hotel & Restaurant
10.0
Exceptional
Victor from Singapore
Group
Superior Double Room
Stayed 1 night in July 2019

Just stay here already ”

This hotel is superb. Location is good, very clean and new. Staff (especially Son Pham and Jamie) is extremely helpful. We will definitely stay in Hai Bay if we were to go back to Hanoi.

Reviewed July 11, 2019
10.0
Exceptional
Katrina from Australia
Family with young children
Two-Bedroom Family Suite with City View
Stayed 2 nights in November 2019

Great stay ”

Hai bay was great value for money. Very clean, lovely staff who were very accommodating. Decent breakfast. We stayed in 2 parts of the Old Quarter and preferred this location. Family room was big and well appointed. Totally recommend.

Reviewed November 06, 2019
10.0
Exceptional
Victor from Singapore
Group
Family Suite City View with Balcony
Stayed 1 night in July 2019

Just stay here”

This hotel is superb. Location is good, very clean and new. Staff (especially Son Pham and Jamie) is extremely helpful. We will definitely stay in Hai Bay if were to go back to Hanoi.

Reviewed July 11, 2019
9.6
Exceptional
Lyenhong from South Korea
Group
Deluxe Double/Twin Room
Stayed 2 nights in October 2019

Everything is perfect!”

Everything is perfect! I stay two night with my friends. easy to find. near down town(Hoan Kiem Lake). and breakfast is really delicious. especially rice noodle is really delicious more than famous outside restaurant. All staff is also kind.

Reviewed October 07, 2019
10.0
Exceptional
Reid from United States
Couple
Superior Double Room
Stayed 2 nights in October 2018

Lovely gem in the old quarter ”

This new hotel was a great find! Very friendly and accommodating staff, lovely comfortable and clean rooms, and in a great location. Breakfast had a decent amount of choices - especially nonWestern but had enough western food to keep us full :) The bed was one of the most comfortable I have slept in during our 2 months in Asia! Also really appreciated the fast WiFi, quiet rooms despite being in the middle of the chaos, and the decent quality shampoo/conditioner/shower gel they use compared to most other hotels. Also appreciate that they have them in refillable containers which is a bit more green. Maybe they could do the same with their complimentary water bottles? Really nice that they let us store bags twice: for our Ha Giang trip and our Halong Bay trip. Made our time in Vietnam so easy and comfortable! Highly recommend :)

Reviewed October 18, 2018
10.0
Exceptional
Marjo from Finland
Group
Deluxe Double/Twin Room
Stayed 3 nights in March 2019

Ex”

In overall the hotel was very good. Rooms were clean and in good condition, breakfast was delicious, staff very friendly and helpful and the location of the hotel was very very good. It is excellent choice those wanting to explore the old quarters of Hanoi and spend few days close by restaurants and shopping opportunities in the city.

Reviewed April 01, 2019
12345
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