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Reception, Hai Long Hotel Cat Ba in Cat Ba Island
Standard Double Room, Hai Long Hotel Cat Ba in Cat Ba Island
Buffet, Hai Long Hotel Cat Ba in Cat Ba Island
Buffet, Hai Long Hotel Cat Ba in Cat Ba Island
Exterior view, Hai Long Hotel Cat Ba in Cat Ba Island
Restaurant, Hai Long Hotel Cat Ba in Cat Ba Island
Restaurant, Hai Long Hotel Cat Ba in Cat Ba Island

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7.3

Very good

82 reviews

82 reviews

See map
See map

8.5

Excellent

Location rating score

Excellent location
Nearby landmarks
Artillery Marker Viewpoint 200 m
Cat Ba Ferry Station 200 m
Cat Ba CT Mart Supermarket 250 m
The West Observatory 260 m
Cat Ba Climbing 290 m
Cat Ba Bay Viewpoint and Monument 310 m
Military Airport 410 m
Quay So 420 m
East Observatory 480 m
Cannon Fort 480 m

Hai Long Hotel Cat Ba

No 234, 1/4 Street, Cat Ba Town, Cat Hai District,Hai Phong City, Viet Nam, Cát Bà Town Beach, Cat Ba Island, Vietnam, +84-0225-3888635 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Cát Bà Town Beach part of Cat Ba Island, this property puts you close to attractions and interesting dining options. Restaurant, hot tub and spa are among the special facilities that will enhance your stay with on-site convenience.

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Hot tub

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Hot tub

Tennis court

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Cat Ba Island every 13 minutes on Agoda.com
Value for money7.3
Distance to city center0.2 Km
Location rating8.5

Rooms available at Hai Long Hotel Cat Ba

Standard Triple Room
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  • Room size: 32 m²/344 ft²
  • Garden view
  • 2 single beds
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Deluxe Triple Room
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  • Room size: 30 m²/323 ft²
  • Sea view
  • 1 double bed and 1 single b...
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Standard Twins Room
...
  • Room size: 20 m²/215 ft²
  • Mountain view
  • 2 single beds
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Standard Double Room
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 king bed
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Premier Triple Room
...
  • Room size: 27 m²/291 ft²
  • 1 double bed
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Standard Room
...
  • Room size: 12 m²/129 ft²
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Twin Superior
...
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    Premium Room
    ...
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      Quadruple Deluxe
      ...
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        SUITE 1 BED 1 TWIN BED
        ...
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          Frequently asked questions

          Does Hai Long Hotel Cat Ba offer airport transfer?

          Hai Long Hotel Cat Ba provides airport transfer service upon request! Additional charges may apply. To request, check the box on the booking form just before the payment page.

          Does Hai Long Hotel Cat Ba provide laundry services?

          Yes! Hai Long Hotel Cat Ba offers laundry service at your convenience for whenever you need your favorite outfits clean and fresh all throughout your getaway. Please contact the property for more information.

          Is car parking available at Hai Long Hotel Cat Ba?

          Hai Long Hotel Cat Ba offers car park nearby for all visitors traveling with a automobile. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

          What is the average travel time to a nearby airport from Hai Long Hotel Cat Ba?

          The average travel time to get from Hai Long Hotel Cat Ba to the airport is 60 minutes, but please take into account that the travel time may fluctuate based on traffic, weather conditions, and time of day.

          What are the property's policies for children's bedding at Hai Long Hotel Cat Ba?

          Hai Long Hotel Cat Ba's policy concerning children's bedding considers guests age 18 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

          What is the verified guest review consensus about Hai Long Hotel Cat Ba's food?

          100.0% of our past guest ratings have given a positive review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Hai Long Hotel Cat Ba down in the review.

          What is the verified guest review consensus about Hai Long Hotel Cat Ba's pet services?

          100.0% of our past guest assessments have given a positive appraisal and comments about this property's pet services. You can look up on more detailed customer reviews, and comments for Hai Long Hotel Cat Ba down in the review section.

          What is the typical rating that past Solo travelers' have given to Hai Long Hotel Cat Ba?

