right on the beach and has a big pool”

It could use a little sprucing up, but for the price you are right on the beach, literally. Staff was great. Good restaurants nearby, as well as spas. The low season price is unreal. I'd def stay there again. Good place to get away from Saigon for a while. Very pleasant, and the view! Wow. Nice breeze coming off the ocean at night. Quiet and peaceful.

Loved our stay here!”

Stayed here for 3 nights and it was by far the best hotel we have stayed in in Mui Ne. The pool which over looks the sea was very clean and more than enough sun beds. We had a double room, the bed was very comfortable, shower was good and the place was very clean. Staff were really friendly. We only had breakfast at the restaurant and it was nice. Would 100% come back to this hotel, very good value for money!!

Exceptional”

We really enjoyed staying here. The location was great, particularly as it is right next to Sinbad's kebabs! The hotel restaurant also had a huge varied menu, very reasonably priced and all delicious. They staff couldn't be more friendly or helpful. Very clean room and facilities all as you would expect in this price range. Pool area could be improved with some new cushions for the sun loungers. The beach would also be so much better if not full of plastic, but this is a problem for this whole coastline with the exception of a few well cleaned beaches at the more expensive resorts. Thank-you Hai Yen for a lovely weekend!

aircond not cold at all; dusty floor; unhelpful staff;”

First, the aircond in the room wasn't cold at all even though it had been on for at least 10mins. Second, the floor in the room is quite dusty where your feet become black color while walking in the room if you didn't wear the room slipper also there is a big cockroach under the bed. Third, the staff at check in counter unable to understand English, so she can't even response to ours questions, made us feel annoying only. In overall, if you are looking for a budget or seaview hotel, my advice is look for another hotel where their prices is cheaper than this hotel. One time experience is enough for me and my friends so guys please don't book this before you could regret.

Periodic bugs, but I like the location and value”

The pool is sunny so the water is always warm. If you want a nice beach you should go to a remote area that has a shore, but you can still swim in the ocean here. The restaurants near here are cheap and plentiful. There are bars etc. too. The staff was nice, their restaurant is nice too. I don't know if it's because we are near the water or in a tropical country, but periodically there were bugs in the room.

Adequate for what you are actually looking for”

OK, let's be honest, you come to Mui Ne probably for the Sand Dunes and similar attractions. Place feels like an Inn but hey, you pay for what you get. Room had air conditioning and a clean toilet with an awesome hallway for sitting around / smoking (I think). Place has its own cafe / restaurant which sells decently priced food which taste decent. Hotel also has a pool and is just by the beach (literally steps away from it if you get the right room). Location is also walking distance from Fairy Stream and a tour company called Thesinhtourist. Found it super convenient to get to and away from Mui Ne as a result. I doubt I'll be coming back to Mui Ne again, unless with a significant other to show her the beautiful Sand Dunes. Otherwise, I'll definitely book this hotel again.

Comfortable budget stay”

Great stay, we stayed for just one night and upon check in the desk gave us a free room upgrade to make us more comfortable. There are two pools, both of which are clean and several restaurants in walking distance.

Fantastic ”

I have stayed here on numerous occasions and still receive the same quality and value for money. It is situated perfectly for the beach and if you have travelled from HCMC by bus then you can easily walk from the bus stop. Very clean and well kept and family run. The breakfast is not included in the room rate but is readily available from their restaurant and very good value. The staff take pride in their hotel and keep the pool and ground in top condition. Another very enjoyable stay here

Lovely resort with good location.”

Large clean room and bathroom (standard double room includes double plus single bed). Two swimming pools right on beach. Value for money. Close to nightlife. Hotel split in two - building across the road newer.

Ants all over my room”

The room we booked wasnt even in the pictures of the booking! The first room they gave us smelled of pee, I asked them to move up and that wasn't a problem, still not the room I saw on the booking though, and nowhere near as nice. We left the whole day and came back around 12 am pretty tired so went straight to sleep, to wake up in the morning with the room infested by ants everywhere and woke up with bite marks all over and itchy. I took a video of the matter and went to reception to show them my bite marks and the video of the ants, I insisted on a refund, although the staff was quite nice to me they didn't want to, but eventually managed to get it. Long story short, good location although not great, terrible rooms and hygiene and nice staff

Acceptable”

Even thought I paid all hotel free to Agoda for this hotel in advance, my family requested me have to move another hotel because this really bad hotel. I always use Agoda for booking hotel but this time I really disappointed with Agoda. All the pictures of hotel in the website of Agoda were difference I lost my money

Staff & owner is not friendly, towel is dirty, ”

Bathroom door handle is wrong way can’t close, room very small for 2 beds .

Average and unfriendly. ”

Four of us stayed here for one night. There is no beach in front of this hotel and it is split over both sides of the street. We were put in the bank section with no view despite the place being fairly empty. No towels in the room; had to ask and were gives threadbare beach towels. You also have to pay extra for late check out, again this was pretty unreasonable when they were empty. Wifi cut in and out and was slow. Pool areas were both nice and the rooms at the front looked nice but were very close to pool and walk ways so lacked privacy. We had to walk a long way back to the fish resterants and cafes. It was cheap but I still think you could do better.

it's a perfect hotel except one female in reception desk is mean”

it's an amazing hotel with two swimming pool, room is clean, the first lady of the restaurant is very nice, and the boy of the reception desk is nice,also can speak chinese and english. but when we check in and check out, one desk woman somehow mean to us, maybe she doesn't like chinese.and when we checkout and need to catch the bus, she suddenly said we stole their slipper? excuse me? their messed up slipper? really? I won't look at it for one eye even she gives me for free.

Perfect for us ”

We loved it here, the pool was beautiful and the staff friendly. The hotel is a bit out of the "main" strip which is awesome because it's touristy and loud. Walking distance to don vui square which is the best place to eat!

Good for the money”

Hai Yen Resort had an excellent pool which we enjoyed a lot. The room was quite clean, air conditioner good, bed wasn't so comfy but can't really complain. Staff was nice and helpful. Beach was dirty, but so are most of Mui He's beaches except at really expensive resorts. Walking distance from good sea food restos. No complaints. Thank you!

Slowly, but surely impressed”

When we arrived the pool area was pretty dirty. Cigarette butts in the plant pots, garbage around the trees, dirty tables, smelly beer cans laying about and all the poolside furniture was askew. As the next day rolled around it appeared to me as though they had a very busy "party crowd weekend" and the staff needed until Monday to clean it all up. Once they did it was great! The pool was nice , great beachfront for swimming and the staff was very friendly!

Bad and worst everything!!!”

I had booked a room with sea front view. 1. The room very dirty and dusty! Must wear the slipper when you enter the room. 2. When we open the sliding door got a cockroach and run to us from the curtain! 3. Wardrobe and drawer very dirty! 4. The most important is there is NO PHONE in the room!!! Whatever you need must go to lobby by yourself!!!! 5. We carried the baggage by ourself and we stayed on second floor!!! Luckily our baggage not very heavy! 6. Can't communicate with receptionist as their English no good. Really very bad everything at here. I will never stay here again!

New building, clean and food is delicious”

hai yen family resort is nice hotel with beautiful swimming pool. We can go to the beach at behind the swimming pool. The room is clean and new building. The staff (man) very helpful us, he can speak melayu language. He also help my friend because her leg feel ankle strain. Very helpful and thank you so much to him.

Great little find”

We looked at this hotel possible to stay for 4 days, it was so nice we decided to stay for 9 days!!! Great value great location , easy to get around as bikes and taxis are very cheap. All in all a little gem.