This property is in high demand!
Last booked 12 hours ago
"Good Location, Value for Money, Clean"
May 2, 2018
470 meters to public transportation
Located in heart of Hangzhou
Last booked 12 hours ago
|Value for money||7.5|
|Distance to city center||0.1 KM|
|Nearest airport||Hangzhou Xiaoshan International Airport (HGH)|
|Distance to airport||26.1 km|
"Breakfast is also excellent and has many varieties."
July 9, 2018
October 24, 2017
"EASY ACCESS AND FRIENDLY STAFFS"
November 10, 2016
"Hotel staffs are all helpful & friendly."
January 2, 2019
In an excellent position from which to launch West Lake explorations, the Haihua Hotel Hangzhou brings European style to one of China’s oldest cities. Residing between the West Lake, this luxury is just minutes from Hangzhou Railway Station and approximately 30 kilometers from Hangzhou Xiaoshan International Airport. Staff is keen to look after guests, and the hotel itself is as family-friendly as it is business-ready. Haihua Hotel Hangzhou boasts well-appointed guestrooms and suites facilitated with daily amenities. Guests may enjoy the three luxurious restaurants serving a fine selection of local and Western cuisine, nine multifunctional meeting and convention rooms, a fitness center equipped with strength and cardio equipment, and an indoor heated pool. Relax with a magnificent lake view in the Executive Floor, or lay back and enjoy some cool beverages with live piano music in the Orchid Lounge. Whatever the reason for your stay, Haihua Hotel Hangzhou will make it a good one.
"Nice location, can walk around hotel, all shopping is there."
November 22, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Reception staff were rude and abusive at check-in. ”
Check-in staff told us we had booked a standard double room with 2 single beds. We emphasised that we had booked and pre-paid for a Deluxe Side Lake View Room with kingsize bed on Agoda and asked them to check. The check-in staff (male) then told us that if we did not like the room with 2 single beds we can leave and the hotel would refund our pre-paid money and started shouting and being abusive to my wife in Chinese - note: my wife is Chinese. The supervisor was also rude and stated to me in English that "Agoda has no authority confirm room bookings or requests and we decide what room to give you on check-in" I asked to speak to a manager but the supervisor refused to my request. The supervisor reluctantly searched for a room with a kingsize bed and there were many vacant and available. We finally ended up with a room with a large bed but not the view we had requested. No apologies were offered and derogatory comments in Chinese continued as we made our way to our room
They don’t understand English and not good in communication ”
I booked this hotel through Agoda and requested very early and reminded 4 times via mail - for non smocking room, high floor, single bed and natural view. Unfortunately they didn’t keep any of my request.
Superb location near West Lake”
Location is within short walking distance to West Lake. Bus stops in front of hotel would take you to many points of interest around West Lake and beyond. They also have bike rental service for hotel guest. Breakfast is also excellent and has many varieties.
Hotel in city center but room photos on agoda does not match with actual”
Hotel is located near shopping areas and breakfast alot of variety. We book a room that supposed to have lake view but we couldn't see any lake. the photos of the room we booked from agoda also appears different from the actual. when we enquire the front desk on why the room looks different from the photo, they say the one on agoda are old photos. the room given to us was exactly the same photo as the standard room.
Decent hotel, great location”
Booked this hotel for its convenient location between the West Lake and the Kerry Centre. The room was good for the price - we even had a view of the lake which we weren't expecting. Bathroom was fine, but the bathtub looked a little old.
Good Value For Money”
Although the hotel is old, it is very well maintain & clean. Reception & concierge is very helpful & friendly. The best part is the location; so near near to the West lake, shopping malls & night market.
One of the best hotels we stayed at in China”
This is a wonderful hotel in a great location to easily enjoy all the wonderful scenic attractions and food. All the staff were wonderful, all helpful and patient getting out their phone translators when needed. The room was large, spacious and comfortable, soft bed!, really like a four and a half star. The breakfast was good, the best we had in our six week stay in China, and caters for all tastes. Easy walking distance to the lake and the lake front restaurants and bars and the wonderful shopping from up market malls with designer shops to markets.
Clean room at reasonable price”
Hotel is rather old, but can see hotel's efforts to make the rooms clean and comfortable. Location is withing short walking distance from the main attraction, Xi Hu. Around the hotl is local eateries, so one can feel what a local executive person experiences in HangZhou. Reasonable price. Will recommend this hotel, unless you are looking for an international chain's luxury.
Very old hotel but close to West lake”
Hotel is just 5 mins walk away from West Lake which is perfect for our one night stop in Hangzhou. However the hotel is very old and we probably paid more for its location than the hotel. Breakfast was great and there are malls with popular brands about 10 minutes walk away.