          Verified solo travelers that have stayed at this property have given Hai Long Hotel Cat Ba an average rating of 6.9. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

          What do local visitors think about Hai Long Hotel Cat Ba?

          Past local travelers that have stayed at this property have given Hai Long Hotel Cat Ba an average rating of 7.6. You can look up on more detailed customer ratings, and remarks for this property down in the review section.

          What time is check-in and check-out at Hai Long Hotel Cat Ba?

          Check-in is from 2:00 PM, and check-out is until 02:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated time frame may be charged an additional fee.

          See map

          Explore the neighborhood

          What people love about Hai Long Hotel Cat Ba

          • 7.6

            Very good

            "It is okay for the price we paid."

            Minh

            |

            February 15, 2023

          Property ranking|Compared to 240 Cat Ba Island properties
          See all rankings
          Room comfort score
          7.2/10
          Location score
          8.5/10
          Room size
          26 sqm.
          Value for money score
          7.3/10
          Better than
          93
          %
          of Cat Ba Island properties
          Better than
          83
          %
          of Cat Ba Island properties
          Bigger than
          82
          %
          of Cat Ba Island properties
          Better than
          78
          %
          of Cat Ba Island properties
          Overall rating:

          7.3

          Very good
          82 reviews
          Cleanliness
          7.2
          Facilities
          6.3
          Location
          8.5
          Read all reviews >
          More about Hai Long Hotel Cat Ba

          More about Hai Long Hotel Cat Ba

          Hai Long Hotel Cat Ba

          Hai Long Hotel Cat Ba offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Cat Ba Island.
          If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
          For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
          Each guestroom at Hai Long Hotel Cat Ba is furnished and equipped with handy amenities. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at Hai Long Hotel Cat Ba include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
          The hotel also offers a refrigerator, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


          Dining and things to do

          Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hai Long Hotel Cat Ba. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's karaoke rooms and nightclub can be as fun as a night out with your travel companions.
          Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
          Hai Long Hotel Cat Ba offers wonderful recreational facilities for guests to enjoy. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the hot tub, salon and spa. Have some easy fun without traveling far, while playing tennis court at Hai Long Hotel Cat Ba.
          Have fun with your friends or family, or even meet new people at the shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


          Reasons to stay here

          Rooms don't get much cheaper than here, being less than 94% of the city's accommodation.
          Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 87% of the city's accommodation.
          It's hard to beat the room comfort here, which is rated higher than 92% of other accommodations in Cat Ba Island.

          Show less

          Amenities and facilities

          Good
          Facilities

          6.3

          Most talked about facilities

          Breakfast

          6 mentions

          Housekeeping

          3 mentions

          Beach

          1 mention

          View

          1 mention

          Languages spoken
          • English
          • Chinese [Mandarin]
          • Vietnamese
          Accessibility
          • Wheelchair accessible
          Internet access
          • Free Wi-Fi in all rooms!
          • Internet
          • Wi-Fi in public areas
          Things to do, ways to relax
          • Hot tub
          • Karaoke
          • Nightclub
          • Spa
          • Spa/sauna
          • Tennis court
          • Ticket services
          • Tours
          Cleanliness and safety
          • Body thermometer
          • Cashless payment service
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • Doctor/nurse on call
          • Guest rooms seal after sanitization
          • Rooms sanitized between stays
          • Shared stationery removed
          Dining, drinking, and snacking
          • BBQ facilities
          • Breakfast [buffet]
          • Breakfast [continental]
          • Coffee shop
          • Kitchen
          • Restaurants
          • Room service [24-hour]
          Services and conveniences
          • Concierge
          • Convenience store
          • Currency exchange
          • Daily housekeeping
          • Doorman
          • Dry cleaning
          • Elevator
          • Facilities for disabled guests
          • Gift/souvenir shop
          • Ironing service
          • Laundry service
          • Luggage storage
          • Meeting/banquet facilities
          • Safety deposit boxes
          • Salon
          • Shops
          • Smoking area
          • Xerox/fax in business center
          For the kids
          • Family room
          • Kids meal
          Access
          • Check-in/out [express]
          • Check-in/out [private]
          • Check-in [24-hour]
          • Fire extinguisher
          • Front desk [24-hour]
          • Pets allowed
          • Security [24-hour]
          Getting around
          • Airport transfer
          • Car park [nearby]
          • Rental car
          • Shuttle service
          • Taxi service
          • Valet parking
          Sports equipment rental
          • Bicycle rental
          Available in all rooms
          • Air conditioning
          • Blackout curtains
          • Desk
          • Fan
          • Free bottled water
          • Hair dryer
          • Mini bar
          • Non-smoking
          • Refrigerator
          • Satellite/cable channels
          • Shower
          • Slippers
          • Telephone
          • Toiletries
          • Wi-Fi [free]

