Hai Yen Family Resort
Get the most adventure during your time in Phan Thiet when you book a room at Hai Yen Family Resort. Located right in the city center, Hai Yen Family Resort saves you time and travel by letting you wake up right in the heart of the best neighborhoods to explore. Located a mere 5.2 km from Fairy Stream (Suoi Tien), Hai Yen Family Resort is just steps away from a green and natural adventure.
Hai Yen Family Resort offers numerous on-site facilities to satisfy even the most discerning guest. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Phan Thiet even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out and luggage storage can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Hai Yen Family Resort thanks to the hotel's laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Hai Yen Family Resort from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Hai Yen Family Resort even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, bottled water and mini bar at your disposal. Hai Yen Family Resort also provides a hair dryer, toiletries and towels in bathrooms for select rooms.
Dining and things to do
Every day at Hai Yen Family Resort begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
For the ultimate convenience, you can even have groceries delivered to your room at Hai Yen Family Resort, with their exclusive service. Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
Hai Yen Family Resort offers unique recreational opportunities for all guests. Don't forget to take advantage of your access to the private beach at the hotel. End your days in total relaxation with a visit to the massage, hot tub, salon, spa and sauna. Spend some time relaxing at the hotel's pool.
Cool off on hot days by joining water-world activities like fishing, snorkeling, diving and wind surfing. If you like water sports, you'll appreciate the convenience of canoes provided by Hai Yen Family Resort. Engage in some easy evening fun with other guests with the hotel's yoga room. Get social at the hotel's library and shared lounge and TV area, where you can meet other guests.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.
Around the property
Experience all the sights and local attractions of Phan Thiet with Hai Yen Family Resort as your base. The most famous landmark nearby is Red Sand Dunes just 7.0 km away. Enjoy the simple pleasures of an oceanside getaway, with Mui Ne Beach located 7.4 km away, where you can turn a good day into a great one with a sea view.
Reasons to stay here
Find some of the city's best deals here with rooms 94% cheaper than other options.
![Swimming pool [outdoor], Hai Yen Family Resort in Phan Thiet](http://pix10.agoda.net/hotelImages/400/400981/400981_15062515080030818915.jpg?ca=4&ce=1&s=1024x768 "Swimming pool [outdoor], Hai Yen Family Resort in Phan Thiet")
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/400/400981/400981_15062515080030818915.jpg?ca=4&ce=1&s=98x98&ar=1x1)
Loved our stay here!”
Stayed here for 3 nights and it was by far the best hotel we have stayed in in Mui Ne. The pool which over looks the sea was very clean and more than enough sun beds. We had a double room, the bed was very comfortable, shower was good and the place was very clean. Staff were really friendly. We only had breakfast at the restaurant and it was nice. Would 100% come back to this hotel, very good value for money!!
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Exceptional”
The place is absolutely worth to the money. Nice and tidy place, rooms are spacious. Everything is good and worth the monney.
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Exceptional”
We really enjoyed staying here. The location was great, particularly as it is right next to Sinbad's kebabs! The hotel restaurant also had a huge varied menu, very reasonably priced and all delicious. They staff couldn't be more friendly or helpful. Very clean room and facilities all as you would expect in this price range. Pool area could be improved with some new cushions for the sun loungers. The beach would also be so much better if not full of plastic, but this is a problem for this whole coastline with the exception of a few well cleaned beaches at the more expensive resorts. Thank-you Hai Yen for a lovely weekend!
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right on the beach and has a big pool”
It could use a little sprucing up, but for the price you are right on the beach, literally. Staff was great. Good restaurants nearby, as well as spas. The low season price is unreal. I'd def stay there again. Good place to get away from Saigon for a while. Very pleasant, and the view! Wow. Nice breeze coming off the ocean at night. Quiet and peaceful.
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Great for families”
Booked for 1 night extended to 4 nights ,
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Mid week so quiet”
Covid has closed most businesses and shop so like a ghost town, bonus was a woile pool to ourselves. Great for families, staff good.
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. ”
.It was great Place, clean and nice people The pool was very nice and on the beach
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recommended”
recommended
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Good price”
Good price for the area
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Nice view and not too crowded”
Everything is fine! Worth the value of money.
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Hotel review ”
Booked the standard rooms, basic with in room facilities (tea/coffee, free water, TV, shampoo, ), cleaned daily. No safe in these rooms and wifi in room was poor, although elsewhere in hotel was ok. Two separate pool areas and on site restaurant serving reasonably priced food and drinks. Receptionists very friendly and extremely helpful. Slightly out of the centre but only 15 minute walk or 5 minute taxi ride. Overall a good hotel for this price range.
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not good”
At first we were happy as we were moved to a room near the beach. What we thought a bliss was exactly a nightmare. The room has a lot of mosquitoes, and too small for a group of three. Aside from that the toilet has so much stain that you'd think it had never been.cleaned for too long. we did ask the receptionist to move us back to the room we were first given, but the the latter was dismayed and said sth in angry tone. So we just let it pass compromising our comfort.
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Good location but impatient staff”
The hotel, the location, the environment and the food is great. The hotel is very clean. There are a lot of restaurants nearby. However, our holiday mood is spoilt by a rude staff! This is the rudest staff that I have ever meet, very impatient.
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It's okay but a lot of mosquito”
The beach cant swim
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Good”
unhelpful front counter staff... asked for settled room problem by self.. very bad attitude and service
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Resort ”
the beach cant swim, a lot of mosquito at night
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Not worth it”
Hotel itself is pretty OK, not as nice as in the pictures. Staff on the other hand is the worst... we had problems with our WiFi connection in our room and the only English speaking lady in the reception just said that it’s my device that’s broken... so my phone and laptop + my boyfriends phone were all broken... right. Rude, unfriendly staff.. not worth wasting your money here.
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Good”
Unhelpful receptionist staff.. asked settled room problem by self.. very bad attitude and service
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We wanted to enjoy our stay more than we did”
We wanted to enjoy our stay at Hai Yen Family Hotel more than we did. The hotel is in a nice location overlooking the ocean. Other than this the review becomes less favorable. Our room was filthy upon arrival - dirt on the floor, walls full of markings and spit, hair on our bed and on the floor, air con was spotty, bathroom has open windows which allow mosquitoes to get into your room. We asked for a different room but opted to stay because they wanted to charge us 4 times the amount of what we were paying. The internet was non-existent our entire stay. The pool area looks ok but the water is cloudy as if it hasn't been serviced in months. The breakfast was slightly average but the cleanliness of the restaurant was questionable, the table cloths aren't changed after each guest. Overall we are disappointed with our stay here.
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Ants all over my room”
The room we booked wasnt even in the pictures of the booking! The first room they gave us smelled of pee, I asked them to move up and that wasn't a problem, still not the room I saw on the booking though, and nowhere near as nice. We left the whole day and came back around 12 am pretty tired so went straight to sleep, to wake up in the morning with the room infested by ants everywhere and woke up with bite marks all over and itchy. I took a video of the matter and went to reception to show them my bite marks and the video of the ants, I insisted on a refund, although the staff was quite nice to me they didn't want to, but eventually managed to get it. Long story short, good location although not great, terrible rooms and hygiene and nice staff
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