Excellent hotel near West Lake.”
Returned to this hotel after spending a couple of days elsewhere. Checked-in, picked up the luggage we had left three days earlier and was escorted upstairs to our room. The room was similar to the one we had stayed in earlier, on a non-smoking floor. The room was in the similar condition to our previous room, clean, spacious, and comfortable. As this was our last night in China after a hectic four weeks we decided to be lazy and stay in for the evening, simply eating at the hotel restaurant. What a surprise! We decided to take the buffet rather than a la carte and were amazed at the huge choice of items. Suffice it to say it was one of the best meals we have had at an hotel, choices available were lobster, various types of crabs, salmon in many guises, fish and seafood, Australian beef, NZ lamb, pork, duck, chicken as well as 30-40 salad, vegetable and other side dishes, as well as desserts including self serve ice cream. To top that the quality was excellent, so top marks to the chefs and staff in the restaurant. For the price, which included free drinks (wine, beer, soft drinks, tea and coffee) one of the best value for money meals we had in four weeks. Include the fact that the hotel is located no more than 5 minutes walk from West Lake, then I cannot recommend this hotel too highly. Would definitely visit Hangzhou again and would definitely stay at the Ramada Plaza Haihua Hotel.
Nice Hotel Close to West Lake”
The hotel is well appointed, spacious and modern. Reception was very friendly and helpful, with several staff speaking English. Check-in was very efficient, and transfer to the room was very quick. We had booked a non-smoking room, the room allocated was just that, and on a non-smoking floor. There were no lingering smells in the room as we have encountered in other Chinese hotels, so a big tick for cleanliness. The room was reasonably large with a good bathroom. The bed was large and very comfortable. Breakfast was served in the main restaurant and consisted of a large range of western and Chinese dishes. The food was very good, no complaints. As we were travelling elsewhere for a couple of days, returning to this hotel, we asked about storing our main luggage, answer no problem. Another tick. Overall the stay was comfortable and without problem, so happy about that. Nice hotel, with hidden assets we were to find on our return visit. Recommended.
Great Hotel with Great Location”
This hotel room was very good, spacious and neat. It was equipped with quick wifi connection. The staff was helpful from the beginning until the checkout process and book taxi for us to go to train station. Most important, it's location is near with many shopping areas/malls and the most visited object in Hangzhou, West Lake. We went there on foot, 5 minutes walk from hotel. The price maybe quite expensive, but it's really worth it.
Nice hotel for short stay”
Good location, Lake view room and friendly staffs. Booked the hotel as we wanted the hangzhou lake view. Got a partial lake view as not many hotels have full lake view. However, do ask for the new rooms as initial room was very old despite having lake view too.
Good location and great staff!”
Fantastic staff who would go the extra miles to help guests! Relatively close to the westlake with easy access to buses and taxis. Walking distance to Wulin night market and a huge shoe town at the back of the hotel!
Wonderful and very satisfied”
My friends and I, 6 retired ladies, were very happy with this hotel. It's great location, just 5 minutes walk to Westlake and the surround park. There were good restaurants and local eateries around at reasonable prices. It's location at the city center also made it very interesting to view the people moving around late at night and early in the morning. Great place and great hotel.
Great location, helpful staff, close to West Lake”
This hotel is located within 50 metres of West Lake and within easy walking distance of reataurants. We found the staff helpful at all times. The room was clean and the bed comfortable. Would recommend this hotel to anyone wishing accommodation in Hangzhou.
very nice location, within walking distance to West LAke and walking distance to shopping centres, restaurants and eateries. General hotel condition is good and new. Room is also well decorated and nice. Bathroom is new too. OVerall staff are friendly and helpful. Hotel is also near to the Central Railway station and vehicular traffic between the 2 location is not busy.
This is second time we stay at this hotel. We stay at this hotel two nights before we travel to Shanghai by fast train. The hotel location is very convennient to go around and easy to take bus. The hotel staffs are very helpful. We take bus K49 to train station and it cost 2 RMB only. The room is clean and we enjoy the lounge with free wifi.
The hotel is very near to the West Lake. We arrived at the Hotel about 11 pm and the hotel provided airport transfer with charge 450 RMB. Infront of the hotel has a big shopping mall. The hotel sfaff can speak English and very helpful.
starting with the reception, it was warm and helpful. the lobby was good and clean. the room we stayed in was clean but not luxurious. the best thing about this hotel was the location. Few minutes walk leads to the beautiful lake and all the shopping mall and the food area. Transport cost was nil. Glad
Haihua Hotel Hangzhou
West Lake District – Hubin Area
ShangCheng District & Hangzhou Main Train Station
West Lake District - West Lake Scenic Area
West Lake District - West Lake Scenic Area