          Food and dining

          Breakfast options
          • American
          • Asian
          • Continental
          • Full English/Irish
          • Buffet

          Location

          No 234, 1/4 Street, Cat Ba Town, Cat Hai District,Hai Phong City, Viet Nam, Cát Bà Town Beach, Cat Ba Island, Vietnam, +84-0225-3888635
          Excellent
          Location

          8.5

          Property policies

          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Children 0-17 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 18 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking more than 5 rooms, different policies and additional supplements may apply.

          Some helpful facts

          Check-in/Check-out
          • Check-in from14:00
          • Check-out until14:00
          • Reception open until
          Getting around
          • Distance from city center0.2 Km
          • Travel time to airport (minutes)60
          The property
          • Number of bars/lounges2
          • Number of floors8
          • Number of restaurants2
          • Number of rooms 60
          • Room voltage220
          • Year property opened2013

          Reviews of Hai Long Hotel Cat Ba from real guests

          Provided by verified guests of Agoda
          7.3
          /
          10
          Cleanliness7.2
          Facilities6.3
          Location8.5
          Room comfort and quality7.2
          Service7.4
          Value for money7.3
          High score for Cat Ba Island
          Rating
          9+ Exceptional (11)
          8-9 Excellent (4)
          7-8 Very Good (21)
          6-7 Good (12)
          <6 Below Expectation (13)
          Time of the year
          Mar - May (21)
          Jun - Aug (10)
          Sep - Nov (12)
          Dec - Feb (18)

          Show reviews that mention 

          Showing 61 verified guest comments
          1234
          8.0
          Excellent
          Hoang from Vietnam
          Couple
          Standard Double Room
          Stayed 1 night in April 2021

          Pretty good!”

          Facilities need to be improved.

          Reviewed May 08, 2021

          See room deals

          9.3
          Exceptional
          dario from Italy
          Group
          Stayed 1 night in December 2013

          Best hotel in vietnam right now!”

          wonderful view, friendly staff, clean

          We just love Cat ba island and especially this hotel. I supposed to spend only 2 nights there but then i spent one more. The rooms and beds are stunning new, the staff girl was so friendly and she can speak a perfect english (she's beutiful too :D). i'm pretty harsh with reviews but I gave 10 to hailong! definitely recommended!

          Reviewed December 28, 2013

          See room deals

          6.0
          Tony from United Kingdom
          Family with teens
          Stayed 2 nights in March 2014

          Basic Hotel with Waterfront Location”

          Waterfront Location, Value for Money

          A very basic hotel that met our needs as a base for exploring Ha Long Bay. Good location on the waterfront and close enough to the limited number of bars and restaurants in Cat Ba town. Booked 3 nights in VIP room so my expectation was probably higher than it should have been although the view from the 6th floor balcony window (not that you could use the balcony) was stunning. Bathroom leaves a lot to be desired but the room was very clean and functional. Afraid that the hotel just lacked any atmosphere at all and the sparse breakfast (included in the price admittedly) was barely edible. Sad to say that after using 9 different fantastic hotels over a 6 week holiday this was my least favourite. At about £18/night it was however pretty good value for money. For what it's worth My Way Cafe is well worth a visit for fantastic coffees and pancakes...

          Reviewed April 05, 2014

          See room deals

          10.0
          Exceptional
          Nur from Malaysia
          Solo traveler
          Standard Double Room
          Stayed 1 night in May 2016

          Excellent stay”

          Great staff, walking distance to cat co beach, easily reach other shops, in front of the port, good breakfast, many restaurants around.

          Reviewed May 25, 2016

          See room deals

          8.0
          Excellent
          Greg from United States
          Couple
          Stayed 3 nights in April 2013

          Clean New Friendly Hotel”

          Friendly Staff, Brand new, Comfortable

          Stay was very comfortable. The hotel is literally brand new as it was still under construction, putting the final touches on the rooms. The staff was very helpful in getting us a scooter to explore the island before we had even asked, predicting our intentions. Everything else was very smooth with the hotel, and I felt it was a secure place. Maybe a little more expensive than the other hotels in the area, however a lot of the other hotels are targeted towards budget backpackers.

          Reviewed April 11, 2013

          See room deals

          9.3
          Exceptional
          Jess from United Kingdom
          Couple
          Stayed 2 nights in February 2014

          I will be returning to the Hai Long Hotel.”

          Incredible view, friendly and helpful staff, very clean and very comfortable rooms.

          Very good value accommodation in an excellent, central location with the most amazing view of the sea, fishing boats and floating restaurants. The staff were warm and friendly and helped us with finding out ferry times etc. The breakfast is small and simple but, overall, everything about this hotel is excellent value. I have already recommended it to my friends and will be returning there with my family next month.

          Reviewed February 12, 2014

          See room deals

          6.0
          Camilla from Denmark
          Couple
          Stayed 2 nights in December 2013

          Nice hiking but too toruistic area”

          breakfast incl., helpfull staff, central location

          1) we went there in December - so in low season so very few guests in the hotel and in the town in general 2) Hotel staff was helpful despite their lacking English skills 3) Room was very small - very small window facing directly into a wall 4) VERY cold (but the helpful staff provided extra duvet and blankets) 5) Cleaning every day - which is good as the shower isn't separated, so everything is wet after a shower - but at least there was warm water ;) 6) Central location (but that's hard for a hotel in this town not the have due to the size of it) 7) Noise from the floating restaurants are very loud until 22-23 in the evening

          Reviewed January 17, 2014

          See room deals

          8.3
          Excellent
          Christine from Canada
          Couple
          Stayed 1 night in November 2013

          One of the best spots on the Island”

          everything was great except the shower was open concept

          Walked around every day and night, still ended up eating at our hotel. Walked around to find a place to rent bikes, ended up renting at our hotel. Walked around to find a cheaper nicer place, found nothing... Highly recommended: great staff and very clean.

          Reviewed November 06, 2014

          See room deals

          7.0
          Very good
          Thuong from Vietnam
          Couple
          Stayed 1 night in September 2014

          In general good”

          Good location, nice staff, clean

          The hotel is clean and based right at the center. We was unlucky as the day we stayed there was power cut and the whole area had to use electric generator. With that we couldn't use aircon. The hotel gave us 2 fans and free drink in the minibar. The next day we sent luggage and came back after check out time. The hotel staffs gave us another room for free shower. He was nice and kind. We would recommend our friend to come there next month.

          Reviewed September 13, 2014

          See room deals

          6.4
          Good
          András from Hungary
          Couple
          Standard Double Room
          Stayed 1 night in December 2018

          Be aware!”

          Never leave any money in the room of this hotel! We were seriously robbed until we have been out on a half day boat trip and we only noticed it one day after the incident. Everything looked like nothing had happened and the thief also left us 10 percent of our money to make it more difficult to notice. Anyway the receptionist is a kind and helpful man who speaks English well. I don't think he has anything to do with this ugly case. Despite I do not recommend this hotel to anybody who don't want their luggage searched while they're away.

          Reviewed January 14, 2019

          See room deals

          6.7
          Good
          Brent from United States
          Solo traveler
          Stayed 2 nights in July 2013

          OK hotel, not great value”

          good location, clean rooms

          Our stay was fine. It's right on the main oceanfront strip, the rooms were clean, and the staff was fine. On the downside, it was a little pricey for what we got, the WIFI coverage was spotty (we couldn't connect in our room), and the breakfast was fairly minimal but adequate. Overall the hotel was fine, it just wasn't necessarily worth the cost in comparison to other guesthouses.

          Reviewed August 02, 2013

          See room deals

          8.0
          Excellent
          Josh from United States
          Couple
          Stayed 3 nights in March 2015

          Hai Long Hotel Cat Ba”

          Good Location, Nice clean room

          I was very pleased with this hotel! My only complaint would be the water pressure in the shower.

          Reviewed March 18, 2015

          See room deals

          8.0
          Excellent
          derek from United Kingdom
          Family with teens
          Stayed 2 nights in March 2014

          clean hotel”

          location, value for money, clean

          Although the weather could have been better, we enjoyed our stay. Good location. Very clean rooms. No heating though, so if you go out of season take your winter pajamas with you.

          Reviewed March 19, 2014

          See room deals

          7.7
          Very good
          ELISABETH from United States
          Couple
          Stayed 2 nights in October 2013

          We had a great view, comfortable bed and big room”

          Staff, large room, great view

          We had a standard room but it was great. We had a nice big comfortable bed, a balcony with a great view and a nice clean bathroom.

          Reviewed October 12, 2013

          See room deals

          6.8
          Good
          Sang from Australia
          Couple
          Deluxe Triple Room
          Stayed 1 night in February 2019

          Good”

          Nice staff and amazing view. However, the mattress was like a wooden slap, and the smell of smoking was not very present in the room (I requested a non-smoking room).

          Reviewed February 12, 2019

          See room deals

          7.2
          Very good
          THU from Vietnam
          Group
          Standard Double Room
          Stayed 2 nights in October 2017

          Very good”

          My room was value for money, good location, I cant complain about....

          Reviewed October 17, 2017

          See room deals

          Dear, Thank you very much Thu ! We hope to see you again this Noel occasion ! From me with love !:)

          Responded December 19, 2017
          Hai Long Hotel Cat Ba
          6.8
          Good
          David from Ireland
          Couple
          Standard Double Room
          Stayed 2 nights in December 2017

          Good”

          Location was good..restaurants and bars were close . Bed was rock solid and very uncomfortable..breakfast was average..building works going on next door..woken up as soon as they start work at 6 am

          Reviewed January 05, 2018

          See room deals

          Thank you David ! We hope to see you again to serve you better sir !

          Responded February 01, 2018
          Hai Long Hotel Cat Ba
          6.0
          Laurent from Netherlands
          Solo traveler
          Standard Double Room
          Stayed 3 nights in February 2018

          Above average”

          Every morning they managed to mess up the breakfast order even though each order was only 2 items... Not sure what went wrong then. Asked the staff for a few advices on bus tickets and it went nowhere. I don't know if they understood anything I was saying. Breakfast from 7 to 8.30 is a bit early too.

          Reviewed February 16, 2018

          See room deals

          4.4
          Tien from Vietnam
          Couple
          Standard Double Room
          Stayed 1 night in September 2017

          Just OK ”

          Just OK hotel (or I might say Motel...), very old, tacky, not clean. However, as all the hotels in CatBa are like that so cant complain much.

          Reviewed February 22, 2018

          See room deals

          4.0
          Johann from Germany
          Couple
          Standard Double Room
          Stayed 2 nights in July 2017

          Noisy rooms and desinterested personal”

          Outside fan made such a noise that it was not possible to sleep. Changed room during night to mini room without daylight (window to dark duct) and blind window door to floor, so thin and noisy too, but able to sleep at least. Personal having breakfast with guests during breakfast time while tables are dirty and full of used dishes. Quality of breakfast poor. No place to relax with a minimum appreciation of guest service.

          Reviewed July 24, 2017

          See room deals

          Dear Mr. Johann, Thank you very much for your review ! We are very sorry for your inconvenience. We promise we are improving ourself and it will not happen again. We hope to serve you again, you will see our improvement ! Best Regards Hai Long Hotel

          Responded December 19, 2017
          Hai Long Hotel Cat Ba
          1234
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